El Pollo Regio

Year by year

Inspections

1. Sep 24, 2023 Routine Score 86
   • Not serious Core (1 points)

     Food protected from cross contamination by storing the food in packages, covered containers, or

     observed open containers of sauce- not protected

   • Not serious Core (1 points)

     Reuse of single service articles

     observed drive-thru staff members drop single use cup and pick up/ restock

   • Serious Priority (3 points)

     Food products not maintained at 135øF or above

     half a chicken inside warmer observed at 124 F- reheat to 165 F

   • Not serious Core (1 points)

     Premises shall be maintained in good repair

     replace missing floor tiles (bag n box)

   • Not serious Priority Foundation (2 points)

     Rinsing procedures - 3 compartment sink

     observed staff washing dishes at 3- compartment sink

   • Not serious Core (1 points)

     Outer door: solid,selfclosing,tightfitting

     daylight seen underneath back door- not weather/ rodent proof

   • Not serious Priority Foundation (2 points)

     Individual, disposable towels

     no paper towels at back handsink

   • Not serious Core (1 points)

     Dirty nonfood contact surfaces

     observed vent hood filters with heavy build up

   • Not serious Priority Foundation (2 points)

     Food Labeling- with common name of the food

     Label big drink dispensors

2. Feb 22, 2023 Routine Score 89
   • Serious Priority (3 points)

     Clean Sight and Touch

     BUILD UP IN SIDE ICE MACHINE

   • Serious Priority (3 points)

     Chemical separate by spacing - Retail Sale

     SANITIZING BUCKET STORE SAME SHELF WITH DRINKS Plastic CUPS

   • Not serious Core (1 points)

     Other Violations

     BROKEN GASKET AT DOOR OF COLD HOLD

   • Not serious Core (1 points)

     Floors/walls/ceiling/nonfood dirty

     BUILD UP ON AC COVER IN WIC

   • Serious Priority (3 points)

     Food safe, good condition, unadulterated, and honestly presented

     DENTED CAN IN STOCK

3. Sep 16, 2022 Routine Score 94
   • Not serious Priority Foundation (2 points)

     RFSM notify 10 days & replacement in 45 days

     no city of dallas rfsm

   • Not serious Core (1 points)

     Dirty nonfood contact surfaces

     dirty fan cover and ceiling in wic

   • Not serious Core (1 points)

     RFSM Certificate - Not Display

   • Not serious Priority Foundation (2 points)

     Nail polish, fake nails, criteria

     pic with long nails

4. Mar 22, 2022 Routine Score 95
   • Not serious Priority Foundation (2 points)

     RFSM notify 10 days & replacement in 45 days

     NO CITY OF DALLAS RFSM. PLEASE GET COPY OF RFSM FROM OFFICE OF CONSUMER HEALTH WITHIN 10 BUINESS DAYS AND SEND COPY TO ME

   • Serious Priority (3 points)

     Toxic Chemical Storage - Retail Sale

     SANITIZER BUCKETS STORE ON FOOD SHELF

5. Oct 27, 2021 Routine Score 98
   • Not serious Priority Foundation (2 points)

     RFSM notify 10 days & replacement in 45 days

     NO RFSM FOR MANAGER ONSITE

6. May 24, 2021 Routine Score 94
   • Not serious Priority Foundation (2 points)

     Individual, disposable towels

     NO DISPOSABLE TOWELS AT HAND SINK

   • Not serious Core (1 points)

     Nonfood-contact surfaces material

     RUSTED SURFACE FOR DISHOLDER

   • Not serious Core (1 points)

     Physical Facilities Floors,Walls,Ceilings

     LEAK FROM CEILING

   • Not serious Priority Foundation (2 points)

     RFSM notify 10 days & replacement in 45 days

     EXPIRED RFSM

7. Nov 3, 2020 Routine Score 100
8. May 14, 2020 Routine Score 100
9. Apr 7, 2020 Routine Score 98
   • Not serious Core (1 points)

     Light bulbs, light shields provided

     replace light bulb in vent hood

   • Not serious Core (1 points)

     Other Violations

     towels under cutting board

10. Dec 4, 2019 Routine Score 88
    • Not serious Core (1 points)

      Light bulbs, light shields provided

      REPAIR LIGHT IN VENT HOOD

    • Not serious Core (1 points)

      Other Violations

      DIRTY FAN COVER IN WIC

    • Serious Priority (3 points)

      Plumbing design, construction, and install.

      KEEP DRAIN TUBE 6 INCH ABOVE FLOOR DRAINAGE

    • Not serious Core (1 points)

      Nonfood-contact surfaces material

      CLEAN FLOOR WITHIN DRY STORAGE AREA

    • Not serious Core (1 points)

      Cloths in-use for wiping between uses stored

      STORE Wiping TOWEL IN SANITIZING BUCKET NOT ON PREP SURFACE

    • Not serious Priority Foundation (2 points)

      Food-contact surfaces. smooth, non-absorbent and easily cleanable

      NO TOWEL UNDER CUTTING BOARD

    • Serious Priority (3 points)

      Cloth glove--use

      EMPLOYEE PICK FOOD ON FLOOR WITH GLOVE THAT SHE IMMEDIATELY TURN TO SAVE CUSTOMER RTE FOOD WITH

11. May 24, 2019 Follow-up Score 91
    • Not serious Core (1 points)

      Loosely cover cooling foods

    • Serious Priority (3 points)

      Raw ready to eat - Food protected from cross contamination by separating, storage, preparation,

      raw shell eggs adj veggies

    • Serious Priority (3 points)

      Toxic items labeling-non original container

      label all chemicals

    • Not serious Priority Foundation (2 points)

      Cooling method, criteria - using ice bath

      use proper cooling methods -do not leave large quantities of food to cool at room temp

12. Apr 26, 2019 Routine Score 75
    • Not serious Core (1 points)

      Drying Mops-air dry

    • Not serious Core (1 points)

      Food storage containers, identified with common name of food.

    • Serious Priority (3 points)

      Cooked ready to eat - Food protected from cross contamination by separating, storage, preparatio

      raw shell eggs stored adj cheese

    • Not serious Priority Foundation (2 points)

      Cooling method, criteria - smaller portions

    • Not serious Core (1 points)

      In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

      using portion cups to scoop, must use utensil with handle and keep upright

    • Not serious Core (1 points)

      Single use articel wrapped or dispensed

      cup lids upside down, protect food contact surface

    • Not serious Priority Foundation (2 points)

      Consumer Advisory--salad bar or buffet --- use of clean tableware to return

      at salsa bar

    • Serious Priority (3 points)

      Food products not maintained at 135øF or above

      beans left out 125 F seasoning/ veg mix 110 F left out chicken in warming cabinet 125F/121F

    • Serious Priority (3 points)

      Cooling -- total 6 hours, 135-41øF

      large pan of steak cooked at 8 am still 46 F in center use the cooling methods provided via email to cool food beans on stove 95 F cooled for 2 hrs

    • Serious Priority (3 points)

      Toxic items labeling-non original container

      red buckets not labeled with contents

    • Not serious Priority Foundation (2 points)

      Equipment has cracks and corners

      ice bucket

    • Not serious Priority Foundation (2 points)

      Demonstrateion of knowledge by PIC

      Managers should review food code thoroughly manager did not know proper arrangement of raw proteins

    • Not serious Core (1 points)

      Other Violations

      post "no smoking within 15 feet of entrance City of Dallas Ordinance" signs at entrance doors customers smoking Less than one foot from doors

13. Apr 16, 2019 Routine Score 63
    • Serious Priority (3 points)

      Sanitization after Cleaning

      employee cleaned knife without sanitizing

    • Not serious Priority Foundation (2 points)

      Handwashing lavatory - used for other purpose

    • Not serious Priority Foundation (2 points)

      Handlers-Certificate Not On Site

      missing several employee certificates

    • Not serious Core (1 points)

      Eating food, chewing gum, drinking beverages, or using tobacco

      multiple employees eating drinks stored on equipment

    • Serious Priority (3 points)

      Food products not maintained at 135øF or above

      cooked onions 117 F left out chicken in not hold 112F, 120 F, 127 F taking too long to transfer from grill to hot hold unit? unit may not be working properly

    • Not serious Priority Foundation (2 points)

      Cooling method, criteria - placing the food in shallow pans

    • Not serious Core (1 points)

      Drying Mops-air dry

    • Serious Priority (3 points)

      Hands wash procedures-without soap

      dispenser broken

    • Not serious Priority Foundation (2 points)

      Equipment & Utensils smooth easily cleanable

      no towels under cutting boards no paper on shelves no raw wood crates

    • Serious Priority (3 points)

      Cold Hold (41øF/45øF or below)

      shredded chicken 50 F chicken taquitoes 45 F elevated temperature due to hot beef flan@front 42 F

    • Not serious Core (1 points)

      Food protected from cross contamination by storing the food in packages, covered containers, or

      cover all food when not in use

    • Not serious Priority Foundation (2 points)

      RFSM - Not On Site

      not registered with city of Dallas

    • Serious Priority (3 points)

      Cooling -- within 2 hours, 135-70øF

      rare beef 77 F at center after 2 hrs, will cook fully and then cool

    • Not serious Core (1 points)

      Food storage containers, identified with common name of food.

    • Not serious Core (1 points)

      In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

      paddles in still water

    • Not serious Core (1 points)

      Outer door: solid,selfclosing,tightfitting

    • Not serious Priority Foundation (2 points)

      Consumer Advisory--salad bar or buffet --- use of clean tableware to return

      no notification that customers must use a clean plate each time@ salsa bar

    • Not serious Core (1 points)

      Remove dead/trapped pests

      dead bugs in light shields

    • Serious Priority (3 points)

      Food protected cross contamination separating types of raw animal food storage, preparation, hol

      raw chicken adj raw beef raw ground beef and raw beef stored together

14. Oct 25, 2018 Routine Score 84
    • Not serious Core (1 points)

      Floor, wall, ceiling - Exposed material

    • Not serious Priority Foundation (2 points)

      Equipment & Utensils smooth easily cleanable

      rusty shelves

    • Not serious Core (1 points)

      Controlling pests. Eliminating harborage conditions

      flies observed in the facility

    • Not serious Core (1 points)

      Keep utensils handles upright or protected

      ice scoop must be inserted into the ice with the handle upright to prevent contamination

    • Not serious Priority Foundation (2 points)

      Sanitizing solutions, testing devices

      the employees were not able to demonstrate how to check the sanitizer level.

    • Not serious Core (1 points)

      Storing the food at least 15 cm (6 inches) above the floor

    • Not serious Priority Foundation (2 points)

      RFSM - Not On Site

      register with the City of Dallas as a Registered Food Service Manager by next inspection

    • Not serious Core (1 points)

      Clean vent syst:Intake/exhaust air ducts

    • Serious Priority (3 points)

      Toxic items storage adjacent to food/utensils

      cleaning mop and bucket stored next to bags of onions on the floor in the back area

    • Not serious Priority Foundation (2 points)

      Food Labeling- with common name of the food

15. Oct 21, 2018 Routine Score 56
    • Not serious Core (1 points)

      Dirty nonfood contact surfaces

      detail clean attached equipment (grill/heavily grease build up observed

    • Not serious Core (1 points)

      Outer openings:closing holes, gaps

      day light seen underneath the front doors

    • Not serious Priority Foundation (2 points)

      Cooling, heating, and holding capacities. Equipment

      small rif

    • Not serious Core (1 points)

      Storing the food where it is not exposed to splash, dust, or other contamination

      cover food boxes

    • Serious Priority (3 points)

      When to wash hands before donning new gloves

      cook observed not washing hands and applying clean gloves

    • Not serious Priority Foundation (2 points)

      Handwashing lavatory - used for other purpose

      do not store anything inside the hand sink

    • Not serious Priority Foundation (2 points)

      Maintain in Good Repair

      rusted shelves observed (dry ingredients) rusted shelves inside of walk in cooler

    • Not serious Core (1 points)

      Cutting surfaces.

      replace worn cutting boards as often as needed

    • Not serious Priority Foundation (2 points)

      Handlers-Certificate Not On Site

      all food handlers must be trained in food safety

    • Not serious Core (1 points)

      Food storage containers, identified with common name of food.

      label all bulk food ingredients containers

    • Serious Priority (3 points)

      Cooling -- total 6 hours, 135-41øF

      must properly cool hot food down

    • Not serious Core (1 points)

      Store single-service item in original package

      protect single service items by storing poly bags

    • Not serious Priority Foundation (2 points)

      Rinsing procedures - 3 compartment sink

      3 com sink must be set up correctly, clean dishes must air dry

    • Serious Priority (3 points)

      Toxic items labeling-non original container

      chemical spray bottles observed not labeled

    • Serious Priority (3 points)

      Grease Trap Tickets

    • Not serious Core (1 points)

      Eating food, chewing gum, drinking beverages, or using tobacco

      employee drinking cup observed on prep table

    • Not serious Core (1 points)

      Cloths in-use for wiping between uses stored

      wet cloths must be stored inside a sanitizer solution

    • Not serious Priority Foundation (2 points)

      Sanitizing solutions, testing devices

      no sanitizer test strips

    • Serious Priority (3 points)

      Food protected cross contamination arrange each type food in equipment so cross is prevented

      raw eggs observed stored over rte food

    • Serious Priority (3 points)

      Food safe, good condition, unadulterated, and honestly presented

      expired food products

    • Not serious Core (1 points)

      Physical Facilities Premises

      clean restroom

    • Not serious Core (1 points)

      Other Violations

      light shields removed in back storage area replace missing vent a hood filters food employees must focus on one task at a time food staff recommend have cleaning bucket label mop sink recommend a small cart to store dirty dishes provide lids for bulk ingredients bins or cover them recommend to use food temp logs strong sewer smell observed inthe back storage area

    • Serious Priority (3 points)

      Cold Hold (41øF/45øF or below)

      raw box of chicken observed out at room temperatures cubed beef 86 degrees f

    • Not serious Core (1 points)

      Premises shall be maintained in good repair

      reseal hand sink to wall near 3 com sink clean the floor throughout the kitchen area cover floor drain in grill area seal opening above the bag-n box check interior of walk in cooler

16. Feb 12, 2018 Routine Score 78
    • Not serious Priority Foundation (2 points)

      Cooling method, criteria - smaller portions

    • Not serious Core (1 points)

      Loosely cover cooling foods

    • Not serious Core (1 points)

      Eating food, chewing gum, drinking beverages, or using tobacco

    • Not serious Priority Foundation (2 points)

      Handlers-Certificate Not On Site

    • Serious Priority (3 points)

      Food products not maintained at 135øF or above

      warmer 110 F cooked chicken 117 F replace or repair

    • Serious Priority (3 points)

      Toxic items labeling-non original container

    • Not serious Priority Foundation (2 points)

      Cooling method, criteria - using ice bath

    • Not serious Priority Foundation (2 points)

      A establishment shall have written procedures for employees to follow when responding to vomitin

    • Not serious Priority Foundation (2 points)

      Approved Food Contact Equip.

      no takeout bags on food

    • Not serious Core (1 points)

      Conditions of Permit-in use of food equipment

    • Serious Priority (3 points)

      Contact RTE Products w/ Bare Hands

17. Jun 20, 2017 Routine Score 83
    • Serious Priority (3 points)

      Chlorine sanitizer concentration, minimum temp.

      sanitizer buckets too strong, thought manager/ employee correct amount of chlorine needed

    • Serious Priority (3 points)

      Toxic items labeling-non original container

      spray bottles not labeled with name of chemical

    • Not serious Core (1 points)

      Outer door: solid,selfclosing,tightfitting

      repair back door that is not self closing

    • Serious Priority (3 points)

      Food products not maintained at 135øF or above

      chicken in hot hold in back area not proper temperature

    • Serious Priority (3 points)

      Clean Sight and Touch

      clean gaskets from reach in cooler

    • Not serious Core (1 points)

      Store all equipment & utensil covered or inverted

      ice scoop sitting in ice and not in scoop holder

    • Not serious Core (1 points)

      Single use articel wrapped or dispensed

      place a mat or tray where to go and single use items are sitting

    • Not serious Priority Foundation (2 points)

      A establishment shall have written procedures for employees to follow when responding to vomitin

      Establishment has to have a spill kit OR written instructions for vomit//diarrhea clean up so employees know how to properly clean

18. Dec 13, 2016 Routine Score 88
    • Serious Priority (3 points)

      Cold Hold (41øF/45øF or below)

      condiment bar reads 20F

    • Not serious Priority Foundation (2 points)

      Food-contact surfaces. smooth, non-absorbent and easily cleanable

      clean all coolers

    • Not serious Core (1 points)

      Pest control-routine inspections for

      maintain pest control routine

    • Not serious Core (1 points)

      Store equipment & utensils - avoid contamination

      no utensils inside containers/ice machine

    • Not serious Core (1 points)

      Handle & dispense of cleaned utensils, single-use

      using salsa cups to dispense food

    • Not serious Core (1 points)

      Light bulbs, light shields provided

      replace light bulbs

    • Not serious Core (1 points)

      Handwashing signage

      have sign posted at each handsink

    • Not serious Priority Foundation (2 points)

      Sanitizing solutions, testing devices

      have test strips for sanitizer tablets