Tortello

Year by year

Inspections

1. Dec 8, 2025 Suspected Food Poisoning Re-inspection · Pass — Risk 1 (High)

   Result: Pass.

2. Oct 2, 2025 Suspected Food Poisoning Re-inspection · Fail — Risk 1 (High)
   • Not serious Priority Foundation

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     5-204.11 : OBSERVED NO HAND WASHING SINK IN 2ND FL. PASTA MAKING PREP AREA MUST INSTALL A HAND SINK WITH HOT & COLD RUNNING WATER, SOAP & TOWEL,S AND MAINTAIN.(PRIORITY FOUNDATION 7-38-030(C)

   • Severity not stated

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     : 6-301.14 : MUST PROVIDE A HAND WASHING SIGN IN 1ST FL. 2ND TOILET ROOM.

   • Severity not stated

     UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

     4-903.11 (A;B;D) : MUST INVERT MULTI-USE UTENSILS ON DISH STORAGE SHELVES AND ABOVE COOKING EQUIPMENT.

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     4-501.11 : MUST REPAIR OR REPLACE WORN DOOR GASKETS ON 2- DOOR PASTA PREP COOLER ON 1ST FL. AND 2- DOOR REACH IN COOLER ON 2ND FL.

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     4-101.19 : MUST ELIMINATE CRATES USED FOR FOOD STORAGE IN WALK IN COOLER AND PROVIDE ADEQUATE SHELVING UNITS.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     4-601.11(C) : MUST CLEAN DEBRIS BUILD UP FROM INTERIOR PANEL OF ICE MACHINE.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     6-201.13 : MUST REPAIR OR REPLACE DAMAGED FLOOR TILES IN 1ST FL. PREP/DISH WASHING AREA.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     6-501.114 : MUST ELEVATE,REMOVE AND ORGANIZE ARTICLES OFF OF FLOOR IN CHEMICAL/MOPSINK STORAGE CLOSETS ON 1ST & 2ND FL.

   • Severity not stated

     ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

     6-202.11 : MUST REPAIR OR REPLACE BURNTOUT LIGHTS AT HOOD OF COOKING EQUIPMENT AND ABOVE PREP COOLER IN 1ST FL. PREP AREA.

3. Sep 25, 2025 Complaint · Fail — Risk 1 (High)
   • Not serious Priority Foundation

     PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

     PIC DOESN'T HAVE A CERTIFIED FOOD MANAGERS CERTIFICATE MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-012)

   • Not serious Priority Foundation

     CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

     OBSERVED NO VALID CERTIFIED FOOD MANAGERS CERTIFICATE POSTED TO VIEW NOR FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (PASTA,PASTA SUACES,SALADS,ETC)MUST PROVIDE CERTIFICATE AND BE ON SITE AT ALL TIMES.(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)

   • Severity not stated Corrected on site

     HANDS CLEAN & PROPERLY WASHED

     OBSERVED POOR HYGIENIC PRACTICES BY EMPLOYEES SUCH AS MALE EMPLOYEE CAME IN FROM OUTSIDE AND REMOVED DIRTY DISHES FROM TABLE,THEN WENT BEHIND FRONT COUNTER AND SERVICED CUSTOMER,HE PUT ON A PLASTIC GLOVE AND PLACED PASTA SHELLS INTO 2- PAPER BAGS ALSO,MALE DISH WASHER WAS PLACING DIRTY DISHES INTO DISH RACK AND THEN REMOVING CLEAN DISHES SEVERAL TIMES WITHOUT WASHING HANDS AFTER EVERY POSSIBLE CONTAMINATION.(PRIORITY 7-38-010)(CITATION 7-38-010)(COS)(CITATION ISSUED)

   • Not serious Priority Foundation Corrected on site

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     OBSERVED NO HAND WASHING DEVICES AT HAND SINK IN MAIN 1ST FL. PREP/DISH WASHING AREA WHILE FOOD IS BEING PREPARED AND DISHES BEING WASHED.PAPER TOWELS WERE PROVIDED DURING INSPECTION.MUST KEEP MAINTAINED AT ALL TIMES.(PRIORITY FOUNDATION 7-38-030(C)(CITATION ISSUED)(COS)

   • Not serious Priority Foundation

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     OBSERVED NO HAND WASHING SINK IN 2ND FL. PASTA MAKING PREP AREA MUST INSTALL A HAND SINK WITH HOT & COLD RUNNING WATER,SOAP & TOWELS AND MAINTAIN.(PRIORITY FOUNDATION 7-38-030(C)

   • Severity not stated

     ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

     MUST PROVIDE A HAND WASHING SIGN IN 1ST FL. 2ND TOILET ROOM.

   • Not serious Priority Foundation

     INSECTS, RODENTS, & ANIMALS NOT PRESENT

     OBSERVED EVIDENCE OF APPX. 30 OR MORE LIVE SMALL FLIES FLYING AROUND,ON CEILINGS,WALLS AND VENTILATION UNIT IN DINING AREA,1ST FL. PREP/DISH WASHING AREA.RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 9/25/25.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)

   • Severity not stated

     UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

     MUST INVERT MULTI-USE UTENSILS ON DISH STORAGE SHELVES AND ABOVE COOKING EQUIPMENT.

   • Severity not stated Corrected on site

     GLOVES USED PROPERLY

     OBSERVED IMPROPER USAGE OF GLOVES BY FOOD HANDLER.(COS)

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     MUST REPAIR OR REPLACE WORN DOOR GASKETS ON 2- DOOR PASTA PREP COOLER ON 1ST FL. AND 2- DOOR REACH IN COOLER ON 2ND FL.

   • Severity not stated

     FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

     MUST ELIMINATE CRATES USED FOR FOOD STORAGE IN WALK IN COOLER AND PROVIDE ADEQUATE SHELVING UNITS.

   • Severity not stated

     NON-FOOD/FOOD CONTACT SURFACES CLEAN

     MUST CLEAN DEBRIS BUILD UP FROM INTERIOR PANEL OF ICE MACHINE.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     MUST REPAIR OR REPLACE DAMAGED FLOOR TILES IN 1ST FL. PREP/DISH WASHING AREA.

   • Severity not stated

     PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

     MUST ELEVATE,REMOVE AND ORGANIZE ARTICLES OFF OF FLOOR IN CHEMICAL/MOPSINK STORAGE CLOSETS ON 1ST & 2ND FL.

   • Severity not stated

     ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

     MUST REPAIR OR REPLACE BURNTOUT LIGHTS AT HOOD OF COOKING EQUIPMENT AND ABOVE PREP COOLER IN 1ST FL. PREP AREA.

4. Jan 7, 2025 License · Pass — Risk 1 (High)
   • Severity not stated

     PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

     OBSERVED 1 OF 5 SINGLE SERVICE TOILET ROOM NOT OPERATING. WATER HAS BEEN SHUT OFF TO SAID TOILET ROOM. INSTRUCTED MANAGER TO RESTORE TOILET ROOM.