Jollibee

Year by year

Inspections

1. Jul 6, 2026 Complaint Re-Inspection · Pass — Risk 1 (High)

   Result: Pass.

2. Jul 1, 2026 Complaint · Fail — Risk 1 (High)
   • Serious Priority

     PROPER COLD HOLDING TEMPERATURES

     OBSERVED SEVERAL TCS FOODS HELD AT INADEQUATE TEMPERATURES RANGING FROM 45-53 F. INSTRUCTED MANAGER TO ENSURE ALL COLD TCS FOODS ARE HELD AT 41 F AND BELOW. MANAGER DISCARDED: 600 POUNDS OF CHICKEN, 100 POUNDS COOKED NOODLES, 25 POUNDS COOKED HARD BOILED EGGS, 30 POUNDS OF BURGER MEAT ($5000). PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

   • Serious Priority

     PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

     OBSERVED WALK IN COOLER WITH AN INADEQUATE AMBIENT AIR TEMPERATURE OF 46 F. INSTRUCTED MANAGER TO ENSURE ALL COOLERS ARE HELD AT 41 F AND BELOW. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

   • Severity not stated

     THERMOMETERS PROVIDED & ACCURATE

     SOME COOLERS MISSING CONSPICUOUSLY PLACED INTERNAL THERMOMETERS. MUST PROVIDE.

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     OBSERVED CRATES BEING USED AS SHELVING. INSTRUCTED MANAGER NOT TO USE CRATES AND TO USE EASILY CLEANABLE NON-ABSORBENT SHELVING CAPABLE OF KEEPING ITEMS AT LEAST 6 INCHES OFF THE FLOOR.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     OBSERVED SEVERAL PIECES OF EQUIPMENT WITH SOIL BUILD UP THROUGHOUT FACILITY. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN ALL EQUIPMENT.

   • Serious Priority

     SEWAGE & WASTE WATER PROPERLY DISPOSED

     OBSERVED INADEQUATE WASTE WATER DISPOSAL AT 3 COMPARTMENT SINK. WHEN WATER IS DRAINED, WASTE WATER BACKS UP ONTO FLOOR INTO FOOD PREP AREA. INSTRUCTED MANAGER TO SERVICE 3 COMPARTMENT SINK. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.

   • Severity not stated

     ALLERGEN TRAINING AS REQUIRED

     OBSERVED CERTIFIED FOOD MANAGER WITH EXPIRED FOOD ALLERGEN CERTIFICATE. INSTRUCTED MANAGER TO COMPLY WITH REQUIREMENT.

3. May 28, 2026 Canvass · Pass w/ Conditions — Risk 1 (High)
   • Serious Priority

     PROPER COLD HOLDING TEMPERATURES

     OBSERVED SEVERAL TCS FOODS STORED AT INADEQUATE TEMPERATURES RANGING FROM 48-54 F. INSTRUCTED MANAGER TO ENSURE ALL TCS FOODS ARE STORED AT 41 F AND BELOW. MANAGER DISCARDED 1/8 POUND OF LETTUCE, 4 POUNDS OF CHEESE, AND 3 POUNDS OF SLICED TOMATOES ($30). PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

   • Severity not stated

     ALLERGEN TRAINING AS REQUIRED

     OBSERVED CERTIFIED FOOD MANAGER WITH EXPIRED FOOD ALLERGEN CERTIFICATE. INSTRUCTED MANAGER TO COMPLY WITH REQUIREMENT.

4. Dec 2, 2025 Complaint Re-Inspection · Pass — Risk 1 (High)

   Result: Pass.

5. Nov 19, 2025 Complaint · Fail — Risk 1 (High)
   • Not serious Priority Foundation

     FOOD-CONTACT SURFACES: CLEANED & SANITIZED

     OBSERVED BLACK DIRT BUILD UP INSIDE ICE MACHINE DRIPPING INTO ICE, ICE USED FOR HUMAN CONSUMPTION. INSTRUCTED MANAGER MUST CLEAN INTERIOR OF ICE MACHINE BY DATE OF REINSPECTION. PRIORITY FOUNDATION 7-38-005. ALL ICE INSIDE ICE MACHINE VOLUNTARILY DISCARDED.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED ONE CEILING TILE WITH PAINT PEELING ABOVE PREP AREA HANDWASH SINK. MUST REMOVE PEELING PAINT FROM CEILING TILE.

6. Feb 20, 2025 Canvass · Pass — Risk 1 (High)

   Result: Pass.

7. Apr 23, 2024 Complaint · Pass — Risk 1 (High)
   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     OBSERVED SLIGHT LEAK COMING FROM FAUCET OF EXPOSED HANDWASHING SINK LOCATED NEAR FRONT HOT LINE AND CASH REGISTERS. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN IN GOOD CONDITION.

   • Severity not stated

     ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

     OBSERVED 1 BURNT OUT LIGHTBULB IN HOOD OVER COOK LINE. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN IN GOOD CONDITION.

8. Jan 25, 2024 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

     OBSERVED BOXED FOOD ITEMS ON FLOOR IN WALK-IN COOLER. INSTRUCTED THE PERSON IN CHARGE TO ELEVATE ALL FOOD ITEMS SIX INCHES FROM FLOOR ON RAISED SHELVING UNITS AND MAINTAIN.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     OBSERVED SOILED INTERIOR IN ALL COOLERS IN REAR PREP AREA. INSTRUCTED THE PERSON IN CHARGE TO MAINTAIN ALL NON-FOOD CONTACT SURFACES.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     OBSERVED SOME GREASE BUILD-UP AND FOOD DEBRIS ON SURFACES OF ALL COOKING EQUIPMENT IN THE REAR PREP AREA. INSTRUCTED THE PERSON IN CHARGE TO DETAIL CLEAN AND MAINTAIN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED FOOD DEBRIS ON FLOORS THROUGHOUT THE KITCHEN PREP AREA. INSTRUCTED THE PERSON IN CHARGE TO DETAIL CLEAN FLOORS AND MAINTAIN.

9. Apr 12, 2023 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED GREASE ON FLOOR BEHIND COOKING EQUIPMENT. INSTRUCTED MANAGER TO CLEAN.

10. Feb 10, 2022 Complaint Re-Inspection · Pass w/ Conditions — Risk 1 (High)
    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSEREVED UNUSED CRATES IN THE REAR KITCHEN AREA. INSTRUCTED TO REMOVE CRATES AND MAINTAIN AREA.

    • Severity not stated

      MISCELLANEOUS / PUBLIC HEALTH ORDERS

      OBSERVED NO WRITTEN PROTOCOL FOR ENFORCING THE VACCINNATION STATUS. INSTRUCTED TO KEEP A WRITTEN PROCEDURE FOR CHECKING VACCINATION STATUS OF PATRONS ON PREMISES.

11. Jan 28, 2022 Complaint · Fail — Risk 1 (High)
    • Serious Priority

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      OBSERVED HOT WATER AT THE HANDSINK NOT REACHING PROPER TEMPERATURE 75F LOCATED IN THE REAR KITCHEN PREP AREA. PRIORITY VIOLATION 7-38-030(C). CITATION ISSUED. INSTRUCTED TO REPLENISH HOT WATER AT HANDSINK , SO THAT IT MAINTAINS A MINIMUM TEMPERATURE OF 100F AT ALL TIMES.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      OBSEREVED UNUSED CRATES IN THE REAR KITCHEN AREA. INSTRUCTED TO REMOVE CRATES AND MAINTAIN AREA.

    • Severity not stated

      MISCELLANEOUS / PUBLIC HEALTH ORDERS

      OBSERVED NO WRITTEN PROTOCOL FOR ENFORCING THE VACCINNATION STATUS. INSTRUCTED TO KEEP A WRITTEN PROCEDURE FOR CHECKING VACCINATION STATUS OF PATRONS ON PREMISES.

12. Apr 22, 2021 Canvass · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

      OBSERVED NO SUMMARY POSTED FROM INSPECTION ON 3/5/2020. LEFT NEW SUMMARY AND INSTRUCTED TO POST FOR PUBLIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B).NO CITATION ISSUED.

13. Mar 5, 2020 Canvass · Pass — Risk 1 (High)
    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      INSTRUCTED TO DETAIL CLEAN AND MAINTAIN COUNTER SHELVES WITH DRIED FOOD DEBRIS BEHIND FRONT COUNTER.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      INSTRUCTED TO REPAIR LEAKY WATER LINE FROM SODA SYRUP SHELVING IN REAR STORAGE AREA.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      INSTRUCTED TO REMOVE UNNECESSARY ARTICLES AND UNUSED EQUIPMENT STORED IN REAR STORAGE AREA TO PREVENT PEST HARBORAGE.

14. Feb 13, 2019 Canvass · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

      FOUND NO CERTIFIED FOOD MANAGER ON DUTY WHEN TCS FOODS (CHICKEN, BEEF, COOKED RICE ETC) ARE BEING PREPARED AND SERVED AND NO CITY OF CHICAGO FOODSERVICE SANITATION CERTIFICATE AVAILABLE. INSTRUCTED PERSON IN CHARGE, A CERTIFIED FOOD MANAGER WITH CITY OF CHICAGO FOODSERVICE SANITATION CERTIFICATE MUST BE PRESENT WHEN TCS FOODS ARE BEING HANDLED. PRIORITY FOUNDATION VIOLATION 7-38-012 CITATION ISSUED

    • Not serious Priority Foundation

      MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

      FOUND NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED

    • Not serious Priority Foundation

      PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

      FOUND NO PROCEDURE/PLAN FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED TO PROVIDE AND MAINTAIN APPROPRIATE SUPPLIES OR KIT. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED

    • Not serious Priority Foundation

      PROPER DATE MARKING AND DISPOSITION

      INSTRUCTED TO PROPERLY LABEL AND DATE READY TO EAT TCS FOODS HELD OVER 24 HOURS INSIDE COOLERS. MUST IDENTIFY PRODUCT SHELF LIFE OR "CONSUME BY" DATING (7 DAYS FROM PREPARATION DATE). PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      ALL CLEANING EQUIPMENT (MOPS, BROOMS ETC) MUST BE STORED OFF THE FLOOR.

    • Severity not stated

      ALLERGEN TRAINING AS REQUIRED

      FOUND NO APPROVED ALLERGEN TRAINING IN ACCORDANCE WITH PA 100-0367 ON SITE. INSTRUCTED ANY PERSON WITH CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE TO COMPLY WITH ALLERGEN TRAINING.

15. May 11, 2018 Complaint · Pass w/ Conditions — Risk 1 (High)
    • Serious Critical

      POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE

      POTENTIALLY HAZARDOUS FOODS STORED AT IMPROPER TEMPERATURES INSIDE THE WALK-IN-COOLER "(AMBIENT AIR TEMPERATURE 37.8F OF SAID COOLER)".OBSERVED SEVERAL PANS OF COOKED SPAGHETTI PASTA INTERNAL TEMPERATURES RANGING FROM(46.4F-53.7F).MANAGEMENT VOLUNTARILY DISCARDED/DENATURED APPROX: 90 LBS OF FOOD WORTH $200.00 AS STATED BY MANAGER AT THIS TIME.INSTRUCTED MANAGER THAT ALL COLD FOODS MUST BE STORED AT A TEMPERATURE OF 40F OR BELOW AND ALL HOT FOODS MUST BE STORED AT A TEMPERATURE OF 140F OR ABOVE AT ALL TIMES.CRITICAL VIOLATION 7-38-005(A).

    • Not serious Minor

      FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

      INSTRUCTED TO DETAIL CLEAN AND MAINTAIN THE FOLLOWING: MANUAL CAN OPENER AND HOUSING ATTACHED WORK TABLE NEAR THE REAR 1 COMPARTMENT PREP SINK,FAN COVERS INSIDE THE WALK-IN-COOLER(DUSTS),STORAGE SHELVINGS UNDERNEATH THE PREP LINE.

    • Not serious Minor

      WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

      INSTRUCTED TO REPLACE WATER STAINED CEILING TILES ABOVE THE EXPOSED HANDSINK LOCATED AT FRONT PREP AREA AND MAINTAIN.

    • Not serious Minor

      VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

      OBSERVED SMALL WATER LEAK AT DRAIN PIPE UNDERNEATH THE EXPOSED HANDSINK LOCATED AT REAR FOOD PREP AREA.INSTRUCTED TO REPAIR PLUMBING LEAKS AND MAINTAIN.

16. Oct 27, 2017 Canvass · Pass — Risk 1 (High)
    • Not serious Minor

      FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

      INSTRUCTED TO CLEAN AND MAINTAIN THE FOLLOWING: INTERIOR AND EXTERIOR SURFACES OF ALL COOLERS, SIDES OF ALL COOKING EQUIPMENT (FRYERS) WITH EXCESSIVE GREASE ACCUMULATION, ICE MACHINE, INTERIOR SURFACES OF HOT HOLDING UNIT.

    • Not serious Minor

      FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

      INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS ALONG THE WALLS AND IN ALL CORNERS THROUGHOUT PREP AREA AND STORAGE AREA UNDER AND AROUND OIL TANK IN REAR INCLUDING FLOORS INSIDE WALK-IN COOLER AND INSIDE WALK-IN FREEZER.

    • Not serious Minor

      WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

      INSTRUCTED TO DETAIL CLEAN AND MAINTAIN WALLS WITH GREASE SPILLAGE BEHIND COOKING EQUIPMENT AND WALLS THROUGHOUT PREP/COOKING AREA.

    • Not serious Minor

      REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

      INSTRUCTED TO PROVIDE THERMOMETER VISIBLE AND ACCURATE INSIDE ALL COOLERS.

    • Not serious Minor

      PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

      CLEANING EQUIPMENT (MOPS AND BROOMS) MUST BE STORED OFF THE FLOOR TO PREVENT PEST HARBORAGE.

17. Apr 28, 2017 Canvass Re-Inspection · Pass — Risk 1 (High)

    Result: Pass.

18. Apr 21, 2017 Canvass · Fail — Risk 1 (High)
    • Serious Critical

      POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE

      FOUND POTENTIALLY HAZARDOUS FOODS AT IMPROPER TEMPERATURE REQUIREMENTS DURING STORAGE AND SERVICE. NOTED INTERNAL TEMPERATURE OF THE FOLLOWING: COOKED RICE AT 135.5F STORED IN RICE COOKER (RICE COOKER WAS OFF), RAW EGGS AT 47.3F, COOKED EGGS AT 44.2F, COOKED SPAGHETTI NOODLES AT 50.4F STORED IN PREP COOLER (AIR TEMPERATURE OF 35.4F), FRIED CHICKEN AT 135.9F/135.2F STORED AT HOT HOLDING UNIT. MANAGER DISCARDED THE SAID FOOD PRODUCTS. TOTAL VALUE $250.00 TOTAL WEIGHT 50 LBS. CRITICAL VIOLATION 7-38-005(A)

    • Not serious Serious (Chicago's middle tier)

      FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION

      FOUND INTERIOR SURFACES OF ICE MACHINE WITH VISIBLE MOLD LIKE SUBSTANCES (PINK AND BLACK SLIMY SUBSTANCE) SEVERE BUILD-UP LIKELY TO CONTAMINATE THE ICE WHICH TO BE USED FOR HUMAN CONSUMPTION. INSTRUCTED TO EMPTY ICE MACHINE. MUST CLEAN (WASH, RINSE AND SANITIZE) AND MAINTAIN. SERIOUS VIOLATION 7-38-005(A)

    • Not serious Serious (Chicago's middle tier)

      CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

      FOUND NO CERTIFIED FOOD MANAGER ON DUTY WHEN POTENTIALLY HAZARDOUS FOODS (EG CHICKEN, SPAGHETTI, COOKED RICE, SAUSAGE ETC) ARE BEING PREPARED AND SERVED. INSTRUCTED PERSON IN CHARGE, A CERTIFIED FOOD MANAGER WITH CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE MUST BE PRESENT WHEN HANDLING POTENTIALLY HAZARDOUS FOODS. SERIOUS VIOLATION 7-38-012

    • Not serious Serious (Chicago's middle tier)

      PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090

      PREVIOUS MINOR VIOLATION NOT CORRECTED FROM INSPECTION REPORT# 1976808 ISSUED ON 12-09-16. SERIOUS VIOLATION 7-42-090 #38 - Observed two top loading dessert/beverage dispensing machines at the front prep area without a readily accessible water source for cleaning. Instructed facility to install and maintain a faucet or sprayer hose above or near each machine so as proper cleaning methods can be applied and followed.

    • Not serious Minor

      FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

      INSTRUCTED TO REPAIR LOOSE PREP COOLER DOOR (RIGHT SIDE) IN REAR PREP AREA.

    • Not serious Minor

      REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

      INSTRUCTED TO PROVIDE THERMOMETER VISIBLE INSIDE ALL COOLERS.

    • Not serious Minor

      PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

      INSTRUCTED TO CLEAN AND REORGANIZE REAR DRY STORAGE ROOM (SEAFOOD CITY SIDE). USABLE ITEMS MUST BE STORED 6" OFF THE FLOOR FOR EASY ACCESS ON CLEANING. MUST REMOVE UNNECESSARY ARTICLES TO PREVENT PEST HARBORAGE.

19. Dec 9, 2016 License · Pass — Risk 1 (High)
    • Not serious Minor

      VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

      Observed two top loading dessert/beverage dispensing machines at the front prep area without a readily accessible water source for cleaning. Instructed facility to install and maintain a faucet or sprayer hose above or near each machine so as proper cleaning methods can be applied and followed.