RecordWell Data

Kopps

5373 N PORT WASHINGTON RD, Glendale, WI 53217 · Milwaukee County

44cited violations
10serious tier
8inspections

Establishment

Type
Restaurant (retail food serving meals) (Retail Food - Serving Meals)
Inspected by
North Shore Health Department
License / ID
HSAT-7QWBC4
Status
Permitted
Phone
(414) 961-3288
Official record
North Shore Health Department inspection reports

Other public records for this business

Year by year

YearInspectionsViolationsSerious
20262113
2025130
20243174
20232133

Inspections

  1. Mar 17, 2026 Re-inspection · 3 core, 2 repeat
    • Not serious Core Repeat

      PLUMBING - SERVICE SINK

      There is no service sink provided in food establishment.

      Correction: Provide at least 1 service sink or curbed cleaning facility.

      Code 5-203.13

    • Not serious Core

      INSECTS AND RODENTS - OUTER OPENINGS - CLOSED AND TIGHT FITTING WINDOWS

      The outside door to the walk in cooler gasket was compromised to allow the entry of insects or rodents. The facility continues to utilize pest control to help reduce the presence of rodents.

      Correction: Repair door gasket to prevent entry. This gasket is compromised to allow daylight through, which could potentially be the entry point. GASKETS ARE ON ORDER AND WILL BE INSTALLED WHEN RECEIVED.

      Code 6-202.15 (A) (2)

    • Not serious Core Repeat

      CLEANING, FREQUENCY AND RESTRICTIONS

      Under equipment and behind there is build up of residue that requires cleaning.

      Correction: Clean the physical facilities at a frequency necessary to keep them clean.

      Code 6-501.12

  2. Mar 10, 2026 Routine · 3 priority, 5 core, 2 repeat
    • Serious Priority

      TCS FOOD - COLD HOLDING

      Custard mix in hopper is cold held at 47°F.

      Correction: Maintain cold time/temperature control for safety food at or below 41°F. Discard unsafe food items.

      Code 3-501.16 (A) (2) AND (B)

    • Serious Priority Corrected on site

      FOOD CONTACT SURFACES - CROSS CONTAMINATION

      On the cookline, employee observed using tongs for cooked bacon, which were stored in a container of utensils which were used only be used for raw beef. The bacon was ready to eat.

      Correction: Clean food contact surfaces anytime contamination has occurred. Discussed with person in charge, tongs were removed and the issue was addressed with the employee.

      Code 4-602.11 (A)

    • Serious Priority

      TOXIC SUBSTANCES - SANITIZER CRITERIA

      The bleach sanitizer in wiping cloth buckets is too high. High regestering test strip was at or above 1500 ppm.

      Correction: Sanitizer shall meet the requirements under 40 CFR 180.940 or 40 CFR 180.2020. Discussed with person in charge, the maximum concentration for bleach shall be 200 ppm. Use test strips to verify.

      Code 7-204.11

    • Not serious Core Repeat

      PERSONAL CLEANLINESS - JEWELRY

      Employees noted wearing a wrist watch while working with food.

      Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.

      Code 2-303.11

    • Not serious Core Repeat

      WIPING CLOTHS - USE LIMITATION - CLOTHS FOR WIPING COUNTERS STORED IN SANITIZER

      Wiping cloth used for wiping surfaces stored on counters

      Correction: Cloths used for wiping counters and equipment shall be stored in a sanitizing solution in between uses. Discussed with person in charge.

      Code 3-304.14 (B) (1)

    • Not serious Core

      PLUMBING - SERVICE SINK

      There is no service sink provided in food establishment.

      Correction: Provide at least 1 service sink or curbed cleaning facility.

      Code 5-203.13

    • Not serious Core

      INSECTS AND RODENTS - OUTER OPENINGS - CLOSED AND TIGHT FITTING WINDOWS

      The outside door to the walk in cooler gasket was compromised to allow the entry of insects or rodents. The facility continues to utilize pest control to help reduce the presence of rodents.

      Correction: Repair door gasket to prevent entry. This gasket is compromised to allow daylight through, which could potentially be the entry point.

      Code 6-202.15 (A) (2)

    • Not serious Core

      CLEANING, FREQUENCY AND RESTRICTIONS

      Under equipment and behind there is build up of residue that requires cleaning.

      Correction: Clean the physical facilities at a frequency necessary to keep them clean.

      Code 6-501.12

  3. Mar 25, 2025 Follow Up · 3 core
    • Not serious Core

      FOOD CONTAMINATION PREVENTED - MISCELLANEOUS CONTAMINATION

      Rodent droppings found throughout. Buns on the bottom level of the racks which are left out over night are being chewed by rodents. The facility shall not store buns on the bottom 3 levels of the rack and inspect daily each morning for any contamination. Food with evidence of contamination shall be discarded. All lids to containers of food shall be cleaned and sanitized.

      Correction: Buns were discarded and discussed with PIC on actions moving forward. THE FACILITY HAS BEEN WELL CLEANED. HOWEVER, DUE TO THE SWEEP ON THE WALK IN COOLER NEEDING ADDITIONAL REPAIR, THERE IS EVIDENCE OF RODENTS NEAR AND AROUND THE DOOR. THE WALK IN COOLER SHALL BE CLEANED AND ALL FOOD CONTAINERS CLEANED AND SANITIZED.

      Code 3-307.11

    • Not serious Core

      INSECTS AND RODENTS - EXTERIOR WALLS AND ROOFS, PROTECTIVE BARRIER

      Evidence of pests throughout the building. The facility has been working Orkin Pest Control to eliminate the issue.

      Correction: The facility continues to have a rodent issue. Droppings were found downstairs and in the kitchen. The facility shall have all outside door sweeps repaired to prevent the entry of pests, seal any holes and make any other necessary repairs. THE FACILITY HAS HAD DOOR SWEEP REPLACED. HOWEVER, THE DOOR SWEEP ON THE WALK IN COOLER UPSTAIRS NEEDS ANOTHER REPLACEMENT. THE SWEEP HAS SINCE BEEN BROKEN.

      Code 6-202.16

    • Not serious Core

      CLEANING, FREQUENCY AND RESTRICTIONS

      Rodent droppings throughout the building. The facility has been working with multiple pest control agencies to eliminate the issue.

      Correction: Clean the physical facilities at a frequency necessary to keep them clean. The entire building requires a deep cleaning to eliminate any food sources. Once the building is cleaned (including all droppings), then it can be determined if the facility has a continuing issue and/or it will be easier to determine how and where the pests are entering areas. Areas of focus: basement, walk in cooler, behi

      Code 6-501.12

  4. Aug 14, 2024 Re-inspection 2 · 1 priority foundation, 3 core, 3 repeat
    • Not serious Priority Foundation Repeat Corrected on site

      FOOD CONTACT SURFACES - SOILED

      Blade of can opener visibly soiled.

      Correction: Maintain food contact surfaces in a clean condition. Person in charge removed can opener from use during inspection and placed in ware washing area to be cleaned and sanitized.

      Code 4-601.11 (A)

    • Not serious Core Repeat

      WIPING CLOTHS - USE LIMITATION - CLOTHS FOR WIPING COUNTERS STORED IN SANITIZER

      Wiping cloths used for wiping surfaces stored on counters. Wiping cloths are soaked in chlorine solution >200 ppm, then folded and placed on counters, where they are held for use.

      Correction: Cloths used for wiping counters and equipment shall be stored in a sanitizing solution in between uses.

      Code 3-304.14 (B) (1)

    • Not serious Core Repeat

      FOOD CONTAMINATION - FOOD PREPARATION

      Custard mix in hopper is subject to potential contamination by being held in open containers beneath dust on ceiling. 8/14/24 - Hoppers were observed to be uncovered when inspector arrived at facility for re-inspection. Hoppers were subsequently covered during the inspection. Dust on ceiling had been cleaned.

      Correction: Remove food from this location or provide alternate methods to protect food from contamination.

      Code 3-305.14

    • Not serious Core

      EQUIPMENT AND UTENSILS CONFORM TO ANSI STANDARDS

      Covers for custard machine hoppers are not ANSI certified or approved by the department. Facility has made hopper covers from Sterilite brand home-type storage container lids. Openings have been cut into the lids to accommodate hopper handles.

      Correction: Unapproved equipment shall be removed from food service. Obtain ANSI certified covers for custard machine hoppers.

      Code 4-205.11

  5. Aug 6, 2024 Re-inspection · 1 priority, 1 priority foundation, 3 core, 4 repeat
    • Serious Priority

      TCS FOOD - COLD HOLDING

      Custard mix in custard machine hopper is cold held at 52°F. Person in charge stated product doesn't last longer than 15 minutes in hopper on most days.

      Correction: Maintain cold time/temperature control for safety food at or below 41°F. Discard unsafe food items. Have custard machine serviced, if necessary. Provide metal lids for hoppers to help maintain proper cold holding temperature. If time as a contol is used for custard mix in hopper, maintain log with discard time. Be sure to wash, rinse, and sanitize containers every 4 hours until machine can be repa

      Code 3-501.16 (A) (2) AND (B)

    • Not serious Priority Foundation Repeat

      FOOD CONTACT SURFACES - SOILED

      Blade of can opener visibly soiled.

      Correction: Maintain food contact surfaces in a clean condition.

      Code 4-601.11 (A)

    • Not serious Core Repeat

      PERSONAL CLEANLINESS - JEWELRY

      Multiple employees noted wearing watch on arm while working with food.

      Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.

      Code 2-303.11

    • Not serious Core Repeat

      WIPING CLOTHS - USE LIMITATION - CLOTHS FOR WIPING COUNTERS STORED IN SANITIZER

      Wiping cloths used for wiping surfaces stored on counters. Wiping cloths are soaked in chlorine solution >200 ppm, then folded and placed on counters, where they are held for use.

      Correction: Cloths used for wiping counters and equipment shall be stored in a sanitizing solution in between uses.

      Code 3-304.14 (B) (1)

    • Not serious Core Repeat

      FOOD CONTAMINATION - FOOD PREPARATION

      Custard mix in hopper is subject to potential contamination by being held in open containers beneath dust on ceiling.

      Correction: Remove food from this location or provide alternate methods to protect food from contamination.

      Code 3-305.14

  6. Jul 26, 2024 Routine · 3 priority, 1 priority foundation, 4 core, 2 repeat
    • Serious Priority Corrected on site

      PACKAGED AND UNPACKAGED FOOD - RAW OVER RTE-FOODS

      Cook line. Cheese slices observed touching raw beef patties on cook line.

      Correction: Reorganize food storage so that ready-to-eat foods are stored above raw animal food and raw vegetables. Discard ready-to-eat foods that show evidence of contamination. Cheese discarded.

      Code 3-302.11 (A) (1)

    • Serious Priority Corrected on site

      FOOD CONTACT SURFACES - SANITIZED BEFORE USE AFTER CLEANING

      Custard scoops not sanitized after cleaning.

      Correction: Clean and sanitize all utensils and equipment before contact with food.

      Code 4-702.11

    • Serious Priority

      TOXIC SUBSTANCES - CONDITIONS OF USE - USED

      Chlorine bleach is not being used according to manufacturer’s use directions. It is being mixed with detergent in the warewashing sinks.

      Correction: Change procedures and provide training to employees on proper use of poisonous or toxic materials following manufacturer's directions for use.

      Code 7-202.12 (A)

    • Not serious Priority Foundation

      FOOD CONTACT SURFACES - SOILED

      Blade of can opener visibly soiled.

      Correction: Maintain food contact surfaces in a clean condition.

      Code 4-601.11 (A)

    • Not serious Core Repeat

      PERSONAL CLEANLINESS - JEWELRY

      Multiple employees noted wearing watch on arm while working with food.

      Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.

      Code 2-303.11

    • Not serious Core Repeat

      WIPING CLOTHS - USE LIMITATION - CLOTHS FOR WIPING COUNTERS STORED IN SANITIZER

      Wiping cloths used for wiping surfaces stored on counters. Wiping cloths are soaked in chlorine solution >200 ppm, then folded and placed on counters, where they are held for use.

      Correction: Cloths used for wiping counters and equipment shall be stored in a sanitizing solution in between uses.

      Code 3-304.14 (B) (1)

    • Not serious Core

      FOOD CONTAMINATION - FOOD PREPARATION

      Custard mix in hopper is subject to potential contamination by being in open container beneath dust on ceiling.

      Correction: Remove food from this location or provide alternate methods to protect food from contamination.

      Code 3-305.14

    • Not serious Core

      HANDWASHING SIGNAGE

      No handwashing signage provided at employee handwashing sink in employee restroom.

      Correction: Provide handwashing signage at all handwashing sinks used by food employees.

      Code 6-301.14

  7. May 22, 2023 Re-inspection · 1 priority foundation, 3 core, 4 repeat
    • Not serious Priority Foundation Repeat

      WAREWASHING - CHEMICAL SANITIZER CONCENTRATION - TEST KIT

      No chlorine test kit is available for monitoring sanitizer concentration.

      Correction: Provide a test kit to allow accurate determination of the sanitization concentration.

      Code 4-501.116

    • Not serious Core Repeat

      PERSONAL CLEANLINESS - JEWELRY

      Employees noted wearing watches and bracelets on arms while working with food. 5/22/23 - At reinspection, several food employees observed wearing watch on arm. No bracelets were observed.

      Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.

      Code 2-303.11

    • Not serious Core Repeat

      WIPING CLOTHS - USE LIMITATION - CLOTHS FOR WIPING COUNTERS STORED IN SANITIZER

      Wet wiping cloths used for wiping surfaces are stored on top of washing machine and prep tables. 5/22/23 - At reinspection wiping cloths used for surfaces still being stored on prep tables and were at 0 ppm chlorine.

      Correction: Cloths used for wiping counters and equipment shall be stored in a sanitizing solution in between uses.

      Code 3-304.14 (B) (1)

    • Not serious Core Repeat

      INSECTS AND RODENTS - OUTER OPENINGS PROTECTED

      There is a gap in the bottom corner of the rear entry door which could be the source for the entrance of insects or rodents.

      Correction: Repair this hole or gap so that entrance by insects or rodents into the food establishment is prevented.

      Code 6-202.15 (A) (1)

  8. May 8, 2023 Routine · 3 priority, 1 priority foundation, 5 core
    • Serious Priority Corrected on site

      PACKAGED AND UNPACKAGED FOOD - RAW OVER RTE-FOODS

      Upstairs walk-in cooler. Nuts stored under raw shell eggs.

      Correction: Reorganize food storage so that ready-to-eat foods are stored above raw animal food and raw vegetables. Discard ready-to-eat foods that show evidence of contamination. Eggs were relocated during inspection.

      Code 3-302.11 (A) (1)

    • Serious Priority Corrected on site

      TCS FOOD - COLD HOLDING

      American cheese slices in hotel pan on ice are cold held at 53°F.

      Correction: Maintain cold time/temperature control for safety food at or below 41°F. Discard unsafe food items. Going forward, establishment will use TPHC for American cheese slices and mark with discard time like they do with sliced tomatoes and lettuce.

      Code 3-501.16 (A) (2) AND (B)

    • Serious Priority

      TOXIC SUBSTANCES - SANITIZER CRITERIA

      Chlorine (bleach) sanitizer used in the food establishment is not approved. There is no EPA Registration number on the label.

      Correction: Sanitizer shall meet the requirements under 40 CFR 180.940 or 40 CFR 180.2020.

      Code 7-204.11

    • Not serious Priority Foundation

      WAREWASHING - CHEMICAL SANITIZER CONCENTRATION - TEST KIT

      No chlorine test kit is available for monitoring sanitizer concentration.

      Correction: Provide a test kit to allow accurate determination of the sanitization concentration.

      Code 4-501.116

    • Not serious Core

      PERSONAL CLEANLINESS - JEWELRY

      Employees noted wearing watches and bracelets on arms while working with food.

      Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.

      Code 2-303.11

    • Not serious Core

      LABELING - FOOD STORAGE CONTAINERS LABELED WITH COMMON NAME

      Trisodium citrate (food additive used in some custard recipes) is stored in unlabeled container.

      Correction: Store all foods that are removed from their original packages in containers labeled with the common name of the food or ingredient.

      Code 3-302.12

    • Not serious Core

      WIPING CLOTHS - USE LIMITATION - CLOTHS FOR WIPING COUNTERS STORED IN SANITIZER

      Wet wiping cloths used for wiping surfaces are stored on top of washing machine and prep tables.

      Correction: Cloths used for wiping counters and equipment shall be stored in a sanitizing solution in between uses.

      Code 3-304.14 (B) (1)

    • Not serious Core

      TOILET FACILITIES - RECEPTACLES - COVERED

      Unisex employee bathroom is not provided with a covered waste receptacle.

      Correction: Provide a covered waste receptacle in female bathroom for use with sanitary napkins.

      Code 5-501.17

    • Not serious Core

      INSECTS AND RODENTS - OUTER OPENINGS PROTECTED

      There is a gap in the bottom corner of the rear entry door which could be the source for the entrance of insects or rodents.

      Correction: Repair this hole or gap so that entrance by insects or rodents into the food establishment is prevented.

      Code 6-202.15 (A) (1)

Source: North Shore Health Department. History last read Oct 16, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.