Potbelly Sandwich Shop

Year by year

Inspections

1. May 15, 2026 Canvass · Pass w/ Conditions — Risk 1 (High)
   • Not serious Priority Foundation

     PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

     THE PERSON IN CHARGE DOES NOT HAVE CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.

   • Not serious Priority Foundation

     CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

     OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER ON SITE WHILE TCS FOODS ARE BEING PREPARED AND SERVED SUCH AS MEATBALL, SOUPS, SANDWICHES, SWEET PORK BBQ ETC. PER MENU ON SITE. INSTRUCTED ABOVE TO OPERATE WITH A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER AT ALL TIMES FOOD IS BEING PREPARED AND SERVED. PRIORITY FOUNDATION VIOLATION7-38-012 CITATION ISSUED.

   • Not serious Priority Foundation

     PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

     THE PERSON IN CHARGE UNABLE TO PROVIDE PROCEDURE FOR RESPONDING TO VOMIT AND DIARRHEAL EVENTS. INSTRUCTED FACILITY TO DEVELOP AND MAINTAIN PROCEDURE/PLAN AND TO MAINTAIN ANY APPROPRIATE SUPPLIES ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED

   • Severity not stated

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     OUTER OPENINGS NOT PROTECTED. OBSERVED DOUBLE FRONT ENTRANCE DOOR WITH 1/2 INCH OPENING BETWEEN BOTTOM DOOR. MUST MAKE DOOR RODENT PROOF TO PREVENT PEST ENTRY.

   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     OBSERVED EXPOSED HANDWASHING SINK DRAINING SLOW IN REAR DISHWASHING AREA. MUST REPAIR AND MAINTAIN AT ALL TIMES.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED AN EXCESSIVE AMOUNT OF DUST BUILD UP ON CEILING VENTILATION VENTS IN FRONT PREP AREA AND REAR DISHWASHING AREA. MUST CLEAN AND MAINTAIN AT ALL TIMES.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED DIRT AND FOOD DEBRIS ON FLOOR DRAINS THROUGHOUT PREMISES. MUST CLEAN AND MAINTAN AT ALL TIMES.

   • Severity not stated

     ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

     OBSERVED EMPLOYEES ON SITE WITH NO FOOD HANDLER TRAINING CERTIFICATES. INSTRUCTED MANAGEMENT THAT ALL EMPLOYEES ARE REQUIRED TO HAVE THE FOOD HANDLER CERTIFICATES AT ALL TIMES AND NEW EMPLOYEES HAVE A 30 DAYS GRACE PERIOD TO OBTAIN THEIR CERTIFICATION.

2. Dec 15, 2025 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     OBSERVED FLOOR-MOUNTED DRAIN BENEATH 3-COMPARTMENT SINK IN THE WAREWASHING AREA TO BE HEAVILY-SOILED AND NO LONGER EASILY-CLEANABLE. INSTRUCTED TO DETAIL CLEAN OR REPLACE FLOOR-MOUNTED DRAIN BENEATH 3-COMPARTMENT SINK AND MAINTAIN ALL PLUMBING FIXTURES EASILY-CLEANABLE.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED FLOOR, WALLS, AND BEVERAGE TUBING BENEATH BEVERAGE MACHINE IN THE FRONT SERVICE AREA HEAVILY-SOILED WITH DRIED FOOD DEBRIS AND DUST DEBRIS. INSTRUCTED TO CLEAN FLOORS, WALLS, AND OTHER PHYSICAL FACILITIES BENEATH EQUIPMENT AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF DUST, DRIED FOOD DEBRIS, AND OTHER SOILS AND MAINTAIN.

3. Feb 4, 2025 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     NOTED DIRTY AND DUSTY CEILING FANS ABOVE DISH WASHING AREA. INSTRUCTED TO CLEAN AND MAINTAIN.

   • Severity not stated

     ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

     NOTED EMPLOYEES ON SITE WITH NO FOOD HANDLER CERTIFICATES. INSTRUCTED MANAGEMENT THAT ALL EMPLOYEES ARE REQUIRED TO HAVE THE FOOD HANDLER CERTIFICATES AT ALL TIMES AND NEW EMPLOYEES HAVE A 30 DAYS GRACE PERIOD TO OBTAIN THEIR CERTIFICATION.

   • Severity not stated

     ALLERGEN TRAINING AS REQUIRED

     NOTED CERTIFIED FOOD MANAGERS ON DUTY WITH NO ALLERGEN TRAINING CERTIFICATION. INSTRUCTED MANAGEMENT THAT ALL FOOD SERVICE MANAGERS ARE REQUIRED TO HAVE THE ALLERGEN TRAINING CERTIFICATION.

4. Jan 22, 2024 Canvass · Pass — Risk 1 (High)

   Result: Pass.

5. May 12, 2023 Complaint · Pass — Risk 1 (High)
   • Severity not stated

     THERMOMETERS PROVIDED & ACCURATE

     OBSERVED NO VISIBLE THERMOMETER INSIDE WALK IN COOLER. INSTRUCTED MANAGER TO PROVIDE A VISIBLE THERMOMETER IN THE INTERIOR OF THE WALK IN COOLER.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     OBSERVED HEAVILY STAINED COUNTERTOP AND INTERIOR CABINETS UNDERNEATH SODA FOUNTAIN MACHINE IN FRONT SERVING AREA. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED HOLES AROUND PIPES AT BASE OF MOP SINK. INSTRUCTED TO SMOOTHLY SEAL AND MAINTAIN. OBSERVED SMALL HOLES NEXT TO SOAP DISPENSER OF HANDSINK NEXT TO ONE COMPARTMENT PREP SINK IN KITCHEN. INSTRUCTED TO SMOOTHLY SEAL AND MAINTAIN.

   • Severity not stated

     ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

     OBSERVED HEAVY GREASE AND DUST BUILDUP IN THE INTERIOR SURFACES OF THE HOOD ABOVE OVEN IN FRONT PREP AREA. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN IN GOOD CONDITION.

6. Jul 14, 2022 Complaint · Pass — Risk 1 (High)
   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     OBSERVED STAINED CUTTING BOARDS ON TOP OF THE PREP LINE COOLERS AT FRONT MAIN PREP AREA.INSTRUCTED TO RESURFACE OR REPLACE THE CUTTING BOARDS AND MAINTAIN.

   • Severity not stated

     ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

     INSTRUCTED TO DETAIL CLEAN AND MAINTAIN EXHAUST HOOD ABOVE THE OVEN AT MAIN FRONT PREP AREA TO REMOVE ACCUMULATIONS OF DUSTS.

7. Apr 15, 2022 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED FLOORS UNDER DRINK DISPENSING AREA UNCLEAN. CLEAN AND MAINTAIN FLOORS AND FLOOR DRAINS UNDER DRINK DISPENSING AREA.

8. Feb 9, 2021 Canvass · Pass — Risk 1 (High)
   • Severity not stated

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     OBSERVED NO HANDWASHING SIGNAGE AT THE FRONT HAND SINK IN THE FOOD PREP AREA. INSTRUCTED TO PROVIDE.

9. Dec 3, 2019 Complaint · Pass — Risk 1 (High)
   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     3-COMPARTMENT SINK PIPE FLOOR DRAIN IS DRAINING SLOWLY. INSTRUCTED MANAGER SAID FLOOR DRAIN MUST DRAIN QUICKLY.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED DIRT/LIQUID INSIDE CABINET FLOOR UNDER SODA MACHINE. MUST CLEAN AND MAINTAIN SAID LOCATION.

10. May 14, 2019 Canvass · Pass w/ Conditions — Risk 1 (High)
    • Not serious Priority Foundation

      PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

      NO VOMIT AND DIARRHEA CLEANING PROCEDURE ON PREMISES. INSTRUCTED MANAGER MUST PROVIDE A VOMIT AND DIARRHEA CLEANING PROCEDURE WITH ALL NECESSARY ITEMS AS OUTLINED IN POLICY ON PREMISES. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.

11. Oct 26, 2017 Complaint · Pass — Risk 1 (High)
    • Not serious Minor

      FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

      OBSERVED DIRT/FOOD BUILD UP ON SHLEF UNDER DIPPER WELL. MUST CLEAN SHELF AND MAINTAIN.

    • Not serious Minor

      FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

      FLOOR LITTERED UNDER SHELF RACKS AT REAR STORAGE ROOM AND DIRT/DUST BUILD UP ON FLOOR IN CABINET UNDER SODA MACHINE. INSTRUCTED MANAGER CLEAN FLOOR AND MAINTAIN.

    • Not serious Minor

      WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

      OBSERVED FOOD STAINS ON WALL BEHIND 3-COMPARTMENT SINK. INSTRUCTED MANAGER TO CLEAN WALL.

    • Not serious Minor

      VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

      PREP AREA HANDWASH BOWL FAUCET LEAKING. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN SINK.

12. Jul 3, 2017 Canvass · Pass — Risk 1 (High)
    • Not serious Minor

      FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

      PREP AREA LOW STATION REACH IN COOLER AND REACH IN COOLER #3 DOOR RUBBER GASKETS RIPPED. MUST REPLACE/REPAIR DAMAGED DOOR RUBBER GASKETS.

    • Not serious Minor

      FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

      OBSERVED DUST/DIRT BUILD UP ON FLOOR IN PREP AREA AND DISHWASH AREA. MUST CLEAN FLOOR UNDER AND AROUND ALL EQUIPMENT AND ALONG CORNERS/WALLS AT PREP AND DISHWASH AREA.

    • Not serious Minor

      REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

      MUST RECALBRATE METEL STEM THERMOMETERS.

13. Nov 18, 2016 Canvass · Pass — Risk 1 (High)
    • Not serious Minor

      FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

      MUST CLEAN AND SANITIZE THE PREP TABLE WHERE THE SOUP IS REHEATED. FOUND COUNTER PREP TABLE DIRTY WITH SOUP SPILLS.

    • Not serious Minor

      FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

      MUST DETAIL CLEAN AND SANITIZE FLOOR AT THE FRONT SANDWICH PREP AREA TO REMOVE FOOD DEBRI AND SPILLS AT THE FLOOR AND UNDER REFRIGERATION UNITS.ALSO MUST DETAIL CLEAN ALL FLOOR DRAINS IN THE FRONT AND REAR PREP AREAS TO PREVENT PEST BREEDING.

    • Not serious Minor

      PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

      MUST MAINTAIN PLASTIC GARBAGE CONTAINERS IN THE PREP AREAS BETTER MAINTAINED. FOUND VARIOUS PLASTIC GARBAGE CONTAINERS FULL DURING INSPECTION. MUST BE BETTER MAINTAINED SO AS TO BE ABLE TO THROW AWAY GARBAGE AT ABOVE MENTIONED AREAS.

14. Feb 5, 2016 Canvass · Pass — Risk 1 (High)
    • Not serious Minor

      FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

      MUST DETAIL CLEAN AND SANITIZE EXTERIOR DOORS OF ALL REFRIGERATORS TO REMOVE GREASE AND FOODS STAINS AS WELL AS INSIDE BOTTOM SHELF OF UNITS TO REMOVE SAME. MUST REMOVE EXCESSIVE ICE/FROST BUILD-UP AT THE REACH-IN ICE CREAM BOX FREEZER ACROSS FROM THE CASH REGISTER STATION.

    • Not serious Minor

      PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

      MUST DECLUTTER THE FOOD PREP LINE AREA SO AS NOT HAVE DELIVERY CASES AND OTHER BOXES OFF THE FLOOR IN THE FRONT SERVICE LINE AREA. ALSO REMOVE OFF PREMISES EXCESS EMPTY CARD BOARD BOXES.

    • Not serious Minor

      APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN

      OBSERVED 2 MALE FOOD PREP STAFF MEMBERS NOT WEARING FACIAL HAIR GUARDS. BOTH STAFF WERE PREPARING FOOD AND MILK SHAKES WITHOUT WEARING FACIAL HAIR RESTRAINTS. MUST PROVIDE.

    • Not serious Minor

      FOOD HANDLER REQUIREMENTS MET

      DURING INSPECTION FOUND 3 NEW STAFF MEMBERS WITHOUT THEIR IDPH FOOD HANDLER'S CERTIFICATE. MUST PROVIDE FOR THE NEXT ROUTINE INSPECTION.

15. Oct 29, 2015 Canvass · Pass — Risk 1 (High)
    • Not serious Minor

      FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

      INSTRUCTED TO DETAIL CLEAN AND MAINTAIN INTERIOR CABINET UNDERNEATH UTENSIL AND BEVERAGE DISPENSER MACHINE IN DINING AREA.

    • Not serious Minor

      FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

      INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS ALONG THE WALLS AND IN ALL CORNERS IN FRONT AND REAR PREP/STORAGE AREA.

    • Not serious Minor

      PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

      INSTRUCTED TO PROPERLY USE STORAGE RACKS/SHELVES 6" OFF THE FLOOR FOR EASY ACCESS ON CLEANING (NO SODA OR MILK CRATES).

16. Sep 8, 2014 License · Pass — Risk 1 (High)

    Result: Pass.