RecordWell Data

Potbelly's Sandwich Works #109

5725 N BAYSHORE DR, Glendale, WI 53217 · Milwaukee County

15cited violations
1serious tier
5inspections

Establishment

Type
Restaurant (retail food serving meals) (Retail Food - Serving Meals)
Inspected by
North Shore Health Department
License / ID
HSAT-7QWGB5
Status
Permitted
Phone
(414) 963-9032
Official record
North Shore Health Department inspection reports

Other public records for this business

Year by year

YearInspectionsViolationsSerious
2025120
2024210
20232121

Inspections

  1. Dec 5, 2025 Routine · 2 priority foundation
    • Not serious Priority Foundation

      USING A HANDWASHING SINK - ACCESSIBLE AND MAINTAINED

      Handwashing sink in back prep area is blocked by door and is unavailable for proper handwashing.

      Correction: Keep handwashing sink in working condition at all times to allow for frequent handwashing.

      Code 5-205.11 (A) and (C)

    • Not serious Priority Foundation

      HAND DRYING PROVISION

      No single-use toweling or other hand drying device available at back employee handwashing sink for hand drying.

      Correction: Provide single-use toweling or other approved devices at employee handwashing sink to facilitate proper handwashing.

      Code 6-301.12

  2. Dec 5, 2024 Routine · No items found

    No violations cited.

  3. Jan 22, 2024 Re-inspection · 1 core, 1 repeat
    • Not serious Core Repeat

      PERSONAL CLEANLINESS - JEWELRY

      Employee noted wearing bracelet on wrist while working with food. 2/12/23 - At re-inspection, two food employees observed wearing watch on wrist while working with food.

      Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.

      Code 2-303.11

  4. Dec 12, 2023 Re-inspection · 2 core, 1 repeat
    • Not serious Core Repeat

      PERSONAL CLEANLINESS - JEWELRY

      Employee noted wearing bracelet on wrist while working with food. 2/12/23 - At re-inspection, two food employees observed wearing watch on wrist while working with food.

      Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.

      Code 2-303.11

    • Not serious Core

      FLOORS, WALLS AND CEILINGS - CLEANABILITY

      Lower portion of door jamb in the front prep area is missing and is no longer smooth and easily cleanable.

      Correction: Provide floors, walls, and ceilings that are designed, constructed, and installed so they are smooth and easily cleanable. Repair lower portion of door jamb in the front prep area.

      Code 6-201.11

  5. Dec 5, 2023 Routine · 1 priority, 2 priority foundation, 7 core, 2 repeat
    • Serious Priority

      WHEN TO WASH

      Employee observed not washing hands after using cell phone and before putting on clean gloves.

      Correction: Employees shall wash their hands after engaging in any activity that may cause their hands to become contaminated.

      Code 2-301.14

    • Not serious Priority Foundation Repeat

      USING A HANDWASHING SINK - ACCESSIBLE AND MAINTAINED

      Handwashing sink in back prep area is blocked by door and is unavailable for proper handwashing.

      Correction: Keep handwashing sink in working condition at all times to allow for frequent handwashing.

      Code 5-205.11 (A) and (C)

    • Not serious Priority Foundation

      HANDWASHING CLEANSER AVAILABILITY

      Soap not available at food employee handwashing sink in back prep area.

      Correction: Provide hand soap at handwashing sink to facilitate proper handwashing.

      Code 6-301.11

    • Not serious Core

      PERSONAL CLEANLINESS - JEWELRY

      Employee noted wearing bracelet on wrist while working with food.

      Correction: Except for a plain ring such as a wedding band, prohibit food employees wearing jewelry on the hands or wrists while working with food.

      Code 2-303.11

    • Not serious Core Repeat

      WIPING CLOTHS - USE LIMITATION - STORED OFF FLOOR

      Wiping cloth sanitizer solution is stored on the floor.

      Correction: Store wiping cloth sanitizer solution off the floor and in a manner to prevent cross contamination.

      Code 3-304.14 (E)

    • Not serious Core

      FOOD CONTAMINATION - FOOD PREPARATION

      Food placed on conveyor oven is subject to potential contamination by dusty hood and light bulb covers directly above it.

      Correction: Remove food from this location or provide alternate methods to protect food from contamination. Clean hood and light bulb covers above conveyor oven.

      Code 3-305.14

    • Not serious Core

      EQUIPMENT AND UTENSILS - GOOD REPAIR

      Oil dispenser is not maintained in good repair. Oil is leaking from the spigot onto wiping cloth.

      Correction: Repair equipment to good condition or remove from premise.

      Code 4-501.11 (A)

    • Not serious Core

      FOOD CONTACT SURFACES - CLEANING FREQUENCY - SOIL ACCUMULATIONS

      Accumulation of dried food residue observed on deli slicer.

      Correction: Clean equipment at a frequency to preclude soil accumulation or clean equipment every 4 hours.

      Code 4-602.11 (D) (5)

    • Not serious Core

      NON-FOOD CONTACT SURFACES - CLEANING FREQUENCY

      The cooling drawer cabinets are not cleaned on a frequent basis.

      Correction: Clean all equipment on a routine basis to prevent accumulation of soil residues.

      Code 4-602.13

    • Not serious Core

      FLOORS, WALLS AND CEILINGS - CLEANABILITY

      Lower portion of door jamb in the front prep area is missing and is no longer smooth and easily cleanable.

      Correction: Provide floors, walls, and ceilings that are designed, constructed, and installed so they are smooth and easily cleanable. Repair lower portion of door jamb in the front prep area.

      Code 6-201.11

Source: North Shore Health Department. History last read Oct 16, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.