El Pollo Regio

12107 ABRAMS RD, Dallas, TX 75243 · Dallas County

94cited violations

27serious tier

13inspections

Historical record. Historical: the City of Dallas published this dataset from October 2016 to February 2024 and then ended it (dataset ended 2024). Later inspections are not in it. Points follow the Texas inspection form: Priority items 3 points (shown as serious), Priority Foundation 2, Core 1.

Establishment

Type: Food establishment
Inspected by: City of Dallas Code Compliance (2016–2024 dataset)
Official record: City of Dallas Code Compliance (2016–2024 dataset) inspection reports

Other public records for this business

Year by year

Year	Inspections	Violations	Serious
2022	1	7	2
2021	2	16	4
2020	2	8	1
2019	1	9	1
2018	3	30	9
2017	4	24	10

Inspections

Feb 11, 2022 Routine Score 87
- Serious Priority (3 points)
  Clean Sight and Touch
  
  clean ice machine
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  Maintain churros and tomatoes at a cold hold of 41 or below and address cooling unit issues
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
  
  Clean WIC fans
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  Address cracked walls
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
Aug 3, 2021 Routine Score 80
- Serious Priority (3 points)
  Food safe, good condition, unadulterated, and honestly presented
  
  Multiple cans with large dents
- Serious Priority (3 points)
  When to wash hands
  
  Employees observed switching tasks without washing hands or changing gloves
- Serious Priority (3 points)
  Toxic items labeling-non original container
  
  Chemical Spray bottles not labeled
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  RFSM certificate expired 6+ months
- Not serious Priority Foundation (2 points)
  Maintain in Good Repair
  
  Food storage bin had a hole in its side / soiled shelves
- Not serious Core (1 points)
  Pest Control
  
  Restaurant infested with flies. Air gap in door must be repaired
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  Employee food and drinks next to restaurant food on prep table and in walk in cooler
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  Wiping cloths left on prep table
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  Chicken left open in walk in cooler
- Not serious Core (1 points)
  Nonfood-contact surfaces material
  
  Soiled cooler gaskets, rear storage area littled with organic matter, ceiling tiles soiled
- Not serious Core (1 points)
  Light bulbs, light shields provided
  
  Missing light shields in rotisserie area with malfunctioning light bulbs
- Not serious Core (1 points)
  Physical Facilities
  
  Broken base tiles in rotisserie area and cooler drain in disrepair
Feb 2, 2021 Routine Score 92
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  SLICED CHEESE 53, SLICED HAM 58, SLICED TOMATOES 48
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
Sep 17, 2020 Routine Score 95
- Not serious Core (1 points)
  Floor contruction requirements
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
- Serious Priority (3 points)
  Water & Plumbing in good repair- per code
Mar 25, 2020 Routine Score 93
- Not serious Priority Foundation (2 points)
  Original cont. of RTE/PHF/Day1= day of opening
  
  Must datemark items held longer than 24 hrs for no more than 7 days.
- Not serious Priority Foundation (2 points)
  Cold/hot hold unit thermometer easily viewable
  
  Must provide thermometers in coolers.
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  Observed gap at back door.
- Not serious Core (1 points)
  In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
  
  Observed non-handled containers used as scoops.
- Not serious Core (1 points)
  Other Violations
  
  Need a choking poster in the dining area. “SEC. 17-11.2. ADDITIONAL REQUIREMENTS. [Reserved.] Amend Chapter 17, “Food Establishments” - Page 36 (a) General. All food establishments that provide dining areas shall post the Heimlich maneuver sign in a place conspicuous to employees and customers. (b) Specifications: The sign shall: (1) be no smaller than 11 inches wide by 17 inches long; (2) be printed in English and Spanish and in at least two conspicuous contrasting colors on a white background; (3) provide major title and figure blocks in contrasting color to remaining copy blocks; (4) provide major headings with a minimum bold 72 point font; (5) provide initial subheadings with a minimum bold italic 60 point font; (6) provide secondary subheadings with a minimum bold 24 point font; and (7) provide a body copy in bold 14 point font.”
Oct 28, 2019 Routine Score 86
- Not serious Priority Foundation (2 points)
  Handlers-Certificate Not On Site
  
  RENEW YOUR EXPIRED FOOD HANDLER CERTIFICATES
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  REGISTERED YOUR FOOD SERVICE MANGER CERTIFICATE AT OUR OFFICE NO LATER THAN 4:00 PM OF 10-29-19
- Not serious Core (1 points)
  OTHER VIOLATIONS
  
  SEC. 17-11.2. ADDITIONAL REQUIREMENTS. (a) General. All food establishments that provide dining areas shall post the Heimlich maneuver sign in a place conspicuous to employees and customers. (b) Specifications: The sign shall: (1) be no smaller than 11 inches wide by 17 inches long; (2) be printed in English and Spanish and in at least two conspicuous contrasting colors on a white background; (3) provide major title and figure blocks in contrasting color to remaining copy blocks; (4) provide major headings with a minimum bold 72 point font; (5) provide initial subheadings with a minimum bold italic 60 point font; (6) provide secondary subheadings with a minimum bold 24 point font; and (7) provide a body copy in bold 14 point font.
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
  
  DO NOT STORE ANY ITEM IN HAND SINK
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  ALSO DEGREASE FLOOR
- Serious Priority (3 points)
  Clean Sight and Touch
  
  CLEAN CAN OPENER AND PREP. TABLE
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  SEAL GAP FROM BACK DOOR
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  NO DRINKING IN FOOD PREP. AREA
- Not serious Core (1 points)
  Floor, wall, ceiling - Exposed material
  
  REPLACE MISSING CEILING TILE FROM STORAGE AREA
Oct 22, 2018 Routine Score 81
- Serious Priority (3 points)
  Clean Sight and Touch
  
  CUTTING BOARD, TRAYS,
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  CLEAN VENT HOOD, CEILING , SHELVES OF DUST AND FOOD DEBRIS
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  COVER ALL FOOD PRODUCTS FROM WALK IN COOLER
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  SEAL BOTTOM OF BACK DOOR WITH A BIGGER AND BETTER SEAL WEATHER STRIP
- Serious Priority (3 points)
  Backflow prevention device - installed
  
  INSTALL BACK FLOW PREVENTION DEVICE TO FAUCET WHICH HOSE IS CONNECTED
- Not serious Priority Foundation (2 points)
  Cold/hot hold unit thermometer easily viewable
  
  PROVIDE WORKING THERMOMETER TO COOLER. OBSERVED THERMOMETER FOR HIGH TEMPERATURE THERMOMETER IN COOLER.
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  YOU MUST DISPLAY A REGISTERED FOOD SERVICE MANAGER CERTIFICATE ISSUED BY THE CITY OF DALLAS FOR AT LEAST ONE ON-SITE EMPLOYEE PER SHIFT. YOU ARE NOT IN COMPLIANCE IF THE CERTIFICATE IS NOT ISSUED BY THE CITY OF DALLAS. YOU ARE NOT IN COMPLIANCE IF THE EMPLOYEE IS NOT ON-SITE FOR ANY REASON AT THE TIME OF THE INSPECTION. RFSM CERTIFICATE CAN BE OBTAINED AT 7901 GOFORTH RD, DALLAS, TX.
- Not serious Core (1 points)
  Conditions of Permit-in use of food equipment
  
  POST SIGN " CURRENT FOOD INSPECTION REPORT AVAILABLE UPON REQUEST" UP
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  BEANS 106'F, RICE 130'F
Apr 12, 2018 Follow-up Score 90
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  CLEAN VENT HOOD, CEILING, FLOOR FROM GRILL AREA
- Not serious Core (1 points)
  Heating/ventilation: designed and installed
  
  REPEATED VIOLATION ! KEEP STEAMER UNDER AN APPROVED VENT HOOD
- Not serious Priority Foundation (2 points)
  Original cont. of RTE/PHF/Day1= day of opening
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  KEEP BACK DOOR CLOSED WHEN BACK DOOR IS NOT BEING USE
- Not serious Core (1 points)
  Floor& wall junctures- coved & sealed
  
  REPLACE MISSING FLOOR AND WALL TILES FROM BACK DOOR AREA
- Not serious Core (1 points)
  Conditions of Permit-in use of food equipment
- Not serious Priority Foundation (2 points)
  A establishment shall have written procedures for employees to follow when responding to vomitin
- Not serious Core (1 points)
  Containers of chemical sanitizing solutions stored off the floor and used in a manner that preve
Apr 11, 2018 Routine Score 74
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  NO DRINKING ALLOWED IN FOOD PREP. AREA. OBSERVED EMPLOYEE DRINK ON FOOD PREP. TABLES
- Not serious Core (1 points)
  Thawing. under running water criteria
  
  OBSERVED PRODUCTS THAWING IN STANDING WATER. THAW PRODUCTS IN COOLER
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
  
  DATE MARK ALL FOOD PRODUCTS FROM COOLERS
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  CHICKEN 125'F
- Not serious Core (1 points)
  Conditions of Permit-in use of food equipment
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  COVER FOOD PRODUCTS STORED NEAR HAND SINK
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  HAM 48'F, BEANS 53'F
- Serious Priority (3 points)
  Sewage disposal thru public sewage plant
  
  CITATION AND CLOSURE ISSUED--- OBSERVED SEWAGE BACK UP TO STREET- SEE PICTURES
- Serious Priority (3 points)
  Sanitization after Cleaning
  
  EMPLOYEE CAN'T SANITIZE ANY EQUIPMENT DUE TO SEWAGE BACK UP
- Serious Priority (3 points)
  When to wash
  
  OBSERVED EMPLOYEE CONTINUE TO WORK WITHOUT WASHING AFTER DRINKING
- Serious Priority (3 points)
  Water & Plumbing in good repair- per code
  
  REPAIR BROKEN MAIN DRAIN PIPE AT ONCE
- Not serious Priority Foundation (2 points)
  A establishment shall have written procedures for employees to follow when responding to vomitin
Nov 9, 2017 Routine Score 80
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
  
  DO NOT STORE ANY ITEM IN HAND SINK
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  CEILING
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
- Not serious Core (1 points)
  Heating/ventilation: designed and installed
  
  KEEP STEAMER UNDER AN APPROVED VENT HOOD
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Serious Priority (3 points)
  Hands wash procedures-without soap
  
  OBSERVED EMPLOYEE WASH HANDS WITH SOAP FOR ONLY 5 SECONDS
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  CHICKEN 128
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  HAM 50'F
- Serious Priority (3 points)
  Backflow prevention device - installed
May 30, 2017 Routine Score 89
- Serious Priority (3 points)
  Water & Plumbing in good repair- per code
  
  clogged hand sink drain
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
- Not serious Priority Foundation (2 points)
  Individual, disposable towels
- Not serious Priority Foundation (2 points)
  Damaged Equipment
  
  beans container
- Serious Priority (3 points)
  Gloves single use
Apr 12, 2017 Routine Score 91
- Serious Priority (3 points)
  Gloves Single Use
- Serious Priority (3 points)
  Other sanitizer exposure time
  
  knife warmer 160 F, rif 10 F, rice 206 F, ric 40 F, 41 F, walk in cooler 40 F, warmer 150 F, ric 40 F 34 F
- Serious Priority (3 points)
  Water & Plumbing in good repair- per code
  
  back plumbing leaking
Feb 15, 2017 Routine Score 89
- Serious Priority (3 points)
  Gloves single use
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
- Not serious Core (1 points)
  Light bulbs, light shields provided
- Not serious Priority Foundation (2 points)
  Food Label- manufacture/packer/distrubtor name
  
  prepackages cakes

Source: City of Dallas Code Compliance (2016–2024 dataset). History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.