El Pollo Regio

1939 S BUCKNER BLVD, Dallas, TX 75217 · Dallas County

133cited violations

33serious tier

15inspections

Historical record. Historical: the City of Dallas published this dataset from October 2016 to February 2024 and then ended it (dataset ended 2024). Later inspections are not in it. Points follow the Texas inspection form: Priority items 3 points (shown as serious), Priority Foundation 2, Core 1.

Establishment

Type: Food establishment
Inspected by: City of Dallas Code Compliance (2016–2024 dataset)
Official record: City of Dallas Code Compliance (2016–2024 dataset) inspection reports

Other public records for this business

Year by year

Year	Inspections	Violations	Serious
2023	2	16	4
2022	2	21	5
2021	2	14	4
2020	2	21	4
2019	3	25	8
2018	2	17	3
2017	1	10	2
2016	1	9	3

Inspections

Dec 26, 2023 Routine Score 92
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  raw meat patties stored without any packaging
- Not serious Priority Foundation (2 points)
  Approved Food Contact Equip.
  
  need proper container/ wrapper to store patties in
- Not serious Priority Foundation (2 points)
  No unnecessary personnel allowed in food prep area
  
  observed customer using handsink behind counter (employees only)
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  clean air vents (kitchen), walls in kitchen, floors- floor greasy in walk in cooler (clean)
- Not serious Core (1 points)
  In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
  
  utensils improperly stored under grill/ on handles of ovens
- Not serious Core (1 points)
  Other Violations
  
  post choking poster in dining area
Jun 12, 2023 Routine Score 80
- Serious Priority (3 points)
  When to wash hands before donning new gloves
  
  wash hands before donning new gloves
- Not serious Core (1 points)
  Handwashing signage
  
  provide hand washing sign
- Serious Priority (3 points)
  Sanitization after Cleaning
  
  after cleaning utensils shall be sanitized
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
  
  provide label for food storage containers
- Not serious Priority Foundation (2 points)
  Damaged Equipment
  
  non working cooler
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  clean floor in the kitchen
- Not serious Core (1 points)
  Cloths in-use for wiping food spills used for no other purpose
  
  observed cloth under cutting boards
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  barbacoa 121.6 degrees f
- Serious Priority (3 points)
  Toxic items stored above food/utensils
  
  bleach container stored above cans
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  manager not on site
Dec 15, 2022 Routine Score 85
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
  
  clean shelves, coolers inside, gaskets
- Not serious Core (1 points)
  Other Violations
  
  chocking poster missing
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
  
  provide label for food storage containers
- Not serious Core (1 points)
  Drying Mops-air dry
  
  hang mops for drying
- Not serious Priority Foundation (2 points)
  Damaged Equipment
  
  cooler does not work
- Not serious Core (1 points)
  Cutting surfaces.
  
  resurface cutting boards
- Not serious Core (1 points)
  Storing the food where it is not exposed to splash, dust, or other contamination
  
  do not store food under hand sink
- Serious Priority (3 points)
  Water & Plumbing in good repair- per code
  
  faucet on 3 com sink leaking
- Serious Priority (3 points)
  Food protected cross contamination separating types of raw animal food storage, preparation, hol
  
  separate ground meat from beef
- Not serious Core (1 points)
  Outer openings:closing holes, gaps
  
  repair gap at back doors
May 25, 2022 Routine Score 81
- Not serious Core (1 points)
  Other Violations
  
  REMOVE ALL UNNECESSARY ARTICLES CLEANING SUPPLIES (MOPS AND BROOMS STORED WITH HANDLE UP)
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  OPEN PERSONAL DRINK ON PREP TABLE
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
  
  PROVIDE LABEL FOR CHIPS FOR SELF SERVICE
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - accessible
  
  HAND SINK SHALL BE ACCESSIBLE TO WASH HANDS AT ALL TIMES
- Serious Priority (3 points)
  One Inch Air Gap
  
  FLOOR DRAIN DIRECTLY IN DRAIN, NEED 1 INCH AIR GAP
- Serious Priority (3 points)
  Wash hands after all other activities
  
  WASH HANDS BEFORE PUTTING ON GLOVES,
- Not serious Priority Foundation (2 points)
  Cooling method, criteria - using ice bath
  
  USE PROPER Cooling METHOD FOR BEEF FAJITA
- Not serious Core (1 points)
  Pest control-routine inspections for
  
  HOUSEFLIES AND GAP AT BACK DOOR
- Serious Priority (3 points)
  After being cleaned, equipment food-contact surfaces and utensils shall be sanitized in an expos
  
  UTENSILS MUST BE SANITIZED AFTER WASHING
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  CLEAN FLOOR, CEILING TILES
- Not serious Core (1 points)
  Storing the food at least 15 cm (6 inches) above the floor
  
  BAG OF ONIONS ON THE FLOOR
Oct 25, 2021 Routine Score 95
- Serious Priority (3 points)
  Clean Sight and Touch
  
  clean ice machine, coolers, shelves
- Not serious Core (1 points)
  Conditions of Permit-in use of food equipment
  
  provide sign about inspection report
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  clean floor
Apr 14, 2021 Routine Score 80
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  clean floor, walls, ceiling
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
  
  provide label for food storage containers
- Not serious Core (1 points)
  Outer openings:closing holes, gaps
  
  gap at door
- Serious Priority (3 points)
  Clean Sight and Touch
  
  clean ice machine, shelves, coolers
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  beef 58.6, ham 52.1 degrees f
- Not serious Core (1 points)
  Cloths in-use for wiping food spills used for no other purpose
  
  observed cloth under cutting boards
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  certificate expired
- Serious Priority (3 points)
  When to wash hands before donning new gloves
  
  wash hands before donning new gloves
- Not serious Priority Foundation (2 points)
  Accredited food handler certificate - 60 days
  
  provide food handler cards
- Not serious Priority Foundation (2 points)
  Mechanical holding unit, thermometer location
  
  provide thermometer
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  establishment is under constructions repair walls, floor. floor tiles
Oct 21, 2020 Routine Score 87
- Not serious Core (1 points)
  Pest control-routine inspections for
  
  observed flies
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
  
  clean cooler, freezers, gaskets, fans
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  floor tiles, cove base, ceiling tiles
- Not serious Priority Foundation (2 points)
  Equipment and Utensils Durability and Strength
  
  provide original drain stopper
- Not serious Core (1 points)
  Cutting surfaces.
  
  resurface cutting boards
- Not serious Core (1 points)
  Handler-Certificate Not on site
  
  provide food handler cards
- Not serious Core (1 points)
  Storing the food where it is not exposed to splash, dust, or other contamination
  
  overload food in food storage containers, cover sugar bag,
- Not serious Core (1 points)
  Covered waste receptacle for women's restroom
  
  provide
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  store wet cloths in sanitizer buckets
- Serious Priority (3 points)
  Food protected cross contamination arrange each type food in equipment so cross is prevented
  
  observed hamburger patty stored above rte food raw eggs stored above vegetables
Apr 17, 2020 Routine Score 81
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  diced tomato at 54.3F, gauc at 47.4F all food in reach in cooler need to be brought down to cold hold temperature. PIC is using ice. DO NOT USE COLD HOLD EQUIPMENT UNTIL IT IS ABLE TO MAINTAIN COLD HOLD TEMPERATURES.
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  grilled chicken in hot hold equipment at 129.5F, 129.4F. food was placed in working hot hold equipment
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  ceiling paint is peeling, repair.
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  exterior doors have gaps, provide proper seal to exterior doors.
- Not serious Core (1 points)
  Equipment in good repair and proper adjustment.
  
  two hot hold equipment not able to maintain hot hold temps, one prep ric cooler not able to maintain cold hold temperatures, REPAIR. bottom guard of rif is damaged repair.
- Not serious Priority Foundation (2 points)
  Thermometer in good condition or discarded
  
  two reading thermometer located on hot hold equipment are not working, reading wrong temperatures. repair or replace.
- Serious Priority (3 points)
  Food protected cross contamination arrange each type food in equipment so cross is prevented
  
  raw shelled eggs stored above produce in walk in cooler, egg were then moved to bottom shelve.
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  dust on wic fans, grime on walls. clean.
- Not serious Priority Foundation (2 points)
  Handlers-Certificate Not On Site
  
  two employees working in kitchen did not have food handler cards,
- Not serious Core (1 points)
  RFSM Certificate - Not Display
  
  Post RFSM
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  container of pico store on bottom shelve was observed uncovered. cover.
Oct 17, 2019 Routine Score 91
- Serious Priority (3 points)
  Food on display shall be protected from contamination
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  Vending machine doors and access opening covers tight-fitting, gasket
Sep 17, 2019 Routine Score 73
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
- Serious Priority (3 points)
  Food protected cross contamination separating types of raw animal food storage, preparation, hol
- Serious Priority (3 points)
  Clean Sight and Touch
- Serious Priority (3 points)
  Toxic items labeling-non original container
- Serious Priority (3 points)
  Plumbing System Construction
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Mechanical holding unit, thermometer location
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
- Not serious Core (1 points)
  Pest Control
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
- Not serious Core (1 points)
  Floor contruction requirements
- Not serious Core (1 points)
  Handwashing signage
Mar 18, 2019 Routine Score 89
- Serious Priority (3 points)
  Food on display shall be protected from contamination
- Serious Priority (3 points)
  Water System Maintained
- Not serious Priority Foundation (2 points)
  Temperature Measuring- accurate +/- 2'F
- Not serious Core (1 points)
  Pest Control
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
- Not serious Core (1 points)
  Floors easily cleanable
Aug 13, 2018 Routine Score 82
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
- Not serious Core (1 points)
  Pest Control
- Not serious Core (1 points)
  Clean vent syst:Intake/exhaust air ducts
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
- Serious Priority (3 points)
  Toxic items labeling-non original container
- Serious Priority (3 points)
  When to wash hands before donning new gloves
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - accessible
Jan 9, 2018 Routine Score 91
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
- Not serious Core (1 points)
  Clean vent syst:Intake/exhaust air ducts
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  Floors easily cleanable
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
- Not serious Core (1 points)
  Light bulbs, light shields provided
- Not serious Priority Foundation (2 points)
  Sanitizing solutions, testing devices
Jun 26, 2017 Routine Score 83
- Not serious Priority Foundation (2 points)
  Nonfood surfaces-design to be cleaned easily
  
  rusty storage table ( resurface tops to be rust free)
- Not serious Core (1 points)
  Store all equipment & utensil covered or inverted
  
  Store all trays bottom side up to protect the food contact surfaces.
- Not serious Core (1 points)
  Waste receptacles outdoors/tight fitting lids
  
  dumpster lids should be closed. ( top and side doors)
- Not serious Core (1 points)
  Food Labeling - Bulk food for self dispensing
  
  label bulk containers with the common name on the outside of the container.
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  Moist wiping clothes under the cutting boards. ( use only dry towels or rubber place mats.)
- Not serious Priority Foundation (2 points)
  Cold/hot hold unit thermometer easily viewable
  
  Provide thermometers to visible in the prep cooler.
- Serious Priority (3 points)
  One Inch Air Gap
  
  Provide a one inch air gap on the ice machine drainline.
- Not serious Core (1 points)
  Walls easily cleanable and light in color
  
  Paint the dry storage walls to light in color and nonabsorbent. ( PAINT THE WALLS IN THE DRY STORAGE AREA OUTSIDE // BOTH ROOMS.
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  the reach in cooler was open which allows the temperature raise in the cooler ( shred chicken at 50 degrees and other product at a high temperature ( close to the stove and ventahood)
- Not serious Priority Foundation (2 points)
  Controlling pests. The presence of insects, rodents, and other pests shall be controlled to elim
  
  heavy flies in the establishment. Keep the entrances protected with self closing doors and air curtains .
Dec 15, 2016 Routine Score 81
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  WIC 47 F chicken 53 F ham 49.8 F
- Not serious Core (1 points)
  Equipment in good repair and proper adjustment.
  
  WIC cooler broken 47 Fs, and RIC need proper adjustments
- Not serious Priority Foundation (2 points)
  Maintain in Good Repair
  
  Warmers not working properly , WIC not working properly
- Serious Priority (3 points)
  Discharges from the Eyes, Nose, a3nd Mouth
- Not serious Priority Foundation (2 points)
  Handlers-Certificate Not On Site
  
  not food handler cards
- Serious Priority (3 points)
  A food employee shall comply with an exclusion or RESTRICTION
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - accessible
  
  hand sink blocked by utensils
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  not on site, expired registration
- Not serious Core (1 points)
  Preventing contamination from other sources. Miscellaneous sources of Contamination
  
  not sneezing protection glass front area

Source: City of Dallas Code Compliance (2016–2024 dataset). History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.