Potbelly Sandwich Works
211 W Wacker DR, Chicago, IL 60606 · Cook County
Establishment
- Type
- Restaurant (retail food serving meals) (Restaurant)
- Inspected by
- Chicago Department of Public Health
- License / ID
- 2002999
- Status
- Risk 1 (High)
- Official record
- Chicago Department of Public Health inspection reports
Year by year
| Year | Inspections | Violations | Serious |
|---|---|---|---|
| 2025 | 1 | 1 | 0 |
| 2024 | 1 | 2 | 0 |
| 2023 | 1 | 3 | 0 |
| 2022 | 1 | 1 | 0 |
| 2021 | 1 | 2 | 0 |
| 2020 | 1 | 3 | 0 |
| 2019 | 1 | 2 | 0 |
| 2018 | 1 | 3 | 0 |
| 2017 | 2 | 4 | 0 |
| 2016 | 1 | 5 | 2 |
| 2015 | 1 | 5 | 2 |
| 2014 | 1 | 2 | 0 |
| 2013 | 1 | 2 | 0 |
| 2011 | 1 | 3 | 0 |
| 2010 | 1 | 0 | 0 |
Inspections
-
Dec 29, 2025 Canvass · Pass — Risk 1 (High)
-
Severity not stated
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
FOUND WALLS IN POOR REPAIR AT MEN'S RESTROOM.MUST REPAIR.
-
Severity not stated
-
Aug 28, 2024 Canvass · Pass — Risk 1 (High)
-
Severity not stated
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Mops, brooms and dust pans not stored properly, wet mops sitting in bucket. Instructed to store properly
-
Severity not stated
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
Ceiling light fixture missing a shield at main kitchen area, instructed to provide.
-
Severity not stated
-
Aug 3, 2023 Canvass · Pass — Risk 1 (High)
-
Severity not stated
PERSONAL CLEANLINESS
OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED THE PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT. EMPLOYEES WERE PROVIDED HAIR RESTRAINTS DURING THE TIME OF INSPECTION.
-
Severity not stated
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED ONE HANDSINK AND TOILET STALL IN THE LOWER LEVEL EMPLOYEE TOILET ROOM THAT NEEDS REPAIRED. THE FACILITY HAS TWO ADDITIONAL WORKING STALLS AND HANDSINK TO UTILIZE, ALONG WITH ANOTHER TOILET ROOM UPSTAIRS. INSTRUCTED TO REPAIR AND MAINTAIN.
-
Severity not stated
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED MISSING CEILINGS TILE PANELS IN THE REAR DRY STORAGE AREA NEAR THE DISH AREA. INSTRUCTED TO REPLACE MISSING PANELS TILES.
-
Severity not stated
-
Aug 26, 2022 Canvass · Pass w/ Conditions — Risk 1 (High)
-
Not serious
Priority Foundation
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
FOUND NO VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE POSTED ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (SLICED TURKEY) IS BEING PREPARED AND SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.
-
Not serious
Priority Foundation
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Oct 5, 2021 Canvass · Pass — Risk 1 (High)
-
Severity not stated
THERMOMETERS PROVIDED & ACCURATE
MISSING THERMPMETER IN PREP COOLER, INSTRUCTED TO PROVIDE IN WARMEST PART OF COOLER.
-
Severity not stated
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
STANDING WATER ON FLOOR AT DISH WASHING AREA, INSTRUCTED TO ELIMINATE AND KEEP DRY AS POSSIBLE.
-
Severity not stated
-
Nov 5, 2020 Canvass · Pass — Risk 1 (High)
-
Severity not stated
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED THE INTERIOR OF THE WALK-IN COOLER AND WALK-IN FREEZER TO BE SOILED WITH DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
-
Severity not stated
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED THE ONE COMPARTMENT SINK TO HAVE A LEAK AND FAUCET TO BE LOOSE. MUST REPAIR AND MAINTAIN
-
Severity not stated
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED THE HAND SINK IN THE FOOD PREP AREA NEAR THE ASSEMBLY LINE TO HAVE A SLOW DRAINAGE. INSTRUCTED TO PROVIDE AND MAINTAIN.
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Severity not stated
-
Feb 22, 2019 Canvass · Pass — Risk 1 (High)
-
Severity not stated
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED DIPPER WELL LEAKING IN PREP KITCHEN NEAR COFFEE AND THREE COMPARTMENT SINK (FAUCET & KNOBS) LEAKING FAUCET DOES NOT TURN ON AND OFF WITHOUT MIDDLE PRESSURE VALVE ON/ACTIVE. MUST REPAIR AND MAINTAIN.
-
Severity not stated
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED VENTS AND HOOD THROUGHOUT OUT KITCHEN WITH ACCUMULATION OF GREASE, DUST AND DEBRIS. MUST DETAIL CLEAN AND MAINTAIN.
-
Severity not stated
-
May 9, 2018 Canvass · Pass — Risk 1 (High)
-
Not serious
Minor
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
FLOORS NOT CLEAN OF DEBRIS INSIDE FURNACE/ STORAGE ROOM. INSTRUCTED TO CLEAN/MAINTAIN.
-
Not serious
Minor
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
SOME CEILING LIGHT SHIELDS DUSTY IN PREP AREA. INSTRUCTED TO CLEAN/MAINTAIN.
-
Not serious
Minor
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
FAUCET LEAKY AT 3- COMPARTMENT SINK.INSTRUCTED TO REPAIR.
-
Not serious
Minor
-
Aug 4, 2017 Canvass Re-Inspection · Pass — Risk 1 (High)
-
Not serious
Minor
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
OBSERVED FLOOR DRAIN WITH AN ACCUMULATED BLACK SUBSTANCE INSIDE OF THE DRAIN LOCATED UNDER THE 3 COMPARTMENT SINK. INSTRUCTED TO CLEAN AND MAINTAIN.
-
Not serious
Minor
-
Jul 28, 2017 Canvass · Fail — Risk 1 (High)
-
Not serious
Serious (Chicago's middle tier)
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
OBSERVED SIDE ENTRANCE DOOR NOT RODENT PROOFED WITH 1/4 INCH GAP AT THE BOTTOM OF SAID DOOR. INSTRUCTED TO MAKE SIDE ENTRANCE DOOR RODENT PROOFED AND MAINTAIN. SERIOUS VIOLATION 7-38-020.
-
Not serious
Minor
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
OBSERVED FLOOR DRAIN WITH AN ACCUMULATED BLACK SUBSTANCE INSIDE OF THE DRAIN LOCATED UNDER THE 3 COMPARTMENT SINK. INSTRUCTED TO CLEAN AND MAINTAIN.
-
Not serious
Minor
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
OBSERVED ACCUMULATED DUST ON THE VENT LOCATED ABOVE THE OVEN. INSTRUCTED TO CLEAN AND MAINTAIN.
-
Not serious
Serious (Chicago's middle tier)
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Aug 12, 2016 Canvass · Pass w/ Conditions — Risk 1 (High)
-
Serious
Critical
FACILITIES TO MAINTAIN PROPER TEMPERATURE
PREP COOLER BEING USED MAINTAINING IMPROPER AIR TEMPERATURE OF 49.8F. COOLER MUST MAINTAIN 40.0F OR BELOW. COOLER WILL BE TAGED HELD FOR INSPECTION.MUST NOT USE. MUST CONTACT CDPH FOR TAG REMOVAL. MUST USE ADDITIONAL COOLERS ON PREMISES THATS 40F OR BELOW. CRITICAL VIOLATION ISSUED 7-38-005A.
-
Serious
Critical
POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE
FOUND POTENTIALLY HAZARDOUS FOODS MAINTAINED AT IMPROPER TEMPERATURES.APPROX 4LBS OF CHICKEN SALAD AT 61.7F,CHOPPED EGGS AT 50.8F, 18 LBS OF ASSORTED DELI MEATS AT 51.8F,45F.ALSO APPROX 72 LBS OF OVEN ROASTED TURKEY BREAST AT 44.7F,46.4F,44.7F,AND 27 LBS OF HAM AT 45.1F. MUST MAINTAIN COLD FOODS AT 40F OR BELOW.FOODS REMOVED FROM COOLERS AND DISCARDED BY MANAGER APPROX COST 125 LBS/$300.00/-CDI.CRITICAL VIOLATION ISSUED 7-38-005A
-
Not serious
Minor
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
INTERIOR PIPE INSIDE ICE MACHINE SLIGHT BUILD-UP.MUST CLEAN/MAINTAIN.
-
Not serious
Minor
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
STORAGE SUPPLY EQIPMENT FOR STORE STORED ON FLOOS IN HEATER CLOSET.MUST PROBALY ELEVATE ON ADEQUATE SHELVING OFF FLOORS AT LEAST 6- INCHES.
-
Not serious
Minor
FOOD HANDLER REQUIREMENTS MET
NO ONLINE TRAINING FOOD CERTIFICATES PROVIDED FOR EMPLOYEES.MUST PROVIDE AT NEXT ROUTINE INSPECTION.
-
Serious
Critical
-
Oct 14, 2015 Canvass · Pass w/ Conditions — Risk 1 (High)
-
Serious
Critical
HANDS WASHED AND CLEANED, GOOD HYGIENIC PRACTICES; NO BARE HAND CONTACT WITH READY-TO-EAT FOODS.
NOTED EMPLOYEES NOT PRACTICING GOOD HYGIENIC PRACTICES:- EMPLOYEES WHILE PREPPING AT THE PREP LINE AND WEARING GLOVES WENT TO THE WALK IN COOLER AND OPENED THE COOLER IN AND OUT WITH GLOVES ON, WENT TO THE 3 COMPARTMENT SINK AREA AND TOOK SOME EQUIPMENT, THEN CAME BACK TO THE PREP LINE AND CONTINUED PREPPING WITHOUT CHANGING GLOVES AND WITH OUT WASHING HANDS. INSTRUCTED TO CHANGE GLOVES AND WASH HANDS AT ALL TIMES WHEN THEY MOVE FROM ONE AREA TO ANOTHER. CITATION ISSUED FOR CRITICAL VIOLATION #7-38-010
-
Serious
Critical
WATER SOURCE: SAFE, HOT & COLD UNDER CITY PRESSURE
NOTED NO HOT RUNNING WATER AT ALL HAND WASH SINKS OF ESTABLISHMENT FOLLOWING THE CITY CODE:- WATER TEMPERATURES AT ALL SINKS WERE AS FOLLOWS:- HAND WASH SINK BY DRIVERS ASSEMBLE ROOM 81.2F, PREP AREA 82.4F, HAND WASH SINK AT THE 3 COMPARTMENT SINK 82.2F AND HAND WASH SINK AT THE EMPLOYEE BREAK ROOM 79.8F. MANAGER IMMEDIATELY CALLED ENGINEER FOR MAINTENANCE. CITATION ISSUED FOR CRITICAL VIOLATION #7-38-030
-
Not serious
Minor
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
NOTED THORN RUBBER GASKET AT DOOR OF WALK IN COOLER. INSTRUCTED TO REPAIR AND MAINTAIN.
-
Not serious
Minor
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
NOTED DUSTY CEILING AND WALLS THROUGH OUT PREMISES. ALSO NOTED STAINED CEILING TILES INSIDE THE BATHROOMS. INSTRUCTED TO CLEAN DUSTY CEILINGS AND WALL, REPAINT TILES AND/OR REPLACE BATHROOM CEILING TILES.
-
Not serious
Minor
LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
NOTED BROKEN LIGHT SHIELD AT THE EMPLOYEE BREAK AREA. INSTRUCTED TO REPLACE AND MAINTAIN.
-
Serious
Critical
-
Aug 1, 2014 Canvass · Pass — Risk 1 (High)
-
Not serious
Minor
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
CLEAN FLOORS IN PREP AREAS.
-
Not serious
Minor
PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
REMOVE CLUTTER AT REAR EXIT DOOR IN THE FORM OF CARDBOARD BOXES TO PREVENT HARBORAGE.
-
Not serious
Minor
-
Aug 9, 2013 Canvass · Pass — Risk 1 (High)
-
Not serious
Minor
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
FLOORS NEED CLEANING IN THE WALK IN COOLER AND FREEZER ALONG THE WALL BASE TO REMOVE SPILLS AND/OR DEBRIS. ALSO CLEAN FLOORS IN PREP AREAS.
-
Not serious
Minor
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
NOTED A LEAK AT THE U JOINT UNDERNEATH THE REAR HAND SINK. ALSO LEAK AT THE FAUCET AT THE 3 COMP SINK. MUST REPAIR AND MAINTAIN.
-
Not serious
Minor
-
Jan 6, 2011 Canvass · Pass — Risk 1 (High)
-
Not serious
Minor
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. OBSERVED CARDBOARD BOXES ON FLOOR ALONG WALL AT DRY STORAGE. MUST ELEVATE ALL ITEMS OFF FLOOR.
-
Not serious
Minor
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. OBSERVED DEBRIS BUILD UP INSIDE REACH IN COOLERS DOOR RUBBER GASKETS. MUST CLEAN AND MAINTAIN COOLER GASKETS.
-
Not serious
Minor
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. 1-COMPARTMENT SINK AND HANDWASH BOWL IN POOR REPAIR (BOTH LOCATED BY 3-COMPARTMENT SINK). MUST REPAIR AND MAINTAIN SINKS.
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Not serious
Minor
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Apr 6, 2010 License · Pass — Risk 1 (High)
Result: Pass.
Source: Chicago Department of Public Health. History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.