Potbelly

Year by year

Inspections

1. May 21, 2026 Complaint Re-Inspection · Pass — Risk 1 (High)
   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     OBSERVED SOME PREP AREA COOLERS RUBBER DOOR GASKETS RIPPED/DAMAGED. INSTRUCTED MANAGER MUST REPAIR/REPLACE ALL DAMAGED COOLERS DOORS RUBBER GASKETS AND MAINTAIN.

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     OBSERVED CUTTING BOARDS SURFACES STAINED AND PITTED. INSTRUCTED MANAGER MUST REPAIR/REPLACE DAMAGED CUTTING BOARDS.

2. May 13, 2026 Complaint · Fail — Risk 1 (High)
   • Not serious Priority Foundation

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     OBSERVED 40 LIVE SMALL FLIES ON WALLS AT PREP AREA. INSTRUCTED MANAGER MUST REMOVE ALL SMALL FLIES BY DATE OF REINSPECTION. PRIORITY FOUNDATION 7-38-020(A). ADVISED TO CALL PEST CONTROL OPERATOR FOR SERVICE.

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     OBSERVED SOME PREP AREA COOLERS RUBBER DOOR GASKETS RIPPED/DAMAGED. INSTRUCTED MANAGER MUST REPAIR/REPLACE ALL DAMAGED COOLERS DOORS RUBBER GASKETS AND MAINTAIN.

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     OBSERVED CUTTING BOARDS SURFACES STAINED AND PITTED. INSTRUCTED MANAGER MUST REPAIR/REPLACE DAMAGED CUTTING BOARDS.

3. Aug 6, 2025 Canvass · Pass w/ Conditions — Risk 1 (High)
   • Serious Priority

     SEWAGE & WASTE WATER PROPERLY DISPOSED

     OBSERVED INADEQUATE WASTE WATER DISPOSAL AT 3 COMPARTMENT SINK. WHEN WATER IS DRAINED FROM 1 COMPARTMENT IT BACKS UP INTO ANOTHER COMPARTMENT IN ADDITION TO LEAKING HEAVILY FROM THE TOP OF THE GREASE TRAP. INSTRUCTED MANAGER TO SERVICE 3 COMPARTMENT SINK AND GREASE TRAP. TECHNICIAN REPAIRED GREASE TRAP. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

4. May 30, 2024 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     NOTED REACH IN COOLERS IN REAR PREP AND DISHROOM MISSING COMPRESSOR COVER, INSTRUCTED TO REPLACE OR REPAIR AND MAINTAIN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED IN DISHROOM FLOOR, WALLS, AND CEILING TILES WITH EXCESSIVE AMOUNT OF FOOD DEBRIS, AND DUST INSTRUCTED TO CLEAN AND MAINTAIN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     NOTED ALL REACH IN COOLERS ENCRUSTED IN FOOD DEBRIS, INSTRUCTED TO CLEAN AND MAINTAIN.

   • Severity not stated

     ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

     OBSERVED IN DISHROOM VENT AND IS EXCESSIVE AMOUNT OF DUST, INSTRUCTED TO CLEAN AND MAINTAIN.

5. Oct 4, 2023 Canvass · Pass w/ Conditions — Risk 1 (High)
   • Not serious Priority Foundation

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     OBSERVED FOOD HANDLER POUR PICKLE JUICE IN HANDSINK DURING TIME OF INSPECTION. INSTRUCTED TO NOT USE HANDSINK FOR ANY OTHER PURPOSE BUT HANDWASHING AND MAINTAIN. PRIORITY FOUNDATION VIOLATION. #7-38-030 (C). CITATION ISSUED.

   • Serious Priority

     PROPER HOT HOLDING TEMPERATURES

     OBSERVED APPROXIMATELY 2.5 LBS OF COOKED MEATBALLS STORED INSIDE HOT HOLD UNIT AT IMPROPER TEMPERATURES. NOTED TEMP @ 122.0F. INSTRUCTED TO HOLD ALL HOT TCS FOODS @135F AND HIGHER AND MAINTAIN. SAID FOOD DISCARDED DURING TIME OF INSPECTION. PRIORITY VIOLATION. #7-38-005.PLEASE SEE VIOLATION #22 FOR CITATION.

   • Serious Priority

     PROPER COLD HOLDING TEMPERATURES

     OBSERVED APPROXIMATELY 25 LBS OF SLICED TURKEY STORED INSIDE COLD HOLD UNIT AND 2 DOOR COOLER IN PREP AREA AT IMPROPER TEMPERATURES DURING TIME OF INSPECTION. NOTED TEMPERATURES RANGING BETWEEN 45.0F-55.0F. INSTRUCTED TO HOLD ALL COLD TCS FOODS AT 41F AND BELOW AND MAINTAIN. PERSON IN CHARGE VOLUNTARILY DISCARDED SAID FOOD ITEMS DURING THIS TIME. PRIORITY VIOLATION. #7-38-005. CITATION ISSUED.

   • Severity not stated

     PERSONAL CLEANLINESS

     OBSERVED FOOD HANDLERS WITHOUT EFFECTIVE HAIR RESTRAINTS, INSTRUCTED TO PROVIDE.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     OBSERVED EXCESSIVE AMOUNTS OF FOOD SPILLAGE AND DRIED FOOD DEBRIS ON INTERNAL AND EXTERNAL SURFACES OF COOLING UNITS, HEAVY EQUIPMENT AND STORAGE RACKS. INSTRUCTED TO CLEAN AND MAINTAIN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED FLOORS WITH EXCESSIVE FOOD DEBRIS IN CAFE STORAGE ROOM THROUGHOUT. MUST CLEAN AND MAINTAIN.

   • Severity not stated

     ALLERGEN TRAINING AS REQUIRED

     OBSERVED 1 OF 3 ALLERGEN TRAINING CERTIFICATES ON SITE FOR REVIEW. INSTRUCTED TO OBTAIN AND MAINTAIN.

6. Nov 28, 2022 Complaint · Pass w/ Conditions — Risk 1 (High)
   • Serious Priority

     HANDS CLEAN & PROPERLY WASHED

     Poor hygienic practices, Observed a food handler handling cash register and then preparing ready-to-eat foods without washing hands. Instructed manager to have all food handlers wash hands when required. Priority violation 7-38-010.

   • Severity not stated

     PERSONAL CLEANLINESS

     Hair nets not worn properly, long hair braids singing close to open food items. instructed to contain hair.

7. Feb 8, 2022 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     THERMOMETERS PROVIDED & ACCURATE

     THERMOMETER PUSH TO THE BACK OF COOLER, INSTRUCTED TO KEEP IN WARMEST PART WHERE IT IS EASY TO VIEW.

8. Feb 22, 2021 Canvass · Pass — Risk 1 (High)

   Result: Pass.

9. Jul 28, 2020 Short Form Complaint · Pass — Risk 1 (High)

   Result: Pass.

10. Jun 12, 2020 Complaint · Pass — Risk 1 (High)

    Result: Pass.

11. Nov 26, 2019 Canvass · Pass — Risk 1 (High)
    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      OBSERVED CUTTING BOARDS THROUGHOUT PREP AREA WITH DEEP GROOVES AND DARK STAINS. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN SMOOTH CLEANABLE CUTTING SURFACES.

    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      OBSERVED GASKETS ON COOLER DRAWERS NEAR ORDERING AREA WITH BROWN AND BLACK DIRT AND GRIME. INSTRUCTED TO CLEAN, SANITIZE, AND MAINTAIN CLEAN GASKETS.

12. Jun 13, 2018 Canvass · Pass — Risk 1 (High)
    • Not serious Minor

      FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

      OBSERVED GASKET TO THE RIGHT DOOR OF THE 2-DOOR COOLER IN POOR CONDITION. INSTRUCTED TO REPLACE.

    • Not serious Minor

      FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

      OBSERVED FOOD DEBRIS ON THE FLOORS THROUGHOUT THE PREP AREAS. INSTRUCTED TO REMOVE, CLEAN AND MAINTAIN AT ALL TIMES.

13. Jun 16, 2017 Canvass · Pass — Risk 1 (High)
    • Not serious Minor

      FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

      PREP AREA NOT PROTECTED BY GATES OR COOLERS LOCKED AFTER CLOSING. FACILITY IN THE ATRIUM OF A HOSPITAL ENTRANCE.

    • Not serious Minor

      FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

      HAND SINK IN DISH WASHING AREA NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.

    • Not serious Minor

      APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN

      FOOD HANDLERS WITH BEARD NOT WEARING BEARD RESTRAINTS. INSTRUCTED TO WEAR.

14. Nov 9, 2016 License · Pass — Risk 1 (High)

    Result: Pass.