RecordWell Data

Ralph's Ace Of Hearts

10720 ANTIOCH RD, Trevor, WI 53179 · Kenosha County

11cited violations
4serious tier
3inspections

Establishment

Type
Restaurant (retail food serving meals) (Retail Food - Serving Meals)
Inspected by
Kenosha County Division of Health
License / ID
NFRY-8XQ3WW
Status
Permitted
Phone
(262) 862-6477
Official record
Kenosha County Division of Health inspection reports

Other public records for this business

Year by year

YearInspectionsViolationsSerious
2026152
2025162
2024100

Inspections

  1. Apr 8, 2026 Routine · 2 priority, 3 priority foundation
    • Serious Priority Corrected on site

      WHEN TO WASH

      Employee observed not washing hands after handling raw eggs. Employee proceeded to touch clean equipment and utensils such door to prep cooler and spatuels. Instructed employee to wash their hands. Employee then discarded gloves, and washed their hands and don a new pair. Then employee wiped down all areas with bleach towel.

      Correction: Employees shall wash their hands after engaging in any activity that may cause their hands to become contaminated.

      Code 2-301.14

    • Serious Priority

      PLUMBING - BACKFLOW PREVENTION - AIR GAP

      Observed no air gap provided on ice machine, both ice bins and soda gun lines. Informed Person In Charge. PIC stated they will get an air gap on these areas.

      Correction: Provide an air gap on water supply side to protect water supply.

      Code 5-202.13

    • Not serious Priority Foundation Corrected on site

      PROPER COOLING METHODS - CRITERIA

      Improper cooling methods are observed for cooked chicken rice soup in 2 door upright cooler. Observed soup was being cool in a deep covered container. Provided education and instructed employee to remove the cover, cool foods in shallow pans and cool it in walk in cooler. Employee then uncovered the soup and place it into walk in cooler.

      Correction: Adjust methods or procedures to facilitate cooling as described in 3-501.15.

      Code 3-501.15 (A)

    • Not serious Priority Foundation

      FOOD TEMPERATURE MEASURING DEVICES - PROVIDED

      Observed no thermometer is present for monitoring temperatures in foods. Employee could not locate thermometer and stated another employee must if missed placed it. Employee stated they will get another thermometer.

      Correction: Provide a thermometer that is easily accessible and capable of taking temperatures in food.

      Code 4-302.12 (A)

    • Not serious Priority Foundation

      WAREWASHING - SANITIZING SOLUTION - TESTING DEVICES

      Observed a chlorine test kit is not available for checking sanitizer concentrations. Employee could not located test strips and stated another employee misplaced it. Employee stated they will order more.

      Correction: Provide a test kit or other device for measuring the concentration of sanitizing solutions.

      Code 4-302.14

  2. Mar 27, 2025 Routine · 2 priority, 2 priority foundation, 2 core
    • Serious Priority

      RESPONSIBILITIES AND REPORTING OF FOODBORNE ILLNESS SYMPTOMS

      I was told by the Person In Charge that they didn't have a formal policy for employees reporting illness symptoms and diseases of note. I informed them that they need to have such a policy, and they asked if I had one to give them. I will send them a copy when I return to the office.

      Correction: Inform food employees of the requirements to report symptoms of foodborne illness to the person in charge.

      Code 2-201.11 (A) (1)

    • Serious Priority Corrected on site

      NO BARE HAND CONTACT WITH RTE-FOODS

      I observed a food employee touching a ready-to-eat sandwich with their bare hands as they cut it for serving. I informed the PIC that employees need to wear appropriate gloves when handling ready-to-eat foods. The PIC indicated that they understood, and produced a box of gloves for the employee to wear during the inspection. The employee wore gloves for the remainder of the inspection.

      Correction: Discard contaminated food; employees shall use single-use gloves or other suitable utensils when handling ready-to-eat foods.

      Code 3-301.11 (B)

    • Not serious Priority Foundation

      CLEAN-UP OF VOMITING AND DIARRHEAL EVENTS

      I spoke to the PIC, who told me that they do not have procedures that address responding to vomiting or diarrheal events. I informed them that they need to have such a procedure, and that instructions with a spill kit would suffice. They asked if I had a copy of a procedure to give them. I will send them a copy when I return to the office.

      Correction: Develop procedures for responding to vomiting and diarrheal events. Specifically actions that employees must take to minimize the spread of contamination.

      Code 2-501.11

    • Not serious Priority Foundation

      WAREWASHING - CHEMICAL SANITIZER CONCENTRATION - TEST KIT

      The facility only had sanitizer test strips that were lacking any indication of what kind of sanitizer they were designed to be used with, as well as any way to interpret the results. I informed the PIC that they need to obtain chlorine sanitizer test strips for use with their bleach sanitizer, and to make sure it has a way to read the results of the test. The PIC agreed to do so, and wrote a note to remind themselves.

      Correction: Provide a test kit to allow accurate determination of the sanitization concentration.

      Code 4-501.116

    • Not serious Core

      IN-USE UTENSILS, BETWEEN USE STORAGE

      The handle of the scoop for the sugar bucket was being stored in contact with the sugar. I informed the PIC that handles of in-use utensils need to be stored so they extend above food. The PIC indicated that they would have the handle moved out of the sugar.

      Correction: Store in-use utensils in the food item with handle extended, on a clean surface, running dipper well or in a container of water greater than 135°F.

      Code 3-304.12

    • Not serious Core

      HANDWASHING SIGNAGE

      There was no handwashing signage provided at the handwashing sinks in either the men's or women's restrooms. I informed the PIC that all handwashing sinks need to have appropriate signage, and the PIC indicated that they would provide such signage.

      Correction: Provide handwashing signage at all handwashing sinks used by food employees.

      Code 6-301.14

  3. Mar 6, 2024 Routine · No items found

    No violations cited.

Source: Kenosha County Division of Health. History last read Oct 11, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.