Pollo Regio

4416 LIVE OAK ST, Dallas, TX 75204 · Dallas County

145cited violations

48serious tier

15inspections

Historical record. Historical: the City of Dallas published this dataset from October 2016 to February 2024 and then ended it (dataset ended 2024). Later inspections are not in it. Points follow the Texas inspection form: Priority items 3 points (shown as serious), Priority Foundation 2, Core 1.

Establishment

Type: Food establishment
Inspected by: City of Dallas Code Compliance (2016–2024 dataset)
Official record: City of Dallas Code Compliance (2016–2024 dataset) inspection reports

Other public records for this business

Year by year

Year	Inspections	Violations	Serious
2023	1	4	1
2022	1	6	2
2021	2	18	3
2020	2	14	5
2019	4	48	16
2018	2	16	8
2017	3	39	13

Inspections

Mar 21, 2023 Routine Score 94
- Serious Priority (3 points)
  Grease Trap Tickets
  
  Pump grease trap every 90 days and keep record
- Not serious Core (1 points)
  Handle & dispense of cleaned utensils, single-use
  
  Arrange single use utensils the same direction
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
  
  Clean under 3CS and vent hood
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  Fix wall in walk in to make smooth/cleanable
Jun 8, 2022 Routine Score 88
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  Pico found at 50'f, keep at 41'f or lower
- Serious Priority (3 points)
  Water & Plumbing in good repair- per code
  
  Fix faucet at 3CS
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  Obtain RFSM
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
  
  Date mark all prepared RTE food
- Not serious Core (1 points)
  Food Labeling - Bulk Food w/ Card or Sign
  
  Re-label bulk items
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
  
  Clean water near 3CS
Nov 9, 2021 Routine Score 86
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  Salsa bar salsa was found at 48'f
- Serious Priority (3 points)
  Water & Plumbing in good repair- per code
  
  Fix leak at mop sink
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  Re-new RFSM
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - used for other purpose
  
  Do not store items in hand sink
- Not serious Core (1 points)
  Pest control-routine inspections for
  
  Flies observed, do not prop open back door
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
  
  Store wiping cloths in sanitizer bucket
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
  
  Clean all drains and chip holder and floors
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  Replace light under vent hood
May 21, 2021 Routine Score 84
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  chicken 41F, pico de gallo 53F
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Accredited food handler certificate - 60 days
- Not serious Priority Foundation (2 points)
  Individual, disposable towels
- Not serious Priority Foundation (2 points)
  Approved Food Contact Equip.
  
  Replace residential freezer with commercial.
- Not serious Core (1 points)
  Controlling pests. Eliminating harborage conditions
  
  Flies observed throughout.
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  Separate employee beverages from customer products in RIC.
- Not serious Core (1 points)
  In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
  
  ice scoop
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  Clean floors throughout. Clean fan covers at WIC.
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  Repair holes in wall where needed.
Dec 16, 2020 Routine Score 87
- Serious Priority (3 points)
  Food protected cross contamination arrange each type food in equipment so cross is prevented
  
  raw chorizo stored on a top shelf adjacent to pastries(pineapple).
- Not serious Priority Foundation (2 points)
  RFSM notify 10 days & replacement in 45 days
  
  renew your RFSM
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  beef patties-115 degrees F; chicken-115 degrees F
- Serious Priority (3 points)
  Toxic items storage adjacent to food/utensils
  
  sanitizer bucket stored next to wrap to cover foods
- Not serious Priority Foundation (2 points)
  Cooling, heating, and holding capacities. Equipment
  
  warmer set at 118 degrees F
Apr 14, 2020 Routine Score 84
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  ham 48 F cheese 46 F
- Serious Priority (3 points)
  Clean Sight and Touch
  
  Clean inside ice machine.
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
- Not serious Priority Foundation (2 points)
  Food-contact surfaces. smooth, non-absorbent and easily cleanable
  
  Do not use towels under cutting board.
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
Oct 18, 2019 Routine Score 85
- Serious Priority (3 points)
  Chlorine sanitizer concentration, minimum temp.
  
  SANITIZER BUCKET 200+PPM CHLORINE- COS
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  DESIGNATE AREA FOR PERSONAL ITEMS
- Serious Priority (3 points)
  Toxic items labeling for original container
  
  RELABEL SANITIZER BUCKETS
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  BEEF 115 DEGREE F- REHEAT/REPLACE- COS
- Serious Priority (3 points)
  When to wash hands before donning new gloves
  
  WASH HANDS BEFORE DONNING GLOVES
- Not serious Core (1 points)
  Nonfood-contact surfaces material
  
  NO TOWELS UNDER CUTTING BOARD
- Not serious Core (1 points)
  Handwashing signage
Sep 16, 2019 Routine Score 77
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  pico de gallo 48 F, shredded chicken 46 F, ham 47 F
- Serious Priority (3 points)
  Discard TCS if date marked exceeds temp & time
- Serious Priority (3 points)
  Food safe, good condition, unadulterated, and honestly presented
  
  Several dented cans.
- Serious Priority (3 points)
  When to wash hands before donning new gloves
- Not serious Priority Foundation (2 points)
  A establishment shall have written procedures for employees to follow when responding to vomitin
- Not serious Priority Foundation (2 points)
  Approved Food Contact Equip.
  
  Replace residential freezer with a commercial unit.
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  back door
- Not serious Core (1 points)
  Hair Restraints effective
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  Handle & dispense of cleaned utensils, single-use
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  Clean floor under equipment.
- Not serious Core (1 points)
  Unnecessary articles prohibited
  
  Store personal items/backpack in designated area.
Mar 5, 2019 Routine Score 82
- Serious Priority (3 points)
  Clean Sight and Touch
  
  CLEAN INSIDE OF MICROWAVE
- Serious Priority (3 points)
  When to wash hands before donning new gloves
- Serious Priority (3 points)
  Toxic items storage adjacent to food/utensils
- Not serious Priority Foundation (2 points)
  Handlers-Certificate Not On Site
- Not serious Priority Foundation (2 points)
  Maintain in Good Repair
  
  REPLACE ALL BROKEN GASKETS
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
- Not serious Core (1 points)
  In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
Feb 18, 2019 Routine Score 66
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  Open beverages on prep table.
- Not serious Core (1 points)
  Cloths in-use for wiping between uses stored
- Serious Priority (3 points)
  When to wash hands as often as necessary during prep
  
  Employee did not wash hands between different tasks.
- Serious Priority (3 points)
  Cooling -- within 2 hours, 135-70øF
  
  Chicken soup broth cooling at room temp 107 F.
- Not serious Priority Foundation (2 points)
  Damaged Equipment
  
  Replace damaged utensils on cook line.
- Not serious Priority Foundation (2 points)
  Rinsing procedures - 3 compartment sink
  
  Observed employee failing to sanitize equipment in sink.
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
  
  Heavy build-up on grill. Clean vent hood filters and wall around grill area.
- Not serious Core (1 points)
  Other Violations
  
  Vent hood filters must fit properly. Gaps observed throughout the system.
- Not serious Core (1 points)
  Food storage containers, identified with common name of food.
- Not serious Core (1 points)
  Cutting surfaces.
- Not serious Priority Foundation (2 points)
  Sanitizing solutions, testing devices
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  chicken 117 F
- Serious Priority (3 points)
  Clean Sight and Touch
  
  Clean inside ice machine and around soda nozzles.
- Serious Priority (3 points)
  Packaged food shall be labeled as specified in law
  
  torillas
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
- Not serious Core (1 points)
  Drying Mops-air dry
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Handlers-Certificate Not On Site
Aug 17, 2018 Routine Score 80
- Serious Priority (3 points)
  When to wash hands before donning new gloves
  
  Donning gloves without washing hands
- Not serious Core (1 points)
  Trash can provided for papertowel waste
  
  provide trash can at hand sink
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  cover all food to prevent cross contamination
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
- Serious Priority (3 points)
  Food protected cross contamination separating types of raw animal food storage, preparation, hol
  
  cross contamination by arrangement and preparation
- Not serious Priority Foundation (2 points)
  Controlling pests. The presence of insects, rodents, and other pests shall be controlled to elim
  
  flies
- Not serious Core (1 points)
  Handwashing signage
  
  Cabbage salad 62.0F, S. tomatoes 63.0F and pico de gallo 61.4
- Serious Priority (3 points)
  Clean Sight and Touch
  
  clean RIC(S)
- Serious Priority (3 points)
  Discard if TCS is in container w/ no date or day
  
  no date marking on prepared foods
Feb 14, 2018 Routine Score 85
- Not serious Priority Foundation (2 points)
  Handlers-Certificate Not On Site
  
  certify all staff
- Serious Priority (3 points)
  Discard if TCS is in container w/ no date or day
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  cover all food items to prevent cross contamination
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  clean floors, walls and remove dust from ceiling
- Serious Priority (3 points)
  Hand sink water temperature below 110'F
  
  hand sink hot water at 110F within 20 seconds (warning)
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
  
  No RFSM on duty during inspection
Jun 23, 2017 Follow-up Score 80
- Not serious Core (1 points)
  Preventing contamination from other sources. Miscellaneous sources of Contamination
  
  Chips for customer self service
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  employee drink and popsicle on prep table with cut onions
- Not serious Core (1 points)
  Outer door: solid,selfclosing,tightfitting
  
  gap at back door
- Not serious Core (1 points)
  Conditions of Permit-in use of food equipment
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  raw chicken 46.3°F, pico de gallo 47.2°F, ham in RIC 52.3°F, sour cream in 47.4°F in RIC, salsa de aguacate in customer salsa cooler 53.1°F
- Not serious Priority Foundation (2 points)
  Individual, disposable towels
  
  at back hand sink
- Serious Priority (3 points)
  Food protected cross contamination arrange each type food in equipment so cross is prevented
  
  box of raw bacon and chorizo over cut tortillas.
- Not serious Core (1 points)
  Disposal towels provided with waste receptacle as specified in 228.152(g)(2)
  
  for back hand sink
- Not serious Priority Foundation (2 points)
  Approved Food Contact Equip.
  
  single use, styrofoam cups used as scoops in pico de gallo and seasoning
- Not serious Priority Foundation (2 points)
  Person in charge. The person in charge shall ensure that õ228.34 (1-15) Relating to Duties of PI
- Serious Priority (3 points)
  Chlorine sanitizer concentration, minimum temp.
  
  front sanitizer bucket 0ppm
May 16, 2017 Routine Score 70
- Serious Priority (3 points)
  Water & Plumbing in good repair- per code
  
  Clogged floor drain by walk-in cooler, outlet pipe from ice maker leaking onto floor
- Not serious Core (1 points)
  Conditions of Permit-in use of food equipment
- Serious Priority (3 points)
  Chlorine sanitizer concentration, minimum temp.
  
  Sanitizer bucket in front cashier area 0ppm
- Serious Priority (3 points)
  Food protected cross contamination arrange each type food in equipment so cross is prevented
  
  raw ground beef patty container stored over pico de gallo salsa, packaged chorizo and ham stored in same container
- Not serious Core (1 points)
  Eating food, chewing gum, drinking beverages, or using tobacco
  
  Employee drinks next to ice bin at drive thru window
- Not serious Core (1 points)
  Premises shall be maintained in good repair
  
  chipped paint at air vent over prep table, missing border tile by office door
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
  
  beef 117.0°F, rice in stryofoam containers in hot hold box in back 123.4°F
- Not serious Core (1 points)
  Trash can provided for papertowel waste
- Not serious Priority Foundation (2 points)
  Approved Food Contact Equip.
  
  stained styrofoam cup used to store sesame seeds - COS
- Not serious Core (1 points)
  In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
  
  bowl for ice left on dusty surface, ice scoop handle in ice at drive thru soda fountain
- Not serious Priority Foundation (2 points)
  Food thermometers provided and accessible
  
  Reach in cooler in front of grill and fryer
- Not serious Core (1 points)
  Floors/walls/ceiling/nonfood dirty
  
  ceilings with food debris and dust
- Not serious Priority Foundation (2 points)
  A establishment shall have written procedures for employees to follow when responding to vomitin
- Not serious Priority Foundation (2 points)
  Date marking > 24 hrs,on site,temp 41F
  
  flautas container had old date mark label
- Not serious Core (1 points)
  Food protected from cross contamination by storing the food in packages, covered containers, or
  
  Chicken flautas in reach-in cooler left uncovered
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
  
  shredded chicken 44.6°F, ham 49.4°F, cream 45.5°F, chicken 46.8°F, ground beef patty 43.8°F, green salsa 49.0°F, chile de arbol 48.1°F
Mar 7, 2017 Routine Score 74
- Serious Priority (3 points)
  Cold Hold (41øF/45øF or below)
- Serious Priority (3 points)
  Food products not maintained at 135øF or above
- Serious Priority (3 points)
  Food protected cross contamination arrange each type food in equipment so cross is prevented
- Serious Priority (3 points)
  Ice used as exterior coolant, prohibited as ingredient and may not be used as food
- Serious Priority (3 points)
  Toxic items storage adjacent to food/utensils
- Not serious Priority Foundation (2 points)
  RFSM - Not On Site
- Not serious Priority Foundation (2 points)
  Food thermometers provided and accessible
- Not serious Priority Foundation (2 points)
  Handwashing lavatory - accessible
- Not serious Priority Foundation (2 points)
  Approved Food Contact Equip.
- Not serious Core (1 points)
  Storing the food at least 15 cm (6 inches) above the floor
- Not serious Core (1 points)
  Dirty nonfood contact surfaces
- Not serious Core (1 points)
  Light - 10 foot : Walk-in, Dry storage

Source: City of Dallas Code Compliance (2016–2024 dataset). History last read Oct 1, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.