Potbelly's Sandwich Works #109
5725 N BAYSHORE DR, Glendale, WI 53217 · Milwaukee County
Establishment
- Type
- Restaurant (retail food serving meals) (Retail Food - Serving Meals)
- Inspected by
- North Shore Health Department
- License / ID
- HSAT-7QWGB5
- Status
- Permitted
- Phone
- (414) 963-9032
- Official record
- North Shore Health Department inspection reports
Year by year
| Year | Inspections | Violations | Serious |
|---|---|---|---|
| 2025 | 1 | 2 | 0 |
| 2024 | 2 | 1 | 0 |
| 2023 | 2 | 12 | 1 |
Inspections
-
Dec 5, 2025 Routine · 2 priority foundation
-
Not serious
Priority Foundation
USING A HANDWASHING SINK - ACCESSIBLE AND MAINTAINED
Handwashing sink in back prep area is blocked by door and is unavailable for proper handwashing.
Correction: Keep handwashing sink in working condition at all times to allow for frequent handwashing.
Code 5-205.11 (A) and (C)
-
Not serious
Priority Foundation
HAND DRYING PROVISION
No single-use toweling or other hand drying device available at back employee handwashing sink for hand drying.
Correction: Provide single-use toweling or other approved devices at employee handwashing sink to facilitate proper handwashing.
Code 6-301.12
-
Not serious
Priority Foundation
-
Dec 5, 2024 Routine · No items found
No violations cited.
-
Jan 22, 2024 Re-inspection · 1 core, 1 repeat
-
Not serious
Core
Repeat
PERSONAL CLEANLINESS - JEWELRY
Employee noted wearing bracelet on wrist while working with food. 2/12/23 - At re-inspection, two food employees observed wearing watch on wrist while working with food.
Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.
Code 2-303.11
-
Not serious
Core
Repeat
-
Dec 12, 2023 Re-inspection · 2 core, 1 repeat
-
Not serious
Core
Repeat
PERSONAL CLEANLINESS - JEWELRY
Employee noted wearing bracelet on wrist while working with food. 2/12/23 - At re-inspection, two food employees observed wearing watch on wrist while working with food.
Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.
Code 2-303.11
-
Not serious
Core
FLOORS, WALLS AND CEILINGS - CLEANABILITY
Lower portion of door jamb in the front prep area is missing and is no longer smooth and easily cleanable.
Correction: Provide floors, walls, and ceilings that are designed, constructed, and installed so they are smooth and easily cleanable. Repair lower portion of door jamb in the front prep area.
Code 6-201.11
-
Not serious
Core
Repeat
-
Dec 5, 2023 Routine · 1 priority, 2 priority foundation, 7 core, 2 repeat
-
Serious
Priority
WHEN TO WASH
Employee observed not washing hands after using cell phone and before putting on clean gloves.
Correction: Employees shall wash their hands after engaging in any activity that may cause their hands to become contaminated.
Code 2-301.14
-
Not serious
Priority Foundation
Repeat
USING A HANDWASHING SINK - ACCESSIBLE AND MAINTAINED
Handwashing sink in back prep area is blocked by door and is unavailable for proper handwashing.
Correction: Keep handwashing sink in working condition at all times to allow for frequent handwashing.
Code 5-205.11 (A) and (C)
-
Not serious
Priority Foundation
HANDWASHING CLEANSER AVAILABILITY
Soap not available at food employee handwashing sink in back prep area.
Correction: Provide hand soap at handwashing sink to facilitate proper handwashing.
Code 6-301.11
-
Not serious
Core
PERSONAL CLEANLINESS - JEWELRY
Employee noted wearing bracelet on wrist while working with food.
Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.
Code 2-303.11
-
Not serious
Core
Repeat
WIPING CLOTHS - USE LIMITATION - STORED OFF FLOOR
Wiping cloth sanitizer solution is stored on the floor.
Correction: Store wiping cloth sanitizer solution off the floor and in a manner to prevent cross contamination.
Code 3-304.14 (E)
-
Not serious
Core
FOOD CONTAMINATION - FOOD PREPARATION
Food placed on conveyor oven is subject to potential contamination by dusty hood and light bulb covers directly above it.
Correction: Remove food from this location or provide alternate methods to protect food from contamination. Clean hood and light bulb covers above conveyor oven.
Code 3-305.14
-
Not serious
Core
EQUIPMENT AND UTENSILS - GOOD REPAIR
Oil dispenser is not maintained in good repair. Oil is leaking from the spigot onto wiping cloth.
Correction: Repair equipment to good condition or remove from premise.
Code 4-501.11 (A)
-
Not serious
Core
FOOD CONTACT SURFACES - CLEANING FREQUENCY - SOIL ACCUMULATIONS
Accumulation of dried food residue observed on deli slicer.
Correction: Clean equipment at a frequency to preclude soil accumulation or clean equipment every 4 hours.
Code 4-602.11 (D) (5)
-
Not serious
Core
NON-FOOD CONTACT SURFACES - CLEANING FREQUENCY
The cooling drawer cabinets are not cleaned on a frequent basis.
Correction: Clean all equipment on a routine basis to prevent accumulation of soil residues.
Code 4-602.13
-
Not serious
Core
FLOORS, WALLS AND CEILINGS - CLEANABILITY
Lower portion of door jamb in the front prep area is missing and is no longer smooth and easily cleanable.
Correction: Provide floors, walls, and ceilings that are designed, constructed, and installed so they are smooth and easily cleanable. Repair lower portion of door jamb in the front prep area.
Code 6-201.11
-
Serious
Priority
Source: North Shore Health Department. History last read Oct 16, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.