Pollo Regio

13302 PRESTON RD, Dallas, TX 75240 · Dallas County

88cited violations

24serious tier

14inspections

Historical record. Historical: the City of Dallas published this dataset from October 2016 to February 2024 and then ended it (dataset ended 2024). Later inspections are not in it. Points follow the Texas inspection form: Priority items 3 points (shown as serious), Priority Foundation 2, Core 1.

Establishment

Type: Food establishment
Inspected by: City of Dallas Code Compliance (2016–2024 dataset)
Official record: City of Dallas Code Compliance (2016–2024 dataset) inspection reports

Other public records for this business

Year by year

Year	Inspections	Violations	Serious
2024	1	2	0
2023	2	11	3
2022	1	6	1
2021	2	15	2
2020	2	6	1
2019	3	29	12
2018	1	10	3
2017	2	9	2

Inspections

Jan 30, 2024 Routine Score 98
- Not serious Core (1 points)
  Equipment in good repair and proper adjustment.
  
  Repair/replace WIC outside gasket
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  Clean soot off A/C in kitchen
Jul 27, 2023 Routine Score 92
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  Maintain food at or below 41 F.
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  Repair gap in back door.
- Not serious Core (1 points)
  Equipment in good repair and proper adjustment.
  
  Repair cooler.
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  Clean soot off ceiling, walls, vents, light shields.
- Not serious Core (1 points)
  Ventilation hood systems, adequacy
  
  Provide better vent hood for coal fired stove.
- Not serious Core (1 points)
  Other Violations
  
  Provide consumer health sign.
Jan 25, 2023 Routine Score 90
- Not serious Core (1 points)
  Ventilation,mechanical
  
  excessive smoke in the kitchen- mechanical ventilation of sufficient capacity shall be provided Vent-a-hood is cleaned on the 13th of every month
- Serious Priority (3 points)
  Toxic items labeling-non original container
  
  Must label all spray bottles with the chemicals common name
- Not serious Priority Foundation (2 points)
  Equipment & Utensils smooth easily cleanable
  
  cannot use cloth under cutting boards get cutting board mats
- Not serious Core (1 points)
  Store equipment & utensils in a clean, dry place
  
  can not store utensils (knives) between equipment- there is no way to sanitize
- Serious Priority (3 points)
  Clean Sight and Touch
  
  Clean microwave and knife holder
Mar 28, 2022 Routine Score 92
- Serious Priority (3 points)
  Water & Plumbing in good repair- per code
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  eating not allowed in kitchen
- Not serious Core (1 points)
  Lockers to be used to store personal items
- Not serious Core (1 points)
  Store equipment & utensils - avoid contamination
  
  Keep food trays off the floor
- Not serious Core (1 points)
  Containers of chemical sanitizing solutions stored off the floor and used in a manner that preve
- Not serious Core (1 points)
  Storing the food where it is not exposed to splash, dust, or other contamination
  
  Scoops stored on food in make line
Oct 14, 2021 Routine Score 82
- Serious Priority (3 points)
  Clean Sight and Touch
  
  CAN OPENER OBSERVED WITH PRODUCT DEBRIS/ACCUMULATIONS
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - accessible
  
  LARGE METAL PADDLE OBSERVED STORED INSIDE HAND SINK IN BACK PREP AREA
- Not serious Priority Foundation (2 points)
  Equipment and Utensils Durability and Strength
- Not serious Priority Foundation (2 points)
  Rinsing procedures - 3 compartment sink
- Not serious Core (1 points)
  Pest Control
- Not serious Core (1 points)
  Hair Restraints effective
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
- Not serious Core (1 points)
  Floor& wall junctures- coved & sealed
- Not serious Core (1 points)
  Food prep/utensil wash/mop sink not for hand wash
Apr 5, 2021 Routine Score 95
- Serious Priority (3 points)
  Raw ready to eat - Food protected from cross contamination by separating, storage, preparation,
  
  RAW SHELL EGGS STORED ABOVE RTE SAUCES
- Not serious Core (1 points)
  No equipment & utensil under contamination sources
  
  REMOVE TOWEL FROM UNDER CUTTING BOARD
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
  
  WIPE UNDER SODA DISPENER
Dec 1, 2020 Routine Score 94
- Serious Priority (3 points)
  Sanitization after Cleaning
  
  Sanitizer bucket tested at 0 ppm sanitizer. COS Sanitizer at 3-compartment sink tested 0 ppm sanitizer. COS
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  RFSM Not On Site.
- Not serious Core (1 points)
  Lockers to be used to store personal items
  
  Store all personal items in appropriate place.
Jun 18, 2020 Routine Score 94
- Not serious Priority Foundation (2 points)
  Food thermometers provided and accessible
- Not serious Priority Foundation (2 points)
  Handlers-Certificate Not On Site
  
  expired permit
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  expired permit-must renew
Dec 31, 2019 Routine Score 83
- Serious Priority (3 points)
  Cooling -- ingredients from ambient within 4 hours to 41øF
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  PICO DE GALLO 54, AVOCADO SAUCE 52
- Serious Priority (3 points)
  When to wash hands before donning new gloves
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Food thermometers provided and accessible
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
- Not serious Core (1 points)
  In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
Jun 5, 2019 Follow-up Score 85
- Serious Priority (3 points)
  Plumbing design, construction, and install.
  
  Repair extension of faucet in 3 comp sink.
- Not serious Core (1 points)
  RFSM Certificate - Not Display
  
  Manager stated that he submitted a month ago for new certificate, still awaiting new one.
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
  
  Observed cutting knife in handwash sink.
- Serious Priority (3 points)
  Toxic items used according to law
  
  Sanitizing bucket should be at no more than 100ppm tested it at 200ppm
- Not serious Core (1 points)
  Cloths in-use for wiping food spills used for no other purpose
  
  observed towel under cutting board.
- Serious Priority (3 points)
  Food protected cross contamination arrange each type food in equipment so cross is prevented
  
  Raw meat (chicken and hamburger patties) stored above produce.
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  Remove plastic white caps under the legs of the stove. Replace with correct equipment.
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  Make sure that the door on the dry storage is self closing.
May 6, 2019 Routine Score 72
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  PROVIDE SELF CLOSING DEVICES TO STORAGE AREA AND KEEP THE DOOR CLOSED AT ALL TIMES
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  COVER ALL FOOD PRODUCTS FROM WALK IN COOLER
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  RENEW ALL EXPIRED DALLAS REGISTERED FOOD SERVICE MANGER CERTIFICATES
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  CLEAN CEILING FANS FROM WALK IN COOLERS
- Not serious Priority Foundation (2 points)
  Equipment and Utensils Durability and Strength
  
  DO NOT USE FOAM CUPS AS FOOD SCOOP. USE HOT RESISTANCE FOOD BAG ONLY. NO REGULAR BAG ALLOWED
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  DICED TOMATOES , 48'F, SALSA 47'F
- Serious Priority (3 points)
  Medicines labeled and stored properly
  
  STORE ALL MEDICATION AWAY FROM FOOD PREP. AREA
- Serious Priority (3 points)
  Sanitization after Cleaning
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
  
  DO NOT STORE ANY ITEM IN HAND SINK SUCH AS KNIFE
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  CHICKEN 130'F
- Serious Priority (3 points)
  Gloves single use
  
  OBSERVED EMPLOYEE RETURNED FROM OUTSIDE AND CONTINUE TO WORK WITH THE SAME GLOVES
- Serious Priority (3 points)
  Plumbing design, construction, and install.
  
  INSTALL ADDITIONAL FAUCET ON THE LEFT SIDE OF FAUCET OR MAKE SURE YOUR SPRAYER IS WORKING IN ORDER TO FILL THE WATER IN THE LEFT COMPARTMENT OF SINK
Nov 26, 2018 Routine Score 81
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
- Serious Priority (3 points)
  Clean Sight and Touch
- Serious Priority (3 points)
  Toxic items used according to law
- Not serious Priority Foundation (2 points)
  Approved Food Contact Equip.
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  Premises shall be maintained in good repair
- Not serious Priority Foundation (2 points)
  Individual, disposable towels
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
- Not serious Core (1 points)
  Other Violations
Jun 28, 2017 Routine Score 90
- Serious Priority (3 points)
  Contact RTE Products w/ Bare Hands
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
- Not serious Core (1 points)
  Handwashing signage
- Serious Priority (3 points)
  Toxic items labeling-non original container
- Not serious Core (1 points)
  Light bulbs, light shields provided
Jan 11, 2017 Routine Score 94
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
- Not serious Core (1 points)
  Light bulbs, light shields provided
- Not serious Priority Foundation (2 points)
  Thermometer shall be easily readable
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  wood holding the hand sink up

Source: City of Dallas Code Compliance (2016–2024 dataset). History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.