RecordWell Data

El Pollo Regio

4228 W CAMP WISDOM RD, Dallas, TX 75237 · Dallas County

90cited violations
21serious tier
12inspections

Historical record. Historical: the City of Dallas published this dataset from October 2016 to February 2024 and then ended it (dataset ended 2024). Later inspections are not in it. Points follow the Texas inspection form: Priority items 3 points (shown as serious), Priority Foundation 2, Core 1.

Establishment

Type
Food establishment
Inspected by
City of Dallas Code Compliance (2016–2024 dataset)
Official record
City of Dallas Code Compliance (2016–2024 dataset) inspection reports

Other public records for this business

Year by year

YearInspectionsViolationsSerious
2023160
20222142
2021193
2020282
2019183
20182134
20173327

Inspections

  1. Jan 12, 2023 Routine Score 93
    • Not serious Priority Foundation (2 points)

      Does Establishment have a current valid permit posted?

      update health permit (name of owner on health permit must match name of owner on tax permit)

    • Not serious Core (1 points)

      Controlling pests. Eliminating harborage conditions

      pooling of water, remove harboring condition.

    • Not serious Core (1 points)

      Soda nozzles and ice bin clean to remove soil

      clean outside area of ice shoot(drink station), clean grime build up on lid of ice machine and chlorine build up inside of ice machine.

    • Not serious Core (1 points)

      Dirty nonfood contact surfaces

      clean gaskets of rics and clean up water build up

    • Not serious Core (1 points)

      Premises shall be maintained in good repair

      observed loost frp walls, repair.

    • Not serious Core (1 points)

      Conditions of Permit-in use of food equipment

      post consumer health sign

  2. Jul 19, 2022 Routine Score 86
    • Serious Priority (3 points)

      Clean Sight and Touch

      observed red chlorine residue and brown residue inside of ice machine, clean and sanitize.

    • Not serious Core (1 points)

      Premises shall be maintained in good repair

      observed falling wall base, holes and large gaps on walls, REPAIR.

    • Not serious Core (1 points)

      Store all equipment & utensil covered or inverted

      OBSERVED LARGE POTS STORE UPRIGHT AND UNCOVERED. STORED INVERTED OR COVERED TO PREVENT SOIL BUILD UP.

    • Not serious Core (1 points)

      Dirty nonfood contact surfaces

      OBSERVED SOIL/GRIME BUILD UP ON STAINLESS STEEL STORAGE SHELVES, OBSERVED DUST BUILD UP ON FAN OF WALK IN COOLER, GRIME ON FLOORS.

    • Not serious Core (1 points)

      Frozen food. Stored frozen foods shall be maintained frozen

      OBSERVED FRENCH FRIES STORED IN WALK IN COOLER THAT HAVE LABEL STATING TO KEEP FROZEN.

    • Not serious Priority Foundation (2 points)

      Date marking > 24 hrs,on site,temp 41F

      OBSERVED THAWED FRENCH FRIES THAT STATE TO MAINTAIN FROZEN WITH NO NEW DATE MARK. CURRENT MANUFACTURE DATE MARK IS FOR FRIES BEING KEPT FROZEN

    • Not serious Core (1 points)

      Controlling pests. Eliminating harborage conditions

      OBSERVED POOLING OF WATER AND FOOD DEBRIS BEHIND EQUIPMENT. REMOVE HARBORING CONDITIONS.

    • Serious Priority (3 points)

      Cold Hold (41øF/45øF or below)

      GREEN SALSA 48.8f, RED SALSA 49.1F HABENERO SALSA 49.3F. PLACE FOOD IN WORKING COLD HOLD EQUIPMENT.

    • Not serious Core (1 points)

      RFSM Certificate - Not Display

      RENEW EXPIRED RFSM.

  3. Jan 19, 2022 Routine Score 95
    • Not serious Core (1 points)

      Premises shall be maintained in good repair

      ceiling tiles above grilling area are peeling, replace.

    • Not serious Core (1 points)

      Equipment-doors, seal hinges adjusted/intact

      gasket of hot hold equipment observed melted, replace.

    • Not serious Core (1 points)

      Cloths in-use for wiping food spills used for no other purpose

      employee using cloth underneath cutting board. cloth must be used to wipe down surfaces no other mean.

    • Not serious Core (1 points)

      Thawing. under running water criteria - < 4 hours

      observed ground beef thawing in bucket of water, thaw under running water.

    • Not serious Core (1 points)

      Conditions of Permit-in use of food equipment

      post sign that state: MOST RECENT HEALTH REPORT IS AVAILABLE UPON REQUEST.

  4. Mar 10, 2021 Routine Score 84
    • Not serious Priority Foundation (2 points)

      Does Establishment have a current valid permit posted?

      name of owner on health permit does not match tax permit, must match tax permit.

    • Serious Priority (3 points)

      Food protected cross contamination arrange each type food in equipment so cross is prevented

      observed raw sausage stored above salsa containers and raw beef patty stored above RTE food in walk in cooler. arrange properly to prevent cross contamination

    • Serious Priority (3 points)

      Water & Plumbing in good repair- per code

      leak coming from left most compartment in compartment sink, repair.

    • Not serious Core (1 points)

      Premises shall be maintained in good repair

      falling ceiling in back storage building, gaps in ceiling due to pipes in kitchen, repair.

    • Not serious Core (1 points)

      Store all equipment & utensil covered or inverted

      observed large pots left upright and uncovered, store inverted or covered.

    • Not serious Core (1 points)

      Thawing. under running water criteria (70 degrees Fahrenheit) or below;

      observed guac thawing under still water, correctly thaw.

    • Serious Priority (3 points)

      Clean Sight and Touch

      red and black residue observed in ice machine, clean and sanitize.

    • Not serious Core (1 points)

      Controlling pests. Eliminating harborage conditions

      observed opened gaps and food debris, remove.

    • Not serious Core (1 points)

      Conditions of Permit-in use of food equipment

      MOST RECENT HEALTH REPORT IS AVAILABLE UPON REQUEST.

  5. Aug 25, 2020 Routine Score 94
    • Not serious Core (1 points)

      Health permit posted

      missing health permit not posted.

    • Serious Priority (3 points)

      Food protected cross contamination arrange each type food in equipment so cross is prevented

      observed raw beef patty in walk in cooler stored above pico de gallo, arrange food properly to prevent potential cross contamination.

    • Not serious Core (1 points)

      Floors/walls/ceiling/nonfood dirty

      walk in cooler contained soiled floors, throughout kitchen observed soiled floors, clean.

    • Not serious Core (1 points)

      Premises shall be maintained in good repair

      floor of outside storage has heavily damaged floors.

  6. Jan 22, 2020 Routine Score 94
    • Serious Priority (3 points)

      Chlorine sanitizer concentration, minimum temp.

      chlorine sanitizer at 200 PPM. Needs to be between 50-100 PPM. Sanitizer was replaced.

    • Not serious Core (1 points)

      Store all equipment & utensil covered or inverted

      large pots and pans were upright, store inverted to avoid accumulation of grime.

    • Not serious Core (1 points)

      Controlling pests. Eliminating harborage conditions

      pooling of water in corners and around equipment, squeegee water to drain and do not let water pool .

    • Not serious Core (1 points)

      Premises shall be maintained in good repair

      damaged floor in back storage room located outside of the establishment.

  7. Jul 12, 2019 Routine Score 85
    • Not serious Core (1 points)

      Conditions of Permit-in use of food equipment

    • Not serious Core (1 points)

      Store clean utensils in a self-draining position

      ice holding containers upright and collecting waste water from melted ice.

    • Serious Priority (3 points)

      Cold Hold (41øF/45øF or below)

      gauc at 49.4F. red salsa 47.2F. food is being place over ice to reduce cold hold temperature.

    • Not serious Priority Foundation (2 points)

      Cooling, heating, and holding capacities. Equipment

      red hot hold at 107.F, prep reach in cooler at 64F. all food in reach in cooler well be surrounded with while tech fixes issue. Can only use ice for only two days, if reach in cooler is not fixed within 48 hrs all food in ric must be stored and pulled WIC.

    • Not serious Core (1 points)

      Controlling pests. Eliminating harborage conditions

      holes on FRP wall

    • Not serious Core (1 points)

      Floor& wall junctures- coved & sealed

      gap between wall and Comp. sink

    • Serious Priority (3 points)

      Chlorine sanitizer concentration, minimum temp.

      chlorine sanitizer at 200 PPM, must be between 50-100 PPM

    • Serious Priority (3 points)

      Food products not maintained at 135øF or above

      rice at 119.5F

  8. Dec 26, 2018 Routine Score 89
    • Not serious Core (1 points)

      Store all equipment & utensil covered or inverted

      store large pots and pans upside down, prevents pots and pans from collecting grime.

    • Serious Priority (3 points)

      Food products not maintained at 135øF or above

      grilled chicken in hot hold equipment at 117.5F, moved to working equipment.

    • Not serious Priority Foundation (2 points)

      Cooling, heating, and holding capacities. Equipment

      hot hold equipment located in back hall way, not heating food to minimum hot hold temperatures.

    • Not serious Core (1 points)

      Floors/walls/ceiling/nonfood dirty

      clean underneath shelves and corner of grill station.

    • Not serious Priority Foundation (2 points)

      Cold/hot hold unit thermometer easily viewable

      provide or fix thermometer in hot hold equipment, next to grill.

    • Not serious Priority Foundation (2 points)

      Date marking > 24 hrs,on site,temp 41F

      date mark cut slices of flan.

  9. Jun 4, 2018 Routine Score 85
    • Not serious Priority Foundation (2 points)

      Food thermometers provided and accessible

      Needed for cheesecake cooler and hot hold stating 90F.

    • Not serious Core (1 points)

      Cloths in-use for wiping between uses stored

      cloths go back into sanitizer bucket when not in use.

    • Serious Priority (3 points)

      Food protected cross contamination arrange each type food in equipment so cross is prevented

      In WIC raw bacon and pork products on top of beef products. Need to be below

    • Serious Priority (3 points)

      Toxic items labeling-non original container

      Label clear spray bottle with yellow liquid.

    • Not serious Core (1 points)

      Dirty nonfood contact surfaces

      Clean inside RIF in back storage area. Wipe down tong holder.

    • Serious Priority (3 points)

      After being cleaned, equipment food-contact surfaces and utensils shall be sanitized in an expos

      Employee just washing and rinsing utensils not sanitizing.

    • Not serious Priority Foundation (2 points)

      Manual warewashing equipment, wash solution temp.

      No washing solution used, 3 comp sink not set up, employee was not following correct washing / sanitizing procedure.

  10. Nov 28, 2017 Routine Score 93
    • Serious Priority (3 points)

      Food protected cross contamination separating types of raw animal food storage, preparation, hol

      they had beef over the pork

    • Not serious Core (1 points)

      Cloths in-use for wiping between uses stored

      Moist wiping clothes out on the table tops.

    • Not serious Core (1 points)

      Store all equipment & utensil covered or inverted

      the single use styrofoam trays sitting on the right side up. Use scoops with handles and they must be stored in the container of food handle up. (using a saucer or bowl)

    • Not serious Core (1 points)

      Waste receptacles outdoors/tight fitting lids

      Outside dumpsters are open ( they must be closed when not in use)

    • Not serious Core (1 points)

      Outer door: solid,selfclosing,tightfitting

      the door needs to be tight fitting ( provide a new door sweep )

  11. Oct 7, 2017 Routine Score 72
    • Not serious Core (1 points)

      Equipment and Utensils Storage

    • Not serious Core (1 points)

      Food Labeling - Bulk Food w/ Card or Sign

    • Not serious Priority Foundation (2 points)

      RFSM notify 10 days & replacement in 45 days

    • Serious Priority (3 points)

      Chlorine sanitizer concentration, minimum temp.

    • Not serious Priority Foundation (2 points)

      Handwashing lavatory - accessible

    • Not serious Priority Foundation (2 points)

      Equipment and Utensils Durability and Strength

    • Not serious Core (1 points)

      Premises shall be maintained in good repair

    • Not serious Priority Foundation (2 points)

      Date marking > 24 hrs,on site,temp 41F

    • Serious Priority (3 points)

      Cold Hold (41øF/45øF or below)

    • Not serious Priority Foundation (2 points)

      Food thermometers provided and accessible

    • Not serious Core (1 points)

      Covered waste receptacle for women's restroom

    • Not serious Core (1 points)

      Eating food, chewing gum, drinking beverages, or using tobacco

    • Serious Priority (3 points)

      Food protected cross contamination arrange each type food in equipment so cross is prevented

    • Not serious Core (1 points)

      OTHER VIOLATIONS

    • Not serious Core (1 points)

      Nonfood-contact surfaces material

    • Not serious Priority Foundation (2 points)

      Handlers-Certificate Not On Site

  12. Mar 16, 2017 Routine Score 81
    • Not serious Core (1 points)

      Cleaning floors, dustless methods

      CLEAN

    • Not serious Core (1 points)

      Floors/walls/ceiling/nonfood dirty

      CLEAN ALL

    • Not serious Core (1 points)

      Storing the food at least 15 cm (6 inches) above the floor

      IN DRY STORAGE AREA

    • Not serious Core (1 points)

      Hair Restraints effective

    • Not serious Core (1 points)

      Loosely cover cooling foods

      OBSERVED PANS OF COOLING MEAT STACKED ON TOP OF UNCOVERED FOODS

    • Not serious Core (1 points)

      Food storage containers, identified with common name of food.

      LABEL ALL IN ENGLISH

    • Serious Priority (3 points)

      Toxic items labeling-non original container

      LABEL ALL

    • Not serious Priority Foundation (2 points)

      Damaged Equipment

      REPLACE TORN DOOR GASKET

    • Not serious Priority Foundation (2 points)

      Handwashing lavatory - used for other purpose

      OBSERVED EMPLOYEE RINSING EQUIPMENT IN FRONT HANDSINK

    • Serious Priority (3 points)

      Gloves single use

      EMPLOYEES

    • Serious Priority (3 points)

      Cooked ready to eat - Food protected from cross contamination by separating, storage, preparatio

      RAW MEAT STORED NEAR RTE FOODS IN WIC

Source: City of Dallas Code Compliance (2016–2024 dataset). History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.