Cold Stone Creamery
101 B DIVISION ST, Stevens Point, WI 54481 · Portage County
Establishment
- Type
- Retail food (not serving meals) (Retail Food - Not Serving Meals, Simple)
- Inspected by
- Portage County Health & Human Services
- License / ID
- CHES-DJPHP8
- Status
- Permitted
- Phone
- (715) 544-0556
- Official record
- Portage County Health & Human Services inspection reports
Year by year
| Year | Inspections | Violations | Serious |
|---|---|---|---|
| 2026 | 1 | 5 | 1 |
| 2025 | 2 | 18 | 0 |
Inspections
-
Aug 3, 2026 Routine · 1 priority, 3 core
-
Serious
Priority
Corrected on site
EQUIPMENT, FOOD CONTACT SURFACES, NONFOOD CONTACT SURFACES, AND UTENSILS SOILED
The cake decorating tips are visibly soiled.
Correction: Clean the cake decorating tips. Maintain food contact surfaces in a clean condition. Note: Violation was corrected, the cake decorating tips were cleaned during the inspection.
Code 4-601.11(A)
-
Not serious
Core
NONFOOD CONTACT SURFACES
Heavy Ice accumulation is observed inside the Advantco countertop freezer.
Correction: Defrost and clean interior of the Advanco freezer. Clean all equipment on a routine basis to prevent accumulation of soil residues.
Code 4-602.13
-
Not serious
Core
NONFOOD CONTACT SURFACES
The door handles and the interior surfaces of the blast chiller are soiled and require cleaning.
Correction: Clean all equipment on a routine basis to prevent accumulation of soil residues.
Code 4-602.13
-
Not serious
Core
POSTING OF LICENSE
Current permit is not posted in establishment
Correction: Post permit in public view.
Code ATCP 75.03(1)
-
Not serious
Core
WIPING CLOTHS AND WORKING CONTAINERS NOT STORED IN SANITIZER SOLUTION
Wiping cloths observed lying on the cake decorating table in kitchen.
Correction: Store wiping cloths in container of sanitizer solution when not in use.
Code [A] 3-304.14
-
Serious
Priority
Corrected on site
-
Aug 18, 2025 Re-inspection · 2 core, 2 repeat
-
Not serious
Core
Repeat
FOOD LABELS - LABEL INFORMATION
The Oreo Birthday cakes sold from display freezer are missing food labels.
Correction: Provide food labels on the Oreo birthday cakes. Label information shall include: common name of food, ingredients in order of predominance, quantity, name of business or manufacturer, color additive such canthaxanthin or astaxanthin in salmon and nutritional information.
Code 3-602.11 (B) (1)-(4), (6) and (7)
-
Not serious
Core
Repeat
EQUIPMENT AND UTENSILS - PROPER ADJUSTMENT
The door to the walk in freezer is not properly adjusted, intact or tight. Door frame is damaged and ice accumulation is observed on surfaces.
Correction: Repair the door to the walk in freezer. Equipment components shall be kept intact, tight, and properly adjusted.
Code 4-501.11 (B)
-
Not serious
Core
Repeat
-
Jul 16, 2025 Pre-inspection · 4 priority foundation, 12 core
-
Not serious
Priority Foundation
Corrected on site
PACKAGE INTEGRITY
There are 4 damaged containers of peanut butter sauce stored on food storage shelving unit.
Correction: Discard any damaged boxes with food that is potentially contaminated or adulterated. Note: damaged containers of peanut butter sauce were discarded during inspection.
Code 3-202.15
-
Not serious
Priority Foundation
WAREWASHING - SANITIZING SOLUTION - TESTING DEVICES
A quaternary test kit is not available for checking sanitizer concentrations.
Correction: Provide a test kit or other device for measuring the concentration of sanitizing solutions.
Code 4-302.14
-
Not serious
Priority Foundation
FOOD CONTACT SURFACES - SOILED
Countertops at cake prep area in kitchen and at front service area is visibly soiled.
Correction: Maintain food contact surfaces in a clean condition.
Code 4-601.11 (A)
-
Not serious
Priority Foundation
HANDWASHING SINKS, INSTALLATION - WATER TEMPERATURE
Hot water is not available at the handwashing sink in the men's restroom.
Correction: Provide hot water to the handwashing sink in the men's restroom. Water temperature at a handwashing sink shall be at least 85°F and no more than 110°F.
Code 5-202.12 (A)
-
Not serious
Core
CERTIFIED FOOD MANAGER – REQUIREMENT - FOOD ESTABLISHMENTS
There is no approved or current certified food manager for this establishment.
Correction: Provide an approved certified food protection manager in the food establishment within 90 days.
Code 12-201.11 (A) (1)
-
Not serious
Core
OPEN DRINK CONTAINER
Employee beverage without cover and lunchbox are stored in the walk in cooler above food used in establishment.
Correction: Provide approved beverage container with cover in food preparation/storage areas. Store personal food items separate from food used in establishment.
Code 2-401.11 (B)
-
Not serious
Core
PERSONAL CLEANLINESS - HAIR RESTRAINTS
Employee noted working in food preparation/cooking area without a hair restraint.
Correction: Provide employees working in food preparation and cooking areas with effective hair restraint (hat, hair net, beard restraint, etc.).
Code 2-402.11
-
Not serious
Core
IN-USE UTENSILS, BETWEEN USE STORAGE
Ice cream scoops stored in dipper well are soiled, running water is not at sufficeint velocity to flush ice cream residue to the drain.
Correction: Clean dipper well, increase water velocity to flush ice cream residue to drain.
Code 3-304.12
-
Not serious
Core
FOOD LABELS - LABEL INFORMATION
The Oreo Birthday cakes sold from display freezer are missing food labels.
Correction: Provide food labels on the Oreo birthday cakes. Label information shall include: common name of food, ingredients in order of predominance, quantity, name of business or manufacturer, color additive such canthaxanthin or astaxanthin in salmon and nutritional information.
Code 3-602.11 (B) (1)-(4), (6) and (7)
-
Not serious
Core
EQUIPMENT AND UTENSILS - PROPER ADJUSTMENT
The door to the walk in freezer is not properly adjusted, intact or tight. Door frame is damaged and ice accumulation is observed on surfaces.
Correction: Repair the door to the walk in freezer. Equipment components shall be kept intact, tight, and properly adjusted.
Code 4-501.11 (B)
-
Not serious
Core
NON-FOOD CONTACT SURFACES - CLEAN
Heavy ice accumulation and residue is observed in the Advantco countertop freezer.
Correction: Defrost freezer. Clean and remove dust, dirt, food residue, and other debris from all non-food contact surfaces of equipment.
Code 4-601.11 (C)
-
Not serious
Core
FLOOR CARPETING - RESTRICTIONS
A carpeted floor mat is observed in the food preparation area at front service counter. Carpet is heavily soiled.
Correction: Remove carpeted floor mat.
Code 6-201.14 (A)
-
Not serious
Core
MECHANICAL - VENTILATION
The ventilation fan in the women's restroom is not working, obnoxious odors are observed in restroom.
Correction: Provide adequate mechanical ventilation of sufficient capacity that would remove excessive heat, steam, condensation, vapors, obnoxious odors, smoke and fumes.
Code 6-304.11
-
Not serious
Core
CLEANING, FREQUENCY AND RESTRICTIONS
The flooring throughout the facility require cleaning to remove food debris, residue etc. from surfaces.
Correction: Clean the physical facilities at a frequency necessary to keep them clean.
Code 6-501.12
-
Not serious
Core
TOILET FACILITIES - CLEANING OF PLUMBING FIXTURES
The plumbing fixtures in the men's and women's restroom are soiled.
Correction: Clean plumbing fixtures as often as necessary to keep them clean.
Code 6-501.18
-
Not serious
Core
Corrected on site
OPERATING WITHOUT A LICENSE
Retail food establishment is operating without a license from the department.
Correction: Submit an application and pay appropriate fees. Cease and desist current operation and obtain a prelicensing inspection before operating. Note: Inspector discussed licensing with new owner, license application and payment was submitted to the department.
Code ATCP 75.06 (1)
-
Not serious
Priority Foundation
Corrected on site
Source: Portage County Health & Human Services. History last read Oct 19, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.