Police and Fire Commission Meeting — Agenda Packet

October 8, 2026 Police & Fire Commission Agenda 1 City of Lake Geneva, 626 Geneva St, Lake Geneva, WI 53147-262.248.3673-www.cityoflakegeneva.gov Police & Fire Commission Agenda Thursday, October 8, 2026 - 4:00 PM Lake Geneva City Hall; Council Chambers Members: Commissioners: Spyro Condos, Len Jegerski, Tom Clausen, Emily Soley-Jonson and Eileen LeFevre Town of Geneva Fire Liaison Steve Otten, Town of Linn Fire Liaison Jim Livingston 1. Call to Order 2. Pledge of Allegiance 3. Roll Call 4. Comments from the public as allowed by Wis. Stats. §19.84(2), limited to items on this agenda, except for public hearing items. Comments will be limited to 5 minutes 5. Acknowledgement of Correspondence 6. Approval of the minutes from September 10, 2026 7. Police Department Business a. Discussion/Action-Approval of the bills for the month of September 2026, Operating in the amount of $463,022.61, Capital Purchases in the amount of $25,926.18 for a total of $488,948.79 b. Review Reports i. Chief's Report ii. Top Five Monthly Incidents iii. Monthly Activity Reports c. Discussion/Action – Accept letter of resignation Officer Bradley Potter effective September 22, 2026 d. Discussion/Action – Confirm Change of Status of Part Time Officer Thomas Giovannoni to Lead Community Service Officer Giovannoni e. Discussion/Action – Confirm hiring of Administrative Specialist Carey Denecke effective November 2, 2026 f. Acknowledgement of Thank You notes 8. Fire Department Business a. Fire Prevention Week Proclamation b. Discussion/Action-Approval of the bills for the month of September 2026, Operating in Page 1 of 87 October 8, 2026 Police & Fire Commission Agenda 2 the amount of $428,008.56, Equipment Replacement Purchases in the amount of $1,482.62, for a total of $429,491.18 c. Review Reports i. Chief's Update and Fire Department Report ii. EMS Medical Billing/Stark Medical Billing d. Discussion/Action-Approval of Lexipol Policies • 103 Policy Manual • 600 Fire Apparatus Driver Operator Training • 604 Hazard Communication Program Training • 616 Live Fire Training • 909 Personal Alarm Devices • 1005 Fire Officer Development • 1022 Wellness Program • 1066 Voluntary Leave Donation for Employee on Approved Leave • 1103 Flag Display e. Discussion/Action – Confirmation of Hiring full-time Firefighter/Paramedic Jaemie McDonough f. Discussion/Action – Approve posting of Lieutenant promotional process 9. Motion to go into closed session under Wisconsin State Statute 19.85(1)(f), considering financial, medical, social or personal histories, or disciplinary data of specific persons, which if discussed in public would likely have a substantial adverse effect upon the reputation of any person referred to: Specifically Fire Department - Personnel Health Discussion, and Wisconsin State Statute 19.85(1)(e), Deliberating or negotiating the purchasing of public properties, the investing of public funds, or conducting other specific public business, whenever competitive or bargaining reasons require a closed session: Specifically Police Department - School Resource Officer Agreement 10. Motion to return to open session pursuant to Wisconsin State Statute 19.85(2) and take action on any items discussed in closed session. 11. Adjournment A quorum of the Council may be present; however, no official Council action will be taken. Requests from persons with disabilities who need assistance to participate in this meeting should be made to the City Clerk’s office in advance so that the appropriate accommodations can be made. Page 2 of 87 Page 3 of 87 Page 4 of 87 Page 5 of 87 Page 6 of 87 Page 7 of 87 Page 8 of 87 Page 9 of 87 Top Five Monthly Incidents – September 2026 Controlled Substances Investigation — Sept. 2, 10:16 a.m. Fire personnel responding to a reported gas leak in the 500 block of Spring Street notified officers of concerns regarding a basement grow operation. Officers obtained a search warrant and located an alleged grow operation. A 56-year-old man was taken into custody and confined in the Walworth County Jail on charges including manufacture/delivery of THC, possession with intent to deliver LSD and psilocin, maintaining a drug-trafficking place, and possession of drug paraphernalia. OWI and Drug Arrest — Sept. 10, 1:00 a.m. During a traffic stop near S. Edwards Boulevard and North Bloomfield Road, officers observed open and empty alcohol containers in the vehicle. A 29-year-old Woodstock, Illinois, man was arrested on charges including first-offense OWI, second-or-subsequent possession of cocaine and THC, possession of drug paraphernalia, open intoxicants—driver and operating without a license. Charges were referred for a 26-year-old Walworth woman for possession of cocaine and THC, drug paraphernalia, and open intoxicants—passenger. Pedestrian-Involved Traffic Crash — Sept. 18, 8:18 a.m. A school bus struck a pedestrian walking a dog at Broad and Geneva streets. The pedestrian was transported to a local hospital with non-life-threatening injuries. The 61-year-old Lake Geneva bus driver was cited for failure to yield to a pedestrian. No students or the dog was injured. Burglary, Theft, and Drug Arrest — Sept. 21, 9:54 p.m. Employees at a business in the 900 block of Maxwell Street reported surveillance footage showing a known suspect allegedly entering the business three times and taking money. After the suspect returned on Sept. 24, officers conducted a traffic stop and took the suspect into custody. Charges were referred for a 24-year-old Rockford, Illinois, woman, including burglary, theft, criminal trespass, identity theft, resisting/obstructing, possession of methamphetamine, and possession of drug paraphernalia. A 37-year-old Loves Park, Illinois, woman was also confined in the Walworth County Jail on charges including operating without a license, operating without the owner’s consent, and possession of drug paraphernalia. Serious-Injury Motorcycle Crash — Sept. 26, 10:11 p.m. Officers responded to the 1000 block of Tolman Street for a motorcycle-versus-vehicle crash. The investigation found the motorcycle left its lane of travel and struck another vehicle. The 32- year-old Genoa City operator was flown to a hospital. Citations for OWI, reckless driving— endangering safety, and operating left of center were mailed to his residence. Page 10 of 87 Lake Geneva Police Department Incidents Summary List 626 Geneva St | Lake Geneva, WI 53147 | Phone: (262) 248-4455 ** For official use only ** 10:55:16 am Tuesday, October 6, 2026 Total 911 Hang Up/Misdial 51 Abandoned Property/Vehicle 2 Accident - Car vs Deer 1 Accident - Hit and Run 6 Accident - Personal Injury 5 Accident - Property Damage 30 Alarm - Business 14 Alarm - Fire 21 Alarm - Residential 3 Alarm - Vehicle 3 Animal - Other 13 Animal Loose 15 Animal Noise 1 Assist Building Department 2 Assist- Citizen 58 Assist City Hall 1 Assist DPW 1 Assist EMS 82 Assist Fire 14 Assist Meter Deprt 2 Assist Motorist 22 Assist Police Department 22 Assist Utilities Department 4 Attempt to Locate 15 Background Check 3 Bail Jumping 2 Reporting Period: 9/1/2026 - 9/30/2026 Page 1 of 5Phoenix RMS ** Confidential - Unauthorized Use Prohibited ** Page 11 of 87 Lake Geneva Police Department Incidents Summary List 626 Geneva St | Lake Geneva, WI 53147 | Phone: (262) 248-4455 ** For official use only ** 10:55:16 am Tuesday, October 6, 2026 Total Bank Run 1 Bar Check 1 Bicycle Violation/Complaint 1 Building Check 246 Burglary 3 Call Back 35 Child Custody Problems 2 Civil Matter 6 Community Service 4 Complaint Department/Officer 4 Criminal Damage To Property 3 Damage to Property 2 Death Investigation 1 Debris in Roadway 8 Department Property Maintenanc 1 Dept of Public Works/Utility C 1 Disorderly Conduct 26 Domestic Abuse 2 Drug Take Back 2 Drugs 7 Escort 1 Extra Patrol 305 Fight 1 Fingerprinting 1 Five Day 3 Found Property 29 Fraud 6 Harassment 4 Page 2 of 5Phoenix RMS ** Confidential - Unauthorized Use Prohibited ** Page 12 of 87 Lake Geneva Police Department Incidents Summary List 626 Geneva St | Lake Geneva, WI 53147 | Phone: (262) 248-4455 ** For official use only ** 10:55:16 am Tuesday, October 6, 2026 Total Home Visit 1 House Check 5 Injury on City Property 2 Intoxicated Subject/Subjects 5 Juvenile Trouble 3 Keep the Peace 4 Language Line 4 Liquor/Alcohol Violation 9 Lockout - Vehicle 18 Log Entry 176 Lost Property 21 LPR 5 Mabas Radio Test 4 Mail Blood/Blood Run 6 Marine Patrol 6 Miscellaneous 23 Missing Person - Juvenile 2 Neighbor Trouble 7 Noise Complaint 17 Obstructing/Resisting 1 Open Door/Window 12 OWI 9 Parking Complaint/Violation 33 Parking Permission 1 Power Outage 1 Prisoner/Person Transport 1 Receive Information 19 Reckless Driver 11 Page 3 of 5Phoenix RMS ** Confidential - Unauthorized Use Prohibited ** Page 13 of 87 Lake Geneva Police Department Incidents Summary List 626 Geneva St | Lake Geneva, WI 53147 | Phone: (262) 248-4455 ** For official use only ** 10:55:16 am Tuesday, October 6, 2026 Total Records Check/Permit/License 25 Repo 3 Ride Along 4 Road Hazard 3 Scam 4 Sexual Offenses 1 Shoplifting/Retail Theft 4 Sick Call In 65 Sign Down 4 SILVER ALERT 2 Solicitor/Direct Seller 1 Special Events 1 Squad Car Damage 1 Suspicious Activity 63 Swat Call 1 THEFT - ALL 10 Threats 3 Traffic Stop 265 Traffic/Driving Complaint 5 Tree Down 1 Trespassing Land or Dwelling 4 Unmanned Aerial Vehicle (Drone) 3 Unwanted Subject 9 Vin Check 1 Warrant/Paper Service 3 Warrant/Paper Service Attempt 1 Water Main Break 1 Welfare Check 37 Page 4 of 5Phoenix RMS ** Confidential - Unauthorized Use Prohibited ** Page 14 of 87 Lake Geneva Police Department Incidents Summary List 626 Geneva St | Lake Geneva, WI 53147 | Phone: (262) 248-4455 ** For official use only ** 10:55:16 am Tuesday, October 6, 2026 Total Total 2,030 Page 5 of 5Phoenix RMS ** Confidential - Unauthorized Use Prohibited ** Page 15 of 87 Lake Geneva Police Department 626 Geneva St. Lake Geneva WI 53147 Phone: ( 262 ) 248-4455 Charges by Statute Report Printed On: 10/05/26 13:51 Reporting Period: 09/01/2026 - 09/30/2026 This report contains all arrest charges and citations, and all citations types (traffic, arrest, and warnings). Lake Geneva Total 125.085(3)(b)4 - ID Card Violations 1 18-321 961.573(1) - Possession of Drug Paraphernalia 2 30.68(7) - Boat Operation w/in Restricte 1 341.03(1) - Operate Vehicle- Registration Revoked,Suspended 1 341.04(1) - Non-Registration of Auto or Oth Veh < 10,000 lbs 8 341.15(1) - Fail/Display Vehicle License 2 341.15(2) - Improperly Attached License P 1 343.05(3)(a) - Operate w/o Valid License 6 343.05(3)(a) - Operating Without a License - 1st Offense 4 343.05(3)(a) - Operating Without a License-2nd Offense w/in 3 Yrs 1 343.05(3)(b) - Operate Motorcycle w/o Valid 2 343.44(1)(a) - Operate Motor Vehicle While Suspended-1st Offense 6 343.44(1)(a) - Operating While Suspended 1 343.44(1)(b) - Operate Motor Vehicle While Revoked 3 344.62(1) - Operate Vehicle w/o Insurance 11 344.62(2) - Opr Veh W/O Proof of Insurance 1 346.04(2) - Failure to Obey Traffic Offic 3 346.05(1) - Operating Left of Center Line 3 346.19(1) - Fail To Stop for Emerg Vehicle 1 346.23(1) - FYR To Ped/Bicycle/EPAMD 1 346.24(1) - FYR Ped/Bic/EPAMD - Unc Inter 2 346.33(1)(b) - Unlawful U/Y Turn - MidBlock 2 346.37(1)(b) - Violate Yellow Traffic Signal 1 346.37(1)(c)1 - Violate Red Traffic Signal 3 346.38(1) - Pedestrian Signal Viol By Veh 1 346.39(1) - Fail Stop - Flash Red Signal 1 346.46(1) - Fail Stop At Stop Sign 2 346.52(1)(d) - Stopping/Standing on Sidewalk 1 346.53(3) - Parking/Standing Near Fire Hy 2 346.55(3) - Park Private Prop w/o Consent 1 346.57(2) - Unreason and Imprudent Speed 2 346.57(4)(e) - Speeding on City Highway (1-10 MPH) 1 346.57(5) - Exceeding Speed Zones/Posted Limits (1-10 MPH) 6 346.57(5) - Exceeding Speed Zones/Posted Limits (16-19 MPH) 1 346.62(2) - Reckless Driving - Endanger Safety - 1st 1 346.63(1)(a) - Operating While Intoxicated - 1st Offense 12 346.68 - Hit and run unattended vehicle 3 346.70(1) - Failure to Notify Police of A 1 346.89(1) - Inattentive Driving 1 346.935(2) - Possess Open Intoxicants in M 5 1 of 2 ** Confidential - Unauthorized Use Prohibited ** ProPhoenix rev. 06/11/2018 Page 16 of 87 Lake Geneva Police Department 626 Geneva St. Lake Geneva WI 53147 Phone: ( 262 ) 248-4455 Charges by Statute Report Printed On: 10/05/26 13:51 Reporting Period: 09/01/2026 - 09/30/2026 This report contains all arrest charges and citations, and all citations types (traffic, arrest, and warnings). Total 346.935(3) - Keep Open Intoxicants in MV 2 347.06(1) - Operation w/o Required Lamps 1 347.09(1)(a) - Operate Motor Vehicle w/o 2 H 2 347.13(1) - No Tail Lamp/Defective Tail L 1 347.14(1) - Operate Veh w/o Stopping Lights 3 347.413(1) - Failure Install Ignition Interlock Dev/Tampering 1 347.48(2m)(b) - Vehicle Operator Fail/Wear Se 2 50-1 - Disorderly conduct 1 50-1 943.50(1m)(d) - Retail Theft - Concealment of Items - Juvenile 1 50-1 946.41(1) - Obstructing an Officer 1 50-1 947.01 - Disorderly Conduct 2 50-1 961.41(3g)(e) - Possession of a Controlled Substance 4 6-1 125.07(4)(b) - Alcohol-Possession/Consumption-Underage Person 2nd 1 74-1 346.54(1)(c) - Parking - Outside White Parking Space Lines 2 74-1 346.55(3) - Parking - Posted Private Property 1 74-210(a)(1) - Parking - No Parking/Standing/Stopping Zones 1 74-210(f) - Parking - Backed into Parking Stall 2 74-221 - Parking Meter Violation 1 74-223(g) - Bicycle-Board/Blade Prohib on a Sidewalk/Bus Dist 1 74-6(d) - Parking - Parked at Yellow Curb/Grass - School 1 90-51 30.51(1) - Operate boat without valid certificate of number 2 90-51 30.523(1) - Fail to have certificate of number on boat 1 90-51 30.523(2) - Fail to display registration decal or number on boat 2 90-51 30.62(3)(a) - Fail to provide proper number of PFDs 1 90-51 30.66(3)(b) - Operate PWC greater than SNW w/in 100 of boat 11 90-51 30.678(2)(C) - Operate PWC w/o valid safety certificate 1 941.20(1)(b) - Operate/Go Armed w/ Firearm-I 1 943.13(1m)(b) - Trespass to Land-Remain after 2 943.50(1m)(d) - Retail Theft - Intent Conceal-(<=$2,500)(UCR <$50) 3 946.41(1) - Resisting or Obstructing an O 1 947.01(1) - Disorderly Conduct - Causing a Disturbance 3 961.41(3g)(e) - Possession of THC 1 TR305.34(3) - Cracked/Damaged Vehicle Winds 1 Total 169 2 of 2 ** Confidential - Unauthorized Use Prohibited ** ProPhoenix rev. 06/11/2018 Page 17 of 87 Page 18 of 87 Page 19 of 87 Page 20 of 87 Telephone Calls 2,119 911 calls - 242 Window Assists - 1,129 Telephone Calls - 2,029 911 calls - 249 Window Assists- 920 Calls for Service - 2,030 Arrests 169 Calls for Service - 2,280 Arrests 219 2025 Dispatch Activity for September 2026 Patrol Activity for September 2025 Patrol Activity for September Lake Geneva Police Department Monthly Activity Statistics October 2026 Dispatch Activity for September Page 21 of 87 Page 22 of 87 Page 23 of 87 Fire Prevention Week 2026 WHEREAS, the City of Lake Geneva is committed to ensuring the safety and security of all those living in and visiting the Lake Geneva Area; and WHEREAS, fire remains a serious public safety concern both locally and nationally, and the presence of lithium-ion batteries in many household devices introduces fire risks; and WHEREAS, most of the rechargeable electronics used in homes daily, including smartphones, tablets, laptops, power tools, e-bikes, e-scooters, and toys, are powered by lithium-ion batteries, which if misused, damaged, or improperly charged, can overheat, start a fire, or explode; and WHEREAS, the National Fire Protection Association reports an increase in battery-related fires, underscoring the need for public education on the safe use of lithium-ion batteries and devices; and WHEREAS, the way lithium-ion battery devices are charged can make a difference in helping prevent home fires; and WHEREAS, safe charging includes using the cord and charger that came with your device or one approved by the manufacturer, charging on a hard, flat surface, watching for warning signs like devices that are very hot or start to swell, unplugging when fully charged, and charging larger devices like e-bikes outside and away from exits; and WHEREAS, residents are encouraged to understand that safe charging means making smart choices every time they plug in; and WHEREAS, Lake Geneva first responders remain dedicated to reducing the occurrence of fires through prevention, safety education, and community outreach; and WHEREAS, the 2026 Fire Prevention Week theme, “Charge into Fire Safety: Safe Charging Is a Superpower,” serves to remind all residents that safe charging can help reduce the risk of fires in homes and communities; NOW, THEREFORE, I, Todd Krause, Mayor, do hereby proclaim October 4–10, 2026, as Fire Prevention Week throughout Lake Geneva, and urge all residents to learn about and practice safe charging habits. Page 24 of 87 Page 25 of 87 Page 26 of 87 Page 27 of 87 Page 28 of 87 Page 29 of 87 Page 30 of 87 Page 31 of 87 Page 32 of 87 Page 33 of 87 Page 34 of 87 Fire Department Report Activities Report for September 2026 Proudly Serving Since 1880 Page 35 of 87 Lake Geneva Fire Department • Activities Report, September 2026 • Page 1 Department & Community Events Congrats to FF/PM Matthew Lacher on placing 3rd in the Men's Division at the Red Bull Rush Delivery on September 19th! Great job representing Lake Geneva! On September 11th, the department conducted a remembrance ceremony marking the 25th anniversary of the tragedy that struck our nation on September 11 th, 2001. The ceremony was opened by a lone bagpiper playing traditional songs and leading our bunted tower ladder back to quarters. This was followed by reflections from department members who were serving on 9/11, notably FF Bill Beeschen, who worked at Ground Zero following the attacks and assisted with recovery efforts. Thank you to Covenant Harbor for offering us the opportunity to train in the dining hall prior to its razing. Crews were able to complete search and rescue, hoseline advancement, and ladder evolution drills throughout the month Page 36 of 87 Lake Geneva Fire Department • Activities Report, September 2026 • Page 2 We want to thank everyone who came out and supported Lake Geneva Firefighters Association IAFF Local 5625 during the Venetian Festival this year. Your generosity and support helped us raise money for the Muscular Dystrophy Association (MDA), and we are incredibly grateful to everyone who donated and helped make our first year such a success. Thank you for helping us make a difference. October Personnel Anniversaries • Firefighter/Paramedic Jason McDaniel- 1 year • Firefighter/Paramedic David Schiltz- 5 years • Firefighter/EMT Christian Janssen- 5 years Notable Calls for Service On September 5th, Station 283 was dispatched to a report of a rollover vehicle collision at Hwy 120 and Hwy B. Upon arrival, Engine and Med 283 found a rolled-over vehicle off the roadway. Three persons were assessed and released from the scene with no injuries reported. Response- Engine 283, Med 283, Squad 281, Med 281, and Car 282 On September 9th, Med 281 responded to the Urgent Care for the report of chest pains. Upon arrival, the patient was assessed and determined to be experiencing an active heart attack. The patient was emergently transported to Froedtert South for emergency cardiac catheterization. Crew- FF/PMs Jolly, Ferger Olsen, and Baker Page 37 of 87 Lake Geneva Fire Department • Activities Report, September 2026 • Page 3 In the afternoon of September 16th, Med 281 was dispatched to a fall victim. Upon contact, the patient reported no injuries from the fall and declined further care but did accept an assessment. At the completion of the assessment, the patient was determined to be experiencing a suspected heart attack. The patient accepted transport to Froedtert South for emergency cardiac interventional surgery. Crew- FF/PMs Straube, Martinez, and Cullen On September 24th, Med 281 responded to a Paramedic Intercept request from the Bloomfield Genoa City Fire Department for an unstable patient experiencing chest pains. The ECG indicated an active heart attack. Stabilizing medications were administered and the patient was transported to Froedtert South for emergency cardiac surgery. Crew- EMT Vieau, FF/PMs Martinez and Osnacz At approximately 10:15 p.m. on September 26th, Engine 281 and Med 281 were dispatched for the report of a cardiac arrest in the 1000 block of Tolman St. Upon arrival, they encountered a motorcycle operator down in the roadway in what appeared to be a motorcycle collision. Aeromedical transport was requested while the crew controlled major bleeding, head trauma, and suspected collapsed lungs. Following stabilization and a delayed aeromedical arrival estimate, the patient was transported to a local hospital and subsequently transferred to a trauma center. Response- Engine 281 and Med 281 Page 38 of 87 Lake Geneva Fire Department • Activities Report, September 2026 • Page 4 By the Numbers 2025 Total Jan 1- Sept 30, 2025 Jan 1- Sept 30, 2026 September 2025 September 2026 General Alarms REPORT UNAVAILABLE Shift Alarms REPORT UNAVAILABLE Calls For Service 2025 Total Jan 1- Sept 30, 2025 Jan 1- Sept 30, 2026 September 2025 September 2026 ABD- Abdominal Pain 0 12 2 ALLERG- Allergic Reaction 12 1 ALTERED- Altered Mental Status 28 5 AMB- Ambulance Request 1907 1410 687 170 1 ASSAULT- Assault Victim 4 3 BACK- Back Pain 12 3 BITE- Animal or Insect Bite 2 0 BLEED- Bleeding 17 6 BREDIF- Breathing Difficulty 75 10 BURNING- Burning Complaint 3 2 3 1 0 CARDIAC- Heart Problem 69 10 CHOKE- Choking Victim 3 0 CO- Carbon Monoxide Detector Alarm 46 28 75 2 6 DIABET- Diabetic Problem 18 0 6 ENVIRO- Environmental Emer. 1 0 ERROR- Error 14 10 16 1 2 FALL- Fall Victim 215 0 37 FIRE – Report of Fire 57 42 0 2 0 FIREALM – Fire Alarm 250 190 271 19 37 FIRBRUS – Grass/Brush Fire 10 9 12 1 0 FIREINV – Fire Investigation 8 7 8 1 0 FIREOTH- Other Unspecified Fire 37 3 FIRESTR- Structure Fire 10 0 0 FIREVEH- Vehicle Fire 8 0 2 GAS – Gas Odor or Leak 37 26 54 4 5 HAZMAT- Hazmat Call 3 2 3 2 HEADACHE- Headache 3 1 HEADINJ- Head Injury 6 2 INTERCEP – ALS Intercept 6 4 6 1 1 MABAS – Mabas Call 39 27 27 1 0 MEDALRM- Medical Alarm Pendant 2 2 MUTAIDAM – Mutual Aid EMS 110 81 56 10 2 MUTAIDFI – Mutual Aid Fire 32 24 25 6 3 MAFE – Mutual Aid Fire & EMS 4 2 3 1 Page 39 of 87 Lake Geneva Fire Department • Activities Report, September 2026 • Page 5 2025 Total Jan 1- Sept 30, 2025 Jan 1- Sept 30, 2026 September 2025 September 2026 MVAINJ- MVA with Injuries 95 63 72 7 9 OB- OB or Pregnancy Emergency 1 1 OTHER – Other 31 22 45 1 10 OVERDOSE- Overdose/Poisoning 3 0 PNB- Cardiac Arrest 17 2 PSYCH- Behavioral Emergency 3 0 SEIZ- Seizure/Convulsions 21 2 SICK- Sick Person 68 35 STAN – Standby 41 34 32 6 10 STROKE- Stroke Symptoms 29 7 TEMS – Tactical EMS Request/Swat 8 8 9 2 3 Tech – Technical Rescue Team 0 0 0 TEST- FIRE/EMS Test 0 5 0 TRAUMA- Traumatic Injury 15 3 UNCON- Unconscious person 42 4 UNK- Unknown Medical Problem 43 7 WATERRES- Water Rescue 2 1 4 0 WEATHER- Weather Emergency 74 0 Total 2703 1992 2263 235 246 Average Response Time Shift Call (time of call to scene, emergent responses within primary response area and excluding mutual aid & MABAS) REPORT UNAVAILABLE Average Shift Call Turn Out Time (time of call to first unit enroute, emergent responses within primary response area and excluding mutual aid & MABAS) REPORT UNAVAILABLE Average Response Time General Alarm (time of call to scene, emergent responses within primary response area and excluding mutual aid & MABAS) REPORT UNAVAILABLE Average General Alarm Turn Out Time (time of call to first unit enroute, emergent responses within primary response area and excluding mutual aid & MABAS) REPORT UNAVAILABLE Fire Prevention Bureau 2025 Total Jan 1- Sept 30, 2025 Jan 1- Sept 30, 2026 September 2025 September 2026 Inspections 1042 798 1018 128 25 Page 40 of 87 Lake Geneva Fire Department • Activities Report, September 2026 • Page 6 2025 Total Jan 1- Sept 30, 2025 Jan 1- Sept 30, 2026 September 2025 September 2026 Active Developments/Plan Review Fire Alarm Lake Geneva Library Best Buy Geneva Towers Geneva Meadows 1351 Elkhorn Rd Sprinkler Plas-tech Engineering The Chocolate Factory Geneva Towers Plas-Tech Engineering 901 Maxwell St 1351 Elkhorn Rd Bergeson Boats 736/738 W. Main St Station 281 - Days with multiple calls for service (6 or more): - 1st (7) - 6th (14) - 12th (7) - 18th (7) - 24th (6) - 2nd (7) - 8th (6) - 13th (6) - 19th (9) - 25th (7) - 3rd (12) - 9th (10) - 14th (10) - 20th (8) - 26th (10) - 4th (7) - 10th (8) - 15th (6) - 21st (8) - 28th (6) - 5th (11) - 11th (6) - 16th (7) - 22nd (8) Station 281 number of days with greater than 0.33 Unit Hours Utilization- 19 ( 63%) Number of Simultaneous Calls per Month 60 (24% of total call volume) Number of Simultaneous Incidents 2 Simultaneous Incidents - 43 3 Simultaneous Incidents - 8 4 Simultaneous Incidents - 1 5 Simultaneous Incidents - 3 7 Simultaneous Incidents - 1 8 or more Simultaneous Incidents - 4 Page 41 of 87 Lake Geneva Fire Department • Activities Report, September 2026 • Page 7 Station 283 assist to Station 281- 2 Station 283 assist from Station 281- 3 Membership Committee Update Current number of applicants – 2 • 1st Interview – 1 • Assessments – 0 • 2nd Interview – 1 • Conditional Offer Pending Background and Medical – 0 • Need Orientation Date – 0 • Orientation Completed – 1 Current Roster - Full Time (24) Firefighter/EMT- 0 Firefighter/AEMT- 0 Firefighter/Paramedic- 21 Lieutenant- 3 Captain- 0 - Paid-On-Call (26) - Paid-On-Premise (12) Firefighter- 3 Firefighter/EMT- 4 Engineer- 3 Firefighter/AEMT- 3 EMT- 1 Firefighter/Paramedic- 6 Paramedic- 1 Firefighter/Engineer- 3 Firefighter/EMT- 9 Firefighter/AEMT- 5 Firefighter/Paramedic- 1 Page 42 of 87 Lake Geneva Fire Department • Activities Report, September 2026 • Page 8 Parting Shot The official theme for Fire Prevention Week 2026 (October 4–10) is “Charge into Fire Safety™: Safe Charging Is a Superpower™.” Six Safe Charging Habits • Use the right charger. Stick with the cord and charger that came with your device, or a certified replacement approved by the manufacturer. • Charge on a hard surface. Set devices on a table, desk, or floor while charging—never on a bed, couch, or under a pillow, where heat can build up. • Unplug when it’s full. Remove devices from the charger once they are charged to limit heat and battery wear. • Charge big batteries outside. Charge e-bikes, e-scooters, and large power tools outdoors, away from doors and exits. • Know the warning signs. Stop using a device right away if it has an unusual odor, gets very hot, swells or changes shape, smokes, or makes popping sounds. If it catches fire, get out and call 9-1-1. • Keep it in sight when flying. On a plane, keep charging devices where you can see them—not in an overhead bin—and never charge e-cigarettes or vapes in flight. Page 43 of 87 CITY OF LAKE GENEVA AUGUST 2026 MONTH END SUMMARY PREPARED FOR CITY OF LAKE GENEVA By: © EMS Management & Consultants Inc. Page 1 of 7 Page 44 of 87 CITY OF LAKE GENEVA AUGUST 2026 12 MONTH DATE OF SERVICE ANALYSIS Primary Payor Mix Net Collection Percentages Cash Per Trip 6-12 Month Mature Average 6-12 Month Mature Average 6-12 Month Mature Average Primary Payor % of Trips Primary Payor Coll % Primary Payor CPT Medicare 33% Medicare 86% Medicare 561.42$ Medicare Advantage 26% Medicare Advantage 83% Medicare Advantage 533.34$ Insurance 13% Insurance 68% Insurance 862.20$ Medicaid 4% Medicaid 63% Medicaid 289.78$ Medicaid MCO 5% Medicaid MCO 81% Medicaid MCO 417.99$ Patient 16% Patient 20% Patient 184.01$ Facility 0% Facility 0% Facility -$ Other Govt. Payers 1% Other Govt. Payers 102% Other Govt. Payers 1,395.27$ TPL 1% TPL 75% TPL 743.15$ Overall 6-12m 69% Overall 6-12m 525.27$ DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 169 213,630.00 82,173.08 131,456.92 - 84,103.93 42,634.11 - 4,718.88 1,264.08 777.85 497.66 64.0% 2025-10 159 194,388.00 86,520.00 107,868.00 - 84,274.52 21,064.22 - 2,529.26 1,222.57 678.42 530.03 78.1% 2025-11 170 219,756.00 81,447.53 138,308.47 4.14 88,908.10 48,697.29 - 698.94 1,292.68 813.58 522.99 64.3% 2025-12 163 213,952.00 91,139.50 122,812.50 0.10 94,745.80 25,689.92 2,970.00 5,346.68 1,312.59 753.45 563.04 74.7% 2026-01 165 209,036.00 87,139.71 121,896.29 (0.16) 84,389.36 33,173.19 1,000.00 5,333.90 1,266.88 738.77 505.39 68.4% 2026-02 127 173,529.90 65,891.25 107,638.65 (0.36) 68,570.92 31,301.95 439.60 8,205.74 1,366.38 847.55 536.47 63.3% 2026-03 113 241,596.90 118,913.57 122,683.33 - 60,246.98 35,946.15 - 26,490.20 2,138.03 1,085.69 533.16 49.1% 2026-04 141 294,198.20 151,727.36 142,470.84 - 68,488.76 40,241.70 - 33,740.38 2,086.51 1,010.43 485.74 48.1% 2026-05 142 307,822.10 135,864.60 171,957.50 - 66,976.29 20,877.62 - 84,103.59 2,167.76 1,210.97 471.66 38.9% 2026-06 135 286,912.90 129,307.15 157,605.75 (0.19) 50,400.08 2,365.40 - 104,840.46 2,125.28 1,167.45 373.33 32.0% 2026-07 192 376,149.10 97,928.16 278,220.94 - 30,427.78 2,583.60 - 245,209.56 1,959.11 1,449.07 158.48 10.9% 2026-08 176 342,795.00 21,560.13 321,234.87 - 6,793.28 - - 314,441.59 1,947.70 1,825.20 38.60 2.1% Totals 1,852 3,073,766.10 1,149,612.04 1,924,154.06 3.53 788,325.80 304,575.15 4,409.60 835,659.18 1,659.70 1,038.96 423.28 40.7% 0 50 100 150 200 250 2025-09 2025-10 2025-11 2025-12 2026-01 2026-02 2026-03 2026-04 2026-05 2026-06 2026-07 Trip Count Trend - Excluding Current Month 0 2 4 6 8 10 12 2025-09 2025-10 2025-11 2025-12 2026-01 2026-02 2026-03 2026-04 2026-05 2026-06 2026-07 2026-08 Average Loaded Miles © EMS Management & Consultants Inc. Page 2 of 7 Page 45 of 87 CITY OF LAKE GENEVA AUGUST 2026 12 MONTH DATE OF SERVICE ANALYSIS BY PRIMARY PAYOR CATEGORY DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 45 62,862.00 33,472.88 29,389.12 - 25,602.03 3,539.79 - 247.30 1,396.93 653.09 568.93 87.1% 2025-10 53 68,282.00 36,514.27 31,767.73 - 27,918.01 3,582.00 - 267.72 1,288.34 599.39 526.75 87.9% 2025-11 60 82,774.00 40,556.29 42,217.71 - 32,665.33 11,646.46 - (2,094.08) 1,379.57 703.63 544.42 77.4% 2025-12 57 78,934.00 41,858.86 37,075.14 - 34,134.58 5,770.00 2,970.00 140.56 1,384.81 650.44 546.75 84.1% 2026-01 62 87,798.00 47,074.15 40,723.85 (0.01) 38,242.52 3,498.75 1,000.00 (17.41) 1,416.10 656.84 600.69 91.5% 2026-02 41 57,990.00 32,694.24 25,295.76 - 23,938.44 1,230.00 - 127.32 1,414.39 616.97 583.86 94.6% 2026-03 37 84,508.60 57,375.91 27,132.69 - 19,900.80 2,498.26 - 4,733.63 2,284.02 733.32 537.86 73.3% 2026-04 47 107,768.70 73,082.47 34,686.23 - 27,336.19 6,653.20 - 696.84 2,292.95 738.00 581.62 78.8% 2026-05 40 93,769.60 53,104.91 40,664.69 - 21,556.40 7,372.00 - 11,736.29 2,344.24 1,016.62 538.91 53.0% 2026-06 46 106,275.30 68,194.76 38,080.54 - 22,483.79 - - 15,596.75 2,310.33 827.84 488.78 59.0% 2026-07 65 141,424.50 64,871.63 76,552.87 - 19,812.84 - - 56,740.03 2,175.76 1,177.74 304.81 25.9% 2026-08 50 111,019.00 14,904.21 96,114.79 - 4,523.30 - - 91,591.49 2,220.38 1,922.30 90.47 4.7% Totals 603 1,083,405.70 563,704.58 519,701.12 (0.01) 298,114.23 45,790.46 3,970.00 179,766.44 1,796.69 861.86 487.80 56.6% DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 48 68,582.00 36,506.99 32,075.01 - 26,699.15 5,341.46 - 34.40 1,428.79 668.23 556.23 83.2% 2025-10 45 63,262.00 35,532.33 27,729.67 - 24,161.13 3,440.00 - 128.54 1,405.82 616.21 536.91 87.1% 2025-11 40 52,296.00 28,114.08 24,181.92 - 20,788.47 4,815.45 - (1,422.00) 1,307.40 604.55 519.71 86.0% 2025-12 45 65,016.00 36,847.99 28,168.01 - 26,737.52 1,479.07 - (48.58) 1,444.80 625.96 594.17 94.9% 2026-01 37 48,800.00 26,010.62 22,789.38 (0.15) 18,175.58 4,038.95 - 575.00 1,318.92 615.93 491.23 79.8% 2026-02 32 49,011.90 24,867.19 24,144.71 (0.36) 15,498.17 7,197.90 325.00 1,774.00 1,531.62 754.52 474.16 62.8% 2026-03 30 68,451.00 48,095.80 20,355.20 - 15,968.62 1,460.00 - 2,926.58 2,281.70 678.51 532.29 78.4% 2026-04 38 86,471.40 52,612.67 33,858.73 - 16,904.46 5,758.10 - 11,196.17 2,275.56 891.02 444.85 49.9% 2026-05 41 95,881.20 66,919.45 28,961.75 - 22,106.18 2,211.50 - 4,644.07 2,338.57 706.38 539.18 76.3% 2026-06 36 83,439.20 52,553.89 30,885.31 - 17,087.68 2,365.40 - 11,432.23 2,317.76 857.93 474.66 55.3% 2026-07 39 86,534.20 30,686.34 55,847.86 - 7,969.19 - - 47,878.67 2,218.83 1,432.00 204.34 14.3% 2026-08 29 67,864.90 6,655.92 61,208.98 - 2,269.98 - - 58,939.00 2,340.17 2,110.65 78.28 3.7% Totals 460 835,609.80 445,403.27 390,206.53 (0.51) 214,366.13 38,107.83 325.00 138,058.08 1,816.54 848.28 465.31 54.9% DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 18 24,654.00 691.80 23,962.20 - 14,187.93 10,520.20 - (745.93) 1,369.67 1,331.23 788.22 59.2% 2025-10 23 26,098.00 1,169.60 24,928.40 - 19,364.68 3,430.72 - 2,133.00 1,134.70 1,083.84 841.94 77.7% 2025-11 22 28,728.00 505.71 28,222.29 - 20,568.53 4,827.38 - 2,826.38 1,305.82 1,282.83 934.93 72.9% 2025-12 18 24,392.00 - 24,392.00 0.10 19,283.35 1,090.85 - 4,017.70 1,355.11 1,355.11 1,071.30 79.1% 2026-01 18 23,484.00 - 23,484.00 - 15,375.50 4,457.49 - 3,651.01 1,304.67 1,304.67 854.19 65.5% 2026-02 24 30,930.00 818.11 30,111.89 - 17,385.02 11,250.05 114.60 1,591.42 1,288.75 1,254.66 719.60 57.4% 2026-03 13 31,984.60 1,486.84 30,497.76 - 18,148.48 3,408.49 - 8,940.79 2,460.35 2,345.98 1,396.04 59.5% 2026-04 12 21,070.30 - 21,070.30 - 7,180.83 4,396.90 - 9,492.57 1,755.86 1,755.86 598.40 34.1% 2026-05 20 42,561.60 - 42,561.60 - 14,321.15 1,930.02 - 26,310.43 2,128.08 2,128.08 716.06 33.6% 2026-06 20 43,733.60 1,129.72 42,603.88 (0.19) 8,771.99 - - 33,832.08 2,186.68 2,130.19 438.60 20.6% 2026-07 22 37,747.90 - 37,747.90 - 1,616.24 - - 36,131.66 1,715.81 1,715.81 73.47 4.3% 2026-08 16 24,520.90 - 24,520.90 - - - - 24,520.90 1,532.56 1,532.56 - 0.0% Totals 226 359,904.90 5,801.78 354,103.12 (0.09) 156,203.70 45,312.10 114.60 152,702.01 1,592.50 1,566.83 690.66 44.1% MEDICARE MEDICARE ADVANTAGE INSURANCE © EMS Management & Consultants Inc. Page 3 of 7 Page 46 of 87 CITY OF LAKE GENEVA AUGUST 2026 12 MONTH DATE OF SERVICE ANALYSIS BY PRIMARY PAYOR CATEGORY DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 9 10,186.00 3,955.01 6,230.99 - 2,064.99 1,440.00 - 2,726.00 1,131.78 692.33 229.44 33.1% 2025-10 6 6,104.00 3,952.78 2,151.22 - 2,151.22 - - - 1,017.33 358.54 358.54 100.0% 2025-11 5 5,592.00 3,609.32 1,982.68 - 1,982.68 - - - 1,118.40 396.54 396.54 100.0% 2025-12 9 6,314.00 3,362.08 2,951.92 - 1,851.92 1,100.00 - - 701.56 327.99 205.77 62.7% 2026-01 10 10,510.00 5,777.96 4,732.04 - 3,072.04 1,460.00 - 200.00 1,051.00 473.20 307.20 64.9% 2026-02 1 1,314.00 845.76 468.24 - 468.24 - - - 1,314.00 468.24 468.24 100.0% 2026-03 3 6,858.40 1,611.68 5,246.72 - 463.72 - - 4,783.00 2,286.13 1,748.91 154.57 8.8% 2026-04 11 22,418.60 17,307.72 5,110.88 - 4,910.88 200.00 - - 2,038.05 464.63 446.44 96.1% 2026-05 6 7,500.40 481.00 7,019.40 - 69.00 - - 6,950.40 1,250.07 1,169.90 11.50 1.0% 2026-06 2 4,529.20 - 4,529.20 - - - - 4,529.20 2,264.60 2,264.60 - 0.0% 2026-07 13 20,854.40 2,370.19 18,484.21 - 679.51 - - 17,804.70 1,604.18 1,421.86 52.27 3.7% 2026-08 21 38,185.10 - 38,185.10 - - - - 38,185.10 1,818.34 1,818.34 - 0.0% Totals 96 140,366.10 43,273.50 97,092.60 - 17,714.20 4,200.00 - 75,178.40 1,462.15 1,011.38 184.52 18.2% DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 12 13,156.00 7,546.40 5,609.60 - 5,409.60 200.00 - - 1,096.33 467.47 450.80 96.4% 2025-10 9 11,028.00 8,101.01 2,926.99 - 2,926.99 - - - 1,225.33 325.22 325.22 100.0% 2025-11 9 12,638.00 8,572.67 4,065.33 - 4,065.33 - - - 1,404.22 451.70 451.70 100.0% 2025-12 6 8,826.00 4,449.62 4,376.38 - 2,416.38 - - 1,960.00 1,471.00 729.40 402.73 55.2% 2026-01 7 10,590.00 6,759.78 3,830.22 - 3,830.22 - - - 1,512.86 547.17 547.17 100.0% 2026-02 8 10,454.00 4,847.06 5,606.94 - 2,668.94 - - 2,938.00 1,306.75 700.87 333.62 47.6% 2026-03 7 15,349.40 10,343.34 5,006.06 - 2,927.96 - - 2,078.10 2,192.77 715.15 418.28 58.5% 2026-04 7 15,603.60 8,724.50 6,879.10 - 2,455.20 - - 4,423.90 2,229.09 982.73 350.74 35.7% 2026-05 16 38,247.10 15,359.24 22,887.86 - 8,573.56 - - 14,314.30 2,390.44 1,430.49 535.85 37.5% 2026-06 9 19,170.80 7,428.78 11,742.02 - 2,056.62 - - 9,685.40 2,130.09 1,304.67 228.51 17.5% 2026-07 11 19,107.50 - 19,107.50 - - - - 19,107.50 1,737.05 1,737.05 - 0.0% 2026-08 6 9,875.00 - 9,875.00 - - - - 9,875.00 1,645.83 1,645.83 - 0.0% Totals 107 184,045.40 82,132.40 101,913.00 - 37,330.80 200.00 - 64,382.20 1,720.05 952.46 348.89 36.6% DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 31 25,884.00 - 25,884.00 - 3,891.34 21,592.66 - 400.00 834.97 834.97 125.53 15.0% 2025-10 20 16,508.00 - 16,508.00 - 5,896.50 10,611.50 - - 825.40 825.40 294.83 35.7% 2025-11 29 31,890.00 - 31,890.00 - 4,482.00 27,408.00 - - 1,099.66 1,099.66 154.55 14.1% 2025-12 25 27,532.00 3,919.97 23,612.03 - 7,362.03 16,250.00 - - 1,101.28 944.48 294.48 31.2% 2026-01 29 24,590.00 1,517.20 23,072.80 - 2,429.50 19,718.00 - 925.30 847.93 795.61 83.78 10.5% 2026-02 15 14,980.00 - 14,980.00 - 3,356.00 11,624.00 - - 998.67 998.67 223.73 22.4% 2026-03 23 34,444.90 - 34,444.90 - 2,837.40 28,579.40 - 3,028.10 1,497.60 1,497.60 123.37 8.2% 2026-04 23 33,788.10 - 33,788.10 - 4,694.30 23,233.50 - 5,860.30 1,469.05 1,469.05 204.10 13.9% 2026-05 18 27,419.20 - 27,419.20 - 350.00 9,364.10 - 17,705.10 1,523.29 1,523.29 19.44 1.3% 2026-06 22 29,764.80 - 29,764.80 - - - - 29,764.80 1,352.95 1,352.95 - 0.0% 2026-07 42 70,480.60 - 70,480.60 - 350.00 2,583.60 - 67,547.00 1,678.11 1,678.11 8.33 0.5% 2026-08 54 91,330.10 - 91,330.10 - - - - 91,330.10 1,691.30 1,691.30 - 0.0% Totals 331 428,611.70 5,437.17 423,174.53 - 35,649.07 170,964.76 - 216,560.70 1,294.90 1,278.47 107.70 8.4% PATIENT MEDICAID MEDICAID MCO © EMS Management & Consultants Inc. Page 4 of 7 Page 47 of 87 CITY OF LAKE GENEVA AUGUST 2026 12 MONTH DATE OF SERVICE ANALYSIS BY PRIMARY PAYOR CATEGORY DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 - - - - - - - - - - - - 0.0% 2025-10 - - - - - - - - - - - - 0.0% 2025-11 - - - - - - - - - - - - 0.0% 2025-12 - - - - - - - - - - - - 0.0% 2026-01 - - - - - - - - - - - - 0.0% 2026-02 - - - - - - - - - - - - 0.0% 2026-03 - - - - - - - - - - - - 0.0% 2026-04 - - - - - - - - - - - - 0.0% 2026-05 - - - - - - - - - - - - 0.0% 2026-06 - - - - - - - - - - - - 0.0% 2026-07 - - - - - - - - - - - - 0.0% 2026-08 - - - - - - - - - - - - 0.0% Totals - - - - - - - - - - - - 0.0% DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 3 4,286.00 - 4,286.00 - 3,542.89 - - 743.11 1,428.67 1,428.67 1,180.96 82.7% 2025-10 - - - - - - - - - - - - 0.0% 2025-11 - - - - - - - - - - - - 0.0% 2025-12 2 2,738.00 700.98 2,037.02 - 2,960.02 - - (923.00) 1,369.00 1,018.51 1,480.01 145.3% 2026-01 2 3,264.00 - 3,264.00 - 3,264.00 - - - 1,632.00 1,632.00 1,632.00 100.0% 2026-02 6 8,850.00 1,818.89 7,031.11 - 5,256.11 - - 1,775.00 1,475.00 1,171.85 876.02 74.8% 2026-03 - - - - - - - - - - - - 0.0% 2026-04 2 4,980.50 - 4,980.50 - 4,980.50 - - - 2,490.25 2,490.25 2,490.25 100.0% 2026-05 - - - - - - - - - - - - 0.0% 2026-06 - - - - - - - - - - - - 0.0% 2026-07 - - - - - - - - - - - - 0.0% 2026-08 - - - - - - - - - - - - 0.0% Totals 15 24,118.50 2,519.87 21,598.63 - 20,003.52 - - 1,595.11 1,607.90 1,439.91 1,333.57 92.6% DOS Trip Count Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Balance Due Gross Chg/Trip Net Chg/Trip Cash/Trip Net Coll % 2025-09 3 4,020.00 - 4,020.00 - 2,706.00 - - 1,314.00 1,340.00 1,340.00 902.00 67.3% 2025-10 3 3,106.00 1,250.01 1,855.99 - 1,855.99 - - - 1,035.33 618.66 618.66 100.0% 2025-11 5 5,838.00 89.46 5,748.54 4.14 4,355.76 - - 1,388.64 1,167.60 1,149.71 871.15 75.8% 2025-12 1 200.00 - 200.00 - - - - 200.00 200.00 200.00 - 0.0% 2026-01 - - - - - - - - - - - - 0.0% 2026-02 - - - - - - - - - - - - 0.0% 2026-03 - - - - - - - - - - - - 0.0% 2026-04 1 2,097.00 - 2,097.00 - 26.40 - - 2,070.60 2,097.00 2,097.00 26.40 1.3% 2026-05 1 2,443.00 - 2,443.00 - - - - 2,443.00 2,443.00 2,443.00 - 0.0% 2026-06 - - - - - - - - - - - - 0.0% 2026-07 - - - - - - - - - - - - 0.0% 2026-08 - - - - - - - - - - - - 0.0% Totals 14 17,704.00 1,339.47 16,364.53 4.14 8,944.15 - - 7,416.24 1,264.57 1,168.90 638.87 54.7% FACILITY OTHER GOVT. PAYERS TPL © EMS Management & Consultants Inc. Page 5 of 7 Page 48 of 87 CITY OF LAKE GENEVA AUGUST 2026 OUTSTANDING AR AGING BY PAYOR CATEGORY AGING BY AGING DATE & CURRENT PAYOR Current Payor Current 31-60 61-90 91-120 121-180 181-365 Over 365 Total CITY OF LAKE GENEVA-MedicareMedicare 112,452.84 2,378.20 - - 3.19 2,900.00 3,484.00 121,218.23 13% CITY OF LAKE GENEVA-Medicare AdvantageMedicare Advantage 62,934.27 14,813.33 9,453.00 9,142.50 3,893.50 3,890.00 4,581.51 108,708.11 12% CITY OF LAKE GENEVA-InsuranceInsurance 64,607.69 19,289.18 6,800.97 (593.67) 2,892.42 3,265.10 8,007.95 104,269.64 11% CITY OF LAKE GENEVA-MedicaidMedicaid 68,106.20 14,131.88 - 1,524.00 91.17 3,107.56 6,029.24 92,990.05 10% CITY OF LAKE GENEVA-Medicaid MCOMedicaid MCO 33,874.53 7,439.50 13,490.40 4,661.50 3,694.35 1,460.00 2,632.00 67,252.28 7% CITY OF LAKE GENEVA-PatientPatient 278,986.38 72,451.46 36,883.73 (2,124.00) 2,588.89 729.15 23,163.61 412,679.22 45% CITY OF LAKE GENEVA-FacilityFacility - - - - - 1,436.00 - 1,436.00 0% CITY OF LAKE GENEVA-Other Govt. PayersOther Govt. Payers 1,606.32 335.00 - - (923.00) 434.11 1,404.00 2,856.43 0% CITY OF LAKE GENEVA-TPLTPL 2,843.00 2,766.00 1,520.00 - 1,500.00 2,460.00 - 11,089.00 1% CITY OF LAKE GENEVA-OtherOther - - - - - - - - 0% Total 625,411.23 133,604.55 68,148.10 12,610.33 13,740.52 19,681.92 49,302.31 922,498.96 67.8% 14.5% 7.4% 1.4% 1.5% 2.1% 5.3% 67.8% 14.5% 7.4% 1.4% 1.5% 2.1% 5.3% AR Aging Percent Current 31-60 61-90 91-120 121-180 181-365 Over 365 13% 12% 11% 10% 7% 45% 0% 0% 1% 0% AR by Payor Category Medicare Medicare Advantage Insurance Medicaid Medicaid MCO Patient Facility Other Govt. Payers TPL Other © EMS Management & Consultants Inc. Page 6 of 7 Page 49 of 87 CITY OF LAKE GENEVA AUGUST 2026 ACCOUNTS RECEIVABLE RECONCILIATION REPORT Month Beginning A/R Gross Charges Contr Allow Net Charges Rev Adj Payments Write Offs Refunds Ending A/R 2026-01 634,992.20 296,818.00 84,521.38 212,296.62 (12.02) 95,890.49 62,711.44 (830.01) 689,528.92 2026-02 689,528.92 146,294.70 88,329.69 57,965.01 (10.00) 85,609.05 74,154.93 (1,340.00) 589,079.95 2026-03 589,079.95 255,174.00 81,054.99 174,119.01 (6.15) 83,343.56 29,677.66 (3,170.00) 653,353.89 2026-04 653,353.89 254,196.40 120,393.45 133,802.95 19.31 94,535.28 46,431.75 (100.00) 646,270.50 2026-05 646,270.50 325,681.90 126,112.23 199,569.67 - 75,731.26 26,345.32 - 743,763.59 2026-06 743,763.59 327,463.50 152,225.16 175,238.34 - 77,133.83 36,022.31 (3,185.36) 809,031.15 2026-07 809,031.15 385,849.50 148,522.00 237,327.50 4.14 69,613.89 79,060.18 (1,322.86) 899,003.30 2026-08 899,003.30 344,520.10 174,170.78 170,349.32 (0.20) 102,720.34 46,067.12 (1,933.60) 922,498.96 FY Total 634,992.20 2,335,998.10 975,329.68 1,360,668.42 (4.92) 684,577.70 400,470.71 (11,881.83) 922,498.96 © EMS Management & Consultants Inc. Page 7 of 7 Page 50 of 87 Collaborate. Innovate. Elevate. The Stark Collection Agency PO Box 45710 Madison, WI 53744-5710 833-669-6600 CITY OF LAKE GENEVA EMS 626 GENEVA ST ATIN: COMPTROLLER LAKE GENEVA WI 53147 INVOICE DETAILS Invoice# Peria d End Date C1ie nt # 34268 9/28/2026 608EMS-CUR 608EMS-CUR Invoice#: 34268 *** PAID TO AGENCY••• Account#/ Date Date Active Client Acct# Listed Total Paid 09/01 � 1030960 12/19/2023 $5.00 LGWl-22-1865:2 Payment Applied to Balance Type Principal TOTALS 9/28/2026 6344 City of Lake Geneva EMS Co 11 ectio n Statement Cty of Lake Geneva EMS Invoice Amount 0.00 0.00 Unpaid Due Agency Due You Pay Balance $0.95 $4.05 A $932.90 Amount Paid Due You Due Agency 5.00 4.05 0.95 5.00 4.05 0.95 The Stark Collection Agency, Inc. Page 1 of6 Page 51 of 87 09/21 � 1235399 25-E4861984 ------ ---- ------ ---- - 09/24 � 09/04 LJ 1060421 LGWl-23-1311:1 - ---------- ---- - 1125481 LGWl-24-0021:1 --------------- - 09/08 � 1211755 25-E1407014 09/15 D 1211783 25-E2663540 - - -- ---- - 09/21 � 1149445 24-E1010460 9/28/2026 6344 5/28/2026 $50.00 Payment Applied to Balance Type Principal TOTALS 5/2/2024 $24.82 Payment Applied to Balance Type Principal TOTALS ----- - -- 1/30/2025 $272.00 Payment Applied to Balance Type Principal TOTALS $9.50 Amount Paid 50.00 50.00 $4.72 Amount Paid 24.82 24.82 --- -- -- $51.68 Amount Paid 272.00 272.00 $40.50 A $1,265.00 Due You Due Agency 40.50 9.50 40.50 9.50 ----- -- $20.10 A $198.30 Due You Due Agency 20.10 4.72 20.10 4.72 $220.32 R $0.00 Due You Due Agency 220.32 51.68 220.32 51.68 ---- -----· ---- ---- 2/24/2026 $50.00 Payment Applied to Balance Type Principal TOTALS - ------------ - ------ ---- 2/24/2026 Payment Applied to Balance Type Principal TOTALS 5/29/2025 Payment Applied to Balance Type Principal TOTALS -- ----------- City of Lake Geneva EMS $290.00 $25.00 $9.50 Amount Paid 50.00 S0.00 $55.10 Amount Paid 290.00 290.00 -- --- ---- - $4.75 Amount Paid 25.00 25.00 $40.50 A Due You 40.50 40.50 - ------ $234.90 Due You 234.90 234.90 ---- ---- ---- $20.25 Due You 20.25 20.25 --- -- --- -- A A The Stark Collection Agency, Inc. $100.00 Due Agency 9.50 9.SO $0.00 Due Agency 55.10 55.10 $163.00 Due Agency 4.75 4.75 Page 2 of 6 Page 52 of 87 09/14 � 09/10 � -- ----- 09/21 � 1143470 24-E615297 1143491 24-E1032287 - - ----------- -- 1166930 25-E467202 ------------- 09/01 � 09/15 D 09/01 D 9/28/2026 1011511 LGWl-22-1865:1 --- ---- - ------ -------- - 1261025 25-E4634024 1060411 LGWl-23-2777:1 6344 -- -- - -- ------ 4/30/2025 $75.20 $14.29 Payment Applied to Balance Type Amount Paid Principal 75.20 TOTALS 75.20 4/30/2025 $487.07 $92.54 Payment Applied to Balance Type Principal TOTALS -- -- -- ----- - 8/29/2025 -- - ------- - Payment Applied to Balance Type Principal TOTALS 9/27/2023 Payment Applied to Balance Type Principal TOTALS Amount Paid 487.07 487.07 - -------------- $80.00 $15.20 Amount Paid 80.00 80.00 $5.00 $0.95 Amount Paid 5.00 5.00 9/3/2026 $1,090.85 $207.26 Payment Applied to Balance Type Principal TOTALS -- --- - --- 5/2/2024 --- -- Payment Applied to Balance Type Principal TOTALS -- --- --- ---- ------- Amount Paid 1090.85 1090.85 -- - ---- -- -------- $150.00 $28.50 Amount Paid 150.00 150.00 --- -------- $60.91 A $376.00 Due You Due Agency 60.91 14.29 60.91 14.29 ----- $394.53 T $37.25 Due You Due Agency 394.53 92.54 394.53 92.54 - -- --- ---- - ---- -------------- - $64.80 A Due You 64.80 64.80 $4.05 A Due You 4.05 4.05 $883.59 R Due You 883.59 883.59 $121.50 A Due You 121.50 121.50 -- ----------- $197.05 Due Agency 15.20 15.20 ------------ $374.55 - - --- ----------- Due Agency 0.95 0.95 ---------- $0.00 Due Agency 207.26 207.26 $0.00 Due Agency 28.50 28.50 City of Lake Geneva EMS The Stark Collection Agency, Inc. Page 3 of 6 Page 53 of 87 08/28 D 08/31 � 09/07 � 08/31 � 09/01 D 09/15 � 9/28/2026 1134938 3/12/2025 $276.00 $52.44 24-E488463 Payment Applied to Balance Type Amount Paid Principal 276.00 TOTALS 276.00 --------- --- 1143495 4/30/2025 $50.00 $9.50 24-E1054012 Payment Applied to Balance Type Amount Paid Principal 50.00 TOTALS 50.00 ---- ---- ---- - --- -------------------- - --------------- -------- 1149445 24-E1010460 1149445 24-E1010460 1206857 25-E1700873 -- - -- ---- - 1149445 24-E1010460 -- ------- --------- 5/29/2025 Payment Applied to Balance Type Principal TOTALS -------- ------- ---- -- 5/29/2025 Payment Applied to Balance Type Principal TOTALS 2/2/2026 Payment Applied to Balance Type Principal TOTALS 5/29/2025 Payment Applied to Balance Type Principal TOTALS $25.00 $25.00 $200.00 $25.00 $4.75 Amount Paid 25.00 25.00 $4.75 Amount Paid 25.00 25.00 $38.00 Amount Paid 200.00 200.00 -- ------- - -- --- $4.75 Amount Paid 25.00 25.00 - -- -- ------ ---- ----- ---- $223.56 R Due You 223.56 223.56 $40.50 R Due You 40.50 40.50 $20.25 A Due You 20.25 20.25 $20.25 A Due You 20.25 20.25 -- --------- - $162.00 A Due You 162.00 162.00 $20.25 A Due You 20.25 20.25 6344 City of Lake Geneva EMS The Stark Collection Agency, Inc. $0.00 Due Agency 52.44 52.44 $544.33 Due Agency 9.50 9.50 - - ---- --------- $213.00 Due Agency 4.75 4.75 -- ----- $238.00 Due Agency 4.75 4.75 $0.00 Due Agency 38.00 38.00 $188.00 Due Agency 4.75 4.75 Page 4 of 6 Page 54 of 87 09/01 D 1235372 26-E331232 09/03 D 1242001 25-E141894 09/22 l,i'.j (957143 LGWl-22-0724:1 Account#/ Date Active Client Acct# 09/22 :;a 1220284 25-E4634043 09/22 1:;a 1261007 26-E1908172 9/28/2026 6344 5/28/2026 Payment Applied to Balance Type Principal TOTALS 6/25/2026 Payment Applied to Balance Type Principal TOTALS 1/18/2023 Payment Applied to Balance Type Principal TOTALS $200.00 $200.00 $30.00 Totals: $3,635.94 *** PAID DIRECT*** Date listed Total Paid 3/27/2026 Payment Applied to Balance Type Principal TOTALS 9/3/2026 Payment Applied to Balance Type Principal TOTALS City of Lake Geneva EMS $454.68 $30.00 $38.00 Amount Paid 200.00 200.00 $38.00 Amount Paid 200.00 200.00 $5.70 Amount Paid 30.00 30.00 $690.83 Due Agency $86.39 Amount Paid 454.68 454.68 $5.70 Amount Paid 30.00 30.00 $162.00 Due You 162.00 162.00 $162.00 Due You 162.00 162.00 $24.30 Due You 24.30 24.30 $2,945.11 A A A Due You Pay $368.29 Due You 368.29 368.29 $24.30 Due You 24.30 24.30 D D The Stark Collection Agency, Inc. $0.00 Due Agency 38.00 38.00 $0.00 Due Agency 38.00 38.00 $80.00 Due Agency 5.70 5.70 Unpaid Balance $863.32 Due Agency 86.39 86.39 $170.00 Due Agency 5.70 5.70 Page 5 of 6 Page 55 of 87 09/11 GZl 09/22 GZl 1211770 25-E1645466 1242017 26-E1092752 --- --- ----- - -------- --- - 2/24/2026 Payment Applied to Balance Type Principal TOTALS 6/25/2026 Payment Applied to Balance Type Principal TOTALS $646.89 $506.42 $122.91 Amount Paid 646.89 646.89 $96.22 Amount Paid 506.42 506.42 ---- - --- Totals: $1,637.99 $311.22 Total Total Amount Agency Paid Fees Grand Totals: $5,273.93 $1,002.05 Payment Types A=ACH DEBIT D=Direct R=CHARGE T=TAX INTERCP $523.98 D $743.11 Due You Due Agency 523.98 122.91 523.98 122.91 $410.20 D $129.18 Due You Due Agency 410.20 96.22 410.20 96.22 ----------- --- --- $1,326.77 Total Due Client $4,271.88 Thank you for your continued business. ACH Credits will be deposited within 3 business days of this statement. Amounts due to Agency are due upon receipt. You may receive a "Return Report" indicating we have either taken payment in full or a settlement in full but the money due you is not reported on this statement. If the payment from the debtor was made by personal check we hold that payment for 2 weeks to be sure it clears. 9/28/2026 6344 City of Lake Geneva EMS The Stark Collection Agency, Inc. Page 6 of 6 Page 56 of 87 S �k- -_)_ The Stark Collection Agency tar PO Box 45710 \__, _ Madison, WI 53744-5710 '-'.__c_,/ 833-669-6600 Collaborate. Innovate. Elevate. 608EMS-CUR # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 9/28/2026 Account# 25-E1401586 26-E1628924 26-El785076 26-E1908278 26-E1908172 26-E2003710 26-E2002846 26-E2002840 25-E2019797 26-E2263730 26-E1325676 26-E2822535 26-E3283229 25-E1407008 24-E544173 26-E3464987 25-E1434149 26-E1628700 26-E2103110 Client# 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR - - -- ----- --- 608EMS-CUR 608EMS-CUR ----------------------------- - 26- E843293 608EMS-CUR 26-E1908400 608EMS-CUR -------- - 26-E2003511 608EMS-CUR 26-E2003645 608EMS-CUR 26-E2103400 608EMS-CUR Date Listed 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 New Business Report New Busl n ess Report Cty of Lake Geneva EMS Amount Listed $200.00 $335.00 $2,402.50 $2,262.10 $200.00 $2,045.70 $200.00 $1,930.02 $843.50 $2,378.20 $1,657.21 $290.00 $200.00 $1,500.00 $1,454.00 $2,383.60 $290.00 $2,407.90 $2,359.30 $929.85 $2,472.70 $2,578.00 $1,921.50 $2,097.00 Listings T hcough 9/28/2026 The Stark Collection Agency, Inc. Page 1 of 3 Page 57 of 87 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 26-E2360992 608EMS-CUR - --- - ---------------- 26-E2619858 26-E62028 26-El629000 26-E704622 26-El325631 26-E843321 26-E1092725 26-E1149358 26-E1243549 26-E1243145 26-El325765 -- -- ---- - ---- - - 26-E1325827 25-E3074799 -- --- ------------- 26-E293486 25-E1407009 26-E2620046 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/28/2026 9/28/2026 -- -- - ----- - ----------- 26-E2620023 26-E2620300 26-E2822764 26-E2822655 26-E2823283 26-E2966864 25-E1577705 26-E2966902 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 --------- 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 9/3/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 50 26-E2549107 51 25-E1407019 52 25-E1434068 53 26-E4055372 54 25-E1744091 55 25-E3840107 ------ 56 26-E1243707 57 26-E2620025 9/28/2026 New Business Report $2,697.00 $2,075.40 $334.39 $275.00 $335.00 $2,475.40 $335.00 $25.56 $2,607.70 $1,751.28 $275.00 $275.00 $335.00 $112.46 $200.00 $988.53 $2,169.90 $2,367.40 $1,980.90 $350.00 $2,394.40 $2,364.70 $1,991.70 $200.00 $200.00 $2,370.10 $140.00 $1,444.00 $2,391.70 $768.07 $1,456.00 $2,443.00 $2,542.90 The Stark Collection Agency, Inc. Page 2 of 3 Page 58 of 87 58 59 60 61 62 63 26-E2966662 26-E1908583 25-E3840029 25-E3934780 25-E4634024 25-E5108825 ----- ------ 64 25-E5440513 65 26-E78187 66 26-E1702521 67 26-E2548958 68 26-E1908421 69 26-E2548872 70 26-E1908523 71 26-E2003550 --------- ------- -- 72 26-E2003485 -- ------ 73 26-E2263195 74 26-E2361387 - - - -- ------- --- --- - 75 26-E2361426 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR 608EMS-CUR ---------- 608EMS-CUR 608EMS-CUR 608EMS-CUR -- -- ------------------ 76 26-E254889S 608EMS-CUR 77 26-E3026022 608EMS-CUR 78 26-E1908382 608EMS-CUR 9/28/2026 9/28/2026 9/28/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/3/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 9/28/2026 $200.00 $335.00 ------ $170.00 $725.00 $1,090.85 $200.00 $290.00 $285.00 $136.93 $2,637.40 $335.00 $2,075.40 $2,013.30 $129.18 $2,099.70 $152.00 $2,507.80 $290.00 $2,221.60 $2,515.50 $200.00 $98,620.23 Number Listed # ___ 1 _ s �I Amount Listed __ s ___ $98,�2�2�] New Business Report The Stark Collection Agency, Inc. Page 3 of 3 Page 59 of 87 NUMBER DATE PLACED 2012 201} " 2014 14 2015 " 2016 74 2017 >08 2018 127 2019 164 2020 258 2021 '63 20?.2 300 2023 310 01- 24 30 02-24 43 03 ·24 31 JS 24 " 06 24 31 n-24 36 08 24 39 09 ·24 15 10 24 15 12· 24 2024 28, The Stark Collection Agency 402 Gammon Place, Suite 240 P.O. Box 45710 Madison, WI 53744-5710 833-669-6600 CREDITOR ACCOUNT SUMMARY REPORT PAYMENTS THROUGH: 09/28/2026 CREDITOR: 608EMS-CUR CITY OF LAKE GENEVA EMS 626 GENEVA ST ATTN: COMPTROLLER LAKE GENEVA WI 53147 fu'IOUNT AVERAGE • PAID PERIOD PLACED BALANCE IN FULL COLLECTIOI\S $987 $246.68 $0. 00 $5, 2.:8 $437.32 $0. 00 $7,510 $536.39 $0. GO $30,690 $426.24 $0. 00 $40,142 $542 .45 $0. 00 $67,319 $623.33 rn $0. co $87,694 $690.50 19 $0. 00 $152,034 $927.04 39 $0. 00 $205,048 $794.76 71 $0. 00 $138,001 $846.63 " $0. 00 $230,067 $766. 89 70 $0. 00 $236,510 $762. 94 8S $40. 00 $23,036 3' $767. 89 10 $0 . 00 $32,005. " $744 .31 11 $0 . 00 $24,418 51 $787 . 70 $0. 00 $39,780. 18 $736 . 67 12 $174.82 $20,859 68 $99) .3' $0 00 $29,92( .82 $831 . 25 12 $0 00 $39,123 68 $1.003 .17 $0. 00 $17,484 . 00 $1,165 60 $0 00 $9,025 00 $501 67 $0 co $2,7(5 41 $915 14 $0 OG $238,403 $830.67 71 $174.82 TOTAL NUMBER TOTA!- COLLEC'l'IONS %COLL RETURN RETURNED $20 15. 5 $858.00 $250 100. 0 12 $4,997.87 $80 100. 0 1' $7,429.50 $2,766 100. 0 70 $27,923.99 $7,217 100. 0 73 $32,925.01 $10,427 64. 7 89 $51,203.65 $24,657 53. 8 78 $41,900.17 $51,470 63. 0 93 $70,393.76 $63,423 60. 5 U8 $100,138.85 $43,912 42. 2 45 $33,977.49 $64,086 32. 8 48 $34,379.30 $62,968 33. 3 56 $47,580.27 $6,343 . 02 32 . 9 $3,754.56 $10, 01,; . 86 38 $5,828. 00 $3,875 . 72 18. 0 $2,912 . 00 $12,295. 02 32 • 6 $2,103 . 35 $5,878. " 39 .2 $5,856 • OD .$7, 121 . (2 27 . 9 $4,358. 00 $8,151 .9' 23 . 8 $4,852 . 00 $2,646. s, 15 . $0 .oo $2' 969. l 5 32 . 9 $0 . 00 $0 . 00 .0 $0 . 00 $59,296 28. � 31 $29,663.91 lir\J"MBER fu'IOUX:r TOTAT ACTIVE ACTIVE CO�ISSIONS $109 $3 80 '° $47.50 $0 $15.20 $0 $525.45 $0 $1,371.14 $5,688 $1,993.62 30 $21,137 $4,684.76 32 $30,171 $9,946.72 " $41,486 $12,060.15 ,0 $60,111 $8, 3,;J .41 182 $131,602 $12,233.48 166 $125,961 $11,963.94 16 $12,938 .99 $1,205 . 20 2S $16,162. 28 $1,902 . 83 20 $17,630. 89 $736 . 38 41 $25,381 . 81 $2,336. 13 11 $9,125. 39 $L 116 .91 20 $18,445 40 $1,630 27 36 $26,119 . 74 $1,548 88 13 $14,837. 16 $502 . 90 10 $6,055 85 $564 .14 $2,745 .41 $0 00 185 $149,443 $11,50. 6' Page 60 of 87 CREDITOR ACCOUNT SUMMARY REPORT PAYMENTS THROUGH 09/28/20 PAGE 2 608EMS-CUR CITY OF LAKE GENEVA CMS NUMBER A.V.OUNT AVERAGE • PAID PERIOD TOTAL NUMBER TOTAL NUYJBER A.V.OUll:1' TOTAL DATE PLACED PLACi,D BALANCE rn FULL CO�LECTIONS COLLECTIONS '\COLL RETURN RETURNED ACTIVE ACTIVE COMMISSIONS 01-25 '8 $9,985 75 $554 . 76 $272. 00 $4,383 .6' 45. 5 $358.48 10 $5,243 . 63 $832 89 °' 25 41 $26,514. 53 $646 70 $0 00 $4,107 . 88 17. 1 $2,474 .18 29 $19,932.47 $780 49 03 25 25 $18,680 90 $747 24 $276 00 $5,331 . 76 29. $280 00 18 $13,069 .14 $1,013 . 03 04 25 95 $84,330 99 $887.69 29 $612 27 $20,264. 83 27 . 2 11 $9,921 . 28 55 $54,144 . 88 $3,892 31 05-25 46 $37,316 .22 $811.22 16 $100 00 $13,820. 20 39. $2,406 . 00 28 $21,090 02 $2,646 '' 06-25 " $41,825 . 31 $909 25 13 $0. 00 $8,679 . 00 21 . 7 $1,786.00 31 $31,360 31 $1,709.91 08-25 70 $49,086 . 86 $701 24 27 $80. 00 $14,728. 17 32 . 8 $4,133.11 39 $30,225 . 58 $2,798.34 09 ·25 49 $50,043 .22 $1,021 29 $0. 00 $10,356 .97 21. $1,448.00 '° $38,238.25 $1, 96"/ .83 11-25 28 $30,918 68 $1,104 .24 $0. 00 $1,"/15 . 64 . ' $3,932. 00 20 $25,271.04 $325 97 12-25 40 $36,651 49 $916.29 13 $0. 00 $9,171. 18 26.1 $1,438 . 88 26 $26,0,:1.43 $2,178 . 65 2025 m $385,354 $841 . 38 132 $1,340.27 $92,559 25. 9 30 $28,177.93 296 $26':.,617 $18,146.26 01-26 " $11,759.32 $691 72 $0. 00 $2,762 92 23. 5 $0 .00 11 $8,996.40 $524 ·" 02-26 180 $143,449 95 $796 94 28 $1,186.89 $13,752 80 9., $1,288 . 90 148 $128,408.25 $2,613 . 02 03-26 36 $34,393 68 $955.38 $454 .68 $5,482 36 15. 9 $0 00 27 $28,911 32 $1,041 . 65 05-26 92 $76,317 45 $829 . s, 15 $250 . 00 $10,224 18 13. 9 $2,962 00 ,s $63,131 27 $1,98, . 59 06-26 38 $38,449 25 $1,011 .82 $706 ·" $3,364.94 8. 8 $0. 00 33 $35,084 31 $639 .3' 07-26 '3 $55,923 18 $1,300 54 $0 . 00 $702 21 $2,389.00 39 $52,831 " $133.42 09-26 38 $98,620 23 $1,264 . 36 $1,120.85 $1,120 85 1. 1 $0. 00 77 $97,499 38 $212.96 2026 "4 $458,913 $948.17 " $3,718.84 $37,410 8. 3 $6,639.90 410 $414,863 $7,149.94 • *. * * * * * * * ** * * * * *** •• * ••• ***. * ••••• * ••• * •• * * * * * * * * *. * * * * * * * * * * * * •• * ••••••••••••••• * * * * * * * * * * ** * * •••••• * ••• * * * * * *. * * *. * ** •••• * * * *** * TOTAL 2835 $2,283,918 $805.61 618 $5,273.93 $520,541 29. 5 787 $518,189.60 1430 $1,245,188 $100,029.01 Page 61 of 87 Policy 103 Lake Geneva Fire Department Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Policy Manual - 1 Policy Manual 103.1 PURPOSE AND SCOPE The Policy Manual of the Lake Geneva Fire Department is hereby established and shall be referred to as the Policy Manual or the manual. The manual is a statement of the current policies, rules , and guidelines of this department. All members are expected to conform to the provisions of this manual. All prior and existing policies, manuals, orders, and regulations that are in conflict with this manual are revoked, except to the extent that portions of the existing manuals, procedures, orders , and other regulations that have not been included herein shall remain in effect where they do not conflict with the provisions of this manual. 103.2 POLICY Except where otherwise expressly stated, the provisions of this manual shall be considered as guidelines. It is recognized that fire and rescue work is not always predictable and circumstances may arise that warrant departure from these guidelines. It is the intent of this manual to be viewed using an objective standard, taking into consideration the sound discretion entrusted to the members of this department under the circumstances reasonably available at the time of any incident. 103.2.1 DISCLAIMER The provisions contained in the Policy Manual are not intended to create an employment contract nor any employment rights or entitlements. The policies contained within this manual are for the internal use of the Lake Geneva Fire Department and shall not be construed to create a higher standard or duty of care for civil or criminal liability against the City, its officials , or members. Violations of any provision of any policy contained within this manual shall only form the basis for department administrative action, training , or discipline. The Lake Geneva Fire Department reserves the right to revise any policy content, in whole or in part. 103.2.2 SEVERABILITY In the event that any term or provision of this Policy Manual is declared illegal, invalid , or unenforceable by any court or any federal or state government agency, the remaining terms and provisions that are not affected shall remain in full force and effect. If any provision of the Policy Manual is found to be in conflict with a local, state, or federal law, City policy, medical protocol, or collective bargaining agreement, such law, City policy, medical protocol, or collective bargaining agreement shall take precedence over that provision of the Policy Manual. In the event that any of the terms or provisions of the Policy Manual are determined to conflict with any portion of a collective bargaining agreement, the Department will seek to resolve the conflict. Page 62 of 87 Lake Geneva Fire Department Policy Manual Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Policy Manual - 2 103.3 AUTHORITY The Fire Chief shall be considered the ultimate authority for the content and adoption of the provisions of this manual and shall ensure compliance with all applicable federal, state, and local laws. The Fire Chief or the authorized designee is authorized to issue Interim Directives Interim Directives, which shall modify those provisions of the manual to which they pertain. Interim Directives Interim Directives shall remain in effect until such time as they may be permanently incorporated into the manual. 103.4 DEFINITIONS The following words and terms shall have these assigned meanings throughout the Policy Manual, unless it is apparent from the content that they have a different meaning: Adult - Any person 18 years of age or older. City - The City City of Lake Geneva. Non-sworn - Employees and volunteers who are not engaged in fire suppression as part of their primary duties. Department/LGFD - The Lake Geneva Fire Department. F ire Code - NFPA EMS supervisor - A designated department member who is responsible for the supervision, coordination, and support of Emergency Medical Services (EMS) operations. Fire apparatus - Any department vehicle that is designed to be used under emergency conditions to transport personnel and equipment and to support the suppression of fires and mitigation of other hazardous situations, including but not limited to vehicles equipped with (Wis. Admin. Code § SPS 330.01): • Specialized rescue tools and appliances. • Air refill capability. • Pump (portable or mounted). • Hose. • Water tank (internal, mounted, or trailered). • Ground ladders. • Hydraulic aerial ladder, platform, or tower. Fire Code - NFPA 1, Fire Code of the National Fire Protection Association, 2012 edition as adopted by reference and modified by the State of Wisconsin (Wis. Admin. Code § SPS 314.001). Firefighter - Those members, regardless of rank, who perform fire suppression duties as part of their primary duties as members of the Lake Geneva Fire Department. Health and Safety Officer - Members designated by the Fire Chief Fire Chief as responsible for the administration of health and safety-related programs and policies for the Lake Lake Geneva Page 63 of 87 Lake Geneva Fire Department Policy Manual Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Policy Manual - 3 Fire Department Department. The Fire Chief Fire Chief shall assume responsibility for health and safety-related policy and program administration if there is no designee. Manual - The Lake Geneva Fire Department Policy Manual. May - Indicates a permissive, discretionary, or conditional action. Member - Any person who is employed or appointed by the Lake Geneva Fire Department, including firefighters including firefighters , reserve firefighters, Non Non-sworn members sworn members, and volunteers. On-duty - Member status during the period when he/she is actually they are actually engaged in the performance of his/her assigned their assigned duties. Order - A written or verbal instruction issued by a superior. Rank - The title of the classification held by a firefighter. Shall or will - Indicates a mandatory action. Should - Indicates a generally required or expected action, absent a rational basis for failing to conform. Supervisor - A person in a position of authority regarding hiring, transfer, suspension, promotion, discharge, assignment, reward, or discipline of other department members, directing the work of other members, or having the authority to adjust grievances. The supervisory exercise of authority may not be merely routine or clerical in nature but requires the use of independent judgment. The term "supervisor" may also include any person (e.g., firefighter-in-charge, lead or senior worker) given responsibility for the direction of the work of others without regard to a formal job title, rank, or compensation. 103.5 DISTRIBUTION OF THE POLICY MANUAL An electronic version of the Policy Manual will be made available to all members on the Department Department network for viewing and printing. No changes shall be made to the manual without authorization from the Fire Chief or the authorized designee. Each member shall acknowledge that he/she has they have been provided access to, and has have had the opportunity to review, the Policy Manual and Interim directives Interim Directives. Members shall seek clarification as needed from an appropriate supervisor for any provisions that they do not fully understand. _ 103.6 PERIODIC REVIEW OF THE POLICY MANUAL The Fire Chief will ensure that the Policy Manual is periodically reviewed and updated as necessary. Page 64 of 87 Lake Geneva Fire Department Policy Manual Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Policy Manual - 4 103.6.1 LEGAL REVIEW The Fire Chief will coordinate with the department's legal counsel to conduct a legal review for compliance with federal, state, and local requirements at least every three years. 103.7 REVISIONS TO POLICIES All revisions to the Policy Manual will be provided to each member on or before the date the policy becomes effective. Each member will be required to acknowledge that he/she has reviewed they have reviewed the revisions and shall seek clarification from an appropriate supervisor as needed. Members are responsible for keeping informed of all Policy Manual revisions. Each Company Officerwill Division Chief will ensure that members under his/her command their command are aware of any Policy Manual revision. All department members suggesting revision of the contents of the Policy Manual shall forward their written suggestions to their supervisors, who will consider the recommendations and forward them to the command staff as appropriate. Page 65 of 87 Policy 600 Lake Geneva Fire Department Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Fire Apparatus Driver/Operator Training - 1 Fire Apparatus Driver/Operator Training 600.1 PURPOSE AND SCOPE The purpose of this policy is to enhance the safety of members and the public by ensuring that all Lake Geneva Fire Department members, including tiller operators, who operate firefighting apparatus as part of their duties receive appropriate training. 600.1.1 DEFINITIONS Definitions related to this policy include (Wis. Admin. Code § SPS 330.01): Aerial device - Any extendable or articulating device that is designed to position firefighters and handle firefighting equipment, including tiller aerial devices. Firefighting Fire apparatus - A vehicle used for emergency operations Any department vehicle that is designed to be used under emergency conditions to transport personnel and equipment and to support the suppression of fires and mitigation of other hazardous situations (Wis. Admin. Code § SPS 330.01(7)). , including but not limited to vehicles equipped with: • Specialized rescue tools and appliances. • Air refill capability. • Pump (portable or mounted). • Hose. • Water tank (internal, mounted, or trailered). • Ground ladders. • Hydraulic aerial ladder, platform, or tower. Tiller operator - The driver of the rear free-axle portion of an aerial a ladder truck. 600.2 POLICY It is the policy of the Lake Geneva Fire Department that all members who operate firefighting fire apparatus, including tiller operators, shall successfully complete driver training that meets or exceeds the requirements of National Fire Protection Association (NFPA) 1002, 2017 edition, or training provided or approved by the Wisconsin Technical College System (WTCS), including approved in-house training programs or an approved state apprenticeship program (Wis. Admin. Code § SPS 330.08(2)). Training should include written, oral, and practical evaluations to demonstrate proficiency. The Training Officer shall annually audit and update driver/operator training materials to ensure compliance with local, state, and federal requirements. Page 66 of 87 Lake Geneva Fire Department Policy Manual Fire Apparatus Driver/Operator Training Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Fire Apparatus Driver/Operator Training - 2 600.3 PROCEDURES All members who operate firefighting fire apparatus, including tiller operators, shall have certification and training validating competent operational and driving skills consistent with NFPA 1002, 2017 edition, or one of the methods described above (Wis. Admin. Code § SPS 330.08(2)). 600.4 TRAINING OFFICER RESPONSIBILITIES It shall be the responsibility of the Training Officer to ensure that any members who are member required to drive fire apparatus as a part of their normal duties have has received all training required for competent, safe operation of the apparatus. The Training Officer shall coordinate with the Department department member appointed to monitor driver's license status to ensure members have valid driver's licenses, in accordance with the Driver's License Requirements Policy. Page 67 of 87 Policy 604 Lake Geneva Fire Department Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Hazard Communication Program Training - 1 Hazard Communication Program Training 604.1 PURPOSE AND SCOPE The purpose of this policy is to establish the required training regarding the Department’s departments hazard communication program. This policy identifies who must receive training, training content requirements, when additional or supplemental training is required and what record keeping is necessary to comply with state and federal law and regulations ( 29 CFR 1910.1200; Wis. Admin. Code § SPS 332.50; 29 CFR 1910.1200). 604.1.1 DEFINITIONS Definitions related to this policy include (29 CFR 1910.1200; Wis. Admin. Code § SPS 332.50): Hazardous substance chemical - Any substance chemical that is classified as a physical hazard, a health hazard or is included in the list of hazardous substances , simple asphyxiant, combustible dust, or hazard not otherwise classified. Health hazard - Any substance for which there is statistically significant evidence that acute or chronic health effects may occur in exposed employees. Substances may include carcinogens, toxic or highly toxic agents, reproductive toxins, irritants, corrosives, sensitizers, hepatoxins, nephrotoxins, neurotoxins, agents which act on the hematopoietic system and agents which damage the lungs, skin, eyes or mucous membranes A chemical that is classified as posing one of the following hazardous effects: acute toxicity (any route of exposure), skin corrosion or irritation, serious eye damage or eye irritation, respiratory or skin sensitization, germ cell mutagenicity, carcinogenicity, reproductive toxicity, specific target organ toxicity (single or repeated exposure), or aspiration hazard. 604.2 POLICY It is the policy of the Lake Geneva Fire Department, in accordance with the Hazard Communication Policy, to provide members with effective information and training on hazardous substances chemicals in their work area at the time of their initial assignment and whenever a new hazard is introduced (29 CFR 1910.1200; Wis. Admin. Code § SPS 332.50; 29 CFR 1910.1200). 604.3 TRAINING REQUIREMENTS The initial hazard communication program training shall include , but is not limited to , the following topics: (a) Members shall be informed of any operations in their work area where hazardous substances chemicals are present. (b) Members shall be informed of the location and availability of information regarding any hazardous substances chemicals and Safety Data Sheets (SDS), as required by the state. (c) Members shall be trained in the methods and observations that may be used to detect the presence or release of a hazardous substance in the work area. Page 68 of 87 Lake Geneva Fire Department Policy Manual Hazard Communication Program Training Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Hazard Communication Program Training - 2 (d) Members shall be trained in the physical and health hazards of the substances chemicals in the work area and the measures they can take to protect themselves, including specific procedures the Department has implemented to protect them from exposure to hazardous substances chemicals. These include appropriate work practices, emergency procedures, and personal protective equipment (PPE). (e) Members shall be provided with an explanation of the labeling system and the SDS, and how they can obtain and use the appropriate hazard information. 604.4 TRAINING RECORDS The Training Officer shall be responsible for maintaining records of all hazard communications program training provided to members. Records should include , but are not limited to (Wis. Admin. Code § SPS 330.06(2)): (a) The dates of the training sessions. (b) A list of the topics or a summary of the content of the training sessions. (c) The names or other identifiers and job titles of the members who received the training. (d) The names, certificate numbers, and qualifications of persons conducting the training. The Training Officer should maintain the training records in accordance with established records retention schedules. Page 69 of 87 Policy 616 Lake Geneva Fire Department Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Live-Fire Training - 1 Live-Fire Training 616.1 PURPOSE AND SCOPE The purpose of this policy is to protect the health and safety of members by providing guidelines and responsibilities for live-fire training. 616.2 POLICY It is the policy of the Department to conduct live-fire training in a safe and effective manner that meets the standards of NFPA 1403 1400 and any applicable state or local law. 616.3 MEMBER PREREQUISITES Before participating in any live-fire training exercise, members shall, at a minimum, have completed training equivalent to the requirements of NFPA 1001 1010, Firefighter I. 616.4 TRAININGMANAGER TRAINING OFFICER RESPONSIBILITIES The Training Officer shall be responsible for: (a) Scheduling live-fire training. (b) Confirming that the Division Chief _Training Bureau is notified when live-fire training is scheduled. (c) Ensuring that all live-fire training provided by the agency is conducted in accordance with state and local requirements (Wis. Admin. Code § SPS 330.02; Wis. Admin. Code § SPS 330.07) . (d) Providing a secure structure for the live-fire training consistent with the requirements of this policy. (e) Ensuring that all required permits and authorizations, if applicable, have been approved and received before conducting any training exercises. (f) Confirming that a sufficient number of instructors will be present for the live-fire training. 1. In no event shall there be fewer than four instructors. 2. There shall be no more than a 5:1 student-to-instructor ratio at any time. (g) Confirming that the number of instructors and instructor assignments are detailed in the live-fire training curriculum. (h) Designating a qualified safety officer for all live-fire training exercises. (i) Ensuring that all live-fire training is conducted using qualified instructors who meet the following requirements: 1. For the lead instructor, NFPA and any applicable state requirements for Fire Instructor II 2. For all other instructors, NFPA and any applicable state requirements for Fire Instructor I Page 70 of 87 Lake Geneva Fire Department Policy Manual Live-Fire Training Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Live-Fire Training - 2 (j) Ensuring all injuries sustained during live-fire training are documented. 616.5 SAFETY OFFICER A safety officer shall be designated for all live-fire training exercises and shall have the same qualifications as the lead instructor. The safety officer has the authority to intervene and control any aspect of the operations when a potential or actual danger, potential accident, or unsafe condition exists. The safety officer may require additional safety personnel as deemed necessary. The safety officer shall not be assigned duties that interfere with their safety responsibilities. The safety officer shall be knowledgeable about all the safety features at the training location. 616.6 TRAINING REQUIREMENTS Before beginning any live-fire training, the designated safety officer shall be responsible for: (a) Inspecting all burn locations. (b) Ensuring that all members participating in the training meet the prerequisites for participation. (c) Inspecting each participant's personal protective equipment (PPE) and SCBA. (d) Ensuring that a pre-burn walk-through and briefing for all members and instructors has been conducted. (e) Ensuring an Emergency Medical Services (EMS) unit and advanced life support (ALS) crew capable of transporting a patient are on location. In no event shall a person be used as a simulated victim during live-fire training exercises. All structures used for live-fire training shall be inspected after use. 616.7 USE OF ACQUIRED STRUCTURES An acquired structure should not be used for live-fire training unless there is no equivalent purpose- built structure or space for live-fire training (e.g., burn building) available. Prior to using any acquired structure for live-fire training, the Training Officer shall: (a) Inspect the structure to determine whether it can be made sufficiently safe for live- fire training. (b) Facilitate the preparation of the structure for safe use (e.g.: removal of all asbestos containing materials). (c) Confirm that the live-fire training will comply with all local, state, and federal regulations applicable to the open burning of buildings, including the Clean Air Act (42 U.S.C. § 7401 et seq.). 616.8 TRAINING RECORDS The Training Officer shall be responsible for maintaining records of all live-fire training that is provided to members. At a minimum, the Department should document: Page 71 of 87 Lake Geneva Fire Department Policy Manual Live-Fire Training Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Live-Fire Training - 3 (a) The dates of the training sessions. (b) A list of the topics or a summary of the content of the training sessions. (c) The names or other identifiers and job titles of the members who received the training. (d) The names, certificate numbers, and qualifications of persons conducting the training. (e) Injuries sustained during training exercises. The Training Officer should maintain the training records in accordance with established records retention schedules. Page 72 of 87 Policy 909 Lake Geneva Fire Department Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Personal - 1 Personal Alarm Alert Safety System (PASS) Devices 909.1 PURPOSE AND SCOPE The purpose of this policy is to safeguard members who are engaged in interior structural firefighting activities or other immediately dangerous to life and health (IDLH) conditions that require the use of a self-contained breathing apparatus (SCBA) by providing each member so engaged with a personal alarm device. Such devices may also be known as a Personal Alarm (or Alert) Safety System (PASS) device, an Automatic Distress Signal Unit (ADSU) or another telemetry system that is alert safety system (PASS) device. PASS devices are designed to monitor responder movement and alert others to a lack of movement (Wis. Admin. Code § SPS 330.13). 909.2 POLICY It is the policy of the Lake Geneva Fire Department to provide that all members engaged in interior structural firefighting activities emergency operations or other emergency operations activities that require use of an SCBA with a personal alarm device shall use a PASS device. 909.3 USE OF PERSONAL ALARM PASS DEVICES All personal alarm PASS devices shall meet the requirements of the National Fire Protection Association (NFPA) 1982 1970 (Wis. Admin. Code § SPS 330.02(9) ; Wis. Admin. Code § SPS 330.13). Members shall wear a personal alarm an armed PASS device any time they are in atmospheres that are immediately dangerous to life and health ( IDLH). The Incident Commander (IC) shall apply personnel accountability measures to track the entry and exit of members from hazardous areas. A personal alarm PASS device should be viewed as a last resort for members to summon help when they are unable to notify others that they are in distress. 909.4 MAINTENANCE OF PERSONAL ALARM PASS DEVICES All personal alarm PASS devices shall be repaired and maintained by qualified members or service representatives in accordance with manufacturer recommendations (Wis. Admin. Code § SPS 330.13). Page 73 of 87 Policy 1005 Lake Geneva Fire Department Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Fire Officer Development - 1 Fire Officer Development 1005.1 PURPOSE AND SCOPE The purpose of this policy is to comply with Wisconsin laws and regulations concerning fire officer training and to define outline the required and recommended competencies in the Lake Geneva Fire Department’s fire officer development program. 1005.2 POLICY It is the policy of the Lake Geneva Fire Department that, in order to to use professionally recognized programs and resources to train and develop members for supervisory roles , it will utilize such resources as the Wisconsin technical college system; Center for Public Safety Excellence (CPSE); the National Fire Academy’s (NFA) Executive Fire Officer Program (EFOP); the National Fire Protection Association (NFPA) 1021, Standard for Fire Officer Professional Qualifications; the Wisconsin Emergency Services Academy (WESA) Chief Officer Program; and other department-approved certification programs for the professional development of fire officers. 1005.3 MINIMUM STANDARDS The training program shall meet the minimum requirements specified by one or more of the following (Wis. Admin. Code § SPS 330.08(3)): (a) The Wisconsin technical college system board (b) An approved state apprenticeship program (c) An in-house training program approved by the Wisconsin technical college system board (d) NFPA 1021 1005.3 RESOURCES To assist members in developing the needed competencies for supervisory roles, the Lake Geneva Fire Department will utilize such resources as: • The Wisconsin technical college system. • The Center for Public Safety Excellence (CPSE) Fire Officer (FO) designation. • The National Fire Academy's (NFA) Executive Fire Officer Program (EFOP). • The National Fire Protection Association (NFPA) 1020, Standard for Fire and Emergency Services Instructor, Fire Officer, and Emergency Medical Services Officer Professional Qualifications. • The International Association of Fire Chiefs' (IAFC) "Officer Development Handbook." • The Wisconsin Emergency Services Academy (WESA) Chief Officer Program. • Other department-approved certification programs for the professional development of fire officers. Page 74 of 87 Policy 1022 Lake Geneva Fire Department Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Wellness Program - 1 Wellness Program 1022.1 PURPOSE AND SCOPE The purpose of this policy is to provide guidance on establishing and maintaining a proactive wellness program for department members. The wellness program is intended to be a holistic approach to a member's well-being and encompasses aspects such as mental health and overall wellness. Additional information on member wellness is provided in the: • Critical Incident Stress Debriefing Policy. • Chaplains Policy. • Drug- and Alcohol-Free Workplace Policy. • Physical Fitness Policy. 1022.1.1 DEFINITIONS Definitions related to this policy include (Wis. Stat. § 165.875): Communications - Oral or written statements, notes, records, reports, or documents made during or arising from a meeting between a recipient of peer support services and a peer support or a critical incident stress management services team member. Critical incident - An actual or perceived event or situation that involves a crisis, disaster, trauma, or emergency. Critical incident stress management services - Services provided by a critical incident stress management team member to any member of the Department who is affected by a critical incident and designed to assist the member to cope with or mitigate reactions to stress caused by the incident. Critical incident stress management services team member - A department member or other person who has been trained to provide critical incident stress management services and has been officially designated by the Fire Chief or their designee to be a member of the critical incident stress management services team. Peer support services - Includes any debriefing, defusing, on-scene, or one-on-one session provided by a peer support team member that provides emotional and moral support to any member of the Department who is affected by stress or an incident, personally, or professionally. Peer support team member - A department member or other person who has been trained to provide peer support services and has been officially designated by the Fire Chief or their designee to be a member of the peer support team. Page 75 of 87 Lake Geneva Fire Department Policy Manual Wellness Program Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Wellness Program - 2 1022.2 POLICY It is the policy of the Lake Geneva Fire Department to prioritize member wellness to foster fitness for duty and support a healthy quality of life for department members. The Department will maintain a wellness program that supports its members with proactive wellness resources, critical incident response, and follow-up support. 1022.3 WELLNESS COORDINATOR The Health and Safety Officer (HSO) is the designated department wellness coordinator. The coordinator should report directly to the Fire Chief or the authorized designee and should collaborate with advisers (e.g., Department of Human Resources, legal counsel, licensed psychotherapist, qualified health professional) as appropriate to fulfill the responsibilities of the position, including but not limited to: (a) Identifying wellness support providers (e.g., licensed psychotherapists, external peer support providers, physical therapists, dietitians, physical fitness trainers holding accredited certifications). 1. As appropriate, selected providers should be trained and experienced in providing mental wellness support and counseling to public safety personnel. 2. When practicable, the Department should not use the same licensed psychotherapist for both member wellness support and fitness-for-duty evaluations. (b) Developing management and operational procedures for department peer support and critical incident stress management services team members, such as: 1. Team member selection and retention. 2. Training and applicable certification requirements. 3. Deployment. 4. Managing potential conflicts between team members and those seeking service. 5. Monitoring and mitigating team member emotional fatigue (i.e., compassion fatigue) associated with providing support services. 6. Using qualified personnel from other public safety agencies or outside organizations as members of the department peer support and critical incident stress management services teams, as appropriate. (c) Verifying members have reasonable access to peer support or licensed psychotherapist support. (d) Facilitating the delivery of wellness information, training, and support through various methods appropriate for the situation (e.g., phone hotlines, electronic applications). (e) Verifying a confidential, appropriate, and timely Employee Assistance Program (EAP) is available for members. This also includes: 1. Obtaining a written description of the program services. 2. Providing for the methods to obtain program services. Page 76 of 87 Lake Geneva Fire Department Policy Manual Wellness Program Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Wellness Program - 3 3. Providing referrals to the EAP for appropriate diagnosis, treatment, and follow- up resources. 4. Obtaining written procedures and guidelines for referrals to, or mandatory participation in, the program. 5. Obtaining training for supervisors in their role and responsibilities, and identification of member behaviors that would indicate the existence of member concerns, problems, or issues that could impact member job performance. (f) Making annual medical examinations available to members. Medical examination specifics should be established by a qualified health professional. (g) Coordinating with qualified health care professionals to develop a fitness assessment questionnaire to be administered to members annually. The questionnaire should evaluate both immunization and disease screening as well as physical fitness and conditioning. (h) Establishing an annual immunization and disease screening schedule for members. Specific vaccinations and diseases should be identified by a qualified health care professional. (i) Maintaining familiarity with the guidelines published by the following and incorporating procedures and practices, as appropriate, into the department wellness program: 1. International Association of Fire Fighters 2. International Association of Fire Chiefs 3. Fire Service Joint Labor Management Wellness-Fitness Initiative 4. NFPA 1500 1550, Standard on Fire Department Occupational Safety, Health, and Wellness Program for Emergency Responder Health and Safety 5. National Fallen Firefighters Foundation Initiative 13 6. NFPA 1582 1580, Standard on Comprehensive Occupational Medical Program for Fire Departments for Emergency Responder Occupational Health and Wellness 1022.4 DEPARTMENT PEER SUPPORT AND CRITICAL INCIDENT STRESS MANAGEMENT SERVICES TEAMS 1022.4.1 TEAM MEMBER SELECTION CRITERIA The selection of a department peer support or critical incident stress management services team member will be at the discretion of the Fire Chief or their designee (Wis. Stat. § 165.875). Selection should be based on the member's: • Desire to be a team member. • Experience or tenure. • Demonstrated ability as a positive role model. Page 77 of 87 Lake Geneva Fire Department Policy Manual Wellness Program Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Wellness Program - 4 • Ability to communicate and interact effectively. • Evaluation by supervisors and any current team members. • Ability to maintain confidentiality. • Ability to learn about the psycho-social process. 1022.4.2 TEAM MEMBER RESPONSIBILITIES The responsibilities of department peer support and critical incident stress management services team members include (Wis. Stat. § 165.875): (a) Providing pre- and post-incident support, including one-on-one and on-scene services (see the Critical Incident Stress Debriefing Policy). (b) Presenting department members with periodic training on wellness topics including but not limited to: 1. Stress management. 2. Suicide prevention. 3. How to access support resources. (c) Providing referrals to licensed psychotherapists and other resources, where appropriate. 1. Referrals should be made to department-designated resources in situations that are beyond the scope of the team member's training. 1022.4.3 TEAM MEMBER TRAINING Every department peer support and critical incident stress management services team member shall complete required training prior to being assigned (Wis. Stat. § 165.875). Training should include initial training and continuing education in Critical Incident Stress Debriefing (CISD) principles and procedures. 1022.5 PEER SUPPORT COMMUNICATIONS Peer support and critical incident stress management team members may refuse to disclose any communications made by a person receiving qualifying services when the peer support or critical incident stress management team member is acting in their capacity as a team member and functioning within the guidelines established by the Department, except as allowed by law (Wis. Stat. § 165.875; Wis. Stat. § 905.095). These communications are confidential for the purposes of Wisconsin Public Records law (Wis. Stat. § 165.875). For additional policy guidance regarding the confidentiality of communications with peer support team members during a CISD, see the Critical Incident Stress Debriefing Policy. Page 78 of 87 Lake Geneva Fire Department Policy Manual Wellness Program Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Wellness Program - 5 1022.6 WELLNESS PROGRAM AUDIT At least annually, the coordinator or the authorized designee should audit the effectiveness of the department's wellness program and prepare a report summarizing the findings. The report shall not contain the names of members participating in the wellness program and should include the following information: • Data on the types of support services provided • Wait times for support services • Participant feedback, if available • Program improvement recommendations • Policy revision recommendations The coordinator should present the completed audit to the Fire Chief for review and consideration of updates to improve program effectiveness. 1022.7 TRAINING The coordinator or the authorized designee should collaborate with the Training Officer to provide all members with regular education and training on topics related to member wellness, including but not limited to: • The availability and range of department wellness support systems. • Suicide prevention. • Recognizing and managing mental distress, emotional fatigue, post-traumatic stress, and other possible reactions to trauma. • Alcohol and substance use disorder awareness. • Countering sleep deprivation and physical fatigue. • Anger management. • Marriage and family wellness. • Benefits of exercise and proper nutrition. • Effective time and personal financial management skills. Training materials, curriculum, and attendance records should be forwarded to the Training Officer as appropriate for inclusion in training records. Page 79 of 87 Policy 1066 Lake Geneva Fire Department Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Voluntary Leave Donation for Employees on Approved Leave - 1 Voluntary Leave Donation for Employees on Approved Leave 1066.1 PURPOSE This policy establishes a voluntary program allowing Lake Geneva Fire Department (LGFD) employees to donate accrued sick and/or vacation leave to a coworker who is on approved leave and has exhausted their own paid leave. The program is intended to support employees facing medical hardship while protecting the confidentiality of the recipient, ensuring participation is voluntary, and keeping the donation and use of leave consistently and transparently administered. 1066.2 RECIPIENT ELIGIBILITY A recipient must: 1. Be a benefits-eligible employee on Fire Chief-approved leave, including leave under the Family and Medical Leave Act (FMLA), for the employee's own serious health condition or that of a qualifying family member, as those terms are defined under the FMLA; 2. Have exhausted all of their own paid leave (sick, vacation, and compensatory time) as of the date of the request; 3. Submit, personally or through a designee acting on the employee's behalf, a written request on the department's donation request form to the Fire Chief; and 4. Receive the Fire Chief's written approval before any donated leave is credited or used. An employee's request for, or receipt of, donated leave will not be considered in any performance evaluation, discipline, or other personnel action. 1066.3 DONOR ELIGIBILITY AND LIMITS • Donations are strictly voluntary. No employee may solicit, pressure, or coerce another employee to donate, and no employee will be rewarded or penalized for donating or declining to donate. • A donor must be a benefits-eligible employee in good standing who is not currently on an approved leave of absence. • Donations must be made in increments of one full scheduled shift: 24 hours for shift personnel and 8 hours for 40-hour personnel. • Unless otherwise approved by the Fire Chief, a donor may donate no more than fifty percent (50%) of their available banked leave in each category (sick and vacation), Page 80 of 87 Lake Geneva Fire Department Policy Manual Voluntary Leave Donation for Employees on Approved Leave Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Voluntary Leave Donation for Employees on Approved Leave - 2 calculated at the time of donation and rounded down to the nearest full donation increment. • Donations are submitted on the department's donation form and, once processed, are irrevocable. Unused donated hours are handled as described in Section 1066.6(g). • A donor's identity is shared with the recipient and the Comptroller only as needed to process the donation. 1066.4 USE OF DONATED LEAVE • Donated hours are credited to the recipient hour-for-hour and paid at the recipient's own regular rate of pay and regularly scheduled hours, regardless of the donor's rate of pay or work schedule. • Donated leave may be used only for absences covered by the Fire Chief-approved leave for which it was donated. • Donated leave does not extend an employee's FMLA entitlement beyond the leave the employee is otherwise eligible for under the FMLA; it provides pay during otherwise unpaid portions of that leave. • Donated leave does not itself accrue additional sick or vacation leave, holiday pay, or retirement service credit, unless required by law or the applicable collective bargaining agreement. 1066.5 TWELVE-MONTH LIMIT A recipient may use donated leave for no more than twelve (12) months from the date the recipient first uses donated leave for a given qualifying event, unless the Fire Chief approves an extension in writing. A request to extend the twelve-month limit must be submitted in writing and approved by the Fire Chief before the twelve-month period expires. Donated leave may not be carried over or applied to a different, subsequent event. A subsequent event requires a new request under Section 1066.6. 1066.6 PROCEDURE (a) The recipient, or a designee acting on the recipient's behalf, submits a written request for donated leave to the Fire Chief. (b) The Fire Chief approves or denies the request in writing within five (5) business days of receipt. Page 81 of 87 Lake Geneva Fire Department Policy Manual Voluntary Leave Donation for Employees on Approved Leave Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Voluntary Leave Donation for Employees on Approved Leave - 3 (c) Upon approval, the Fire Chief may first authorize the use of hours held in the leave bank described in subsection (g). If banked hours are insufficient, the Fire Chief notifies eligible employees that a coworker has a qualifying need (see Section 1066.7) and makes donation forms available. (d) Employees who wish to donate submit a completed donation form to the Fire Chief. (e) The Fire Chief reviews and approves each donation form and forwards approved forms to the Comptroller for processing. (f) The Comptroller applies donated leave to the recipient's payroll in the amount needed to pay the recipient's regularly scheduled hours. (g) When the recipient returns to work, the qualifying event ends, or the twelve-month limit in Section 1066.5 expires, any remaining unused donated hours are transferred to a department leave bank maintained by the Comptroller. Banked hours may be used only for a future request approved under this policy. 1066.7 CONFIDENTIALITY The recipient's medical information is confidential and will be handled consistent with the confidentiality requirements of the FMLA and the Americans with Disabilities Act (ADA), the Health Insurance Portability and Accountability Act (HIPAA) where applicable, and department policy on confidential records. Any communication about the need for donated leave will state only that a coworker has a qualifying need and will not include diagnosis, prognosis, or other medical detail. The recipient's name will be disclosed to potential donors only with the recipient's written consent. 1066.8 ADMINISTRATION The Fire Chief has final authority over the approval, administration, and interpretation of this policy. If any provision of this policy conflicts with an applicable collective bargaining agreement or federal, state, or local law, the collective bargaining agreement or law controls. This policy does not create a contractual right to donated leave and may be modified, suspended, or discontinued at any time by the Fire Chief, subject to any applicable collective bargaining agreement. 1066.9 FORMS See attachment: Form_Policy_1066_Leave_Donation.pdf Page 82 of 87 Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Attachments - 4 Attachments Page 83 of 87 Attachment Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Form_Policy_1066_Leave_Donation.pdf - 5 Form_Policy_1066_Leave_Donation.pdf Form_Policy_1066_Leave_Donation.pdf Page 84 of 87 Lake Geneva Fire Department Policy Manual — Form 1066 Voluntary Leave Donation for Employees on Approved FMLA Leave PART A — RECIPIENT LEAVE DONATION REQUEST FORM To be completed by the employee requesting donated leave, per Policy 1066.2. Submit to the Fire Chief. Employee Name: Employee ID / Badge #: Rank / Position: Shift / Division: Date of Request: Approval Date: 1. Leave Information Qualifying reason for leave (general description only): Date leave began: Anticipated or actual date own paid leave balances will be / were exhausted: 2. Eligibility Certification (Policy 1066.2) ☐ I am a benefits-eligible employee on Fire Chief-approved leave. ☐ I have exhausted, or will imminently exhaust, all of my own paid leave (sick, vacation, and compensatory time). ☐ I understand donated leave may be used only for absences covered by my approved leave (Policy 1066.4). ☐ I understand donated leave may not extend my leave beyond my normal entitlement (Policy 1066.4). ☐ I understand I may use donated leave for no more than twelve (12) months from the first day it is used, unless the Fire Chief approves an extension (Policy 1066.5). 3. Hours Requested Sick leave hours requested: Vacation leave hours requested: Total hours requested (24-hour increments, per Policy 1066.3): 4. Employee Certification I certify that the information provided above is true and accurate to the best of my knowledge. I understand that donated leave hours will be credited to me at my own regular rate of pay, and that any unused donated hours will be returned to the departmental leave bank per Policy 1066.6, not paid out to me. Employee Signature: Date: 5. Human Resources Verification ☐ Eligibility under Policy 1066.2 confirmed ☐ Own leave balances confirmed exhausted ☐ Documentation of approval on file Reviewed By (HR): Date: 6. Fire Chief Approval ☐ Approved ☐ Denied — reason: ______________________________________ Fire Chief Signature: Date: Page 85 of 87 Lake Geneva Fire Department Policy Manual — Form 1066 Voluntary Leave Donation for Employees on Approved FMLA Leave PART B — DONOR LEAVE DONATION ELECTION FORM To be completed by the employee voluntarily donating leave, per Policy 1066.3. Submit to the Fire Chief or Human Resources. Donor Employee Name: Employee ID / Badge #: Rank / Position: Shift / Division: Date of Election: Recipient Name (if disclosed): 5. Voluntary Election I voluntarily elect to donate accrued leave to the individual or departmental leave bank identified above, under Policy 1066. I understand this donation is entirely voluntary, that I will not be penalized for donating or declining to donate, and that my donation is irrevocable once processed. 2. Current Leave Balances Current sick leave balance (hrs): Current vacation leave balance (hrs): 3. Donation Calculation (Policy 1066.3) Unless otherwise approved by the Fire Chief, a donor may give no more than one-half (50%) of their available banked leave in each category, rounded down to the nearest whole hour. Donations must be made in 24-hour increments. Maximum sick leave donable (50% of balance): Maximum vacation leave donable (50% of balance): Sick leave hours donated: Vacation leave hours donated: ☐ I confirm the hours donated above do not exceed 50% of my available balance in each category, unless the Fire Chief has approved an exception (noted below). Fire Chief exception approved (if applicable) — description: 4. Donor Certification I certify the hours elected above are accurate and that I understand this donation will be deducted from my own leave balance and credited to the recipient at the recipient’s own regular rate of pay, regardless of my rate of pay. Donor Signature: Date: 5. Payroll / HR Processing Hours verified against donor balance by: Date processed: Pay period donation applied: 6. Fire Chief Acknowledgment Fire Chief Signature: Date: Page 86 of 87 Policy 1103 Lake Geneva Fire Department Policy Manual Copyright Lexipol, LLC 2026/10/02, All Rights Reserved. Published with permission by Lake Geneva Fire Department ***DRAFT*** Flag Display - 1 Flag Display 1103.1 PURPOSE AND SCOPE The purpose of this policy is to provide guidance to members of the Lake Geneva Fire Department regarding the proper display of the United States flag. 1103.2 DISPLAYING THE FLAG OF THE UNITED STATES Federal law providing for the use and the display of the U.S. flag is contained in Title 4 Chapter 1 of the United States Code, commonly referred to as the “Flag "Flag Code.” " Members of this department will display the flag of the United States in accordance with the provisions of 4 USC § 1 through 4 USC § 10. 1103.2.1 DISPLAY OF THE U.S. FLAG IN DAILY OPERATIONS Department members should consult the Flag Code for guidance whenever the flag of the United States is to be displayed in any manner. This is to ensure that the display is presented in accordance with the Flag Code and as follows: (a) The United States flag should be conspicuously posted on all (b) department facilities during hours of operation. (c) It is the universal custom to display the flag only from sunrise to sunset on buildings and on a stationary flagstaff in the open. However, the flag may be displayed 24 hours a day if it is properly illuminated during the hours of darkness (4 USC § 6(a)). (d) The flag should not be displayed on days when the weather is inclement, except when an all-weather flag is displayed (4 USC § 6(c)). (e) The U.S. flag may only be flown at half-staff by Presidential or Gubernatorial decree, and on Memorial Day until noon (4 USC § 7(m)). Whenever the U.S. flag is displayed in conjunction with other flags or symbols it should occupy the “Place "Place of Honor” Honor" (4 USC § 7). 1103.2 POLICY It is the policy of the Lake Geneva Fire Department to display flags at department facilities in compliance with federal laws. Page 87 of 87