Potbelly Sandwich Shop

Year by year

Inspections

1. Jun 22, 2026 Canvass · Fail — Risk 1 (High)
   • Severity not stated

     PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

     FOUND THE PIC WITH NO CHICAGO CFM CERTIFICATE. INSTRUCTED TO HAVE ALL PIC TO OBTAIN AND MAINTAIN A VALID CHICAGO CFM CERTIFICATE. VIOLATION COMBINED WITH VIOLATION #2.

   • Not serious Priority Foundation

     CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

     FOUND NO CHICAGO CFM ON SITE WITH A VALID CERTIFICATE (PIC HAD A XEROX COPY). INSTRUCTED TO HAVE ALL PIC TO OBTAIN AND MAINTAIN A VALID (NO COPIES) CHICAGO CFM CERTIFICATE. PRIORITY FOUNDATION 7-38-012 CITATION ISSUED

   • Severity not stated

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     FOUND THE REAR HAND-WASHING SINK LEAKING FROM UNDERNEATH. INSTRUCTED TO FIX THE LEAK AND MAINTAIN GOOD PLUMBING.

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     FOUND THE CUTTING BOARDS IN THE FRONT PREP AREA WITH DARK GROOVES. INSTRUCTED TO EITHER SAND CUTTING BOARDS OR REPLACE THEM TO MAINTAIN A SMOOTH AND EASILY CLEANABLE SURFACE.

   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     FOUND A COUPLE OF LEAKS AT THE BASE OF THE FAUCET ON THE REAR 3-COMPARTMENT SINK. INSTRUCTED TO FIX LEAK AND MAINTAIN GOOD PLUMBING.

   • Severity not stated

     ALLERGEN TRAINING AS REQUIRED

     FOUND THE PIC WITH AN EXPIRED FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO HAVE ALL PIC TO OBTAIN AND MAINTAIN A VALID FOOD ALLERGEN TRAINING CERTIFICATE.

2. May 12, 2025 Complaint Re-Inspection · Pass — Risk 1 (High)
   • Severity not stated

     PERSONAL CLEANLINESS

     2-402.11 OBSERVED SOME FOOD HANDLERS WITHOUT PROPER HAIR RESTRAINTS SUCH AS A CAP OR A HAIRNET. OBSERVED MALE FOOD HANDLERS WITH BEARDS AND WITHOUT BEARD GUARDS. INSTRUCTED TO PROVIDE AT ALL TIMES.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     6-501.12 OBSERVED FLOORS WITH ACCUMULATED DEBRIS UNDER THE PREP TABLE IN THE REAR AND IN THE CABINET UNDER THE DRINK DISPENSER IN THE CUSTOMER DINING AREA. INSTRUCTED TO CLEAN ALONG THE WALLS AND IN ALL CORNERS.

3. May 5, 2025 Complaint · Fail — Risk 1 (High)
   • Not serious Priority Foundation

     PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

     2-501.11 OBSERVED NO WRITTEN PROCEDURE NOR ADEQUATE SUPPLIES ON SITE TO PROPERLY RESPOND TO VOMIT AND DIARRHEA EVENTS THAT CAN POTENTIALLY OCCUR INSIDE OF THE FACILITY. INSTRUCTED TO PROVIDE AT ALL TIMES. PRIORITY FOUNDATION. CITATION ISSUED 7-38-005.

   • Serious Priority

     PROPER COLD HOLDING TEMPERATURES

     3-501.16(A:2,&B) OBSERVED TCS FOODS AT INADEQUATE COLD HOLDING TEMPERATURES LOCATED IN A PREP COOLER; ABOUT 3 LBS OF SLICED TOMATOES AT 50F AND ABOUT 2 LBS OF CHICKEN SALAD AT 64F. INSTRUCTED TO DISCARD AND DENATURE SAID TCS FOODS AND ALWAYS MAINTAIN ALL COLD TCS FOODS AT 41F OR BELOW AT ALL TIMES. MANAGER DISCARDED SAID TCS FOODS DURING THE INSPECTION. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.

   • Serious Priority

     PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

     4-301.11 OBSERVED A PREP COOLER, WITH TCS FOODS INSIDE, AT AN INADEQUATE COLD HOLDING TEMPERATURE OF 60F DURING THE INSPECTION. INSTRUCTED TO MAINTAIN 41F OR BELOW AT ALL REFRIGERATION UNITS AT ALL TIMES. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.

   • Not serious Priority Foundation

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     6-501.111 OBSERVED EVIDENCE OF PEST ACTIVITY ON SITE. OBSERVED ABOUT 50 LIVE SMALL FLIES ON THE BOXES, CEILING, WALLS AND FLYING AROUND THE REAR DISH WAHSING AREA AND OBSERVED ABOUT 50 LIVE SMALL FLIES ON THE CABINETS WALLS AND FLYING AROUND THE FRONT FOOD PREP AREA. INSTRUCTED TO ELIMINATE LIVE SMALL FLIES ACTIVITY, CLEAN AND SANITIZE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR A SERVICE. PRIORITY FOUNDATION. CITATION ISSUED 7-38-020(A).

   • Severity not stated

     PERSONAL CLEANLINESS

     2-402.11 OBSERVED SOME FOOD HANDLERS WITHOUT PROPER HAIR RESTRAINTS SUCH AS A CAP OR A HAIRNET. OBSERVED MALE FOOD HANDLERS WITH BEARDS AND WITHOUT BEARD GUARDS. INSTRUCTED TO PROVIDE AT ALL TIMES.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     6-501.12 OBSERVED FLOORS WITH ACCUMULATED DEBRIS UNDER THE PREP TABLE IN THE REAR AND IN THE CABINET UNDER THE DRINK DISPENSER IN THE CUSTOMER DINING AREA. INSTRUCTED TO CLEAN ALONG THE WALLS AND IN ALL CORNERS.

4. Oct 4, 2024 Complaint Re-Inspection · Pass — Risk 1 (High)
   • Severity not stated

     TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

     OBSERVED NO COVERED RECEPTACLE IN SOUTH UNISEX WASHROOM. INSTRUCTED MANAGER TO PROVIDE COVERED RECEPTACLE IN ALL UNISEX WASHROOMS.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED FOOD DEBRIS ON FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS, DEBRIS ON FLOORS INSIDE CABINET UNDER BEVERAGE MACHINES AND FLOOR DRAINS IN DISH WASHING AREA. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

5. Sep 27, 2024 Complaint · Fail — Risk 1 (High)
   • Severity not stated

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     OBSERVED NO HOT WATER (71.8F) AT HAND WASHING SINK IN SANDWICH PREP AREA. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN AT LEAST 100F WATER AT HAND WASHING SINK. PRIORITY 7-38-030(C) CITATION ISSUED.

   • Severity not stated

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     OBSERVED NO HAND WASHING SIGN AT HAND WASHING SINK IN DISH WASHING AREA AND NORTH WASHROOM. INSTRUCTED MANAGER TO PROVIDE HAND WASHING SIGNS AT ALL HAND WASHING SINKS USED BY EMPLOYEES.

   • Severity not stated

     FOOD-CONTACT SURFACES: CLEANED & SANITIZED

     OBSERVED RESIDUE ON INTERIOR SURFACE OF ICE MACHINE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

   • Severity not stated

     TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

     OBSERVED NO COVERED RECEPTACLE IN SOUTH UNISEX WASHROOM. INSTRUCTED MANAGER TO PROVIDE COVERED RECEPTACLE IN ALL UNISEX WASHROOMS.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED FOOD DEBRIS ON FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS, DEBRIS ON FLOORS INSIDE CABINET UNDER BEVERAGE MACHINES AND FLOOR DRAINS IN DISH WASHING AREA. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

6. Sep 29, 2023 Canvass Re-Inspection · Pass — Risk 1 (High)
   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     FOUND THE INTERIOR OF THE FLOOR DRAINS, FLOORS IN THE CORNERS, UNDER THE BEVERAGE STATION AND UNDER/AROUND ALL HEAVY EQUIPMENT AND SINKS WITH FOOD AND DIRT BUILD UP. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN FLOOR DRAINS AND FLOORS. -WALLS AROUND THE COOKING EQUIPMENT AND SINKS WITH FOOD AND DIRT. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN WALLS. - Repeat

7. Sep 22, 2023 Canvass · Fail — Risk 1 (High)
   • Not serious Priority Foundation

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     FOUND 40 LIVE SMALL FLIES IN THE FRONT AND REAR PREP AREAS ON THE STORAGE RACKS, WALLS AND CEILING. INSTRUCTED TO ELIMINATE ALL FLIES, CLEAN THE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR ASSISTANCE. PRIORITY FOUNDATION 7-38-020(A) CITATION ISSUED

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     FOUND THE INTERIOR OF THE FLOOR DRAINS, FLOORS IN THE CORNERS, UNDER THE BEVERAGE STATION AND UNDER/AROUND ALL HEAVY EQUIPMENT AND SINKS WITH FOOD AND DIRT BUILD UP. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN FLOOR DRAINS AND FLOORS. -WALLS AROUND THE COOKING EQUIPMENT AND SINKS WITH FOOD AND DIRT. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN WALLS.

8. Apr 1, 2022 Canvass Re-Inspection · Pass — Risk 1 (High)
   • Severity not stated

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     OBSERVED 1/4 INCH GAP IN FRONT DOOR. INSTRUCTED MANAGER TO SEAL IN ORDER TO AVOID PEST ENTRY.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     OBSERVED FOOD DEBRIS ON PREP TABLES AND COOLERS THROUGHOUT PREP AREA INSTRUCTED MANAGER TO CLEAN AND REMOVE DEBRIS.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED FOOD DEBRIS AND SPILLS ON FLOOR IN PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

9. Mar 23, 2022 Canvass · Fail — Risk 1 (High)
   • Serious Priority

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     OBSERVED HAND WASHING SINK IN MILKSHAKE STATION WITH HOT WATER MEASURING 84.3 F. INSTRICTED MANAGER TO PROVIDE HOT WATER MEASURING AT LEAST 100 F. TO HAND WASHING SINK. PRIORITY VIOLATION 7-38-030 (C). CITATION ISSUED.

   • Serious Priority

     PROPER HOT HOLDING TEMPERATURES

     OBSERVED MEATBALLS IN HOT HOLDING UNIT HELD AT IMPROPER TEMPERATURE 100.6F INSTRUCTED MANAGER TO DISCARD APPROXIMATELY 3LBS AND $10 OF PRODUCT. ALL HOT TCS FOODS MUST MAINTAIN 135F OR ABOVE. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

   • Severity not stated

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     OBSERVED 1/4 INCH GAP IN FRONT DOOR. INSTRUCTED MANAGER TO SEAL IN ORDER TO AVOID PEST ENTRY.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     OBSERVED FOOD DEBRIS ON PREP TABLES AND COOLERS THROUGHOUT PREP AREA INSTRUCTED MANAGER TO CLEAN AND REMOVE DEBRIS.

   • Not serious Priority Foundation

     GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

     OBSERVED OUTSIDE DUMPSTER RECEPTACLES NOT COVERED. INSTRUCTED MANAGER TO CLOSE ALL OUTSIDE DUMPSTER RECEPTACLES WITH TIGHT-FITTING LIDS. PRIORITY FOUNDATION VIOLATION CITATION ISSUED 7-38-020 (B)

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED FOOD DEBRIS AND SPILLS ON FLOOR IN PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

   • Not serious Priority Foundation

     PREVIOUS CORE VIOLATION CORRECTED

     PREVIOUS CORE VIOLATION NOT CORRECTED FROM REPORT #2531795 ON 9-22-21:53-OBSERVED NO COVERED RECEPTACLE IN SECOND ALL GENDER TOILET ROOM. INSTRUCTED TO PROVIDE AND MAINTAIN. PRIORITY FOUNDATION 7-42-090 CITATION ISSUED

10. Sep 22, 2021 Complaint Re-Inspection · Pass — Risk 1 (High)
    • Severity not stated

      NON-FOOD/FOOD CONTACT SURFACES CLEAN

      OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND SURFACES OF EQUIPMENT, PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. (NONFOOD CONTACT SURFACES)

    • Severity not stated

      TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

      OBSERVED NO COVERED RECEPTACLE IN SECOND ALL GENDER TOILET ROOM. INSTRUCTED TO PROVIDE AND MAINTAIN.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSERVED SPILLED FOOD AND DEBRIS ON FLOORS IN MAIN FOOD PREP/SERVING AREA AND UNDERNEATH COOLING AND HEATING EQUIPMENT. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN.

11. Sep 14, 2021 Complaint · Fail — Risk 1 (High)
    • Not serious Priority Foundation

      CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

      OBSERVED NO CERTIFIED FOOD MANAGER WITH PROPER CREDENTIALS ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (DELI MEATS, TUNA, SOUP, ETC) MUST BE ON SITE AT ALL TIMES.(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)

    • Severity not stated

      NON-FOOD/FOOD CONTACT SURFACES CLEAN

      OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND SURFACES OF EQUIPMENT, PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. (NONFOOD CONTACT SURFACES)

    • Severity not stated

      TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

      OBSERVED NO COVERED RECEPTACLE IN SECOND ALL GENDER TOILET ROOM. INSTRUCTED TO PROVIDE AND MAINTAIN.

    • Not serious Priority Foundation

      GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

      OBSERVED OUTSIDE GARBAGE RECEPTACLE LID NOT TIGHT FITTING PER CITY CODE. INSTRUCTED TO REPAIR OR REPLACE DUMPSTER LID, TO PREVENT RODENT HARBORAGE. INSTRUCTED TO MAINTAIN. PRIORITY FOUNDATION 7-38-020(B) CITATION ISSUED. –

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSERVED SPILLED FOOD AND DEBRIS ON FLOORS IN MAIN FOOD PREP/SERVING AREA AND UNDERNEATH COOLING AND HEATING EQUIPMENT. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN.

    • Severity not stated

      MISCELLANEOUS / PUBLIC HEALTH ORDERS

      OBSERVED FOUR EMPLOYEES IMPROPERLY WEARING THEIR MASKS. 1 FEMALE AND 3 MALE EMPLOYEES WERE WEARING THEIR MASKS WITH NOSES EXPOSED AND ON THEIR CHINS. MANAGER INSTRUCTED EMPLOYEES TO PROPERLY WEAR FACE COVERINGS. 7-28-060 CITATION ISSUED.

12. Feb 24, 2021 Complaint · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

      OBSERVED EPLOYEE PROCEDURE FOR VOMITING EVENTS. HOWEVER SUPPLIES NOT PROVIDE. INSTRUCTED TO PROVIDE ALL THE NECESSARY ITEMS OUTLINED IN PROCEDURE. PRIORITY FOUNDATION NO CITATION

    • Serious Priority Corrected on site

      PROPER COLD HOLDING TEMPERATURES

      OBSERVED IMPROPER COLD TEMPERATURE OF 45.0F OF HUMMUS INSIDE PREP COOLER. INSTRUCTED TO MAINTAIN COLD ( TCS) FOODS AT 41.0F OR BELOW. FOOD REMOVED AND DISCARDED BY PIC-COS AT COST APPROX $8.00. PRIORITY VIOLATION ISSUED 7-38-005.

    • Severity not stated

      TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

      OBSERVED NO COVERED RECEPTACLE IN 2ND UNISEX WASHROOM. MUST PROVIDE.

13. Feb 25, 2020 Canvass · Pass — Risk 1 (High)
    • Severity not stated

      NON-FOOD/FOOD CONTACT SURFACES CLEAN

      INSTRUCTED MANAGER TO CLEAN AND MAINTAIN: COUNTER TOPS, PREP TABLE/STATION AND EXTERIOR OF REACH IN COOLERS IN THE FRONT PREP AREA. ALSO DEFROST AND CLEAN THE INTERIOR OF THE WALK IN FREEZER.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      FLOORS NEED DETAIL CLEANING THROUGH OUT ESP. ALONG WALL BASE AND IN CORNERS.

14. Jan 8, 2019 Canvass · Pass — Risk 1 (High)
    • Severity not stated

      THERMOMETERS PROVIDED & ACCURATE

      OBSERVED SOME PREP COOLERS WITHOUT THERMOMETERS LOCATED IN THE FOOD PREP AREA. INSTRUCTED TO PROVIDE.

    • Not serious Priority Foundation

      FOOD PROPERLY LABELED; ORIGINAL CONTAINER

      OBSERVED NO ALLERGEN WARNING LABELS FOR THE PREPACKAGED COOKIES LOCATED AT THE FRONT CUSTOMER SERVICE COUNTER. INSTRUCTED TO PROVIDE ALLERGEN LABELS. PRIORITY FOUNDATION. NO CITATION ISSUED.

    • Severity not stated

      FOOD PROPERLY LABELED; ORIGINAL CONTAINER

      OBSERVED PREPACKAGED COOKIES WITHOUT LABELS CONTAINING INGREDIENTS LOCATED AT THE CUSTOMER SERVICE COUNTER. INSTRUCTED TO PROVIDE.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      UNABLE TO LOCATE THE BACKFLOW PREVENTION DEVICE ON THE ICE MACHINE. INSTRUCTED TO LOCATE.

    • Severity not stated

      SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

      OBSERVED NO MOST RECENT INSPECTION SUMMARY REPORT POSTED. INSTRUCTED TO ALWAYS POST MOST RECENT INSPECTION SUMMARY IN PLAIN VIEW OF CONSUMERS.

15. Oct 16, 2017 License · Pass — Risk 1 (High)

    Result: Pass.