Pollo Express Pilsen

Year by year

Inspections

1. Jun 17, 2026 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     PROPER EATING, TASTING, DRINKING, OR TOBACCO USE

     OBSERVED FOOD HANDLER PREPARING TO EAT SOMETHING AT FRONT FOOD PREP AREA. INSTRUCTED FOOD HANDLER NO EATING IN FOOD PREP AREA. HE DISCARDED FOOD ITEM CORRECT AT TIME OF INSPECTION

   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     LEAK AT FAUCET ON 3 COMPARTMENT SINK AT 1ST FLOOR PREP AREA. INSTRUCTED TO CORRECT AND MAINTAIN.

2. Sep 4, 2025 Complaint · Pass — Risk 1 (High)
   • Severity not stated

     PERSONAL CLEANLINESS

     FOOD HANDLERS IN THE FOOD PREP AREA AND NOT WEARING A HAIR RESTRAINT. INSTRUCTED TO HAVE FOOD HANDLERS AND ANYONE IN THE FOOD PREP AREA TO OBTAIN AND MAINTAIN WEARING HAIR RESTRAINTS WHILE IN THE FOOD PREP AREA AND HANDLING FOOD.

   • Severity not stated

     WIPING CLOTHS: PROPERLY USED & STORED

     WIPING CLOTHS NOT PROPERLY STORED WHEN NOT IN USE. INSTRUCTED TO STORE WIPING CLOTHS IN SANITIZING SOLUTION (SANITIZER MUST BE AT THE REQUIRED PPM). MAINTAIN SAME.

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     CUTTING BOARDS IN THE FOOD PREP AREA WITH DEEP, DARK GROOVES AND STAINS. INSTRUCTED TO SAND OR REPLACE CUTTING BOARDS TO MAINTAIN A SMOOTH AND EASILY CLEANABLE SURFACE.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     FLOOR TILES UNDER THE CHICKEN GRILL AND IN THE REAR BY THE TOILET ROOMS ARE DAMAGED/BROKEN. INSTRUCTED TO FIX AND/OR REPLACE FLOOR TILES. MAINTAIN SAME. -DAMAGED WALL PANEL ACROSS FROM THE CHICKEN GRILL. INSTRUCTED TO FIX THE WALL AND MAINTAIN A SMOOTH AND EASILY CLEANABLE SURFACE.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     FOOD STAINS ON WALL PANELS IN FRONT OF THE CHICKEN GRILL. INSTRUCTED TO CLEAN AND MAINTAIN WALLS.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     MOPS STORED IN BUCKETS OF DIRTY WATER. INSTRUCTED TO STORE MOPS HANGING UP FOR PROPER AIR DRYING. MAINTAIN SAME.

3. Mar 21, 2025 Complaint · Pass w/ Conditions — Risk 1 (High)
   • Severity not stated

     PERSONAL CLEANLINESS

     2-402.11 OBSERVED TWO FEMALE FOOD HANDLERS WITHOUT ADEQUATE HAIR RESTRAINTS SUCH AS A CAP OR HAIR NET. INSTRUCTED TO PROVIDE AT ALL TIMES.

   • Serious Priority

     HOT & COLD WATER AVAILABLE; ADEQUATE PRESSURE

     5-103.11(B) OBSERVED INADEQUATE HOT WATER AT ALL SINKS; THE BEGINNING OF THE INSPECTION, HOT WATER RANGED FROM 70F-71F AT ALL HAND WASHING SINKS IN THE FOOD PREP AREA AND TOILET ROOMS AND AT THE 3-COMPARTMENT SINK IN THE DISHWASHING AREA. INSTRUCTED TO ALWAYS MAINTAIN ADEQUATE HOT WATER AT ALL SINKS AT ALL TIMES, HOT WATER MUST MAINTAIN 110F AT THE 3 COMPARTMENT SINK AND 100F AT ALL HAND WASHING SINKS. BY THE END OF THE INSPECTION, ADEQUATE HOT WATER WAS RESTORED TO ALL SINKS. PRIORITY VIOLATION. CITATION ISSUE 7-38-030(C).

4. Oct 15, 2024 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     PERSONAL CLEANLINESS

     2-402.11 OBSERVED FEMALE FOOD HANDLERS WITHOUT PROPER HAIR RESTRAINTS SUCH AS A HAIR NET OR A CAP. INSTRUCTED TO PROVIDE.

5. May 12, 2023 Canvass · Pass w/ Conditions — Risk 1 (High)
   • Serious Priority

     FOOD SEPARATED AND PROTECTED

     OBSERVED INADEQUATE FOOD STORAGE PRACTICES. OBSERVED RAW CHICKEN AND RAW BEEF STORED OVER AN OPEN BOX OF TOMATOES AND LIMES. FOOD SHALL BE PROTECTED FROM CROSS-CONTAMINATION BY ARRANGING ALL FOODS TO BE STORED, HELD, AND DISPLAYED IN ORDER OF MINIMUM COOKING TEMPERATURES. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED. ITEMS STORED CORRECTLY AT THE TIME OF INSPECTION

   • Severity not stated

     FOOD PROPERLY LABELED; ORIGINAL CONTAINER

     OBSERVED BULK STORAGE CONTAINERS OF SUGAR, SALT, AND RICE STORED IN BASEMENT DRY STORAGE. INSTRUCTED MANAGER TO PROVIDE.

   • Severity not stated

     ALLERGEN TRAINING AS REQUIRED

     FOUND A CITY OF CHICAGO FOOD SERVICE MANAGER WITHOUT PROOF OF ALLERGEN TRAINING ON SITE AT THE TIME OF INSPECTION. INSTRUCTED TO PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL CITY OF CHICAGO FOOD SERVICE MANAGERS.

6. Nov 23, 2021 License · Pass — Risk 1 (High)
   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED THE FLOOR TILES IN THE FRONT PREP AREA AT THE GRILL IN POOR REPAIR(BROKEN TILES). MUST REPAIR AND MAINTAIN SMOOTH AND EASILY CLEANABLE.