RecordWell Data

River Valley Inn & Suites Whirlpool

1030 N CASCADE ST, Osceola, WI 54020 · Polk County

17cited violations
7serious tier
4inspections

Establishment

Type
Pool / recreational water (Pool - Moderate)
Inspected by
Polk County Health Department
License / ID
HSAT-7QXJXA
Status
Permitted
Phone
(715) 294-4060
Official record
Polk County Health Department inspection reports

Other public records for this business

Year by year

YearInspectionsViolationsSerious
2026162
2025132
2024163
2023120

Inspections

  1. Mar 23, 2026 Routine · 2 critical, 4 non-critical, 1 repeat
    • Not serious Non-critical

      SKIMMERS REPAIRED OR REPLACED AS NEEDED

      Skimmers not repaired or replaced as needed. Weir is missing on hot tub.

      Correction: Repair or replace skimmer, weirs or gutters as needed.

      Code ATCP 76.11(2)(b) 2. - SKIMMERS REPAIRED OR REPLACED

    • Not serious Non-critical

      OPERATOR RESPONSIBILITIES

      The operator has not been responsible for equipment shut-down, backwashing, daily maintenance and vacuuming, and maintenance of water quality pursuant. Operator has not been consistant in maintaining pool chemistry during previos inspections.

      Correction: Provide a pool operator who is responsible and providing active managerial control for equipment shut-down, backwashing, daily maintenance and vacuuming, and maintenance of water quality (chemistry).

      Code ATCP 76.20(1)(b) - OPERATOR RESPONSIBILITIES

    • Not serious Non-critical

      FILES RETAINED 2 YEARS-DAILY INSPECTIONS AND OPERATIONAL TESTS

      Daily inspection and operational tests records not maintained on premises for 2 years. Current testing results not on site during inspection.

      Correction: Maintain on premises for 2 years reports of daily inspections and operational tests. Up to date and past testing results shall be onsite.

      Code ATCP 76.32(3)(b)4. - DAILY INSPECTION AND OPERATIONAL TESTS

    • Not serious Non-critical

      POOL EQUIPMENT-PROPERLY MAINTAINED

      The pool equipment is not properly maintained. Hot tub raining not secured to floor.

      Correction: Maintain the pool equipment.

      Code ATCP 76.33(1)(e)3. - MAINTENANCE OF POOL EQPT

    • Serious Critical Repeat

      MINIMUM DISINFECTANT RESIDUAL

      Minimum disinfectant or sanitizer level is too low for a hot tub.

      Correction: Close the pool until disinfectant level is in compliance with ATCP 76.14 Table A.

      Code ATCP 76.14(5)(a) - MINIMUM DISINFECTANT RESIDUAL

    • Serious Critical

      RESPONSIBLE SUPERVISOR FOR POOL

      The pool does not have a responsible supervisor. Person in charge unaware or hot tub operations, requirements, or testing.

      Correction: Provide a responsible supervisor for the pool.

      Code ATCP 76.21 (1)(a) - RESPONSIBLE SUPERVISOR REQUIRED

  2. Mar 27, 2025 Routine · 2 critical, 1 non-critical
    • Not serious Non-critical

      CYANURATES 30 PPM LIMIT

      The cyanuric acid concentration is 174 ppm.

      Correction: Lower the water cyanuric acid concentration to 30 ppm or lower.

      Code ATCP 76.14(5)(b)1 - MAXIMUM CYANURIC

    • Serious Critical

      MINIMUM DISINFECTANT RESIDUAL

      Minimum disinfectant or sanitizer level is 0.85 ppm for Chlorine.

      Correction: Close the pool until disinfectant level is in compliance with ATCP 76.14 Table A.

      Code ATCP 76.14(5)(a) - MINIMUM DISINFECTANT RESIDUAL

    • Serious Critical

      PH

      The pH is [6.5 ].

      Correction: Maintain the pH at 7.2 to 7.8. Note: *it is strongly encouraged to use a pH meter with an accuracy greater than 0.1 or better.

      Code ATCP 76.14(5)(c) - PH

  3. Mar 11, 2024 Routine · 3 critical, 3 non-critical
    • Not serious Non-critical

      WHIRLPOOL, THERAPY POOL, EXERCISE POOL TESTING BEFORE OPENING PH AND SANITIZER; NO AUTOMATIC CONTROLLER

      Pool water is not tested for pH and disinfectant or sanitizer residual before the pool is open to the public or before the pool is in use and at least 4 times daily.

      Correction: Test pool water for pH and disinfectant or sanitizer residual daily before the pool is open to the public or before the pool is in use and at least 4 times daily.

      Code ATCP 76.18(2)(a)1.- WATER TESTED PH AN SANITIZER WIRLP, EX,

    • Not serious Non-critical

      OPERATING REPORTS-CHEMICAL TESTING

      The operator did not record the following on the operating report: Results for chemical testing.

      Correction: Record the following on the operating report, results for chemical testing.

      Code ATCP 76.32(1)(a) - CHEMICAL TESTING

    • Not serious Non-critical

      VGBA-DRAIN COVER INFO-DOCUMENTS-DRAIN COVER LOG PRESENT

      The operator does not have a log that can be used to evaluate the drain covers, and there is no alternative form of proof available about drain cover replacement.

      Correction: Maintain a log that can be used to evaluate the drain covers, or keep receipts or affidavits that show make and model of drain cover.

      Code ATCP 76.38(2)(a) - DRAIN COVER LOG

    • Serious Critical

      RESPONSIBLE SUPERVISOR SANITATION AND TESTING

      Responsible supervisor is not ensuring that sanitation and testing is performed.

      Correction: Have the responsible supervisor ensure that sanitation and testing duties are performed.

      Code ATCP 76.21 (1)(c)4. - SANITAITON AND TESTING

    • Serious Critical

      TELEPHONE ACCESSIBLE

      A telephone or other approved communication technology capable of connecting to emergency services is not working or not present.

      Correction: Provide a working telephone or other technology capable of connecting with emergency services.

      Code ATCP 76.26(2)(a) - TELEPHONE ACCESSIBLE

    • Serious Critical

      DRINKING FOUNTAIN PROVIDED

      There is no opertional drinking fountain provided. Water fountain was disabled to prevent the water fountain from leaking.

      Correction: Provide a drinking fountain within 300 feet walking distance.

      Code ATCP 76.33(1)(g)1. DRINKING FOUNTAIN PROVIDED

  4. Jun 30, 2023 Routine · 2 non-critical
    • Not serious Non-critical

      MONTHLY OPERATION REPORTS NOT SUBMITTED

      Monthly operation reports are not being kept in accordance with ATCP 76.32(1).

      Correction: Keep monthly operation reports in accordance with ATCP 76.32(1).

      Code [A] ATCP 76.32(1)

    • Not serious Non-critical

      DRINKING FOUNTAIN NOT FUNCTIONAL

      The drinking fountain is not functional.

      Correction: Repair the drinking fountain.

      Code [A] ATCP 76.33(1)(g)

Source: Polk County Health Department. History last read Oct 19, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.