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September 16, 2026 Health & Human Services Board Agenda
SEPTEMBER 16, 2026 HHS AGENDA.PDF
September 16, 2026 Health & Human Services Board Packet
SEPTEMBER 16, 2026 HHS PACKET.PDF
1.
Documents:
2.
Documents:
Health and Human Services Board
MEETING NOTICE
Wednesday, September 16, 2026
2:00 PM
County Board Room 114
Walworth County Government Center
100 W. Walworth St., Elkhorn, Wisconsin
Kenneth Monroe, Chair Kathy Ingersoll, Vice-Chair Supervisor Brian Holt
Supervisor Joesph Schaefer Supervisor Tyler Schneider
Judy Atkinson - Citizen Representative Monica Los - Citizen Representative
Dr. Christopher Tanner – Citizen Representative William Wucherer – Citizen
Representative
(Posted in compliance with Sec. 19.84 Wis. Stats.)
A quorum of the Lakeland Health Care Center Board of Trustees, Human Resources Committee and Children with
Disabilities Education Board will be in attendance. It is possible that a quorum of the County Board or any of its
other committees could be in attendance at this meeting.
Agenda enclosures are available upon request from the County Administrator’s Office or on the County’s
web page (www.co.walworth.wi.us).
A G E N D A
Note: all agenda items are subject to action.
1. Call to order
2. Roll call of committee members
3. Agenda withdrawals, if any
4. Agenda approval
5. Approval of Minutes
a) July 22, 2026 Health and Human Services Board Meeting (encl. pp. 3-4)
6. Public Comment Period
NOTICE: THIS MEETING IS PLANNED TO PROVIDE FOR REMOTE OR OFF -SITE ATTENDANCE
BY COMMITTEE MEMBERS.
THE PUBLIC CAN WATCH THE MEETING STREAMING LIVE: https://bit.ly/HHSSept26
Individuals wanting to provide a Public Comment can do so remotely by telephone but must contact
the County Administrator’s Office at 262-741-4357 on the day of the meeting and at least 15 minutes
prior to the start of the meeting to obtain instructions.
AGENDA – Walworth County Health and Human Services Board
Wednesday, September 16, 2026 at 2:00 PM Page 2 of 2
7. Public Hearing – The Walworth County Department of Health and Human Services
will conduct a public hearing to seek input from consumers of services, consumer
family members, and the public. Testimonials will be received on the quality of health
and human services programs, unmet needs, and improvements to the current
system of health and human services in Walworth County.
8. New Business
a) 2027 Health and Human Service Budget Presentation (encl. pp. 5-17)
b) Res. No. **-10/26 Authorizing the Elimination of a 0.50 FTE Court Services
Specialist Position in the Health & Human Services Department (encl. pp. 18-20)
c) Request to Apply for the Brighter Futures Initiative Grant (encl. pp. 21-22)
d) Sawyer County Res. No. 2026-32 - Requesting the State to Provide GPR Funding
to Cover the Full Non-Federal Share of MA CSP and Crisis Services (To be
referred to the Health and Human Services Board) (encl. pp. 23-26)
9. Reports
a) Moraine Lakes Consortium’s 2026 Management Evaluation Review (MER)
Findings Report (encl. pp. 27-34)
b) Maternal Child Health Site Visit (encl. pp. 35-39)
c) Birth to Three Determination Status Report (encl. pp. 40-46)
10. Correspondence
11. Announcements
12. Set/confirm next meeting date and time – Wednesday, October 21, 2026 at 2:00 p.m.
13. Adjournment
Submitted by: Ken Monroe – Board Chairperson
Carlo Nevicosi – Director
Posted: September 10, 2026
Health and Human Services | 1910 County Road NN | PO Box 1005 | Elkhorn, WI 53121
www.co.walworth.wi.us | (262) 741-3200 (o) | (262) 741-3217 (f)
Memorandum
To: Health and Human Services Board
CC: Mark Luberda, County Administrator
From: Carlo Nevicosi, Director – Health and Human Services
Date: September 9, 2026
RE: September 16, 2026 Health & Human Services Board Meeting
______________________________________________________________________________
The Health & Human Services Board meeting agenda includes the following items:
➢ We will be holding our annual public hearing. The public hearing is held to seek
input from services recipients, family members and the public on the proposed
Health and Human Services budget.
➢ 2027 Health and Human Services Budget Presentation We will provide a
detailed presentation covering the proposed 2027 HHS budget.
➢ Res. No. ** -10/26 Authorizing the Elimination of a 0.50 FTE Court Services
Specialist Position in the Health & Human Services Department We are
requesting the early elimination of this position to help facilitate the transfer of
current staff into a vacant 1.0 FTE Court Services Specialist. This item also
appears on the Human Resources Agenda
➢ Request to Apply for the Brighter Futures Initiative Grant We are seeking your
authorization to apply for a new Department of Children and Families grant.
➢ Sawyer County Res. No. 2026 -32 - Requesting the State to Provide GPR
Funding to Cover the Full Non-Federal Share of MA CSP and Crisis Services
(To be referred to the Health and Human Services Board ) Received from
Sawyer County, this resolution is included in your packet. We will provide some
context and a recommendation.
Page 1 of 46
➢ Moraine Lakes Consortium’s 2026 Management Evaluation Review (MER)
Findings Report Included in your packet is information regarding our 2026
FoodShare Management Review Evaluation. We will discuss the relevant findings.
➢ Maternal Child Health Site Visit We’ll discuss the findings from our recent Title V
MCH site visit.
➢ Birth to Three Determination Status Report Our Birth-to-Three program recently
received its annual determination status from the Wisconsin Department of Health
Services. We will be discussing our results and the factors that contribute to a
status.
Page 2 of 46
DRAFT Walworth County Board of Supervisors
H
ealth and Human Services Board Meeting Minutes
Wednesday, July 22, 2026
Walworth County Government Center, County Board Room 114
100 West Walworth Street, Elkhorn, Wisconsin
Chair Kenneth Monroe called the meeting to order at 2:00 p.m.
R
oll call was conducted and the following members were present: Chair Kenneth Monroe; Vice-
Chair Kathy Ingersoll; Supervisors Brian Holt, Joseph Schaefer (Remote), and Tyler Schneider;
Citizen Representatives: Judy Atkinson, Monica Los (Remote), Dr. Christopher Tanner, and
William Wucherer. A quorum was declared.
O
thers in Attendance
County Staff: Walworth County Administrator Mark W. Luberda; Director-Health and Human
Services (HHS)/Superintendent of County Institutions Carlo Nevicosi (Remote); Deputy Director
Alicia VanDyke; and Behavioral Health Division Manager Amy Hart
On
motion by Supervisor Holt, second by Supervisor Schaefer, the agenda was approved
with no withdrawals.
On
motion by Vice-Chair Ingersoll, second by Supervisor Schneider, the June 17, 2026
Health and Human Services Board meeting minutes were approved.
P
ublic Comment – There was none.
U
nfinished Business
7a. 2027 Budget Ideas or Considerations - Including a Discussion on County Engagement with
Homelessness Issue
Director-Health and Human Services (HHS)/Superintendent of County Institutions Carlo Nevicosi
stated this item is on the agenda as an opportunity for Board members to ask questions and
provide input into the 2027 budget. Nevicosi referenced and discussed his Memorandum,
included on Pages 6-8 of the packet. The Memorandum contained survey information from
neighboring counties on their homelessness efforts; and potential strategies for Walworth County
to consider in their efforts with the homelessness issue. He will work with the HHS Chair to learn
more about how the legal authority and statutory boundaries for counties are related to shelter
operations.
Ne
w Business
8a. Wood County Res. No. 26-6-1 – Supporting Sustainable State Funding for Local Public Health
(To be referred to the Health and Human Services Board)
Deputy Director Alicia VanDyke referred to and provided details of his Memorandum and a
resolution from Wood County, included on Pages 9-11 of the packet. Supervisor Holt offered a
motion, second by Citizen Representative Wucherer, to direct staff to inform the Wisconsin
Counties Association (WCA) that they should support Item 8a., the Wood County Res. No.
26-6-1 – Supporting Sustainable State Funding for Local Public Health. Motion carried 9-0.
Page 3 of 46
Walworth County Board of Supervisors
July 22, 2026 Health and Human Services
Board Meeting Minutes
Page 2 of 2
8b. Request to Apply for Substance Use Prevention, Treatment, and Recovery Services Block
Grant Supplemental Award and Community Mental Health Services Block Grant Supplemental
Award
Nevicosi referenced and discussed his Memorandum, included on Pages 12-13 of the packet. He
explained HHS is requesting authorization to apply for two Wisconsin Department of Health
Services grants. HHS was notified of these opportunities on July 6
th, and the grants have a
deadline of July 17th. Supervisor Holt offered a motion, second by Citizen Representative Dr.
Tanner, to approve Item 8b., the Request to Apply for Substance Use Prevention,
Treatment, and Recovery Services Block Grant Supplemental Award and Community
Mental Health Services Block Grant Supplemental Award. Motion carried 9-0.
Re
ports
9a. Behavioral Health Annual Division Presentation
Behavioral Health Division Manager Amy Hart presented the Behavioral Health Division Annual
Presentation included on Pages 14-20 of the packet covering: Mental Health Statistics; Continuum
of Care; Walworth County Residents served; Crisis Services; Outpatient Services; Case
Management Services; Collaborations; Outcomes; and Testimonials. Hart presented a video of
testimonials of people receiving Behavioral Health Division services.
9
b. Emergency Response Update
Nevicosi referenced and discussed his Memorandum, included on Page 21 of the packet,
discussing how the Walworth County Room of the Health & Human Services (HHS) building was
used as a reception center/shelter following severe storm activity and widespread power loss on
July 3
rd. HHS partnered with the Red Cross who primarily staffed the shelter.
C
orrespondence – There was none.
A
nnouncements – There were none.
U
pcoming Events – There was none.
C
onfirmation of next meeting date and time: The next meeting was confirmed for Wednesday,
September 16, 2026 at 2:00 p.m.
A
djournment
On motion and second by Citizen Representative Dr. Tanner and Supervisor Holt, Chair
Monroe adjourned the meeting at 2:59 p.m.
_________________________________________________________________________________
Submitted by Kathleen Aukland, Administrative Assistant. Meeting minutes are not considered
final until approved by the Health and Human Services Board at the next regularly scheduled
meeting.
Page 4 of 46
Walworth County
Department of Health &
Human Services
Proposed 2027 Budget
Adapt, Innovate, Serve
1
2027 Budget
Goals
Reduce FTE & Maintain Service Levels
Identify New Revenues
Limit Risk in Vulnerable Areas
Plan low-cost initiatives for
improved service delivery
2
1
2
Page 5 of 46
2027 Priorities
• Leadership Development & Employee
Engagement
• Lead Community Health Improvement Plan
• Strategic Plan Implementation
• Expand Parents as Teachers programming
3
Strategic Plan 2027-2029
People, Culture and
Organizational Excellence
Organizational Alignment,
Collaboration, & Purposeful
Communication
Collaborative Systems,
Partnerships, & Community
Priorities
•Meaningful staff recognition
•Investing in training & development
•Improving processes and finding efficiencies
•Partner with HR for recruitment & retention
•Strengthen cross-divisional relationships
•Build consistent communication structures
•Build a shared understanding of agency direction
•Engage in Department-wide CQI
•Alignment with CHIP priorities
•Convent the right partners at the right time
•Create shared responsibilities within
collaborations
4
3
4
Page 6 of 46
HHS 2026/2027 Budget Comparison
2027 Budget Year
2026 Adopted
2027 Administrator
Budget Increase (Decrease) %
Revenues $ 18,991,054 $ 19,158,474 $ 167,420 0.88%
Payroll $ 21,720,001 $ 22,081,859 $ 361,858 1.67%
Client/Residential $ 4,508,065 $ 4,417,024 $ (91,041) -2.02%
Other Expenses $ 5,892,678 $ 6,732,658 $ 839,980 14.25%
Use of Fund
Balance $ 0 $ 397,491 $ 397,491 0%
Initial
Appropriation $ 13,129,690 $ 13,675,576 $ 545,886 4.16%
Percentage
Appropriation 40.88% 41.15%
Sheriff
48.8%
HHS 20.5%
CDEB 9.2%
DPW 12.4%
LHCC
2.8%
All Other
6.4%
Walworth County
2026 Tax Levy to Department
5
2027 Budget Overview
PERSONNEL
REVENUE CHANGES
REDUCED EXPENSES
COST INCREASES
• Eliminate 3.8 FTE B3
• Eliminate .50 FTE
Court Specialist
• Eliminate 1.0 FTE
Reception
• Addition of 1.75 FTE
Economic Support
• MH Navigator
Proposal
• $629,000 grant
revenue increase
• $484,000 Medicaid
decrease
• WIMCR Increase
• $449,000 payroll
Savings
• Reduction in
Psychologist
contract
• Elimination of
$20,000 FFCM
contract
• $361,858 Payroll
Increase
• 10% Inpatient rate
increase
• $350,000 Birth to 3
Contract
6
5
6
Page 7 of 46
2027 Revenues
Revenues 2026 % 2027 %
Federal / State
Grants $ 12,190,992 37.95% $ 12,834,214 38.62%
Other $ 6,800,062 21.17% $ 6,324,260 19.04%
Use of Fund
Balance $ - 0.00% $ 397,491 1.20%
Tax Levy $ 13,129,690 40.88% $ 13,675,576 41.15%
Total $ 32,120,744 100% $ 33,231,541 100%
7
2027 Revenues:
Notable
Changes
Federal / State Grants: Net 2027 increase of $628,928
•SNAP Quality Assurance Funding: $172,190 (new State
program)
•TAD Grant for OWI Court: $136,621 (transferred from
COC)
•Children's Long-Term Support CLTS:
$51,000 (supplemental/exceptional foster care rates)
•Kinship Care Benefits: $45,000
•Supported Housing: $39,643
•ESS Fraud: $18,612
•WIMCR: $50,000
•Home Delivered Meals: $59,710
•Congregate Meals: ($43,989)
•FIT Families: ($19,459) - program elimination
8
7
8
Page 8 of 46
2027 Revenues:
Notable
Changes
Other/Insurance Revenues: Net 2027 decrease of $475,802
•Birth to Three Therapy Services: ($131,502) - transition to
contracted service
•Comprehensive Community Services CCS: ($283,229)
• Right sizing for the CRS to CCS Residential transition which was
overestimated for the volume of billable hours provided to
clients in residential placements
• Increasing number of clients clinically needing service but not
Medicaid eligible
•Crisis Intervention: ($93,095)
• Declining reimbursement for services since State's Medicaid
restructuring in 2024
• Community Crisis Liaisons (CCLs) billable services lower than
expected based on how they support municipalities
•Outpatient Clinic: $86,510
• Better workflow for documentation and processing of billable
services in Netsmart
9
Wisconsin Medicaid Cost
Reporting (WiMCR)
2020 2021 2022 2023 2024 2025 2026 2027
WIMCR Received $754,807 $719,715 $780,184 $944,625 $1,171,629 $1,050,120
Revenue Budget $490,000 $490,000 $450,000 $450,000 $580,000 $650,000 $700,000 $750,000
$-
$200,000
$400,000
$600,000
$800,000
$1,000,000
$1,200,000
$1,400,000
10
9
10
Page 9 of 46
Payroll Savings – Wage
Roll up
*2026 Budget included $345,000 in payroll savings
*2027 Budget proposal includes savings of
$448,961 (2.0%)
2022 2023 2024 2025 2026 2027
Payroll Activity $ 18,814,247 $ 19,356,587 $ 21,061,959 $ 21,341,198 $ 22,077,381 $ 22,530,820
Savings Included in Budget $ (195,000) $ (387,139) $ (325,000) $ (335,000) $ (345,000) $ (448,961)
Adopted Payroll $ 18,619,247 $ 18,969,448 $ 20,736,959 $ 21,006,198 $ 21,732,381 $ 22,081,859
Revised Budget $ 18,517,760 $ 19,241,078 $ 20,895,313 $ 21,293,058 $ 21,749,165
Actual/Projected Payroll
Exp $ 17,419,899 $ 18,661,844 $ 20,462,533 $ 20,306,744 $ 20,484,680
Payroll Savings $ (1,097,861) $ (579,234) $ (432,780) $ (986,313) $ (1,264,485)
Percent of Payroll Activity 6.87% 4.99% 3.60% 6.19% 7.29% 2.00%
11
Child Protective Services
Access/IA
Workers
Total Reports
Received
Total Reports
Screened In
Screen-In % State Average
2022 6 657 151 22.98% 30.42%
2023 6 625 129 20.06% 29.23%
2024 6 696 172 24.71% 27.86%
2025 4 863 270 31.29% 26.51%
2026 (to date) 4 570 174 30.53% 25.14%
Total OHC New Removals
2022 72 28
2023 70 32
2024 92 46
2025 87 43
2026 75 35
**$480,000 Foster Care budget unchanged for 2027
12
11
12
Page 10 of 46
Residential & Out-of-Home Care Costs
0
$890,672
$947,076
$805,862
$1,157,146
$1,207,181
$925,250
$836,311
$- $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000
2027
2026
2025
2024
Adult Residential
Adopted Actual
0
$1,958,610
$1,304,357
$1,885,880
$1,345,381
$1,493,354
$1,429,765
$1,642,995
$- $500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000
2027
2026
2025
2024
Child/Adolescent Out-of-Home Care
Adopted Actual
13
Inpatient Hospitalizations
1452
1020
1245
967 979
0
200
400
600
800
1000
1200
1400
1600
Days of care
2022 2023 2024 2025 2026 (projected)
130
95
129 136 140
0
20
40
60
80
100
120
140
160
Admissions
2022 2023 2024 2025 2026 (projected)
$1,291,680
$1,297,025
$1,235,935
$1,311,682
$1,247,053
$1,098,673
$899,417
$1,006,369
$1,024,923
$960,432
$1,330,522
$0 $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000
2027 Budget
2026 Proj
2026 Budget
2025 Exp
2025 Budget
2024 Exp
2024 Budget
2023 Exp
2023 Budget
2022 Exp
2022 Budget
INPATIENT
Inpatient Base Budget Inpatient Contingent Inpatient Actual Spent
2027 State Institute Rate - $1,931/day (57% increase since 2021)
14
13
14
Page 11 of 46
Senior Support Services
2027 Levy Impact - $137,921
Caregiver Support Program/Respite Care
Budget Year # of
Clients
Served
# of Clients
on Waitlist
Grant Funding Revenue Levy Funding Total Budget
2027 (budgeted) 60 40 $ 41,353 $ 0 $ 97,569 $ 138,922
2026 (adopted) 55 50 $ 59,481 $ 0 $ 44,517 $ 103,998
2026 (projected) 58 35 $ 76,300 $ 0 $ 11,490 $ 87,790
2025 49 48 $ 46,314 $ 0 $ 43,473 $ 89,787
2024 30 60 $ 48,637 $ 0 $ 20,046 $ 68,683
Supportive Home Care
Budget Year # of
Clients
Served
# of Clients
on Waitlist
Grant Funding Revenue Levy Funding Total Budget
2027 (budgeted) 55 65 $ 99,315 $ 0 $ 40,352 $ 139,667
2026 (adopted) 60 58 $ 126,421 $ 0 $ 22,409 $ 148,830
2026 (projected) 58 60 $ 117,441 $ 0 $ 20,937 $ 138,378
2025 53 51 $ 90,254 $ 0 $ 46,238 $ 136,492
2024 40 88 $ 94,332 $ 0 $ 23,541 $ 117,873
15
Home Delivered Meals
Budget Year # of
Clients
Served
# of Clients
on Waitlist
Grant Funding Revenue Levy Funding Total Budget
2027 (budgeted) 325 0 $ 147,023 $ 63,000 $ 298,878 $ 508,901
2026 (adopted) 300 0 $ 87,313 $ 60,000 $ 282,738 $ 430,051
2026 (projected) 300 0 $ 137,564 $ 65,843 $ 209,741 $ 413,148
2025 295 3 $ 166,525 $ 62,142 $ 192,948 $ 421,615
2024 242 22 $ 153,021 $ 60,101 $ 141,992 $ 355,114
Congregate Meals
Budget Year # of
Clients
Served
# of Clients
on Waitlist
Grant Funding Revenue Levy Funding Total Budget
2027 (budgeted) 260 0 $ 185,519 $ 36,000 $ 134,109 $ 355,628
2026 (adopted) 230 0 $ 239,508 $ 27,600 $ 132,518 $ 399,626
2026 (projected) 250 0 $ 173,748 $ 35,735 $ 106,967 $ 316,450
2025 229 0 $ 266,287 $ 35,124 $ 5,829 $ 307,240
2024 201 0 $ 178,688 $ 26,224 $ 82,333 $ 253,572
Senior Nutrition Program
2027 Levy Impact - $432,987
16
Home Delivered
• 41,500 Meals
Congregate
• 17,000 Meals
• Quarterly Pop-Up Sites
Pop-up sites serve an
average of 40
participants
15
16
Page 12 of 46
New In 2027
CO NT INGE NCY B UIL DING
CR ISIS L E L IAISO N
SUSTAINAB IL IT Y
FAMILY FO UNDAT IO NS HO ME
V ISIT ING GR ANT
MH DIV E RSIO N P RO GR AM
W H IT E WAT E R MH NAV IGATO R
17
Contingency Planning
County Contingency Fund: Youth Corrections
•Sliding scale based on annual State rates
•Funded with year-end budget savings
•7/1/2026 rates are $758/day or $276,670 annually
•Expecting significant future increases
Concern: HHS does not have control over these
placements or costs & is statutorily required to pay for it
Benefit: The potential cost impact is not directly
included in the annual operating budget
HHS Residential Contingency Pilot
•$582,822 new residential placements budgeted in a
contingency transfer account
◦ Behavioral Health - $123,441
◦ Family Wellness - $459,381
•Committee/Board action needed for budget transfer
Concern: HHS has more control, but is seeing increasing client
needs and facility costs
Benefit: Included in the operating budget, but Director has
added oversight on new residential placement decisions
Option: Future opportunity for another County Contingency
Fund
18
17
18
Page 13 of 46
Crisis Law Enforcement Liaisons &
Sustainability
Supervisor
CCL
Whitewater
CCL Delavan
CCL Lake
Geneva
CCL Sheriff's
Office
CCL Case
Manager
2027 Goals
▪Maximize revenues
▪Identify new grants
▪Explore cost sharing
▪Plan for possible
contraction
19
Family Foundations
Home Visiting Grant
20
• Early Home Visiting Services are currently
offered through four different program
areas using several approaches:
• Family Wellness Ongoing
• Functional Family Therapy
• Birth to 3
• Public Health Nursing
• The FFHV Grant provides funding
and technical assistance to bring
the services together, applying one
of five federally-approved
approaches.
• Parents as Teachers (PAT) emerged
as a best-fit.
If awarded, FFHV provides $200,000 annually for
up to 10 years
19
20
Page 14 of 46
Mental Health Diversion
Purpose:
• Redirect those with
mental health
conditions away
from criminal
prosecution
• Reduce the cycle of
incarceration by
addressing root
cause behavior
• Decrease mental
health crises in the
jail
How It Works:
• Eligibility based on
clinical diagnosis
and offense
• Enrollment in
mental health
treatment program
• Utilizes existing
Behavioral Health
programs
• Completion results
in reduced penalties
Benefits:
• Decreased
recidivism and
improved long-term
stability
• Right service/right
setting
• Decreased costs:
• Fewer charges
incurred in the
jail
• Decreased jail
census
• Reduction of time
spent in court
21
Mental Health Navigators
Career & College Academy Elkhorn Area School District Whitewater School District
Funding
75% EASD, 25% Opioid Settlement
Funding
75% EASD, 25% WCDHHS Opioid Settlement
Funding
50% WWSD, 50% Opioid Settlement
Duties
• Behavioral Health screening &
prevention
• Crisis intervention & treatment
• Referrals, home visits
• Treatment groups
• Independent living skills
• Municipal Court Program
Duties
• Behavioral Health screening & prevention
• Crisis Intervention and Treatment
• Referrals, home visits
• Treatment groups
• Municipal Court Program
• Staff training
Duties
• Behavioral Health screening &
prevention
• Crisis Intervention and Treatment
• Referrals, home visits
• Treatment groups
• Municipal Court Program
• Staff training
22
21
22
Page 15 of 46
Opioid Initiatives
2 0 2 7 P RO P O S E D O P I O I D B U D G E T - $ 6 8 5 , 0 1 5
P ROJ E C T E D 2 0 2 6 E N D I N G O P I O I D BA L A N C E- $ 2 , 3 8 7 , 8 3 9
Credible Mind
MH Navigator Whitewater
Youth Resiliency Programming
Youth Residential Placement
Recovery Housing
Medications
23
Opioid
Settlement
Funding
**Above information does not
include Purdue Bankruptcy
($1.5 billion) or Sackler
Settlement ($6.5 billion)
24
23
24
Page 16 of 46
Thank you!
25
Page 17 of 46
Health and Human Services | 1910 County Road NN | PO Box 1005 | Elkhorn, WI 53121
www.co.walworth.wi.us | (262) 741-3200 (o) | (262) 741-3217 (f)
Memorandum
To: Human Resources Committee
Health & Human Services Board
From: Carlo Nevicosi, Director
Date: August 26, 2026
RE: Res. No. **10/26 Authorizing the Elimination of a 0.50 FTE Court Services
Specialist Position in the Health & Human Services Department
______________________________________________________________________________
The 2027 proposed Health & Human Services budget includes the elimination of position
210827 - 0.50 FTE Court Services Specialist. In response to a proposed restructuring of
roles and responsibilities, Health and Human Services intends to reduce the FTE
dedicated to this program area by eliminating the .50 FTE Court Services Specialist
position and transitioning the current occupant i nto the vacant 1.0 FTE Court Services
Specialist position, which will be retained.
This early implementation of this planned position elimination will facilitate the transfer of
the current employee and ensure adequate staff capacity is available to support the
restructured approach in this program area going forward. The net effect of this early
implementation is to reduce the FTE count for the Court Services program from 1.50 FTE
down to 1.0 FTE, which will adjust the Health & Human Services FTE count and reflect a
wage & benefit savings of $9,332 for the remainder of 2026 and a savings of $47,983
annually as included in the 2027 proposed budget.
Page 18 of 46
1
Resolution No. xx-10/26
Authorizing the Elimination of a 0.50 FTE Court Services Specialist Position in the Health
& Human Services Department
M
oved/Sponsored by: Health and Human Services Board and Human Resource Committee 1
2
WHEREAS, there are currently 1.50 FTE Court Services Specialist positions in the Health & 3
Human Services Department; and, 4
5
WHEREAS, management at Health & Human Services is proposing a restructure of roles and 6
responsibilities of staff and seeks to transition the current employee in the part-time Court 7
Services Specialist position into the vacant full-time Court Services Specialist position and 8
eliminate the part-time 0.50 FTE Court Services Specialist position; and, 9
10
WHEREAS, the Human Resources Committee (“Committee”) has considered the elimination of 11
the 0.50 FTE Court Services Specialist position and hereby recommends the elimination. 12
13
NOW, THEREFORE, BE IT RESOLVED by the Walworth County Board of Supervisors that 14
the elimination of the 0.50 FTE Court Services Specialist position be and the same is hereby 15
approved effective as of October 19, 2026. 16
17
BE IT FURTHER RESOLVED that the County Administrator shall update the appropriate 18
Administrative Procedure to reflect the new FTE count of 1.00 FTE Court Services Specialist 19
position, 196.195 Total Health & Human Services FTEs, with the Grand Total County FTEs 20
being adjusted accordingly for the overall 0.50 FTE decrease. 21
22
23
24
25
Rick Stacey Susi Pike 26
County Board Chair County Clerk 27
28
County Board Meeting Date: October 13, 2026 29
30
Action Required: Majority Vote X Two-thirds Vote Other ______ 31
Policy and Fiscal Note is attached.
Reviewed and approved pursuant to Section 2-91 of the Walworth County Code of Ordinances:
Michael P. Cotter Date Jessica Conley Date
Corporation Counsel Finance Director
Mark W. Luberda Date
County Administrator
I
f unsigned, exceptions shall be so noted by the County Administrator.
Page 19 of 46
2
Policy and Fiscal Note
Resolution No. xx-10/26
I. Title: Authorizing the Elimination of a 0.50 FTE Court Services Specialist Position in the Health &
Human Services Department
II. Purpose and Policy Impact Statement: The purpose of the resolution is to eliminate the
0.50 FTE Court Services Specialist position at HHS.
III. Budget and Fiscal Impact: The passage of this resolution eliminating the 0.50 FTE Court
Services Specialist position will result in a savings of $9,332 for the remainder of 2026 and a
savings of $47,983 annually as included in the 2027 proposed budget.
IV. Referred to the following standing committees for consideration and date of referral:
Committee: Health & Human Services Board Date: September 16, 2026
V
ote:
C
ommittee: Human Resources Committee Date: September 16, 2026
V
ote:
C
ounty Board Meeting Date: October 13, 2026
Policy and fiscal note has been reviewed and approved as an accurate statement of the probable policy and fiscal
impacts associated with passage of the attached resolution.
Michael P. Cotter Date Jessica Conley Date
Corporation Counsel Finance Director
Mark W. Luberda Date
County Administrator
Page 20 of 46
Health and Human Services | 1910 County Road NN | PO Box 1005 | Elkhorn, WI 53121
www.co.walworth.wi.us | (262) 741-3200 (o) | (262) 741-3217 (f)
Memorandum
To: Health & Human Services Board
From: Carlo Nevicosi, Director
Date: September 9, 2026
RE: Request to Apply for the Brighter Futures Initiative Grant
______________________________________________________________________________
W
e are requesting authorization to submit a grant application to the Wisconsin
Department of Children and Families (DCF) for the Brighter Futures Initiative Grant.
The Brighter Futures Initiative supports innovative strategies that reduce risk factors, build
resiliency, and strengthen long-term outcomes for youth and families. We plan to request
$150,000, with grant awards providing three years of funding and the potential for two
additional renewal years. The initiative requires a 25% local match.
Our 2027 budget proposal includes the creation of a Mental Health Navigator assigned to
the Whitewater School District. The current plan funds 50% of this position through Opioid
Settlement dollars, with Whitewater committing the remaining 50%. Whitewater’s
contribution is contingent upon securing its own grant funding. Applying to Brighter
Futures provides an alternative path to sustain the position if Whitewater is unable to
obtain those funds.
Whitewater was selected due to demonstrated need within the district including:
• Twelve Youth Justice referrals last year
• A decline in graduation rates from 95% in 2021 to 90% in 2024
• A three-year chronic absenteeism rate of 29.9%
• Nearly half of students (47.8%) classified as economically disadvantaged
• Elevated rates of Child Protective Services involvement within the city
Page 21 of 46
The proposed school-based Mental Health Navigator would mirror our successful model
operating within the Elkhorn Area School District. Core responsibilities would include
behavioral health screenings, crisis intervention, treatment support, linkage to community
resources, home visits, staff consultation and training, and leadership of Municipal Court
Program services within Whitewater.
Authorization to apply for this grant will allow us to pursue a viable funding avenue to
support a high- impact position designed to improve safety, stability, and long- term
outcomes for Whitewater youth and families.
Page 22 of 46
Page 23 of 46
Page 24 of 46
Page 25 of 46
Page 26 of 46
dhs.wisconsin.gov
Tony Evers
Governor
Kirsten L. Johnson
Secretary
S
tate of Wisconsin
Department of Health Services
Division of Medicaid Services
201 E. Washington Ave.
PO Box 309
Madison, WI 53701-0309
Phone: 608-266-8922
Fax: 608-266-1096
TTY: 711
June 23, 2026
H
eather Merten
Income Maintenance Operational Lead
Moraine Lakes Consortium
R
E: 2026 Management Evaluation (ME) Review
D
ear Heather,
T
hank you for providing Moraine Lakes Consortium responses to the corrective action and
element reviewed sections on its final MER Findings Report. The Consortium’s responses have
been reviewed and are sufficient to close the 2026 FoodShare Management Evaluation Review.
I
would like to thank you and all staff for your cooperation, flexibility, and assistance during the
review process.
I
f you have any questions, concerns, or other feedback, please feel free to email
DHSFoodShareME@dhs.wisconsin.gov, or contact me directly by email below.
H
ave a wonderful day!
R
espectfully,
Kris Bovee
Kris Bovee
Management Evaluation Review Coordinator
Division of Medicaid Services | Dept. of Health Services
608.422.2828
kristine.bovee@dhs.wisconsin.gov
cc: Jonelle Brom, DHS Director, Bureau of Eligibility, Operations, and Training
Katie Sepnieski, DHS Deputy Director, Bureau of Eligibility, Operations, and Training
LaTanya Taylor, DHS Section Manager, Eligibility Quality Control
Vanessa Robertson, DHS Eligibility Quality Control
Mia Anderson-Inman, Alternate IM Consortia Operational contact
Page 27 of 46
Moraine Lakes Management Evaluation Review
(MER) Findings
2026
Page 1 of 7
Overview The State of Wisconsin conducts Management Evaluation (ME) Reviews to evaluate the
administration of the FoodShare (FS) program, federally known as the Supplemental Nutrition
Assistance Program (SNAP).
In accordance with Federal Regulations 7 CFER 275.5 and 275.5(b)(2):
• Each State agency shall ensure that project areas operate SNAP in accordance with the Act,
Regulations, and FNS-approved State Plan of Operations.
• States must conduct ME reviews for the State target areas, defined annually by FNS, in
accordance with the following schedule, or on a more frequent basis if there is an identified
risk:
o In large project areas every year
o In medium project areas every 2 years
o In small project areas every 3 years
Wisconsin’s project areas consist of:
• 10 consortia and Milwaukee Enrollment Services, which are large areas reviewed annually
• 9 Tribal agencies, which are small areas reviewed triennially, or more frequently if a risk is
identified
Objectives The ME Review process is designed to provide an overall picture of the agency or consortium’s
effective and accurate administration of the FoodShare program in compliance with federal guidelines,
as well as to identify areas that could be improved. The objectives of the ME review are to:
• Provide a systematic method of monitoring and assessing the FoodShare program
administration in the project areas
• Provide a basis for project areas to improve and strengthen program operations by identifying
and correcting deficiencies
• Provide a continuing flow of information between Income Maintenance (IM) agencies, state
agencies, and Food and Nutrition Services (FNS), as needed to develop the solutions to
problems in program policy and procedures
Target areas Each year FNS designates target areas to focus on for the ME Review. This year’s FNS target areas are:
• Certification Processes and Program Access
• Able-Bodied Adults Without Dependents (ABAWD) Time Limits and Work Requirements
Wisconsin has chosen to also review these at-risk areas:
• Six-Month Reporting (SMRF) Timeliness & Break in Service
• SNAP-Ed Educational Components
• Annual Mandatory Training
Page 28 of 46
Moraine Lakes Management Evaluation Review
(MER) Findings
2026
Page 2 of 7
Elements
Reviewed,
Methodology
and Tools
The ME Review activities will consist of observation and analysis of agency functionality and case
accuracy. Findings and results are compiled, shared, and discussed at the Entrance Meeting conference.
Any corrective actions and/or recommendations are addressed below in the respective areas of this
report. Assessment tools used and elements reviewed may include:
• Active Payment and Case and Procedural Error (CAPER) rates
• Review of FoodShare error letters
• FoodShare certification case file reviews
• Six Month Report Timeliness case file reviews
• Anonymous calls and customer Call Quality Reviews
• Agency website reviews
• Lobby visits and observations
• Annual mandatory training records
• EBT Log submittal and review of EBT card issuance
• Customer, Advocate, and Staff Survey responses and feedback forms submitted
Report format
and Findings
This report includes findings and recommendations that were derived from data and observations
compiled using the tools listed above, and is presented in the following sections:
A. Elements Reviewed: This section requires an agency response within 30 days – see below.
B. Findings with Corrective Actions: Each finding listed in this section requires an agency
response within 30 days – see Required Follow Up Actions section below.
C. Findings with Recommendations: These findings have recommended agency actions listed.
Agency responses are not required for these findings; however, agencies may include additional
responses, if they wish to do so.
D. Best Practices Identified: This section lists both:
• Observed past and/or current agency practices which are commendable
• Suggested practices that the agency could adopt to improve its effectiveness
Required
Follow Up
Action(s)
needed from
agencies
Within 30 days of receiving this report, please return it with your agency’s responses to all Findings
detailed in the orange boxes. Agency responses should consist of:
➢ Actions that your agency has taken or will be taking to rectify the findings and corrective
actions
➢ Details such as specific course names, and dates by which any training will be completed, etc.
➢ Any other supporting documentation that assists with addressing the finding’s corrective
actions
All other areas related to the ME review activities conducted that are not mentioned as having a Finding
in sections B-C of this report were found to be in compliance with the FoodShare program
administrative requirements, policies, and regulations.
Page 29 of 46
Moraine Lakes Management Evaluation Review
(MER) Findings
2026
Page 3 of 7
Elements Reviewed, Findings, Required Actions, Recommendations, and Best Practices:
A. Element Reviewed:
Active and Case Procedural Error Rate Improvement
Agency Response to Element
Reviewed:
Please describe all actions that the agency or consortium has taken or will take to
reduce its Active Payment errors and Case and Procedural Error Rate (CAPER).
Examples may include agency or consortium-wide training or process enhancements,
staff review of errors, internal quality assurance reviews, use of the Pre-Certification
Review (PCR) Tool, etc. Please provide specific actions taken, methods used,
course names, and completion dates, and reference all information that will be
shared with staff as part of the ME Review process.
Agency Response:
Our consortium has increased the
usage of the PCR tool since August
2025—this includes adding more
staff and increasing the number of
slots available to pull cases. We have
also lowered the parameters by which
a case can be pulled (lower thresholds
so more cases are pulled).
Additionally, we have instituted
reviews of FSQC errors with staff in
various capacities such as direct with
staff who was found in error, unit
meetings, monthly consortia QC
meetings. In 3rd quarter 2025 all staff
were required to take the following
trainings in Cornerstone: IM
Refresher Prospective Budgeting, IM
Refresher: CAPERS, IM refresher
Active Errors. Our consortium
continues to do call reviews on call
center agents in varying frequencies
and sharing common errors and PRT
responses to avoid some errors.
Review Findings in need of Corrective Action(s):
• Certification Processes and Program Access
• Able-Bodied Adults Without Dependents (ABAWD) Time Limits and
Work Requirements
• Six-Month Reporting (SMRF) reporting timelines & Break in Service
Agency Responses to Findings
in need of Corrective Action(s):
Finding
1
Upon DHS review of 25 Call Quality Reviews (CQR’s): the FS
Reporting Requirements script was not read for all calls with a
FS interview conducted.
• 2 out of 25 calls did not have the reporting requirement
script read as required per policy.
• See A2. Call Quality Reviews
Agency Response:
Our consortium will include this
reminder in our 6/10 staff meeting
when we talk about effective/quality
interviewing. During this session we
also plan to talk about the
importance of open-ended questions,
reading all scripts, asking all gatepost
questions, all topics that should be
discussed with members and clear
case comments. Our consortium will
continue to do call reviews on call
Required
Action for
Finding 1:
The Reporting Requirements Call Script OM 25-09 Attachment
is required to be read during all FS interviews, per policy
Policy
References:
FoodShare Handbook:
- 2.1.3.2 Completing the Interview
Page 30 of 46
Moraine Lakes Management Evaluation Review
(MER) Findings
2026
Page 4 of 7
- 2.1.3.2.1 Required Interview Topics
- FoodShare Reporting Requirements Call Script for
Income Maintenance Agencies (wisconsin.gov)
center agents to allow for more direct
coaching when scripts are not being
read correctly.
Finding
2
All FS application methods and the importance of the Filing
Date were not always explained to customers expressing food
insecurity:
• On 2 out of 10 Anonymous calls, staff did not explain
all FS application methods
• On 3 out of 10 Anonymous calls, staff did not explain
the importance of establishing a filing date when
applying
• See attachment A4. Anonymous Calls
Agency Response:
Our consortium will include this
reminder in our 6/10/26 FSQC
focused all-staff meeting when we
talk about effective/quality
interviewing. During this session we
also plan to talk about the
importance of open-ended questions,
reading all scripts, asking all gatepost
questions, all topics that should be
discussed with members and clear
case comments. Additionally, we are
working on a small reference item
that can be hung from
monitors/taped onto desktops to
remind staff to discuss the ways to
apply, importance of a filing date and
minimum required items to set a
filing date—this will be provided to
staff. Agencies will provide and
review the local agency script
available from ops memo 26-01
attachment B with front desk staff
who interact with potential
applicants by 6/10/26.
Required
Action for
Finding 2:
All IM staff who work with customers are required to know and
explain the minimum information required to request FS
benefits, which includes all ways to apply and the importance of
setting the filing date. Staff should attempt to set the filing date
on the same day a customer expresses food insecurity.
Policy
References:
FoodShare Handbook:
- 2.1.1 Initial Certifications (Applications)
DHS DMS Administrator’s Memo Series:
- Customer Service: dms-admin-26-01.pdf (wisconsin.gov)
- Attachment 2 – Telephone Script Tool for Consortia
and Local Agency Use: dms-admin-20-
04attachment2.pdf (wisconsin.gov)
Finding
3
FSQC Error Reports show 5 Active and 11 CAPER errors:
• Active payment error rate of 7.73%, with errors totaling
$1,131 due to:
o Wages & Salaries
▪ Agency error of $613 when the agency
did not update reported income from an
access application and issued expedited
benefits in error. When verification was
received, income was entered incorrectly.
o Child Support Payments Received from Absent
Parent
▪ Agency error of $90 due to budgeting
child support income that is not
available to the household.
▪ Agency error of $218 due to coding
child support income incorrectly so that
Agency Response:
Our IM staff will take all of the
following trainings by 7/31/26
• IM Refresher: Active Error
Rates
• IM Refresher: Case and
Procedural Errors
(CAPERS)
• IM Refresher Training:
Prospective Budgeting
• The FoodShare Basic Work
Rules and FoodShare Work
Requirement - Interviewing
and Exemptions
Page 31 of 46
Moraine Lakes Management Evaluation Review
(MER) Findings
2026
Page 5 of 7
it did not count in the foodshare budget
as it should.
o Standard Utility Allowance
▪ Client error of $151 due to client
reporting paying for heat when all
utilities are included in the rent and the
client only has a phone expense.
o Shelter Deduction
▪ Client error of $59 for reporting
incorrect property tax and homeowner’s
insurance amounts.
• CAPER error rate of 25.58%, with errors due to:
o Notices:
▪ Unclear notice of decisions received due
to incorrect calculation of income,
incorrect pay frequency used, and
incorrect child support income entered.
o Verification:
▪ FS incorrectly denied at application
without requesting income verification.
o Wages and Salaries:
▪ Income incorrectly counted for a
deceased member and for a member that
was not currently in the home.
o Application:
▪ Application denied prior to 30th day.
See Attachments A6. FSQC Errors and A7. FSQC Error Rates
• IM Refresher: Effective
Interviewing Skills and Case
Comments
• IM Refresher Training:
FoodShare Interview
Concepts - Wrapping Up
the FoodShare Interview
• IM Refresher Training:
Interpreting the FoodShare
Budget
• IM Refresher: Medical
coverage
On 5/13/26 management held our
1st FSQC monthly all staff in which
we discussed correct application of
shelter and utility costs, reviewed
available resources for looking up
property taxes, etc. Agencies will
review with staff the time available to
review policies, take trainings and
how to seek more time when needed.
We are certain that the 6/22/26
change in CWW to show 3 months
of Foodshare budgets simultaneously
will assist staff in reviewing budgets
for changes/accuracy. We will
continue to utilize the PCR tool and
increase the number of cases run
through the tool until the 25% of
Foodshare applications/renewal
value is met. FSQC case errors will
be reviewed directly with the staff
who were involved in the case at the
time of the error.
Required
Action for
Finding 3:
DHS recommends that all staff review the FSH and PH chapters
referenced below and complete these DMS-BEOT courses in
Cornerstone
• IM Refresher: Active Error Rates
• IM Refresher: Case and Procedural Errors (CAPERS)
• IM Refresher Training: Prospective Budgeting
• The FoodShare Basic Work Rules and FoodShare Work
Requirement - Interviewing and Exemptions
• IM Refresher: Effective Interviewing Skills and Case
Comments
• IM Refresher Training: FoodShare Interview Concepts -
Wrapping Up the FoodShare Interview
• IM Refresher Training: Interpreting the FoodShare
Budget
DHS also recommends regular reminders for staff to check the
FS Budget and Assistance Group pages before confirming, and
preview notices in CWW whenever possible, as best practices for
case accuracy and error prevention. In addition, DHS
Page 32 of 46
Moraine Lakes Management Evaluation Review
(MER) Findings
2026
Page 6 of 7
C. Best Practices observed over the past year and suggested for future years:
Observed: Moraine Lakes has provided excellent customer service and accurate benefits – please continue all these
practices:
✓ Call Quality Reviews and Customer surveys reflected very good customer service being provided.
✓ Agency lobby was customer-friendly with helpful staff and resources and info available.
recommends that all agencies master and utilize the Pre-
Certification Review tool, to prevent payment errors, identify
error trends, and address training needs.
Policy
References:
FoodShare Handbook
- 1.2 Verification
- 1.2.7 Unclear Information
- 2.1.3 Interviews
- 3.16.1 FoodShare Basic Work Rules
- 3.17.1 FoodShare Work Requirements for ABAWD’s
- 4.1.1 General Financial Eligibility
- 4.3 Income
- 4.6.7 Shelter and Utility Deductions
Process Help:
- 4.3 Budgets
- 11.5 Prospective Budgeting
- 3 Verification
- 18.44.2 Pre-Certification Review Tool (PCR)
- 6 Member Correspondence
- 14.15 ABAWDS
B. Review Findings with Recommendations:
• Certification Processes and Program Access
• Able-Bodied Adults Without Dependents (ABAWD) Time Limits and Work Requirements
• SNAP-Ed Educational Components
Finding
4
It is recommended that the agency websites be updated to include all four ways to apply and a link for
language translation for individuals with Limited English Proficiency.
• The Ozaukee and Walworth County websites should be updated to include all four ways to
apply.
o Currently both websites only list the access website or the call center options.
• Several of the county websites should be updated to include a link for language translation for
individuals with Limited English Proficiency.
o The Waukesha County website has a button, but no languages appear to translate.
o The Fond du Lac and Ozaukee County websites should be updated to include this.
Recommended
Action for
Finding 4:
Collaborate with technology staff to update your agency’s website to include hyperlinks and a clearer
layout.
Policy
References:
- DMS Administrator’s Memo 26-01 Customer Service
Page 33 of 46
Moraine Lakes Management Evaluation Review
(MER) Findings
2026
Page 7 of 7
✓ Over 99% of customers indicate they understand how to use their Quest Card, obtain a
replacement card, keep their card safe, and protect their PIN number.
✓ 95% of customers feel they receive great service and are treated respectfully, per the Customer
Survey results.
✓ 86% of staff feel that adequate time is allocated for completing training and reviewing OM’s.
✓ 94% of staff are aware of the Time Limited Benefits policy changes.
✓ 98% of staff indicated they read the Reporting Requirements and Work Requirements scripts
for all interviews, as is required by policy.
Suggested: Strengthening commitment to case accuracy and policy compliance:
➢ Review Certification cases and program access policies to ensure solid knowledge in this area
and that all customers who express food insecurity are receiving information about all
application methods and the importance of setting the filing date.
➢ Implement effective and sustainable internal processes to ensure that all internal work, including
EBT card log tracking, inventory, and submittal, case quality assurance checks, overpayment
processing, and fraud investigation, etc., can continue during times of staff absences or turnover.
➢ Schedule and allow adequate time for training, reviewing OM’s, and accurate case processing.
➢ Periodically review websites to ensure that all signage and links are current.
➢ Review and follow all policy references in this Findings report.
➢ Implement an internal plan for continuous improvement.
Page 34 of 46
dhs.wisconsin.gov
T
ony Evers
Governor
Kirsten L. Johnson
Secretary
State of Wisconsin
Department of Health Services
Division of Public Health
201 E. Washington Ave.
PO Box 2659
Madison, WI 53701-2659
Phone: 608-266-1251
Fax: 608-267-2832
TTY: 711 or 800-947-3529
J
uly 27, 2026
H
olli Wilki
Public Health Supervisor
Walworth County Health and Human Services
1910 CR NN
Elkhorn, WI 53121
De
ar Holli Wilki,
Thank you for your time and hospitality during the Title V MCH program site visit
conducted on 7/21/2026.
The attached report details the results of the site visit that are consistent with the
strong administrative leadership and quality of care provided in your community.
There are no areas of improvement indicating that Walworth County Health and
Human Services complies with all other aspects of the contract and applicable federal
regulations and guidance.
I would like to thank you and your staff for your hard work, cooperation, and dedication
to the Title V MCH program and look forward to our continued partnership.
S
incerely,
T
essa Donaldson
Child and Adolescent Health Unit
Wisconsin Department of Health Services
Page 35 of 46
Department of Health Services State of Wisconsin
Division of Public Health Page 1 of 4
F-03419 (01/2026)
F
amily Health Section Site Visit Evaluation
Instructions: The Wisconsin (WI) Department of Health Services (DHS) Family Health Section (FHS)
Contract Administrators will use this review form to complete the annual site visit for subrecipients. Contract
Administrators should fill out the Contract information prior to the site visit.
Contract information
Program name: Title V MCH
Contract administrator: Tessa Donaldson Date of site visit: 7/21/2026
Contract period: 2026 Contract amount: $34,155
Contracted agency: Walworth County Health and Human Services
Agency address street: 1910 County Rd NN
Agency city: Elkhorn State: WI ZIP code: 53121
Funding source: Title V MCH
Agency information
Staffing
List the names and titles of the staff person(s) responsible for each of the following:
Development of the program plan and priorities: Mallory, Holli, and Erica,
Collection and evaluation of program data: Holli, Mallory, and Sabrina
Preparation and submission of performance reports: Holli and Mallory
Recruiting, hiring, and training new staff: Holli, Erica, and Mallory
Fiscal tracking and submission of expense reports: Tim
Is the agency fully staffed for this program? Yes No
If no, what is the agency’s plan to reach full staffing capacity?
How is the agency ensuring the service needs of the program are met for any vacancies? If future
vacanies occur, they would shift the work until new hire.
How many new hires were made for the program during the previous 12 months? none
List the positions that were hired:
Describe any barriers to hiring staff? Rural location- selection is smaller
Have efforts been made to recruit and hire staff with diverse backgrounds? Yes No
Describe the agency’s efforts to ensure your workforce reflects the individuals being served: They a
intentional about the questions asked in interviews about lived and professional experience.
They recruit all throughout Wisconsin and uses social media.
Training
List the training/education received by the individuals funded through this program within the previous 12
months: Fulfilling the Promise Conference, Collabortive partnership training, Perinatal Depression
Training, other sessions online.
Subcontractors
Page 36 of 46
F-03419 Page 2 of 4
Does the agency use one or more subcontractors on this program? Yes No
If “no,” go to the next section.
If “yes,” please list their names:
Describe the subcontractor monitoring process and how often monitoring occurs:
Describe any issues experienced with subcontractor(s) and how the issues were addressed:
Does the agency inform its subcontractor(s) of the federal and state requirements for the funding sources
used in the contract? Yes No
Culturally and linguistically appropriate services (CLAS)
Is the agency compliant with the Federal Americans with Disabilities Act? Yes No
What services or resources does the agency provide to promote accessibility for individuals who are deaf or
hard of hearing, blind, visually impaired, or who have other disabilities? Various tools and signs to help
people who come in with disabilities. Working to make website accessible.
Are any of the following services available to individuals who are deaf or hard of hearing, blind, visually
impaired, or who have other disabilities?
Braille documents
Sign language services
Translator services
TTY service
Computer-based assistive technology
Other, specify:
What are the major non-English languages in the service area? Spanish
Are translations of written materials available in those languages? Yes No
Are interpreter services available in those languages? Yes No
Funding source requirements
An Affirmative Action and Civil Rights Compliance Plan is required if the agency receives federal funds over
$50,000 and has a workforce of 50 or more employees as of the award date of the contract.
Does the agency have a plan on file? Yes No N/A
It is best practice to have insurance coverage (for the agency’s own protection). The Board of Directors or
another responsible party may be held liable for costs if the agency does not maintain coverage. Typical
coverage includes general liability (covers bodily injury, property damage), automobile liability (protects
agency employees and consumers traveling to/from services using agency vehicles), and workers
compensation (provides medical expenses, lost wages, and rehabilitation costs to employees who are injured
on the job).
Note: This may not be required for State agencies.
Does the agency have insurance? Yes No N/A
Performance monitoring and quality improvement
Scope of work monitoring
Is the agency meeting its requirement to submit data and/or reports? Yes No N/A
Page 37 of 46
F-03419 Page 3 of 4
If “No”, please describe:
Describe the tools and methods used to collect the data for program services and activities: Midyear report,
track outreach events, performance management system to track data for all programs
Describe the procedures/processes used to evaluate program services and activities: Staff enter into
performance management system and managers look through that monthly. Every year when
planning they look back at previous years to improve work.
Describe any barriers to program evaluation: Dealing with how the work has to shift or does shift
throughout the year. Staff turnover.
Are program outcomes identified on the Work Plan on track to be completed? Yes No
If “no,” please describe:
Identify any reports (such as performance reports, final expenditure reports, Cost Tracking Workbooks) that
were incomplete or not provided timely: None
Financial monitoring
What months of expense reports were reviewed? (use MM-YYYY format) 03-2026 and 04-2026
Do the expenses adhere to the grant’s specific terms and conditions? Yes No
Do the expenses fall within the approved budget categories? Yes No
Do the receipts/reports match the amount reported on the expense report? Yes No
If “no,” please describe:
Are there concerns with overspending or underspending? Yes No
If “yes,” please describe:
Additional program requirements
This is reserved for additional items specific to this program or agency. It may include items for which the
Contract Administrator would like additional information. Example items may include documentation specific to
the contract regulatory information, corrective action response plans, recommendations from previous contract
years, or other items not covered in the section above.
Item 1: In general, explain how your MCH objective (s) are going?
a. W hat system changes are you seeing as a result of your work on the MCH Objective(s)?
b. D o you need any support from the objective lead or contract administrator to meet your
contract requirements?
Agency response: PMH - They were successful in building a skillset and working towards improving
quality asssurance. AMH: They are still in the planning phase but have already seen better
partnerships with schools as a result of the objective.
Item 2: Prenatal Care Coordination
a. Is yo ur agency currently providing Prenatal Care Coordination (PNCC) services?
b. I f yes, are you currently billing or planning to bill for PNCC services?
Agency response: Yes, they currently bill
Item 3: MCH Program Reminders:
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F-03419 Page 4 of 4
a. J oin Learning Community Calls live or view recording
b. M onthly Fiscal Reporting to GEARS and your contract administrator
c. W ell Badger Promotion
d. M id year and end of year reporting dates
Agency response:
Findings and recommendations
Identify any additional items to be noted for the site visit: Tessa will follow- up on questions and
concerns that were noted during the site visit.
Identify the positive findings from the site visit: Walworth County is doing a great job implementing
the AMH and PMH objectives.
Identify the corrective action response findings from the site visit: None
Summarize recommendations based on the site visit: Keep up the great work!
S
ignature — Contract administrator:
Name — Contract administrator (printed): Tessa Donaldson Date signed: 07/23/2026
Page 39 of 46
Tony Evers
Governor
DIVISION OF MEDICAID SERVICES
201 E Washington Avenue
MADISON WI 53701-0309
Kirsten L. Johnson
Secretary
State of Wisconsin Telephone: 608-266-8922
Fax: 608-266-1096
TTY: 711 Department of Health Services
www.dhs.wisconsin.gov
Date: July 8, 2026
To: Alison Mansky, Birth to 3 Program Administrator
Walworth County Birth to 3 Program
From: Deborah Rathermel, Director
Bureau of Children’s Services
Re: DETERMINATION STATUS FOR FEDERAL FISCAL YEAR (FFY) 2024: JULY 1, 2024 - JUNE 30,
2025
The purpose of this memo is to communicate the determination status for the Wisconsin Birth to 3 Program and the
determination status for each local Birth to 3 Program for FFY 2024.
The Office of Special Education Programs (OSEP) within the U.S. Department of Education requires states to
monitor and enforce the Individuals with Disabilities Education Act (IDEA) by issuing local determinations
annually per 34 CFR 303.700(a)(2), specific to the performance of each early intervention program.
The State of Wisconsin and Walworth County Birth to 3 Program determination statuses for FFY 2024 are listed
below.
Wisconsin’s overall Determination Status is “Meets Requirements”
Walworth County Birth to 3 Program Determination Status is “Meets Requirements.”
This communication includes the attached documents and links:
1. The official Determinations Results and Compliance Matrix. (PDF)
2. Determinations Results and Compliance Matrix Instructions (P-02398i-2022)
3. County Birth to 3 Program – Annual Determinations Analysis Summary (2026)
4. County Birth to 3 Program – Improvement Plan (2026)
(Optional for programs in Meets Requirements and Needs Assistance for the first year)
5. 2026 Determinations Follow-Up Activities and Technical Assistance Details (PDF)
Important: This attached document provides details on required activities to complete.
According to the Part C Regulations (34 CFR 303.700(d)), states must monitor each local program and apply
enforcement actions for identified determinations. Counties in “Meets Requirements” status must:
• Complete the Determinations Analysis Summary (2026) by 8/5/2026.
Note: Please refer to the 2026 Determinations Follow-Up Activities and Technical Assistance Details document
attached and the “Annual County Birth to 3 Program Determinations: Follow-Up Activities and Technical
Assistance (TA) Requirements” (checklist) for more details of the required activities. County programs in all status
categories are encouraged to attend the Determinations Analysis Technical Assistance Forums.
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2
Contact the BCS Technical Assistance Center Inbox dhsbcstac@dhs.wisconsin.gov with any questions and to
schedule technical assistance (required).
On behalf of the Department of Health Services, thank you for your commitment to the children and families of
your community.
cc Regena Floyd-Sambou, Children and Family Program Specialist, Determinations TA Lead
Page 41 of 46
P-02398B (03/2026)
1
Walworth County’s 2024-25 Determinations Results and Compliance Matrix
Table 1 Overall Percentage and Determination
81.94% Meets Requirements
Results and Compliance Overall Score
Total Determination Points Available County Determination Points Received Score %
Results 8 6 75.00%
Compliance 9 8 88.89%
Total Result and Compliance Score 81.94%
Participation in Fiscal Reconciliation
Participation Results
Fiscal Reconciliation Complete and Timely Participation
Total Impact on Determination Status No Change to Determination Status
Table 2 Results Component 1&2 – Data Quality & Completeness
Calculating useable
child outcomes data State Average % County % Walworth
County #
Determination Points
Received Determination Points Available
In the Program less
Than Six Months 28.31% 26.04% 25 NA NA
Unfixable Errors 0.72% 2.08% 2 1 2
Total Usable Child
Outcomes 70.97% 71.88% 69 2 2
Totals 100.00% 100.00% 96 3 4
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P-02398B (03/2026)
2
Table 3 Results Component 3 – Children’s Performance
Outcome Summary Statement State Target County’s 2023-24
Results
County’s 2024-25
Results SSP Received SSP Available
A. Positive social-emotional
skills
Summary Statement 1: Of those infants
and toddlers who entered early
intervention below age expectations in
each Outcome, the percent who
substantially increased their rate of growth
by the time they turned 3 years of age or
exited the program.
59.34% 71.88% 71.21% 2 2
Summary Statement 2: The percent of
infants and toddlers who were functioning
within age expectations in each Outcome
by the time they turned 3 years of age or
exited the program.
42.30% 28.13% 36.23% 1 2
B. Acquisition and use of
knowledge and skills
Summary Statement 1: Of those infants
and toddlers who entered early
intervention below age expectations in
each Outcome, the percent who
substantially increased their rate of growth
by the time they turned 3 years of age or
exited the program.
64.57% 76.19% 70.59% 2 2
Summary Statement 2: The percent of
infants and toddlers who were functioning
within age expectations in each Outcome
by the time they turned 3 years of age or
exited the program.
31.30% 17.19% 28.99% 1 2
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P-02398B (03/2026)
3
Table 3 Results Component 3 – Children’s Performance
Outcome Summary Statement State Target County’s 2023-24
Results
County’s 2024-25
Results SSP Received SSP Available
C. Use of Appropriate Behavior
to meet their needs
Summary Statement 1: Of those infants
and toddlers who entered early
intervention below age expectations in
each Outcome, the percent who
substantially increased their rate of growth
by the time they turned 3 years of age or
exited the program.
65.29% 65.63% 80.88% 2 2
Summary Statement 2: The percent of
infants and toddlers who were functioning
within age expectations in each Outcome
by the time they turned 3 years of age or
exited the program.
45.08% 25.00% 33.33% 1 2
Points Calculated for Results Component 3 - Children’s Performance SSP Received SSP Available
Total Amount of SSP 9 12
Total Determination Points 3 4
Table 4 Compliance Component - Monitoring Priorities and Indicators
Indicator State Target State Results County Results Points Received
1. Percent of infants and toddlers with individualized family
service plans (IFSPs) who receive the early intervention
services on their IFSPs in a timely manner.
100.00% 99.91% 100.00% 1
2. Percent of infants and toddlers with IFSPs who primarily
receive early intervention services in the home or
community-based settings.
99.00% 99.49% 100.00% 1
3. See Table 3
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P-02398B (03/2026)
4
Table 4 Compliance Component - Monitoring Priorities and Indicators
Indicator State Target State Results County Results Points Received
4. Percent of families participating in Part C who report that
early intervention services have helped the family:
a. Know their rights
b. Effectively communicate their children’s needs
c. Help their children develop and learn
81.19%
86.40%
84.06%
81.25%
85.71%
81.11%
57.14%
57.14%
57.14%
NA
NA
NA
5. Percent of infants and toddlers birth to 1 with IFSPs
compared to national data 1.09% 1.16% 0.85% NA
6. Percent of infants and toddlers birth to 3 with IFSPs
compared to national data 3.04% 3.55% 2.94% NA
7. Percent of eligible infants and toddlers with IFSPs for whom
an initial evaluation, initial assessment, and initial IFSP
meeting were conducted within Part C’s 45-day timeline
100.00% 99.62% 100.00% 1
8A. Percent of toddlers with disabilities exiting Part C with timely
transition planning for whom the lead agency has developed
an IFSP with transition steps and services at least 90 days and
at the discretion of all parties, not more than nine months,
prior to the toddler’s third birthday.
100.00% 99.88% 100.00% 1
8B. Percent of all toddlers with disabilities exiting Part C with
timely transition planning for whom the lead agency has
notified (consistent with any opt-out policy adopted by the
state) the SEA and LEA where the toddler resides at least 90
days prior to the toddler’s third birthday for toddlers
potentially eligible for Part B preschool services.
100.00% 98.80% 98.15% 1
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P-02398B (03/2026)
5
Table 4 Compliance Component - Monitoring Priorities and Indicators
Indicator State Target State Results County Results Points Received
8C. Percent of all toddlers with disabilities exiting Part C with
timely transition planning for whom the lead agency has
conducted the transition conference held with the approval
of the family at least 90 days, and at the discretion of all
parties, not more than nine months prior to the toddler’s
third birthday for toddlers potentially eligible for Part B
preschool services.
100.00% 98.77% 91.30% 0
9. Percent of hearing requests that went to resolution sessions
that were resolved through resolution session settlement
agreements (applicable if Part B due process procedures are
adopted).
NA NA NA 1
10. Percent of mediations held that resulted in mediation
agreements. 100.00% NA NA 1
Timely correction of a finding of non-compliance (general
supervision). 100.00% 100.00% NA 1
Points Received for Compliance Component
Total Determination Points
Total determination points possible Total determination points received for
Walworth County
9 8
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Source: Walworth County website. First collected Oct 8, 2026.