River Valley Inn & Suites Whirlpool
1030 N CASCADE ST, Osceola, WI 54020 · Polk County
Establishment
- Type
- Pool / recreational water (Pool - Moderate)
- Inspected by
- Polk County Health Department
- License / ID
- HSAT-7QXJXA
- Status
- Permitted
- Phone
- (715) 294-4060
- Official record
- Polk County Health Department inspection reports
Year by year
| Year | Inspections | Violations | Serious |
|---|---|---|---|
| 2026 | 1 | 6 | 2 |
| 2025 | 1 | 3 | 2 |
| 2024 | 1 | 6 | 3 |
| 2023 | 1 | 2 | 0 |
Inspections
-
Mar 23, 2026 Routine · 2 critical, 4 non-critical, 1 repeat
-
Not serious
Non-critical
SKIMMERS REPAIRED OR REPLACED AS NEEDED
Skimmers not repaired or replaced as needed. Weir is missing on hot tub.
Correction: Repair or replace skimmer, weirs or gutters as needed.
Code ATCP 76.11(2)(b) 2. - SKIMMERS REPAIRED OR REPLACED
-
Not serious
Non-critical
OPERATOR RESPONSIBILITIES
The operator has not been responsible for equipment shut-down, backwashing, daily maintenance and vacuuming, and maintenance of water quality pursuant. Operator has not been consistant in maintaining pool chemistry during previos inspections.
Correction: Provide a pool operator who is responsible and providing active managerial control for equipment shut-down, backwashing, daily maintenance and vacuuming, and maintenance of water quality (chemistry).
Code ATCP 76.20(1)(b) - OPERATOR RESPONSIBILITIES
-
Not serious
Non-critical
FILES RETAINED 2 YEARS-DAILY INSPECTIONS AND OPERATIONAL TESTS
Daily inspection and operational tests records not maintained on premises for 2 years. Current testing results not on site during inspection.
Correction: Maintain on premises for 2 years reports of daily inspections and operational tests. Up to date and past testing results shall be onsite.
Code ATCP 76.32(3)(b)4. - DAILY INSPECTION AND OPERATIONAL TESTS
-
Not serious
Non-critical
POOL EQUIPMENT-PROPERLY MAINTAINED
The pool equipment is not properly maintained. Hot tub raining not secured to floor.
Correction: Maintain the pool equipment.
Code ATCP 76.33(1)(e)3. - MAINTENANCE OF POOL EQPT
-
Serious
Critical
Repeat
MINIMUM DISINFECTANT RESIDUAL
Minimum disinfectant or sanitizer level is too low for a hot tub.
Correction: Close the pool until disinfectant level is in compliance with ATCP 76.14 Table A.
Code ATCP 76.14(5)(a) - MINIMUM DISINFECTANT RESIDUAL
-
Serious
Critical
RESPONSIBLE SUPERVISOR FOR POOL
The pool does not have a responsible supervisor. Person in charge unaware or hot tub operations, requirements, or testing.
Correction: Provide a responsible supervisor for the pool.
Code ATCP 76.21 (1)(a) - RESPONSIBLE SUPERVISOR REQUIRED
-
Not serious
Non-critical
-
Mar 27, 2025 Routine · 2 critical, 1 non-critical
-
Not serious
Non-critical
CYANURATES 30 PPM LIMIT
The cyanuric acid concentration is 174 ppm.
Correction: Lower the water cyanuric acid concentration to 30 ppm or lower.
Code ATCP 76.14(5)(b)1 - MAXIMUM CYANURIC
-
Serious
Critical
MINIMUM DISINFECTANT RESIDUAL
Minimum disinfectant or sanitizer level is 0.85 ppm for Chlorine.
Correction: Close the pool until disinfectant level is in compliance with ATCP 76.14 Table A.
Code ATCP 76.14(5)(a) - MINIMUM DISINFECTANT RESIDUAL
-
Serious
Critical
PH
The pH is [6.5 ].
Correction: Maintain the pH at 7.2 to 7.8. Note: *it is strongly encouraged to use a pH meter with an accuracy greater than 0.1 or better.
Code ATCP 76.14(5)(c) - PH
-
Not serious
Non-critical
-
Mar 11, 2024 Routine · 3 critical, 3 non-critical
-
Not serious
Non-critical
WHIRLPOOL, THERAPY POOL, EXERCISE POOL TESTING BEFORE OPENING PH AND SANITIZER; NO AUTOMATIC CONTROLLER
Pool water is not tested for pH and disinfectant or sanitizer residual before the pool is open to the public or before the pool is in use and at least 4 times daily.
Correction: Test pool water for pH and disinfectant or sanitizer residual daily before the pool is open to the public or before the pool is in use and at least 4 times daily.
Code ATCP 76.18(2)(a)1.- WATER TESTED PH AN SANITIZER WIRLP, EX,
-
Not serious
Non-critical
OPERATING REPORTS-CHEMICAL TESTING
The operator did not record the following on the operating report: Results for chemical testing.
Correction: Record the following on the operating report, results for chemical testing.
Code ATCP 76.32(1)(a) - CHEMICAL TESTING
-
Not serious
Non-critical
VGBA-DRAIN COVER INFO-DOCUMENTS-DRAIN COVER LOG PRESENT
The operator does not have a log that can be used to evaluate the drain covers, and there is no alternative form of proof available about drain cover replacement.
Correction: Maintain a log that can be used to evaluate the drain covers, or keep receipts or affidavits that show make and model of drain cover.
Code ATCP 76.38(2)(a) - DRAIN COVER LOG
-
Serious
Critical
RESPONSIBLE SUPERVISOR SANITATION AND TESTING
Responsible supervisor is not ensuring that sanitation and testing is performed.
Correction: Have the responsible supervisor ensure that sanitation and testing duties are performed.
Code ATCP 76.21 (1)(c)4. - SANITAITON AND TESTING
-
Serious
Critical
TELEPHONE ACCESSIBLE
A telephone or other approved communication technology capable of connecting to emergency services is not working or not present.
Correction: Provide a working telephone or other technology capable of connecting with emergency services.
Code ATCP 76.26(2)(a) - TELEPHONE ACCESSIBLE
-
Serious
Critical
DRINKING FOUNTAIN PROVIDED
There is no opertional drinking fountain provided. Water fountain was disabled to prevent the water fountain from leaking.
Correction: Provide a drinking fountain within 300 feet walking distance.
Code ATCP 76.33(1)(g)1. DRINKING FOUNTAIN PROVIDED
-
Not serious
Non-critical
-
Jun 30, 2023 Routine · 2 non-critical
-
Not serious
Non-critical
MONTHLY OPERATION REPORTS NOT SUBMITTED
Monthly operation reports are not being kept in accordance with ATCP 76.32(1).
Correction: Keep monthly operation reports in accordance with ATCP 76.32(1).
Code [A] ATCP 76.32(1)
-
Not serious
Non-critical
DRINKING FOUNTAIN NOT FUNCTIONAL
The drinking fountain is not functional.
Correction: Repair the drinking fountain.
Code [A] ATCP 76.33(1)(g)
-
Not serious
Non-critical
Source: Polk County Health Department. History last read Oct 19, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.