RecordWell Data

Portillo's

3343 W ADDISON ST, Chicago, IL 60618 · Cook County

36cited violations
2serious tier
10inspections
26tier not stated

Establishment

Type
Restaurant (retail food serving meals) (Restaurant)
Inspected by
Chicago Department of Public Health
License / ID
2647852
Status
Risk 1 (High)
Official record
Chicago Department of Public Health inspection reports

Other public records for this business

Year by year

YearInspectionsViolationsSerious
2025120
2024231
2023140
20223140
2021110
20202121

Inspections

  1. Feb 24, 2025 Canvass · Pass — Risk 1 (High)
    • Severity not stated

      FOOD PROPERLY LABELED; ORIGINAL CONTAINER

      NOTED NO LABELS FOR BULK STORAGE MILKSHAKE TOPPING CONTAINERS. INSTRUCTED PERSON IN CHARGE ALL BULK AND WORKING FOOD INGREDIENT CONTAINERS MUST BE LABELED WITH CONTENTS NAME.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      OBSERVED DRAINPIPE LEAKING UNDER HAND WASHING SINK IN PREP AREA NEXT TO SHAKE MACHINES. INSTRUCTED TO REPAIR LEAKING DRAINPIPE.

  2. Mar 22, 2024 Canvass Re-Inspection · Pass — Risk 1 (High)

    Result: Pass.

  3. Mar 19, 2024 Canvass · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

      OBSERVED NO ONE ON SITE WITH AN ORIGINAL CITY OF CHICAGO CERTIFED FOOD MANAGER CERTIFICATE WHILE TIME/ TEMPERAURE CONTROLLED FOODS INCLUDING BEEF AND CHICKEN ARE SERVED. OBSERVED NO ORIGINAL CERTIFICATE POSTED. PRIORITY FOUNDATION VIOLATION 7-38-012

    • Serious Priority

      PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

      OBSERVD COOLER AT 55F ON COOKING LINE. COOLER DID NOT CONTAIN TIME/ TEMPERATURE CONTROLLED FOODS AT TIME OF INSPECTION. COOLER WAS TAGGED. PRIORITY VIOLATION 7-38-005 NO CITATION ISSUED.

    • Severity not stated

      ALLERGEN TRAINING AS REQUIRED

      OBSERVED CITY OF CHICAGO CERTIFED FOOD MANAGER MUST SHOW PROOF OF ALLERGEN TRAINING.

  4. Mar 13, 2023 Complaint · Pass — Risk 1 (High)
    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      INSTRUCTED TO REPAIR LOOSE FAUCET AT ONE COMPARTMENT SINK IN REAR PREP AREA NEXT TO THE TEA MACHINE.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      INSTRUCTED TO REPAIR STRIPPED FAUCET HANDLE AT HANDSINK IN REAR PREP AREA (BEHIND THE BAR).

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      INSTRUCTED TO CLEAN AND MAINTAIN CONDENSER FAN COVER WITH DUST ACCUMULATION INSIDE WALK-IN COOLER.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      INSTRUCTED TO CLEAN AND MAINTAIN REAR STORAGE/ELECTRICAL ROOM. FOOD AND NON FOOD ITEMS MUST BE STORED 6" OFF THE FLOOR FOR EASY ACCESS ON CLEANING.

  5. Jun 22, 2022 Complaint Re-Inspection · Pass — Risk 1 (High)

    Result: Pass.

  6. Jun 15, 2022 Complaint · Fail — Risk 1 (High)
    • Severity not stated

      ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

      INSTRUCTED TO PROVIDE HANDWASHING SIGNAGE AT ALL HANDSINKS (MENS WASHROOM).

    • Not serious Priority Foundation

      INSECTS, RODENTS, & ANIMALS NOT PRESENT

      OBSERVED APPROXIMATELY 15 LIVE SMALL FLIES ON THE WALLS AND CEILING IN THE REAR DESSERT PREP AREA AND REAR DRY STORAGE AREAS AND UTILITY MOP SINK AREA. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A), CITATION ISSUED.

    • Severity not stated

      INSECTS, RODENTS, & ANIMALS NOT PRESENT

      OBSERVED OPENING GAP AT BOTTOM LEFT CORNER OF REAR EXIT DOOR.MUST PEST PROOF DOOR TO PREVENT PEST ENTRY.

    • Severity not stated

      FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

      OBSERVED A WATER LEAK AT THE CONDENSOR UNIT INSIDE THE 2-DOOR BROILER COOLER IN PREP AREA.INSTRUCTED TO REPAIR AND MAINTAIN.

    • Severity not stated

      GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

      INSTRUCTED TO DETAIL CLEAN OUTDOOR TRASH ENCLOSURE TO REMOVE LITTER AND DEBRIS.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      INSTRUCTED TO DETAIL CLEAN FLOOR DRAINS IN THE DISHWASHING 3-COMPARTMENT SINK AREA AND DETAIL CLEAN WALLS TO REMOVE FOOD SPLASHED DEBRIS AT REAR DESSERT PREP AREA.

  7. Feb 25, 2022 Complaint · Pass — Risk 1 (High)
    • Severity not stated

      FOOD-CONTACT SURFACES: CLEANED & SANITIZED

      INSTRUCTED TO CLEAN AND MAINTAIN INTERIOR SURFACES OF ICE MACHINE WITH MINIMAL CALCIUM BUILD-UP.

    • Severity not stated

      THERMOMETERS PROVIDED & ACCURATE

      INSTRUCTED TO PROVIDE THERMOMETER VISIBLE INSIDE WALK-IN COOLER.

    • Severity not stated

      FOOD PROPERLY LABELED; ORIGINAL CONTAINER

      INSTRUCTED TO LABEL FOOD STORAGE CONTAINERS (SUGAR SALT ETC) IDENTIFIED WITH COMMON NAME.

    • Severity not stated

      NON-FOOD/FOOD CONTACT SURFACES CLEAN

      INSTRUCTED TO CLEAN AND MAINTAIN INTERIOR SURFACES OF DRAWER COOLER (ONION) WITH MOLDLIKE BUILD-UP IN PREP/COOKING LINE.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      INSTRUCTED TO REPAIR STRIPPED (COLD) FAUCET HANDLE AT PREP SINK IN PREP/COOKING LINE.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS INSIDE WALK-IN FREEZER. MUST NOT USE MILK CRATES AS STORAGE SHELF. MUST USE RAISED STORAGE SHELVES 6" OFF THE FLOOR FOR EASY ACCESS ON CLEANING.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      INSTRUCTED TO DETAIL CLEAN AND MAINTAIN INTERIOR SURFACES OF FLOOR DRAIN UNDERNEATH 3 COMPARTMENT SINK.

    • Severity not stated

      PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

      INSTRUCTED TO REORGANIZE REAR STORAGE (PAPER GOODS) ROOM. MUST BE KEPT ELEVATED.

  8. Oct 27, 2021 Canvass · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

      OBSERVED NO SUMMARY POSTED FROM PREVIOUS INSPECTION. LEFT NEW SUMMARY AND INSTRUCTED TO POST FOR PUBLIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B). NO CITATION ISSUED.

  9. Oct 8, 2020 License Re-Inspection · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

      NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY/TRAINING SYSTEM AND MAINTAIN WITH VERIFIABLE DOCUMENTS ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-010. NO CITATION ISSUED.

    • Not serious Priority Foundation

      PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

      NO PROCEDURE/PLAN AND KIT FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED FACILITY TO DEVELOP AND MAINTAIN A PROCEDURE/PLAN AND TO MAINTAIN ANY APPROPRIATE SUPPLIES ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED

    • Severity not stated

      INSECTS, RODENTS, & ANIMALS NOT PRESENT

      OUTER OPENINGS NOT PROTECTED. GAP OF 1/4 TO 1/2" AT BOTTOM REAR EXIT DOOR. REPAIR TO PREVENT PEST ENTRY.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      NO BACKFLOW PREVENTION DEVICE PROVIDED AT WATER SPRAYER, AT 4 COMPARTMENT SINK. INSTRUCTED TO PROVIDE.

    • Severity not stated

      ALLERGEN TRAINING AS REQUIRED

      NO ALLERGEN TRAINING CERTIFICATES PROVIDED ON SITE. INSTRUCTED TO PROVIDE FOR ALL CERTIFIED FOOD SERVICE MANAGERS

  10. Oct 2, 2020 License · Fail — Risk 1 (High)
    • Not serious Priority Foundation

      MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

      NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY/TRAINING SYSTEM AND MAINTAIN WITH VERIFIABLE DOCUMENTS ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-010. NO CITATION ISSUED.

    • Not serious Priority Foundation

      PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

      NO PROCEDURE/PLAN AND KIT FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED FACILITY TO DEVELOP AND MAINTAIN A PROCEDURE/PLAN AND TO MAINTAIN ANY APPROPRIATE SUPPLIES ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED

    • Serious Priority

      FOOD-CONTACT SURFACES: CLEANED & SANITIZED

      NO SANITIZER SOLUTION PROVIDED ON SITE,INSTRUCTED TO PROVIDE FOR THE 4COMPARTMENT SINK. PRIORITY VIOLATION:7-38-005,NO CITATION ISSUED

    • Not serious Priority Foundation

      INSECTS, RODENTS, & ANIMALS NOT PRESENT

      NO PEST CONTROL LOG BOOK PROVIDED ON SITE.INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION: 7-38-020(A),NO CITATION ISSUED

    • Severity not stated

      INSECTS, RODENTS, & ANIMALS NOT PRESENT

      OUTER OPENINGS NOT PROTECTED. GAP OF 1/4 TO 1/2" AT BOTTOM REAR EXIT DOOR. REPAIR TO PREVENT PEST ENTRY.

    • Severity not stated

      PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

      NO BACK FLOW PREVENTION DEVICE PROVIDED AT WATER SPRAYER,AT 4 COMPARTMENT SINK.INSTRUCTED TO PROVIDE.

    • Severity not stated

      ALLERGEN TRAINING AS REQUIRED

      NO ALLERGEN TRAINING CERTIFICATES PROVIDED ON SITE. INSTRUCTED TO PROVIDE FOR ALL CERTIFIED FOOD SERVICE MANAGERS

Source: Chicago Department of Public Health. History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.