El Pollo Regio

6614 E NORTHWEST HWY, Dallas, TX 75231 · Dallas County

95cited violations

21serious tier

15inspections

Historical record. Historical: the City of Dallas published this dataset from October 2016 to February 2024 and then ended it (dataset ended 2024). Later inspections are not in it. Points follow the Texas inspection form: Priority items 3 points (shown as serious), Priority Foundation 2, Core 1.

Establishment

Type: Food establishment
Inspected by: City of Dallas Code Compliance (2016–2024 dataset)
Official record: City of Dallas Code Compliance (2016–2024 dataset) inspection reports

Other public records for this business

Year by year

Year	Inspections	Violations	Serious
2024	1	1	1
2023	1	3	0
2022	2	7	2
2021	2	3	0
2020	3	7	1
2019	1	8	3
2018	2	20	5
2017	3	46	9

Inspections

Jan 27, 2024 Routine Score 97
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  Salsa bar cold hold green salsa read 46 F
Jun 28, 2023 Routine Score 97
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  Seal back door properly to prevent entrance of insects and rodents.
- Not serious Core (1 points)
  Drying Mops-air dry
  
  Hang mop when not in use.
- Not serious Core (1 points)
  Light bulbs, light shields provided
  
  Replace missing/broken light under vent hood.
Dec 14, 2022 Routine Score 93
- Not serious Core (1 points)
  Pest Control
  
  DEAD ROACH IN DRINK STORAGE AREA BESIDE SERVING LOCATION
- Not serious Core (1 points)
  Other Violations
  
  SCOOP STORE INSIDE ICE
- Serious Priority (3 points)
  Toxic items storage adjacent to food/utensils
  
  SANITIZING BUCKET STORE ON SURFACE WITH FOOD
- Not serious Priority Foundation (2 points)
  Maintain in Good Repair
  
  STORAGE SURFACE RUSTED
May 10, 2022 Routine Score 95
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  WIPING TOWELS STORE ON PREP SURACEF
- Serious Priority (3 points)
  Gloves single use
  
  SAME GLOVES USED FOR MULTIPLE FUNCTION
- Not serious Core (1 points)
  Other Violations
  
  NO HEALTH POLICY PROVIDE AND NO POST FOR CUSTOMERS TO ASK FOR MOST RECENT INSPECTION REPORT
Nov 9, 2021 Routine Score 100
May 18, 2021 Routine Score 96
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  WIPING TOWEL STORE Under prep SURFACE
- Not serious Core (1 points)
  Light bulbs, light shields provided
  
  REPLACE LIGHT BULB IN VENT HOOD
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
Nov 30, 2020 Routine Score 94
- Not serious Core (1 points)
  Wiping cloths air dry requirement
  
  TOWEL STORE ON PREP SURFACE
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - accessible
  
  SINK ACCESS BLOCK
- Serious Priority (3 points)
  When to wash
  
  GLOVE CHANGE WITHOUT HAND WASHING, USE GLOVE TO HOLD TRASH BUCKET AND SAME GLOVE USED ON READ TO EAT FOOD
Jun 3, 2020 Routine Score 97
- Not serious Core (1 points)
  Light bulbs, light shields provided
  
  CHANGE LIGHT BULB IN VENT HOOD
- Not serious Priority Foundation (2 points)
  Cooling, heating, and holding capacities. Equipment
  
  WIC AC PRODUCE ICE AND WATER, NEED REPAIR.
Mar 23, 2020 Routine Score 98
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  towels store on prep surface
- Not serious Core (1 points)
  Other Violations
  
  towels under cutting board
May 21, 2019 Routine Score 84
- Not serious Priority Foundation (2 points)
  Food-contact surfaces. smooth, non-absorbent and easily cleanable
  
  can not have cardboard on shelves- must be smooth durable easily cleanable and nonabsorbent
- Serious Priority (3 points)
  Clean Sight and Touch
  
  Clean: dirty can opener blade algae/mildew in ice machine clean the shelves in hot hold and make line
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - accessible
  
  hand sink blocked with sanitizer bucket
- Serious Priority (3 points)
  Food safe, good condition, unadulterated, and honestly presented
  
  can not use el pollo rego sack as a container liner- Must be a food grade bag. cannot have avocado sitting on lettuce
- Not serious Core (1 points)
  Handle & dispense of cleaned utensils, single-use
- Not serious Core (1 points)
  Keep utensils handles upright or protected
  
  can not use a bowl as a scoop- must have handle
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  no exposed ceiling paint or replace water damaged ceiling tiles
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  Temperatures not maintained at 41 degrees F or below.
Nov 15, 2018 Routine Score 84
- Serious Priority (3 points)
  Clean Sight and Touch
  
  clean inside the ice machine clean can opener blade after each use clean microwave
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  replace water damaged ceiling tiles fix ice machine lid
- Serious Priority (3 points)
  Toxic items labeling-non original container
  
  Must label all chemicals not in their original container must be labeled with common name (spray bottles)
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  wet sanitation cloths must be stored in in solution when not in use
- Not serious Priority Foundation (2 points)
  Food-contact surfaces. smooth, non-absorbent and easily cleanable
  
  can not have cloth under cutting boards can not store utensils on paper
- Serious Priority (3 points)
  Backflow prevention device - installed
  
  need a back flow prevention device on sink that has water hose attached
- Not serious Core (1 points)
  Keep utensils handles upright or protected
  
  bulk goods scoop handle can not touch product
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  employee drink on shelf with food
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  clean splash on all walls and equipment clea dust on a/c vents
May 16, 2018 Routine Score 84
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  replace or repair water damaged ceiling tiles
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
  
  hand sinks are hand washing only. used as dump sink
- Serious Priority (3 points)
  Clean Sight and Touch
  
  Clean can opener blade Clean algae/mold in ice machine Clean microwave
- Serious Priority (3 points)
  Use toxic according to manufacturer direction
  
  sanitation buckets over 200 ppm chlorine (toxic) needs to be 50 ppm
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
  
  label all bulk containers
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  employee drinks above utensils
- Not serious Core (1 points)
  Nonfood-contact surfaces material
  
  clean up splash and buildup on walls and equiptment
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  sanitation cloths wipes must be solution when not in use
- Not serious Core (1 points)
  Handle & dispense of cleaned utensils, single-use
  
  single use utensils must be stored handle up to prevent contamination when customer picks it up
- Not serious Core (1 points)
  Handwashing signage
  
  Need a “hand washing only “ sign at all hand sinks
- Not serious Core (1 points)
  Lockers to be used to store personal items
  
  soiled aprons next to utensils
Nov 30, 2017 Routine Score 80
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  Sliced tomatoes/ ham/ beef above 43F
- Serious Priority (3 points)
  Food protected cross contamination arrange each type food in equipment so cross is prevented
  
  Eggs stored above prepared foods
- Serious Priority (3 points)
  Contact RTE Products w/ Bare Hands
  
  Employee grabbed chips with bare hands
- Serious Priority (3 points)
  Toxic items storage adjacent to food/utensils
  
  Bleach stored next to drying rack
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  No RFSM cert on site
- Not serious Priority Foundation (2 points)
  Thermometer calibrated to ensure accuracy
  
  Thermometer not calibrated
- Not serious Core (1 points)
  Outer openings:closing holes, gaps
  
  Back door left open
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  Wiping cloths should be stored in sanitizer bucket
- Not serious Core (1 points)
  In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
  
  Chip tongs in chips/ Styrofoam cup used for scooping spices
- Not serious Core (1 points)
  Light bulbs, light shields provided
  
  Light shield miss in WIC
Jan 24, 2017 Routine Score 70
- Serious Priority (3 points)
  Cooling -- ingredients from ambient within 4 hours to 41øF
  
  pot of beans
- Serious Priority (3 points)
  Food protected cross contamination separating types of raw animal food storage, preparation, hol
  
  cross contamination by arrangement
- Serious Priority (3 points)
  Clean Sight and Touch
  
  clean RIC(s)
- Not serious Priority Foundation (2 points)
  When to wash hands before donning new gloves
- Not serious Priority Foundation (2 points)
  Contact RTE Products w/ Bare Hands
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Handlers-Certificate Not On Site
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - accessible
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  wiping clothes improper stored
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  cover all food and provide Sneeze guard
- Not serious Core (1 points)
  Reuse of single service articles
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
  
  Label all non-original food containers
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  clean drains and gaskets
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  reseal around back door
- Not serious Core (1 points)
  Handwashing signage
  
  provide hand washing signs
- Not serious Core (1 points)
  Other Violations
  
  label 3 comp sink
Jan 17, 2017 Routine Score 71
- Serious Priority (3 points)
  Cooling -- ingredients from ambient within 4 hours to 41øF
- Not serious Priority Foundation (2 points)
  Food protected cross contamination separating types of raw animal food storage, preparation, hol
- Not serious Priority Foundation (2 points)
  Clean Sight and Touch
- Serious Priority (3 points)
  When to wash hands before donning new gloves
- Not serious Priority Foundation (2 points)
  Bare hands contact with ready-to-eat foods
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Handlers-Certificate Not On Site
  
  As Sept 1, 2016, food handlers certification
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - accessible
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  Preventing contamination from other sources. Miscellaneous sources of Contamination
- Not serious Core (1 points)
  Thawing. under running water criteria -thawed RTE <41F
- Not serious Core (1 points)
  Reuse of single service articles
  
  reusing single -service
- Not serious Core (1 points)
  Food identity and accurate representation
  
  label all non-original food containers
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
  
  drains and gaskets
- Not serious Core (1 points)
  Premises shall be maintained in good repair
- Not serious Core (1 points)
  Handwashing signage
  
  provide hand washing signs/ label all non-original food containers

Source: City of Dallas Code Compliance (2016–2024 dataset). History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.