Frannys Family Restaurant & Pancake House
5720 WINDY DR SUITE D, Stevens Point, WI 54482 · Portage County
Establishment
- Type
- Restaurant (retail food serving meals) (Retail Food - Serving Meals)
- Inspected by
- Portage County Health & Human Services
- License / ID
- CHES-BTSJXB
- Status
- Permitted
- Phone
- (715) 997-9372
- Official record
- Portage County Health & Human Services inspection reports
Year by year
| Year | Inspections | Violations | Serious |
|---|---|---|---|
| 2026 | 1 | 6 | 4 |
| 2025 | 2 | 18 | 4 |
| 2024 | 1 | 3 | 1 |
Inspections
-
Feb 17, 2026 Routine · 4 priority, 2 core
-
Serious
Priority
READY-TO-EAT, POTENTIALLY HAZARDOUS FOOD, DATE-MARKING
Several ready to eat potentially hazardous foods held in coolers are not date marked including: polish sausage, meatloaf, refried beans, mashed potatoes, tarter sauce.
Correction: Adjust method or procedures so that all ready-to-eat potentially hazardous foods are date marked with a date not to exceed 7-days.
Code 3-501.17
-
Serious
Priority
Corrected on site
COMMON NAME
The sanitizer bucket in the kitchen is not labeled with contents.
Correction: Label working containers. Note: violation was corrected during inspection.
Code 7-102.11
-
Serious
Priority
Corrected on site
MANUAL AND MECHANICAL WAREWASHING EQUIPMENT - SANITIZER NOT BEING USED PER MANUFACTURER
The chlorine sanitizer for wiping cloth buckets is not being used according to manufacturers’ directions. Concentration is greater than 100 ppm chlorine.
Correction: Provide training to employees on proper use and concentration of sanitizer. Note: violation was corrected during inspection, sanitizer concentration was adjusted.
Code [B] 4-501.114
-
Serious
Priority
PACKAGED AND UNPACKAGED FOOD - COVER CONTAINERS AND WRAPPINGS
Prepared foods held in refrigeration units were observed to be unwrapped or uncovered.
Correction: All foods that are not part of a cooling process shall be covered at all times to prevent cross-contamination. If cross-contamination is evident, discard suspected foods
Code [D] 3-302.11
-
Not serious
Core
GOOD REPAIR AND CALIBRATION
The digital food thermometer does not work.
Correction: Maintain or replace damaged thermometer.
Code 4-502.11
-
Not serious
Core
INTENSITY
The light intensity in the kitchen (main cook line & beverage station) and in the public restrooms is dim. Light bulbs in fixtures are burnt out.
Correction: Provide appropriate lighting intensity in all work and storage areas. Replace burnt out/non functioning fixtures.
Code 6-303.11
-
Serious
Priority
-
Feb 25, 2025 Re-inspection · No items found
No violations cited.
-
Feb 11, 2025 Routine · 2 priority, 2 priority foundation, 8 core, 2 repeat
-
Serious
Priority
Repeat
Corrected on site
TCS FOOD - COLD HOLDING
A container of whipped butter is held at room temperature.
Correction: Maintain cold time/temperature control for safety food at or below 41°F. Store whipped butter in refrigeration unit. Note: violation was corrected during inspection.
Code 3-501.16 (A) (2) AND (B)
-
Serious
Priority
Repeat
Corrected on site
TCS FOOD - COLD HOLDING
Foods stored in the prep line cooler are not being maintained at 41°F or colder, foods are held between 50-56°F. Items include: sliced ham, corned beef, roast beef, cut melons, cheese, eggs, etc.
Correction: Maintain cold time/temperature control for safety food at or below 41°F. Discard unsafe food items. Note: TCS foods held above 41°F were discarded during inspection.
Code 3-501.16 (A) (2) AND (B)
-
Serious
Priority
Corrected on site
FOOD CONTACT SURFACES - WAREWASHING EQUIPMENT, CHEMICAL, TEMPERATURE, pH, CONCENTRATION AND HARDNESS
The chlorine wiping cloth sanitizer solution at waitstation is not being used according to EPA registered label use instructions. Sanitizer concentration is at 0 PPM.
Correction: Provide training to employees on proper use and concentration of sanitizer. Note: Employee adjusted sanitizer to 50 ppm chlorine.
Code 4-501.114 (A) - (E)
-
Serious
Priority
FOOD CONTACT SURFACES - WAREWASHING EQUIPMENT, CHEMICAL, TEMPERATURE, pH, CONCENTRATION AND HARDNESS
The chlorine wiping cloth sanitizer solution at kitchen cookline is not being used according to EPA registered label use instructions. Sanitizer concentration is 200+ ppm concentration.
Correction: Provide training to employees on proper use and concentration of sanitizer. Note: Employee adjusted sanitizer concentration to 100 ppm chlorine.
Code 4-501.114 (A) - (E)
-
Not serious
Priority Foundation
RTE/TCS FOOD - PROPER DATE MARKING
Several ready to eat, TCS foods, stored in refrigeration units longer than 24 hours are not date marked.
Correction: Adjust method or procedures so that all ready-to-eat time/temperature control for safety food, if required, are provided with date marking or an effective method of identifying when a food item has exceeded 7 days. Discard improperly date marked food or food that has past the 7 day shelf life.
Code 3-501.17 (A)
-
Not serious
Priority Foundation
Corrected on site
FOOD CONTACT SURFACES - SOILED
The piercing tip of the can opener is soiled.
Correction: Maintain food contact surfaces in a clean condition. Note: Violtion was corrected, can opener was cleaned. .
Code 4-601.11 (A)
-
Not serious
Priority Foundation
FOOD CONTACT SURFACES - SOILED
Interior of ice machine is soiled.
Correction: Maintain food contact surfaces in a clean condition.
Code 4-601.11 (A)
-
Not serious
Core
Corrected on site
OPEN DRINK CONTAINER
An employee open drink container is stored on countertop at the main food prep line.
Correction: Provide an approved beverage container with cover and store away from food, clean equipment and food prep surfaces. Note: Violation was corrected, employee beverage was placed in area away from food preparation areas.
Code 2-401.11 (B)
-
Not serious
Core
PACKAGED AND UNPACKAGED FOOD - COVERED CONTAINERS OR WRAPPING
Multiple food items were observed to be unwrapped or uncovered while in storage.
Correction: All foods that are not part of a cooling process shall be covered at all times to prevent cross-contamination. Food shall be discarded if suspected of cross-contamination.
Code 3-302.11 (A) (4)
-
Not serious
Core
IN-USE UTENSILS, BETWEEN USE STORAGE
Bowls for dispensing dry bulk ingredients, are stored directly in the food ingredients.
Correction: Provide scoops with handles if storing directly in food. Store in-use utensils in the food item with handle extended, on a clean surface, running dipper well or in a container of water greater than 135°F.
Code 3-304.12
-
Not serious
Core
Repeat
Corrected on site
IN-USE UTENSILS, BETWEEN USE STORAGE
Scoops used to dispense whipped butter and ice cream are improperly stored in containers of standing water between use.
Correction: Store in-use utensils in the food item with handle extended, on a clean surface, running dipper well or in a container of water greater than 135°F. Note: Violation was corrected, scoops were removed from water containers.
Code 3-304.12
-
Not serious
Core
Corrected on site
WIPING CLOTHS - USE LIMITATION - CLOTHS FOR WIPING COUNTERS STORED IN SANITIZER
Wiping cloth used for wiping surfaces stored on prep line counter.
Correction: Cloths used for wiping counters and equipment shall be stored in a sanitizing solution in between uses. Note: violation was corrected during inspection, wiping cloth was placed in santiizer solution.
Code 3-304.14 (B) (1)
-
Not serious
Core
Corrected on site
FOOD CONTAMINATION PREVENTED - MISCELLANEOUS CONTAMINATION
Ice in the ice machine is not protected from potential contamination. The access panel has been removed, ice in the bin is exposed to potential contamination.
Correction: Replace the access panel to the ice machine. Discard ice if contaminated is observed.
Code 3-307.11
-
Not serious
Core
Corrected on site
FOOD CONTAMINATION PREVENTED - MISCELLANEOUS CONTAMINATION
Foods (apples and cucumbers) held in the prep line cooler are not protected from potential contamination. Foods are stored directly on the back ventilation panel, surfaces are not clean and sanitized.
Correction: Store preped foods in a clean food pan while in prep cooler. Note: foods were discarded during inspection.
Code 3-307.11
-
Not serious
Core
Corrected on site
FOOD CONTAMINATION PREVENTED - MISCELLANEOUS CONTAMINATION
Sliced cheese is stored on a soiled cloth towel in the prep line cooler.
Correction: Do not store foods on absorbent surfaces. Note: cheese was discarded during inspection.
Code 3-307.11
-
Not serious
Core
EQUIPMENT AND UTENSILS - GOOD REPAIR
The Traulsen prep line cooler is not providing proper ambient air temperatures for storing TCS foods. Cooler is operating at 58°F.
Correction: Repair equipment to good condition or remove from premise.
Code 4-501.11 (A)
-
Not serious
Core
EQUIPMENT AND UTENSILS - PROPER ADJUSTMENT
The door of the Wards chest freezer is in disrepair and does not provide a tight closure/seal.
Correction: Repair door. Equipment components shall be kept intact, tight, and properly adjusted.
Code 4-501.11 (B)
-
Not serious
Core
NON-FOOD CONTACT SURFACES - CLEAN
The interior of the Traulsen prep-cooler is visibly soiled.
Correction: Clean and remove dust, dirt, food residue, and other debris from all non-food contact surfaces of equipment.
Code 4-601.11 (C)
-
Serious
Priority
Repeat
Corrected on site
-
Mar 5, 2024 Routine · 1 priority, 2 core
-
Serious
Priority
TCS FOOD - COLD HOLDING
Whipped butter packets are stored at room temperature.
Correction: Maintain cold time/temperature control for safety food at or below 41°F.
Code 3-501.16 (A) (2) AND (B)
-
Not serious
Core
Corrected on site
IN-USE UTENSILS, BETWEEN USE STORAGE
Ice cream scoops are stored in a container of water between uses.
Correction: Store in-use utensils in the food item with handle extended, on a clean surface, running dipper well or in a container of water greater than 135°F. Note: violaiton was corrected, scoops were removed from container of standing water.
Code 3-304.12
-
Not serious
Core
Corrected on site
EQUIPMENT AND UTENSILS - NONFOOD CONTACT SURFACES - CONSTRUCTED
Clean equipment is stored on a shelving unit lined with cardboard boxes.
Correction: Provide non-food contact surfaces that are constructed of a corrosion resistant, nonabsorbent, and smooth material. Note: cardboard was removed from shelving unit during inspection.
Code 4-101.19
-
Serious
Priority
Source: Portage County Health & Human Services. History last read Oct 19, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.