Cold Stone Creamery

Year by year

Inspections

1. Oct 2, 2025 Canvass Re-Inspection · Pass w/ Conditions — Risk 2 (Medium)
   • Severity not stated

     TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

     6-202.14 OBSERVED NO SELF-CLOSING DOOR DEVICE ON THE WASHROOM DOOR. MANAGEMENT INSTRUCTED TO INSTALL.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     6-501.11 REPLACE THE MISSING CEILING TILES ABOVE THE REAR PREP AREA.

   • Not serious Priority Foundation

     PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED

     8-404.13(B)(3) PREVIOUS PRIORITY FOUNDATION VIOLATION FROM REPORT #2624456 ON 9/25/25 NOT CORRECTED: 38 - OBSERVED APPROX. 50 LIVE SMALL FLYING INSECTS ON THE WALLS AND CEILING OF BOTH FOOD PREP AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY VIOLATION 7-42-090. CITATION ISSUED.

2. Sep 25, 2025 Canvass · Fail — Risk 2 (Medium)
   • Not serious Priority Foundation

     CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

     OBSERVED NO VALID CITY OF CHICAGO FOOD SANITATION CERTIFICATE POSTED ON THE PREMISES. MANAGEMENT INSTRUCTED THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.

   • Not serious Priority Foundation

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     OBSERVED APPROX. 50 LIVE SMALL FLYING INSECTS ON THE WALLS AND CEILING OF BOTH FOOD PREP AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.

   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     REPAIR THE LEAK FROM THE HVAC UNIT LOCATED ABOVE THE CEILING.

   • Severity not stated

     TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

     OBSERVED NO SELF-CLOSING DOOR DEVICE ON THE WASHROOM DOOR. MANAGEMENT INSTRUCTED TO INSTALL.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     REPLACE THE MISSING CEILING TILES ABOVE THE REAR PREP AREA.

   • Severity not stated

     ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

     OBSERVED THE FOOD HANDLING EMPLOYEE WITHOUT A FOOD HANDLER TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL FOOD HANDLING EMPLOYEES MUST SHOW PROOF OF FOOD HANDLER TRAINING.

   • Not serious Priority Foundation

     SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

     OBSERVED NO INSPECTION REPORT SUMMARY POSTED IN THE PUBLIC VIEW. MANAGEMENT WAS GIVEN A COPY OF TODAY'S INSPECTION REPORT SUMMARY AND WAS INSTRUCTED TO POST IT IN THE PUBLIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B). CITATION ISSUED.

3. May 6, 2021 Canvass · Pass w/ Conditions — Risk 2 (Medium)
   • Not serious Priority Foundation

     MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

     OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO MAINTAIN POLICY WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES IN ACKNOWLEDGMENT OF REPORTING AGREEMENT. PRIORITY FOUNDATION VIOLATION #7-38-010.

   • Severity not stated

     CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     NOTED ICE BUILDUP IN THE DISPLAY REACH IN FREEZER IN THE FRONT PREP AREA. INSTRUCTED TO CORRECT.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED LOOSE DEBRIS AND DUST BUILDUP ON THE FLOORS OF THE PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED SPLASH GUARD ATTACHED TO REAR PREP HANDSINK LOOSE AND IN DISREPAIR. INSTRUCTED TO REPAIR.

4. Aug 16, 2019 Canvass · Pass w/ Conditions — Risk 2 (Medium)
   • Not serious Priority Foundation

     PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

     NO WRITTEN VOMIT AND DIARRHEAL PROCEDURE POSTED ON SITE OR NECESSARY ITEMS OUTLINED IN THE POLICY AVAILABLE ON SITE FOR REVIEW. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION.7-38-005. CITATION ISSUED.

   • Severity not stated

     CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

     OBSERVED FILLED FOOD CONTAINERS WITH ICECREAM , ADDITIVES, FRUIT ETC, STORED ON THE FLOORS OF THE WALK IN FREEZER. MUST PROVIDE PROPER RAISED SHELVING 6 INCHES OFF OF FLOOR AND MAINTAIN.

   • Severity not stated

     CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

     OBSERVED NO SPLASH GUARD IN THE FRONT WAFFLE PREP AREA DIRECTLY NEXT TO EXPOSED HAND SINK .INSTRUCTED TO INSTALL A SPLASH GUARD TO PREVENT MISCELLANEOUS SOURCES OF CONTAMINATION.

   • Severity not stated

     TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

     OBSERVED EMPLOYEE USE GARBAGE CAN OUTSIDE OF RESTROOM IN REAR FACILITY. EMPLOYEE RESTROOM IN NEED OF A CLOSED LID GARBAGE CAN. MUST PROVIDE.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED MISSING CEILING TILES IN REAR PREP ABOVE PREP. INSTRUCTED TO REPLACE AND MAINTAIN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     OBSERVED BROKEN WALL BASE NEAR WAFFLE STATION AND IN DINING ROOM ALONG DISPLAY CASE.INSTRUCTED TO REPLACE

   • Severity not stated

     ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

     OBSERVED EXCESSIVE ACCUMULATED DUST AND DIRT ON VENTILATION FAN AND CEILING TILES DIRECTLY ABOVE PREP AREA. MUST CLEAN AND MAINTAIN.

   • Severity not stated

     SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

     NO COMPLIANCE SUMMARY POSTED ON SITE FOR PUBLIC REVIEW DURING THIS TIME. INSTRUCTED TO MAINTAIN.

5. Aug 28, 2018 Canvass · Pass w/ Conditions — Risk 2 (Medium)
   • Serious Priority

     CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

     2.102.12 NO CITY OF CHICAGO CERTIFIED MANAGER ON-SITE DURING THE INSPECTION, OR CERTIFICATE POSTED, WHILE TSC FOODS; MILK & DAIRY ARE BEING PREPARED OR SERVED. INSTRUCTED TO HAVE A CERTIFIED MANAGER ON-SITE AT ALL TIMES. PRIORITY VIOLATION 7-38-012, CITATION ISSUED.

   • Not serious Priority Foundation

     MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

     2.102.14(A)(A) NO EMPLOYEE HEALTH POLICY AVAILABLE ON-SITE DURING THE INSPECTION FOR REVIEW. INSTRUCTED TO PROVIDE HE FORM 1B OR SIMILAR DOCUMENTS USED TO DEMONSTRATE COMPLIANCE. PRIORITY FOUNDATION 7-38-012(A) NO CITATION ISSUED

   • Not serious Priority Foundation

     PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

     2.501.11 NO CLEAN-UP KIT AVAILABLE ON-SITE DURING THE INSPECTION FOR REVIEW. INSTRUCTED TO PROVIDE KIT & PROCEDURES FOR EMPLOYEES TO FOLLOW WHEN RESPONDING TO DIARRHEAL OR VOMITUS EVENTS THAT INVOLVE THE DISCHARGE OF FECAL OR VOMITUS MATTER ON TO SURFACES IN FOOD ESTABLISHMENTS. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED

   • Severity not stated

     FOOD-CONTACT SURFACES: CLEANED & SANITIZED

     4.602.12 MUST DETAIL CLEAN FOOD DEBRIS FROM WAFFLE IRONS IN FRONT PREP AREA. INSTRUCTED TO MAINTAIN.

   • Severity not stated

     UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

     4.903.11(B)(2) MUST INVERT MILTI-USE UTENSILS STORED UNDER THE FRONT SERVICE COUNTER TO PREVENT CONTAMINATION. INSTRUCTED TO MAINTAIN.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     4.602.13 MUST DETAIL CLEAN DRIED FOOD DEBRIS FROM LOWER SHELVES ON PREP TABLES THROUGHOUT PREP AREA. INSTRUCTED TO MAINTAIN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     6.201.11 MUST DETAIL CLEAN DRIED FOOD DEBRIS FROM FLOORS UNDER HEAVY EQUIPMENT THROUGHOUT FRONT & REAR PREP AREAS, WALK-IN COOLER AND WALK-IN FREEZER. INSTRUCTED TO MAINTAIN.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     6.201.17 MUST CLEAN DUST ACCUMULATION FROM WALLS, CEILING VENTS, AND WALL VENTS THROUGHOUT PREMISES. INSTRUCTED TO MAINTAIN.

   • Severity not stated

     ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

     6.303.11 MUST REPLACE BURNED OUT LIGHT IN REAR PREP AREA, INSTRUCTED TO MAINTAIN.

6. Jul 19, 2016 Canvass · Pass w/ Conditions — Risk 2 (Medium)
   • Not serious Serious (Chicago's middle tier)

     CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

     NO CITY OF CHICAGO CERTIFIED MANAGER ON DUTY WHILE HANDLING POTENTIALLY HAZAROUDS FOODS (MILK, SHAKES, ICE CREAM, ETC). INSTD TO HAVE ON DUTY AT ALL TIMES. CITATION ISSUED 7-38-012A SERIOUS.

   • Not serious Minor

     FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

     EXCESSIVE ICE ACCUMULATION ON FAN COVER IN WALK-IN FREEZE. INSD TO REPAIR AND MAINTAIN SAME.

   • Not serious Minor

     WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

     WALL COVING ABOVE FRONT EXPOSED HANDSINK IN POOR REPAIR, WORN, UNEVEN SURFACE. INSTD TO REPAIR SAME SO AS TO BE SMOOTH, EVEN, EASILY CLEANABLE. WALL UNDERNEATH 3-COMPARTMENT SINK NOT CLEAN, DEBRIS. INSTD TO CLEAN AND MAINTAIN SAME. MISSING CEILING TILE IN REAR IN FRONT OF WALK-IN COOLER. REPLACE SAME.

   • Not serious Minor

     REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

     MISSING THERMOMTER IN SMALL COOLER AT FRONT PREP LINE. INSTD TO REPLACE SAME.

7. Oct 21, 2015 Canvass · Pass w/ Conditions — Risk 2 (Medium)
   • Not serious Serious (Chicago's middle tier)

     CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

     OBSERVED NO CITY OF CHICAGO FOOD MANAGER ON SITE WHILE POTENTIALLY HAZARDOUS FOODS (ICE CREAM, CUT FRUITS) ARE BEING PREPARED, HANDLED AND SERVED. INSTRUCTED TO HAVE A CITY OF CHICAGO FOOD SERVICE MANAGER ON SITE AT ALL TIMES. SERIOUS VIOLATION 7-38-012.

   • Not serious Minor

     FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

     OBSERVED CUTTING BOARD IN POOR REPAIR, STAINED WITH DEEP GROOVES. INSTRUCTED TO REPLACE AND MAINTAIN. OBSERVED SHELVES IN THE FRONT FOOD PREP AREA IN NEED OF CLEANING TO REMOVE DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.

   • Not serious Minor

     FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

     OBSERVED THE FOLLOWING NEED CLEANING TO REMOVE FOOD/DIRT DEBRIS; FLOORS OF THE WALK IN FREEZER AND WALK IN COOLER LOCATED IN THE REAR FOOD PREP AREA, AND THE FLOORS BY THE SHELVES OF THE FRONT FOOD PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.

   • Not serious Minor

     WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

     OBSERVED ACCUMULATED DUST ON THE VENTS LOCATED IN THE REAR PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.

   • Not serious Minor

     LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED

     OBSERVED BURNT OUT LIGHTBULB IN THE WALK IN FREEZER AND REAR PREP AREA. INSTRUCTED TO REPLACE LIGHTBULBS AND MAINTAIN.

   • Not serious Minor

     VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

     OBSERVED A MAJOR LEAK UNDER THE EXPOSED HAND SINK LOCATED IN THE REAR FOOD PREP AREA. INSTRUCTED TO REPAIR AND MAINTAIN.

   • Not serious Minor

     FOOD HANDLER REQUIREMENTS MET

     OBSERVED FOOD HANDLERS REQUIREMENT NOT MET. INSTRUCTED TO MEET REQUIREMENT AND MAINTAIN.

8. Jun 20, 2014 License · Pass — Risk 2 (Medium)
   • Not serious Minor

     FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

     MUST REPAIR BROKEN CABINET DOOR IN FRONT PREP AREA.

   • Not serious Minor

     WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

     CLEAN OR REPLACE STAINED CEILING TILES IN THE REAR PREP AREA.

   • Not serious Minor

     VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

     MUST REPAIR/INSTALL VENTILATION IN THE EMPLOYEE WASHROOM.