Potbelly Sandwich Shop

Year by year

Inspections

1. Jul 21, 2026 Canvass Re-Inspection · Pass — Risk 1 (High)
   • Severity not stated

     PERSONAL CLEANLINESS

     2-402.11 OBSERVED FOOD HANDLER WITHOUT EFFECTIVE HAIR RESTRAINT. INSTRUCTED TO PROVIDE TO PREVENT POSSIBLE CONTAMINATION

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     4-601.11(B) OBSERVED EXTERIOR SURFACES OF HOT HOLD EQUIPMENT, INTERIOR COOLING EQIUPMENT, DRINK MIXER STORED IN DINING ROOM, COFFEE MACHINE, AND POP DISPENSER WITH ACCUMULATED FOOD DEBRIS AND SPLATTER. INSTRUCTED TO REMOVE, CLEAN SANITIZE AND MAINTAIN IN ORDER TO PREVENT FOOD SOURCE FOR PEST.

   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     5-205.15 OBSERVED FAUCET NECK OF 3 COMPARTMENT SINK IN DISREPAIR COVERED WITH BLUE ADHESIVE AND LEAKING. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD CONDITION.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     6-501.13 OBSERVED FLOORS THROUGHOUT FRONT AND REAR PREP AREA UNDER SHELVING RACKS, PREP TABLES AND HEAVY EQUIPMENT IN NEED OF CLEANING. INSTRUCTED TO REMOVE FOOD DEBRIS AND STANDING WATER AND MAINTAIN.

2. Jul 14, 2026 Canvass · Fail — Risk 1 (High)
   • Serious Priority

     PROPER COLD HOLDING TEMPERATURES

     OBSERVED APPROXIMATELY 12LBS SLICED PORTIONED DELI MEAT STORED IN 2 DOOR PREP COOLER AT IMPROPER COLD HOLDING TEMPERATURE DURING TIME OF INSPECTION. NOTED TEMPERATURE BETWEEN 50- @57.0F. INSTRUCTED TO HOLD ALL COLD TCS FOODS @ 41F AND BELOW AT ALL TIMES AS REQUIRED. PIC VOLUNTARILY DISCARDED DELI MEAT. PRIORITY VIOLATION. #7-38-005. CITATION ISSUED.

   • Not serious Priority Foundation

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     OBSERVED APPROXIMATELY 35 OR MORE SMALL BLACK LIVE FLIES FLYING THROUGHOUT FRONT AND REAR PREP, REAR STORAGE AND DINING ROOM ON WALLS, EXTERIOR SURFACES COOLING EQUIPMENT, ON CARDBOARD BOXES, AND NEAR FLOOR DRAIN INSIDE CABINET WHERE BEVERAGE DISPENSER IS LOCATED. INSTRUCTED TO CONTACT PEST CONTROL FOR SERVICE, CLEAN AND SANITIZE ALL AFFECTED AREAS. MUST ELIMINATE FLY ACTIVITY AND MAINTAIN. PRIORITY FOUNDATION VIOLATION. #7-38-020 (A). CITATION ISSUED.

   • Severity not stated

     PERSONAL CLEANLINESS

     OBSERVED FOOD HANDLER WITHOUT EFFECTIVE HAIR RESTRAINT. INSTRUCTED TO PROVIDE TO PREVENT POSSIBLE CONTAMINATION

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     OBSERVED EXTERIOR SURFACES OF HOT HOLD EQUIPMENT, INTERIOR COOLING EQIUPMENT, DRINK MIXER STORED IN DINING ROOM, COFFEE MACHINE, AND POP DISPENSER WITH ACCUMULATED FOOD DEBRIS AND SPLATTER. INSTRUCTED TO REMOVE, CLEAN SANITIZE AND MAINTAIN IN ORDER TO PREVENT FOOD SOURCE FOR PEST.

   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     OBSERVED FAUCET NECK OF 3 COMPARTMENT SINK IN DISREPAIR COVERED WITH BLUE ADHESIVE AND LEAKING. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD CONDITION.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED FLOORS THROUGHOUT FRONT AND REAR PREP AREA UNDER SHELVING RACKS, PREP TABLES AND HEAVY EQUIPMENT IN NEED OF CLEANING. INSTRUCTED TO REMOVE FOOD DEBRIS AND STANDING WATER AND MAINTAIN.

3. Jul 28, 2025 Complaint · Pass w/ Conditions — Risk 1 (High)
   • Not serious Priority Foundation

     CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

     No certified food service manager on site while handling and serving TCS foods ( deli meat, meat balls, etc.), instructed to obtain. Priority foundation violation 7-38-012.

   • Serious Priority

     PROPER HOT HOLDING TEMPERATURES

     Found 5 lbs of cooked beef meatballs held in a steam table at 54.3°F; the steam table was not turned on. Instructed to hold Hot TCS foods at 135°F or higher. Priority violation 7-38-005. Item discarded valued at $20.

   • Severity not stated

     PERSONAL CLEANLINESS

     Food handler not wearing hair restraints, Instructed to wear.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     Standing water pooling on floor under front prep kitchen hand wash sink, Instructed to minimize standing water to prevent insects breading site.

4. Feb 13, 2025 Canvass · Pass — Risk 1 (High)

   Result: Pass.

5. Mar 14, 2024 Complaint Re-Inspection · Pass — Risk 1 (High)
   • Severity not stated

     ALLERGEN TRAINING AS REQUIRED

     2-102.13 OBSERVED 2 CERTIFIED FOOD MANAGERS ON DUTY WITHOUT A VALID ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST HAVE A VALID ALLERGEN TRAINING CERTIFICATE.

6. Mar 7, 2024 Complaint · Fail — Risk 1 (High)
   • Not serious Priority Foundation

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     OBSERVED APPROX. 15 LIVE SMALL FLYING INSECTS ON THE WALLS AND BOXES OF STOCK IN THE FOOD PREP AREAS, DINING ROOM AND SANDWICH PICKUP AREA. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     CLEAN THE INTERIOR OF THE SANDWICH PREP COOLER NEXT TO THE CONVEYOR OVEN AND THE PREP COOLER ACROSS FROM THE OVEN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     CLEAN THE WALLS WITH FOOD DEBRIS ON THEM AROUND THE 3-COMPARTMENT SINK.

   • Severity not stated

     ALLERGEN TRAINING AS REQUIRED

     OBSERVED 2 CERTIFIED FOOD MANAGERS ON DUTY WITHOUT A VALID ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST HAVE A VALID ALLERGEN TRAINING CERTIFICATE.

7. Oct 2, 2023 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

     OBSERVED NO COVERED TRASH RECEPTACLE INSIDE UNISEX TOILET ROOM LOCATED CLOSER TO REAR EXIT DOOR. INSTRUCTED TO PROVIDE.

8. Mar 2, 2022 Canvass Re-Inspection · Pass — Risk 1 (High)

   Result: Pass.

9. Feb 23, 2022 Canvass · Fail — Risk 1 (High)
   • Not serious Priority Foundation

     PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

     NO CITY OF CHICAGO CERTIFIED MANAGER ON SITE WHILE TCS FOODS (SOUP, SANDWICHES) ARE PREPARED AND SERVED. PRIORITY FOUNDATION.

   • Not serious Priority Foundation

     CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

     NO CITY OF CHICAGO CERTIFIED MANAGER ON SITE WHILE TCS FOODS (SOUP, SANDWICHES) ARE PREPARED AND SERVED. PRIORITY FOUNDATION. 7-38-012. CITATION ISSUED.

   • Not serious Priority Foundation

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     NO HAND DRYING PROVISION AT FRONT PREP HANDWASHING SINK OR UNISEX WASHROOM #1. ALL HANDWASHING SINKS MUST BE SUPPLIED WITH HOT WATER, SOAP AND HAND DRYING DEVICE AT ALL TIMES. PRIORITY FOUNDATION. 7-38-030(C). CITATION ISSUED.

   • Not serious Priority Foundation

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     NO UPDATED PEST CONTROL LOG BOOK ON SITE DURIN TIME OF INSPECTION. OBSERVED MOST RECENT PEST CONTROL REPORT DATED 02/08/2021. MUST PROVIDE LOGBOOK WITH MOST RECENT SERVICE AND STATE LICENSE. PRIORITY FOUNDATION. 7-38-020(C). CITATION ISSUED.

   • Severity not stated

     ALLERGEN TRAINING AS REQUIRED

     NO CERTIFIED FOD MANAGER ON SITE. NO ALLERGEN TRAINING. ALL CERTIFIED ANAGERS MUST OBTAIN ALLERGEN TRAINING.

10. Aug 11, 2021 Canvass · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

      OBSERVED NO VOMIT AND DIARRHEA PROCEDURE OR CLEANING MATERIALS TO CLEAN UP SAID INCIDENT ON SITE. FACILITY MUST PROVIDE PROCEDURES AND CLEANING MATERIALS (GLOVES, MASK, DISPOSABLE MOP, DISINFECTANT RATED FOR NOROVIRUS) FOR EMPLOYEES TO FOLLOW AND USE WHEN RESPONDING TO VOMITING OR DIARRHEAL EVENTS. INSTRUCTED MANAGER TO PROVIDE. PRIORITY FOUNDATION VIOLATION. 7-38-005.

    • Not serious Priority Foundation

      PROPER DATE MARKING AND DISPOSITION

      OBSERVED READY-TO-EAT TIME/ TEMEPERATURE CONTROL FOR SAFETY FOODS (TCS): TUNA, VARIETY OF SLICED MEATS HELD FOR OVER 24 HOURS WITHOUT DISCARD DATE. INSTRUCTED FACILITY TO PROVIDE DISCARD DATE FOR ANY READY-TO-EAT TCS FOODS HELD FOR OVER 24 HOURS. PRIORITY FOUNDATION. 7-38-005. CITATION ISSUED.

11. Jan 14, 2020 License · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

      NO EMPLOYEE HEALTH POLICY ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-010

    • Severity not stated

      ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

      NO FOOD HANDLER TRAINING CERTIFICATION ON SITE FOR FOOD HANDLERS. INSTRUCTED TO PROVIDE AND MAINTAIN