RecordWell Data

Holiday Inn

350 N ORLEANS ST, Chicago, IL 60654 · Cook County

39cited violations
4serious tier
7inspections
29tier not stated

Establishment

Type
Restaurant (retail food serving meals) (Restaurant)
Inspected by
Chicago Department of Public Health
License / ID
2845641
Status
Risk 1 (High)
Official record
Chicago Department of Public Health inspection reports

Other public records for this business

Year by year

YearInspectionsViolationsSerious
20252142
20242121
2023281
2022150

Inspections

  1. Jul 30, 2025 Canvass Re-Inspection · Pass — Risk 1 (High)
    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      4-501.12---OBSERVED STAINED CUTTING BOARDS IN THE KITCHEN FOOD PREP AREAS.INSTRUCTED TO RESURFACE OR REPLACE THE CUTTING BOARDS AND TO MAINTAIN.

    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      4-101.19---OBSERVED CHIPPED PAINT AND RUST ON THE WIRE STORAGE RACKS IN THE LINE WALK-IN COOLER.INSTRUCTED TO REMOVE CHIPPED PAINT AND RUST AND REPAINT OR REPLACE THE SHELVES.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      5-205.15---OBSERVED WATER LEAK AT DRAINPIPE UNDERNEATH THE FAR LEFT COMPARTMENT OF THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO REPAIR PLUMBING LEAKS AND MAINTAIN.

    • Severity not stated

      GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

      5-501.115---OBSERVED LOWER LEVEL DOCK ENCLOSED GARBAGE COMPACTOR AREA WITH LITTER DEBRIS ON GROUND FLOOR.INSTRUCTED TO DETAIL CLEAN AND BETTER MAINTAIN DOCK AREA.

  2. Jul 28, 2025 Canvass · Fail — Risk 1 (High)
    • Severity not stated

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED NO HANDWASHING SIGNAGE AT HANDSINK AT BAR AREA.INSTRUCTED TO PROVIDE AND MAINTAIN.

    • Serious Priority

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED NO HOT RUNNING WATER AT THE FOLLOWING HANDWASHING SINKS:HANDSINKS IN THE REAR MEN/WOMEN EMPLOYEE WASHROOMS (WATER TEMPERATURE RANGING FROM (70.4 F-77.0F).ALSO,THE FOLLOWING OBSERVED BROKEN FAUCET (NO WATER) AT THE HAND SINK LOCATED NEXT TO THE DISHWASHING 3-COMPARTMENT SINK AREA AND OTHER BROKEN FAUCET (NO WATER) AT HAND SINK LOCATED NEXT TO THE ICE MACHINES.INSTRUCTED MANAGEMENT HANDWASHING SINKS MUST BE OPERABLE WITH WATER TEMPERATURE MUST BE PROVIDED OF AT LEAST 100 F THROUGH A MIXING VALVE OR COMBINATION FAUCET.INSTRUCTED MANAGEMENT TO REPAIR AND MAINTAIN AS REQUIRED.PRIORITY VIOLATION 7-38-030(C),CITATION ISSUED.

    • Severity not stated

      FOOD PROPERLY LABELED; ORIGINAL CONTAINER

      ALL PRE-PACKAGED, PREPARED YOGURT DESSERTS IN DISPLAY COOLER FOR GRAB AND GO MUST BE PROPERLY LABELED WITH THE BUSINESS NAME AND ADDRESS, LIST OF INGREDIENTS AND ANY ALLERGEN WARNING IF NEEDED.

    • Serious Priority

      CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

      OBSERVED APPROXIMATELY 8 LBS OF ASSORTED READY-TO-EAT PASTRIES ON DISPLAY AT THE FRONT BUFFET STATION NOT PROTECTED FROM CONTAMINATION FROM THE PUBLIC.PASTRIES IN OPEN, UNCOVERED DISHWARE. REVIEWED PROPER FOOD PROTECTION.ALL DISCARDED WITH AN ESTIMATED VALUE OF $300.00 PRIORITY VIOLATION 7-38-005,CITATION ISSUED.

    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      OBSERVED STAINED CUTTING BOARDS IN THE KITCHEN FOOD PREP AREAS.INSTRUCTED TO RESURFACE OR REPLACE THE CUTTING BOARDS AND TO MAINTAIN.

    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      OBSERVED CHIPPED PAINT AND RUST ON THE WIRE STORAGE RACKS IN THE LINE WALK-IN COOLER.INSTRUCTED TO REMOVE CHIPPED PAINT AND RUST AND REPAINT OR REPLACE THE SHELVES.

    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      INSTRUCTED TO PROVIDE AND MAINTAIN TIGHT FITTING LID/COVER FOR ICE BIN BEHIND THE BAR.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      OBSERVED WATER LEAK AT DRAINPIPE UNDERNEATH THE FAR LEFT COMPARTMENT OF THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO REPAIR PLUMBING LEAKS AND MAINTAIN.

    • Severity not stated

      GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

      OBSERVED LOWER LEVEL DOCK ENCLOSED GARBAGE COMPACTOR AREA WITH LITTER DEBRIS ON GROUND FLOOR.INSTRUCTED TO DETAIL CLEAN AND BETTER MAINTAIN DOCK AREA.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSERVED (2) MISSING CEILING TILES IN THE KITCHEN PREP AREA AND (1) MISSING CEILING TILE IN THE DISHWASHING MACHINE ROOM.INSTRUCTED TO PROVIDE AND MAINTAIN.

  3. Sep 24, 2024 Canvass Re-Inspection · Pass — Risk 1 (High)
    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      4-301.16: OBSERVED NO PREP/DUMP SINK IN BANQUET HALL PREP AREA(14TH FLOOR). INSTRUCTED TO INSTALL A PREP/DUMP SINK IN BANQUET HALL PREP AREA(14TH FLOOR) A MINIMUM OF ONE SINK USED FOR FOOD PREPARATION, OBTAINING WATER AND DISCARDING LIQUID WASTE IS REQUIRED IN ANY PREPARATION AREA.

    • Severity not stated

      TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

      5-501.17: OBSERVED NO COVERED RECEPTACLE IN 15TH FLOOR WOMEN'S EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED RECEPTACLE FOR SANITARY PRODUCTS IN 15TH FLOOR WOMEN'S EMPLOYEE WASHROOM.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      6-501.12: OBSERVED DUSTY CONDENSOR FAN COVERS IN CAFETERIA AND PRODUCE WALK IN COOLERS. INSTRUCTED TO CLEAN SAID WALK IN COOLER CONDENSOR FAN COVERS AND MAINTAIN. OBSERVED ICE BUILDUP ON REAR OF CONDENSOR AND CONDENSOR LINES IN WALK IN FREEZER IN PRODUCE WALK IN COOLER. INSTRUCTED TO REMOVE ICE FROM REAR OF CONDENSOR AND CONDENSOR LINES AND MAINTAIN.

  4. Sep 17, 2024 Canvass · Fail — Risk 1 (High)
    • Not serious Priority Foundation

      MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

      OBSERVED NO VERIFIABLE EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FOOD EMPLOYEES SHALL BE INFORMED IN A VERIFIABLE MANNER OF THEIR RESPONSIBILITY TO REPORT TO THE PERSON IN CHARGE INFORMATION ABOUT THEIR HEALTH AND ACTIVITIES AS THEY RELATE TO DISEASES THAT ARE TRANSMISSIBLE THROUGH FOOD. PRIORITY FOUNDATION VIOLATION 7-38-010 CITATION ISSUED.

    • Not serious Priority Foundation Corrected on site

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED NO SOAP AT HANDWASHING SINK IN FACILITY. OBSERVED NO SOAP AT RIGHT SIDE HANDWASHING SINK IN DINNER COOKLINE AREA. INSTRUCTED HANDWASHING SINKS SHALL BE PROVIDED WITH SOAP. CORRECTED ON SITE SOAP PROVIDED FOR SAID HANDWASHING SINK BEFORE CONCLUSION OF INSPECTION. PRIORITY FOUNDATION VIOLATION 7-38-030(C) CONSOLIDATED VIOLATION CITATION ISSUED

    • Not serious Priority Foundation Corrected on site

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED PAPER TOWELS NOT DISPENSING AT HANDWASHING SINK IN FACILITY. OBSERVED PAPER TOWELS DISPENSER NOT DISPENSING PAPER TOWELS AT HANDWASHING SINK ACROSS FROM HIGH TEMPERATURE DISH MACHINE. INSTRUCTED HAND DRYING PROVISIONS SHALL BE PROVIDED FOR HANDWASHING SINKS. CORRECTED ON SITE BATTERIES IN PAPER TOWEL DISPENSER REPLACED PAPER TOWELS DISPENSING PROPERLY AFTER BATTERIES REPLACED. PAPER TOWEL DISPENSER WORKING PROPERLY FOR SAID HANDWASHING SINK BEFORE CONCLUSION OF INSPECTION. PRIORITY FOUNDATION VIOLATION 7-38-030(C) CITATION ISSUED CONSOLIDATED WITH VIOLATION ABOVE.

    • Serious Priority Corrected on site

      PROPER HOT HOLDING TEMPERATURES

      OBSERVED HOT TCS FOOD ,OATMEAL, HELD AT IMPROPER TEMPERATURE OF 117.0F. INSTRUCTED ALL HOT TCS FOOD MUST BE HELD AT 135F OR ABOVE. CORRECTED ON SITE MANAGER VOLUNTARILY DISCARDED AND DENATURED FOOD VALUED AT $20 WEIGHING 3LBS. PRIORITY VIOLATION 7-38-005 CITATION ISSUED

    • Not serious Priority Foundation

      INSECTS, RODENTS, & ANIMALS NOT PRESENT

      OBSERVED APPROXIMATELY 20 SMALL FLIES IN DISHWASHING AREA WITH HIGH TEMPERATURE DISH MACHINE. INSTRUCTED TO ELIMINATE SMALL FLY ACTIVITY IN FACILITY AND CLEAN AFFECTED AREAS. RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 9/17/2024. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.

    • Not serious Priority Foundation

      WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

      OBSERVED NO CHLORINE TEST KIT ON PREMISES. INSTRUCTED TO PROVIDE A TEST KIT THAT ACCURATELY MEASURES THE CONCENTRATION IN MG/L OF CHLORINE SANITIZING SOLUTION. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      OBSERVED LEAKING RIGHT SIDE FAUCET OF THREE COMPARTMENT SINK. INSTRUCTED TO REPAIR LEAKING RIGHT SIDE FAUCET OF THREE COMPARTMENT SINK AND MAINTAIN.

    • Severity not stated

      TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

      OBSERVED NO COVERED RECEPTACLE IN 15TH FLOOR WOMEN'S EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED RECEPTACLE FOR SANITARY PRODUCTS IN 15TH FLOOR WOMEN'S EMPLOYEE WASHROOM.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSERVED DUSTY CONDENSOR FAN COVERS IN CAFETERIA AND PRODUCE WALK IN COOLERS. INSTRUCTED TO CLEAN SAID WALK IN COOLER CONDENSOR FAN COVERS AND MAINTAIN. OBSERVED ICE BUILDUP ON REAR OF CONDENSOR AND CONDENSOR LINES IN WALK IN FREEZER IN PRODUCE WALK IN COOLER. INSTRUCTED TO REMOVE ICE FROM REAR OF CONDENSOR AND CONDENSOR LINES AND MAINTAIN.

  5. Dec 4, 2023 Canvass Re-Inspection · Pass — Risk 1 (High)
    • Severity not stated

      ALLERGEN TRAINING AS REQUIRED

      NO ALLERGEN TRAINING CERTIFICATES PROVIDED. INSTRUCTED ABOVE THAT EACH CERTIFIED FOOD MANAGER MUST HAVE AN ALLERGEN TRAINING CERTIFICATE.

  6. Nov 28, 2023 Canvass · Fail — Risk 1 (High)
    • Serious Priority

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED NO HOT RUNNING WATER AT THE HAND WASHING SINK LOCATED IN THE EMPLOYEE MEN'S WASHROOM. WATER TEMPERATURE 60.2F INSTRUCTED MANAGER TO PROVIDE AT LEAST 100F WATER AT THE HAND WASHING SINK FOR PROPER HAND WASHING. EMPLOYEES MUST USE WOMEN'S WASHROOM. A 2-DAY NOTICE WAS GIVEN TO COME INTO COMPLIANCE FOR VIOLATION #10. PRIORITY VIOLATION 7-38-030C. CITATION ISSUED

    • Severity not stated

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED NO HAND WASHING SIGNS OR POSTERS NEAR HAND WASHING SINK IN FRONT FOOD PREPARATON AREA. MUST PROVIDE AND MAINTAIN.

    • Severity not stated

      FOOD PROPERLY LABELED; ORIGINAL CONTAINER

      OBSERVED BULK STORAGE COTAINERS NOT PROPERLY LABELED. MUST PROPERLY LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN THE ORIGINAL CONTAINER.

    • Severity not stated

      WIPING CLOTHS: PROPERLY USED & STORED

      OBSERVED WIPING CLOTHS STORED ON TOP OF PREP TABLES IN FOOD PREPARATION AREA. MUST PROPERLY STORE WIPING CLOTHS IN A SANITIZING SOLUTION WHEN NOT IN USE.

    • Not serious Priority Foundation

      WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

      OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATRE INDICATORS ON PREMISES TO MEASURE THE SURFACES TEMPERATURES OF UTENSILS BEING SANITIZED IN THE HIGH TEMPERATURE DISH MACHINE. MANAGEMENT INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      OBSERVED SLOW LEAK UDERNEATH 3-COMPARTMENT SINK. MUST REPAIR AND MAINTAIN.

    • Severity not stated

      ALLERGEN TRAINING AS REQUIRED

      NO ALLERGEN TRAINING CERTIFICATES PROVIDED. INSTRUCTED ABOVE THAT EACH CERTIFIED FOOD MANAGER MUST HAVE AN ALLERGEN TRAINING CERTIFICATE.

  7. Jul 20, 2022 License · Pass — Risk 1 (High)
    • Severity not stated

      WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

      sink stoppers not holding water at compartment. instructed to repair

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      Unable to locate the backflow prevention devices for ice makers, instructed to install in a clean view.

    • Severity not stated

      SEWAGE & WASTE WATER PROPERLY DISPOSED

      drip pan in walk-in cooler not draining properly. instructed to repair.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      missing grout at kitchen floor tiles, instructed to repair.

    • Severity not stated

      ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

      inoperable vents at employees toilet rooms, instructed to repair.

Source: Chicago Department of Public Health. History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.