RecordWell Data

Subway

400 N ORLEANS ST, Chicago, IL 60654 · Cook County

38cited violations
6serious tier
8inspections
20tier not stated

Establishment

Type
Restaurant (retail food serving meals) (Restaurant)
Inspected by
Chicago Department of Public Health
License / ID
2900790
Status
Risk 1 (High)
Official record
Chicago Department of Public Health inspection reports

Other public records for this business

Year by year

YearInspectionsViolationsSerious
20262142
20254123
2024171
2023150

Inspections

  1. May 29, 2026 Canvass Re-Inspection · Pass — Risk 1 (High)

    Result: Pass.

  2. May 27, 2026 Canvass · Fail — Risk 1 (High)
    • Not serious Priority Foundation

      CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

      OBSERVED NO CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATE POSTED ON SITE AT TIME OF INSPECTION. INSTRUCTED TO POST CERTIFICATE AND MAINTAIN EMPLOYEE HOLDING CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.

    • Not serious Priority Foundation

      MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

      OBSERVED NO VERIFIABLE EMPLOYEE HEALTH POLICY ON SITE AT TIME OF INSPECTION. INSTRUCTED TO MAINTAIN COPIES OF EMPLOYEE HEALTH POLICY SIGNED BY ALL EMPLOYEES ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-010. CITATION ISSUED.

    • Not serious Priority Foundation

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED NO SOAP AT EXPOSED HANDWASHING SINK LOCATED IN FRONT FOOD PREP AREA. INSTRUCTED TO MAINTAIN SOAP AT ALL EXPOSED HANDWASHING SINKS AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-030(C). CITATION ISSUED.

    • Not serious Priority Foundation

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED NO PAPER TOWELS AT EXPOSED HANDWASHING SINK IN FRONT FOOD PREP AREA. INSTRUCTED TO MAINTAIN PAPER TOWELS AT ALL EXPOSED HANDWASHING SINKS AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-030(C). CITATION COMBINED WITH ABOVE VIOLATION.

    • Severity not stated

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED NO HANDWASHING SIGNAGE AT EXPOSED HANDWASHING SINK LOCATED IN FRONT FOOD PREP AREA AND IN UNISEX TOILET ROOM. INSTRUCTED TO PROVIDE.

    • Serious Priority

      FOOD-CONTACT SURFACES: CLEANED & SANITIZED

      OBSERVED NO SANITIZER ON SITE AT TIME OF INSPECTION. INSTRUCTED TO MAINTAIN ADEQUATE CHEMICAL SANITIZER ON SITE AT ALL TIMES. PRIORITY VIOLATION 7-38-005. CITATION ISSUED.

    • Severity not stated

      THERMOMETERS PROVIDED & ACCURATE

      OBSERVED NO WORKING THERMOMTER INSIDE WALK-IN COOLER. INSTRUCTED TO PROVIDE.

    • Not serious Priority Foundation

      INSECTS, RODENTS, & ANIMALS NOT PRESENT

      OBSERVED NO PEST CONTROL LOGBOOK ON SITE AT TIME OF INSPECTION. INSTRUCTED TO CONTRACT WITH A LICENSED PEST CONTROL PROVIDER, RECEIVE SERVICE, AND MAINTAIN ALL REQUIRED DOCUMENTS ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-020(C). CITATION ISSUED.

    • Not serious Priority Foundation

      WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

      OBSERVED NO CHEMICAL SANITIZER TESTING DEVICES ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE AND MAINTAIN ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-005. CITATION ISSUED.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      UNABLE TO LOCATE BACKFLOW PREVENTION DEVICE AT UTILITY SINK. INSTRUCTED TO INSTALL IN ACCORDANCE WITH ALL RELEVANT LAWS, RULES, AND REGULATIONS.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      OBSERVED LEAK AT FAUCET OF 3 COMPARTMENT SINK. ALSO OBSERVED BUILD UP SLIME AND DEBRIS IN INTERIOR OF MOP SINK. INSTRUCTED TO REPAIR OR REPLACE FAUCET AND DETAIL CLEAN MOP SINK.

    • Serious Priority

      SEWAGE & WASTE WATER PROPERLY DISPOSED

      OBSERVED 3 COMPARTMENT SINK DOES NOT DRAIN WHEN WATER IS RUN IN ANY COMPARTMENTS. NOTED BLACK, DIRTY WATER COMES BACK UP WHEN EACH COMPARTMENT IS DRAINED. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN 3 COMPARTMENT SINK IN GOOD WORKING ORDER. PRIORITY VIOLATION 7-38-030(C). CITATION ISSUED.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSERVED BUILD UP OF GREASE, GRIME, FOOD DEBRIS, AND SOILED CARDBOARD IN CABINET UNDERNEATH SOFT DRINK MACHINE. ALSO OBSERVED DIRTY TOILET BOWL IN RESTROOM. INSTRUCTED TO REMOVE CARDBOARD, DETAIL CLEAN, AND MAINTAIN IN GOOD CONDITION AND DETAIL CLEAN TOILET BOWL AND MAINTAIN IN GOOD CONDITION.

    • Severity not stated

      ALLERGEN TRAINING AS REQUIRED

      OBSERVED NO ALLERGEN TRAINING CERTIFICATES ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL EMPLOYEES HOLDING CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATE MUST COMPLETE ALLERGEN TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.

  3. Aug 6, 2025 Complaint Re-Inspection · Pass — Risk 1 (High)
    • Severity not stated

      PERSONAL CLEANLINESS

      OBSERVED EMPLOYEE WITH NO HAIR RESTRAINT IN THE FOOD PREP AREA.INSTRUCTED MANAGER TO PROVIDE HAIR RESTRAINTS FOR ALL EMPLOYEES IN THE FOOD PREP AREA.

  4. Aug 4, 2025 Short Form Complaint · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

      NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (DELI MEATS,MEAT BALLS,TUNA ETC.) ARE BEING PREPARED AND SERVED TO CUSTOMERS.INSTRUCTED PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER MUST BE ON THE PREMISES AT ALL TIMES WHEN (TCS FOODS)ARE PREPARED,HANDLED, AND/OR SERVED.INSTRUCTED TO COMPLY AND POST ORIGINAL CERTIFICATES AS REQUIRED.PRIORITY FOUNDATION VIOLATION 7-38-012,CITATION ISSUED. - Repeat

    • Serious Priority

      PROPER COLD HOLDING TEMPERATURES

      OBSERVED IMPROPER COLD HOLDING TEMPERATURES OF (TCS FOODS) INSIDE OF THE PREP LINE-COOLER AT FRONT FOOD PREP AREA.OBSERVED CHICKEN AT 50.8F,DELI MEAT AT 49.2F,TUNA AT 51.3F,SLICED ROAST BEEF AT 48.4F,SLICED TOMATOES AT 44.8F,SLICED CHEESES AT 47.9 F,STEAK AT 48.1F AND CUT GREEN BELL PEPPERS AT 48.9F.MANAGEMENT VOLUNTARILY DISCARDED APPROXIMATELY 10#'S OF FOOD WORTH $300.00.INSTRUCTED MANAGEMENT TO MONITOR AND MAINTAIN ALL COLD (TCS FOODS) AT 41F OR COLDER AT ALL TIMES.PRIORITY VIOLATION 7-38-005,CITATION ISSUED.

    • Serious Priority

      PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

      OBSERVED THE PREP LINE COOLER AT FRONT FOOD PREP AREA WITH AN AIR TEMPERATURE OF 51.8F.THE COOLER WAS USED TO STORE (TCS FOODS) SUCH AS SLICED DELI MEAT AND TUNA ETC.INSTRUCTED MANAGEMENT TO REPAIR AND MAINTAIN SAID COOLER AT 41F OR COLDER AT ALL TIMES.MANAGEMENT IMMEDIATELY NOTIFIED REFRIGERATION REPAIR SERVICE.THE SAID COOLER IS TAGGED "HELD FOR INSPECTION" AT THIS TIME.INSTRUCTED NOT TO USE UNTIL REPAIRED.(SEE COMMENTS BELOW).PRIORITY VIOLATION 7-38-005,CITATION ISSUED.

  5. May 13, 2025 Canvass Re-Inspection · Pass — Risk 1 (High)

    Result: Pass.

  6. May 5, 2025 Canvass · Fail — Risk 1 (High)
    • Not serious Priority Foundation

      CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

      NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (DELI MEATS,MEAT BALLS,TUNA ETC.) ARE BEING PREPARED AND SERVED TO CUSTOMERS.INSTRUCTED PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER MUST BE ON THE PREMISES AT ALL TIMES WHEN (TCS FOODS)ARE PREPARED,HANDLED, AND/OR SERVED.INSTRUCTED TO COMPLY AND POST ORIGINAL CERTIFICATES AS REQUIRED.PRIORITY FOUNDATION VIOLATION 7-38-012,CITATION ISSUED.

    • Severity not stated

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED NO HANDWASHING SIGNAGE AT HAND SINK LOCATED AT THE FRONT FOOD PREP AREA.INSTRUCTED TO PROVIDE AND MAINTAIN.

    • Not serious Priority Foundation

      FOOD-CONTACT SURFACES: CLEANED & SANITIZED

      OBSERVED BLACK SLIMY SUBSTANCES ON INTERIOR WATER COMPONENTS OF THE ICE MAKER,DRIPPING INTO ICE "ICE IS USED FOR HUMAN CONSUMPTION".INSTRUCTED TO TURN OFF MACHINE, REMOVE ICE AND HAVE INTERIOR OF ICE MAKER CLEANED AND SANITIZED AND MAINTAIN.PRIORITY FOUNDATION VIOLATION 7-38-005,CITATION ISSUED.

    • Serious Priority

      PROPER HOT HOLDING TEMPERATURES

      OBSERVED IMPROPER HOT HOLDING TEMPERATURES OF (TCS FOODS) INSIDE OF THE HOT HOLDING UNIT AT FRONT FOOD PREP AREA.OBSERVED COOKED MEATBALLS WITH INTERNAL TEMPERATURES RANGING FROM (79.8F-88.8F).PERSON-IN-CHARGE VOLUNTARILY DISCARDED APPROXIMATELY 3#'S OF FOOD WORTH $10.00.INSTRUCTED PERSON-IN-CHARGE,(TCS FOODS) MUST MAINTAIN COLD HOLDING TEMPERATURE OF 41.0F OR COLDER AND HOT HOLDING TEMPERATURE OF 135F OR HOTTER AT ALL TIMES.PRIORITY VIOLATION 7-38-005,CITATION ISSUED.

    • Severity not stated

      APPROVED THAWING METHODS USED

      OBSERVED IMPROPER THAWING BEING WITH BEEF.THAWING MUST OCCUR WITH FOOD BEING PLACED IN THE WALK-IN-COOLER OVER NIGHT,OR UNDER COLD RUNNING WATER.INSTRUCTED TO MAINTAIN CORRECT THAWING PROCEDURES.

    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      OBSERVED BLACKENED,MOLDY CAULKING ABOVE THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO REPLACE AND MAINTAIN SO THAT IT IS SMOOTH,EASILY CLEANABLE SURFACE.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSERVED DIRTY FLOORS WITH DRIED UP SPILLED DEBRIS UNDERNEATH THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO CLEAN FLOORS IN DETAIL AND MAINTAIN.

    • Severity not stated

      ALLERGEN TRAINING AS REQUIRED

      OBSERVED NO CERTIFIED FOOD MANAGER WITH THE ALLERGEN TRAINING CERTIFICATE.ALLERGEN TRAINING IS REQUIRED FOR ALL EMPLOYEES THAT HAVE A CITY OF CHICAGO FOOD SANITATION CERTIFICATE.INSTRUCTED TO COMPLETE TRAINING AND KEEP CERTIFICATE ON SITE.

  7. Jun 20, 2024 Canvass · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

      OBSERVED NO CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER ON PREMISES. INSTRUCTED CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER MUST BE ON PREMISES AT ALL TIMES. PRIORITY FOUNDATION VIOLATION.

    • Not serious Priority Foundation

      CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

      OBSERVED NO CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER ON PREMISES. INSTRUCTED CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER MUST BE ON PREMISES AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-012 CITATION ISSUED.

    • Serious Priority Corrected on site

      PROPER COLD HOLDING TEMPERATURES

      OBSERVED COLD TCS FOODS HELD AT IMPROPER TEMPERATURES RANGING BETWEEN 45.1-51.8F(PROVOLONE CHEESE 51.8F, PEPPER JACK CHEESE 45.1F, SHREDDED CHICKEN 49.6F, BUFFALO CHICKEN 46.9F AND TERIYAKI CHICKEN 45.5F. INSTRUCTED ALL COLD TCS FOOD MUST BE HELD AT 41F OR BELOW. CORRECTED ON SITE MANAGER VOLUNTARILY DISCARDED AND DENATURED FOOD VALUED AT $80 WEIGHING 2LBS. PRIORITY VIOLATION 7-38-005 CITATION ISSUED

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      OBSERVED DRAIN PIPE OF HANDWASHING SINK IN FRONT PREP AREA LEAKING. INSTRUCTED TO REPAIR LEAKING DRAINPIPE OF FRONT PREP HANDWASHING SINK. OBSERVED LEAKING FAUCET OF HANDWASHING SINK IN REAR PREP/DISHWASHING AREA. INSTRUCTED TO REPAIR LEAKING FAUCET ON HANDWASHING SINK IN REAR PREP/DISHWASHING AREA.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSERVED HOLE IN LOWER WALL TO THE RIGHT OF FRONT PREP HANDWASHING SINK. INSTRUCTED TO SMOOTHLY REPAIR LOWER WALL TO THE RIGHT OF FRONT PREP HANDWASHING SINK. OBSERVED HOLE IN RIGHT LOWER WALL OUTSIDE DOOR LEADING FROM DINING ROOM INTO PREP/DISHWASHING AREA KITCHEN. INSTRUCTED TO SMOOTHLY REPAIR HOLE IN RIGHT LOWER WALL OUTSIDE DOOR LEADING FROM DINING ROOM INTO PREP/DISHWASHING AREA.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSERVED FOOD DEBRIS ON FLOORS UNDERNEATH HOT HOLDING EQUIPMENT IN FRONT PREP AREA. INSTRUCTED TO CLEAN FLOORS UNDERNEATH HOT HOLDING EQUIPMENT IN FRONT PREP AREA.

    • Not serious Priority Foundation

      PREVIOUS CORE VIOLATION CORRECTED

      OBSERVED PREVIOUS CORE VIOLATION FROM INSPECTION REPORT #2573846 DATED 04/07/2023 NOT CORRECTED. INSTRUCTED TO CORRECT. PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED. FOOD HANDLER CERTIFICATIONS NOT PROVIDED ON SITE. FACILITY MUST ENSURE THAT ALL EMPLOYEES OBTAIN A VALID FOOD HANDLER CERTIFICATION.

  8. Apr 7, 2023 License · Pass — Risk 1 (High)
    • Severity not stated

      THERMOMETERS PROVIDED & ACCURATE

      THERMOMETERS IS NOT PROVIDED IN ALL COLD HOLDING UNITS. COLD/HOT HOLDING EQUIPMENT USED FOR TIME/TEMPERATURE CONTROL FOR SAFETY SHALL HAVE AT LEAST ONE THERMOMETER IN AN EASILY VIEWED LOCATION.

    • Severity not stated

      CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

      DRY STORAGE ITEMS STORED ON THE FLOOR OUTSIDE OF RESTROOM. ITEMS MUST BE AT LEAST 6 INCHES ABOVE THE FLOOR.

    • Severity not stated

      CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

      DRY STORAGE ITEMS IS STORED IN AN UNAPPROVED LOCATION IN RESTROOM. FOOD MAY NOT BE STORED IN: 1) LOCKER ROOMS 2) TOILET ROOMS 3) DRESSING ROOMS 4) GARBAGE ROOMS 5) MECHANICAL ROOMS 6) UNDER NON SHIELDED SEWER LINES 7) UNDER LEAKING WATER LINES 8) UNDER OPEN STAIRWELLS 9) UNDER OTHER SOURCES OF CONTAMINATION.

    • Severity not stated

      UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

      CLEAN DISHWARE STORED ON WIRE RACK SHELVES ABOVE THE 3COMPARTMENT SINK HAVE NOT BEEN AIR DRIED PROPERLY AFTER SANITIZING. AFTER CLEANING AND SANITZING ALL EQUIPMENT AND UTENSILS SHALL BE AIR DRIED BEFORE USE. CLOTH DRYING OF EQUIPMENT AND UTENSILS IS NOT APPROVED.

    • Severity not stated

      ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

      FOOD HANDLER CERTIFICATIONS NOT PROVIDED ON SITE. FACILITY MUST ENSURE THAT ALL EMPLOYEES OBTAIN A VALID FOOD HANDLER CERTIFICATION.

Source: Chicago Department of Public Health. History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.