The Ashland-Bayfield Consolidated PSAP Board of Directors will convene for its regular July meeting at 1 p.m. Thursday, July 23, 2026 in the Bayfield County EOC.

ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS Dear Board Members: This letter is written to inform you of the Ashland-Bayfield Consolidated PSAP Board of Directors meeting scheduled for 1:00 p.m. Thursday, July 23, 2026, in the Bayfield County EOC. This meeting will be held in-person and remotely. Directors and the public will be able to participate in the Meeting in person or via the internet link or phone number below. ______________________________________________________________________________ Microsoft Teams meeting Join: https://teams.microsoft.com/meet/264150316172779?p=D1eUzNAYAblU3hxkhG Meeting ID: 264 150 316 172 779 Passcode: hE7hD364 Need help? | System reference Dial in by phone +1 715-318-2087,,172407653# United States, Eau Claire Find a local number Phone conference ID: 172 407 653# For organizers: Meeting options | Reset dial-in PIN ______________________________________________________________________________ Any persons wishing to attend who, because of a disability, requires special accommodations, should contact the Bayfield County clerk’s office at (715) 373-6100, at least 24 hours before the scheduled meeting time, so appropriate arrangements can be made. Any other questions may be directed to Dispatch Coordinator Ryan Matthews at (715) 209-5113 or ryan.matthews@bayfieldcounty.wi.gov. ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS Ron Sztyndor—chair Larry Fickbohm—vice-chair Dan Grady Mark Abeles-Allison Brian Zupke Tony Williams Bayfield County Emergency Operations Center 1:00 p.m. Thursday, July 23, 2026 *** AGENDA *** 1. Call to Order 2. Public Comment: Limited to 3 minutes per person, 15 minutes maximum 3. Approval of June 18, 2026 meeting minutes 4. Call statistics report 5. Discussion and possible action regarding labor tracking 6. Discussion and possible action, 2026 budget amendment 7. Discussion regarding CAD updates 8. 2027 budget topics a) Review of first draft of 2027 budget b) Staffing (Director, supervisors, number of staff, full-, part-time, etc.) 9. Discussion and possible action authorizing PSAP Director search. 10. Adjournment Next Meeting August 18, 2026 ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS Agenda Narrative Agenda Item No. 5: Discussion and possible action regarding labor tracking. Paul Houch is gathering information on a time tracking system for respective county contributions. At the last meeting, Houch mentioned a cost of $5,000. Some other suggestions were also presented. Agenda Item No. 6: Discussion and possible action, 2026 budget amendment On June 22, 2026, Ashland and Bayfield counties were notified that the Innovation Grant was awarded. The 2026 budget was adopted in advance of the Innovation Grant Application. The 2026 budget for dispatch was listed as $$. A budget amendment is advised. Agenda Item No. 7: Discussion regarding CAD updates Each county is currently conducting its own CAD GIS updates. Questions remain about: • Production publishing • Final quality assurance • Update certification ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS *** MINUTES *** 1. Call to Order Board Chair Ron Sztyndor called meeting to order at 9:01 a.m. Thursday, June 18, 2026 in Ashland County board room. Roll Call • Ron Sztyndor, Ashland County supervisor, PSAP board chair • Larry Fickbohm, Bayfield County supervisor, PSAP board vice-chair • Dan Grady, Ashland County administrator, PSAP board member • Mark Abeles-Allison, Bayfield County administrator, PSAP board member • Brian Zupke, Ashland County Sheriff, PSAP board member • Tony Williams, Bayfield County Sheriff, PSAP board member Other attendees who spoke: • Paul Houck, Bayfield County IT director • Scott Galetka, Bayfield County Land Records department head 2. Public Comment: None. 3. Approval of May 19, 2026 meeting minutes Sheriff Williams made a motion to approve the submitted minutes from the May 19, 2026 PSAP board meeting. Grady seconded, and the motion carried. 4. Discussion and possible action regarding commission bylaw change: • Quaderer said that it was suggested at the last board meeting to expand the board so it didn’t risk a “walking quorum.” • Williams noted the quorum is four (4) members, not three (3). • Abeles-Allison suggested there should not be unelected non-county members on the board if the board has input on financial decisions. • Sheriff Zupke made a motion to keep the board makeup the way it us. • Fickbohm said he’s concerned about having EMS and fire on the PSAP board because they aren’t responsible to the public like elected officials. • Abeles-Allison asked if there is already a role for fire & EMS to provide input on PSAP policy. Quaderer said both fire and EMS services participate in the Field Services Advisory Committee (FSAC). The FSAC does not create policy but does provide input on policy. • Williams seconded Zupke’s motion. • Fickbohm does not understand why the board would want to add members at this time. ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS • Quaderer said the option was presented at the last meeting, so it was put on this agenda in case the board wanted to discuss further. • Zupke’s motion passed by verbal vote. 5. Discussion regarding 2026 budget • Quaderer presented possible amendments to the 2026 budget. The 2026 budget would need to be amended if the PSAP received the Innovation grant. Quaderer showed that approximately $120k could be removed from daily PSAP budget, with primary costs being Land Records, eDispatches, Genasys mass notification, and Virtual Academy. An additional $53,000 (a 10% cost match for a PSAP grant) could be moved into 242 account used for PSAP grant accounting. • Quaderer updated the board on the 2027 PSAP grant. Notably, labor related to Computer Aided Dispatch (CAD) GIS mapping is grant allowable. The PSAP could apply for more services through either county’s land records departments. Up to 90% of labor expenses could be covered by the grant with 10% match. • Zupke asked if GIS/911 Public Safety Specialist Ayris Kirschbaum’s time has been tracked. Land Records Department Head Galetka said there are ways to track time. Zupke expressed interest in equally distributing GIS labor between the counties. • Grady said the board was not taking into consideration that Ashland has provided up to $50,000 of work that it’s not getting reimbursed. Abeles-Allison agreed that labor tracking is important. • Quaderer said she is happy to work with both counties to put in GIS labor for grant reimbursement. 6. Monthly call statistics report • Quaderer presented call statistics for the month of May and answered questions about the way 911 calls are taken and dispatched. Peak call volume is shifting later in the day as the summer arrives. Three dispatchers scheduled at night is necessary because we’re paying for readiness, and the PSAP would be ill-prepared with fewer. State and federal recommendations are for two dispatchers per county in rural PSAPs. Three dispatchers should therefore be minimum for two counties. • Quaderer expects the duration of calls to increase by august and September due to Emergency Medical Dispatch (EMD) post-dispatch instructions. • Abeles-Allison noted 911 call volume is high. Quaderer said the number of calls increases year after year. Abeles-Allison requested annual and biannual call reports. 7. Discussion and possible action regarding cost share formula for 2027 • Abeles-Allison would like to have a year to look at for breakdown of radio usage. • Grady disputed the need to discuss the cost share formula since costs are “set in stone” with Innovation grant. Abeles-Allison believes it’s nevertheless good to know those figures since the counties are still early in the process of consolidation. • Quaderer said she can provide an annual report at the next meeting. 8. 2027 budget topics a) Review of first draft of 2027 budget ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS • Quaderer presented a draft 2027 budget with labor and operational costs the same as in 2026. She noted that budget does not meet Innovation grant standards, and the board would need to reduce the budget by approximately $150,000. • Training is reimbursed through the PSAP grant, but not travel and meals costs. If the board cut training, which Quaderer doesn’t recommend, that could save $20,000. • Williams asked about dispatch staff overtime. Quaderer said the 2026 budget shows the PSAP has used 12% of part-time staff budget, 36% of full-time staff budget, and 38% of department head budget and the PSAP has not exceeded the allowable number of full- or part-time staff approved by the PSAP board. • Quaderer advocates for creating a schedule that meets the needs of the center and allows a work/life balance. • Fickbohm commended Quaderer on her understanding and empathy for how decisions made by the PSAP board affect staff morale. • Quaderer agreed to meet with both county administrators prior to the July PSAP meeting to further discuss the budget. b) Discussion and possible action regarding Information Technology (IT) needs in 2027: i) On-call IT o Houck said when PSAP issues arise after hours, he and Ashland County IT Director Taylor Foley often respond at-will. Houck recommends on-call IT is limited to ECC staff—not jail or deputies. o Quaderer said dispatch is heavily dependent on IT support 24 hours a day. After hours support would be for major issues only. o Grady and Abeles-Allison agreed to meet separately to discuss on-call IT and report back at a following meeting. ii) Time tracking & knowledge base o Houck proposed a central knowledge base to be used by anyone who does admin tasks in the Emergency Communications Center (ECC) system. The knowledge base would track time, document problems and solutions. Likely, this would be a system that is purchased or subscribed to. o Abeles-Allison says it’s good idea and will proceed. iii) ECC computer upgrades o ECC computers were purchased in 2024. They require bigger hard drives that will cost approximately $1k per computer. The hard drives will be purchased through Dell. The warranty on the computers is valid for three more years. o Two of the ECC workstations need to be cleared out on a weekly basis. The PSAP has seven (7) computers total: five (5) in Washburn and two (2) in Ashland. iv) One spare ECC workstation o Houck proposed one (1) spare workstation that IT could maintain until needed. o Quaderer asked if the spare could be installed and used in the dispatch office. Houck said it could be if it weren’t used daily. o Abeles-Allison asks if the mobile unit could be used for that. Quaderer said it’s phone only. ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS v) Geo-diverse WISCOM circuit—Washburn o Houck worked with Norvado to create a geo-diverse fiber optic route in Washburn so that if fiber is cut, the county doesn’t lose internet. However, Bayfield does not subscribe to a service to have WISCOM automatically “fail over” on that reroute. o Currently, there is no easy way to create a geo -diverse fiber connection between counties, but Houck is working with Norvado to create a solution. o Houck said Ashland County only has one fiber run, so there’s still a we ak point there, but this proposal would ensure the ECC does not lose connectivity. o The subscription would cost a pproximately $1,200-2,000 per year. It is no t allowable under the PSAP grant because it’s a utility type payment. The PSAP board voted to move into closed session at 11 :15 a.m.. Following the closed session, Sztyndor adjourned the meeting. 9. Closed Session The Commission may convene in closed session pursuant to Wis. Stat. § 19.85(1)(f) for the purpose of considering specific personnel-related concerns and information concerning identifiable individuals which, if discussed in public, would be likely to have a substantial adverse effect upon the reputation of the persons involved. The Commission may reconvene in open session to take any action as appropriate. a) Discussion regarding Director position Meeting minutes submitted by: Ryan Matthews Dispatch Coordinator Ashland-Bayfield Consolidated PSAP June Call and Radio Volume Report Radio Volume June Call and Radio Volume Report Average Radio Call Volume by Hour (May 2025) Blue line shows the hourly average for the month. Red markers label the top three peak hours. June Call and Radio Volume Report 9-1-1 and Admin Line Phone Call Volume Average Call Volume by Hour of Day The chart below shows the average call volume across a 24-hour period. Call Volume Data by Hour Hour of Day Average Calls per Hour 12am 2.7 1am 1.73 2am 1.83 3am 1.6 4am 1.1 5am 1.6 6am 2.7 7am 3.3 8am 6 9am 6.3 June Call and Radio Volume Report 10am 7.53 11am 8.03 12pm 8.4 1pm 9.1 2pm 9.4 3pm 10 4pm 9 5pm 8.9 6pm 7.6 7pm 8.17 8pm 7.1 9pm 5.33 10pm 4.5 11pm 4.2 Call Summary by Line PSAP Budget Report Fiscal Year to Date 06/30/26 Include Rollup Account and Rollup to Account & Sub Account Adopted Budget Amended Current Month YTD YTD Budget - YTD % Used/ Account Account Description Budget Amendments Budget Transactions Encumbrances Transactions Transactions Rec'd Prior Year Total Fund 100 - General REVENUE Department 16 - PSAP Consortium (Joint Dispatch) 41110 General Property Taxes 131,840.00 .00 131,840.00 .00 .00 131,840.00 .00 100 128,000.00 47325 Ashland Reimbursement for PSAP (Joint Dispatch) 820,435.00 .00 820,435.00 .00 .00 369,310.79 451,124.21 45 462,083.63 Department 16 - PSAP Consortium (Joint Dispatch) Totals $952,275.00 $0.00 $952,275.00 $0.00 $0.00 $501,150.79 $451,124.21 53% $590,083.63 REVENUE TOTALS $952,275.00 $0.00 $952,275.00 $0.00 $0.00 $501,150.79 $451,124.21 53% $590,083.63 EXPENSE Department 16 - PSAP Consortium (Joint Dispatch) 50111 Department Head 50,920.00 .00 50,920.00 1,713.60 .00 20,865.60 30,054.40 41 73,281.12 50121 Full Time 749,765.00 .00 749,765.00 56,074.31 .00 324,486.01 425,278.99 43 594,937.47 50122 Part Time 104,188.00 .00 104,188.00 3,300.78 .00 15,691.76 88,496.24 15 45,432.63 50123 Temporary Employee .00 .00 .00 2,424.88 .00 20,339.32 (20,339.32) +++ 25,134.54 50130 Funeral Leave .00 .00 .00 .00 .00 973.80 (973.80) +++ 2,297.28 50131 Sick Leave Pay .00 .00 .00 .00 .00 923.75 (923.75) +++ 18,349.02 50132 Vacation Pay .00 .00 .00 .00 .00 .00 .00 +++ 48,065.65 50133 PTO .00 .00 .00 3,553.43 .00 27,464.20 (27,464.20) +++ .00 50135 Overtime 45,000.00 .00 45,000.00 13,621.18 .00 72,845.02 (27,845.02) 162 151,535.61 50138 Holiday Pay .00 .00 .00 100.80 .00 504.00 (504.00) +++ 2,652.72 50151 Fica/Medicare 76,135.00 .00 76,135.00 5,669.75 .00 34,085.98 42,049.02 45 70,397.70 50152 Co. Share Retirement 81,758.00 .00 81,758.00 5,816.79 .00 34,832.40 46,925.60 43 64,440.66 50154 Health Insurance 215,345.00 .00 215,345.00 19,500.62 .00 102,822.12 112,522.88 48 162,723.27 50155 Life Insurance 150.00 .00 150.00 16.35 .00 82.50 67.50 55 143.20 50199 Direct Service Offset 30,192.00 .00 30,192.00 .00 .00 .00 30,192.00 0 29,788.00 50212 Legal Fees .00 .00 .00 .00 .00 .00 .00 +++ 474.50 50225 50225 Telephone 11,078.00 .00 11,078.00 101.21 .00 3,841.78 7,236.22 35 13,046.10 50225-001 Wireless 911 .00 .00 .00 .00 .00 .00 .00 +++ 307.94 50225 - Totals $11,078.00 $0.00 $11,078.00 $101.21 $0.00 $3,841.78 $7,236.22 35% $13,354.04 50226 Computer/Internet Access/Fax 1,360.00 .00 1,360.00 20.00 .00 60.00 1,300.00 4 178.59 50240 Repair & Maintenance 3,000.00 .00 3,000.00 52.90 .00 2,458.14 541.86 82 8,302.61 50290 Contractual Services 189,285.00 .00 189,285.00 90.47 .00 57,695.34 131,589.66 30 59,616.60 50310 Office Supplies 1,740.00 .00 1,740.00 144.90 .00 708.98 1,031.02 41 3,041.73 50311 Postage 300.00 .00 300.00 78.74 .00 123.11 176.89 41 139.71 50325 Registration Fees & Tuition 7,010.00 .00 7,010.00 .00 .00 (225.00) 7,235.00 -3 2,680.43 50330 Marketing and Outreach 500.00 .00 500.00 .00 .00 .00 500.00 0 511.71 50331 Travel .00 .00 .00 .00 .00 60.29 (60.29) +++ 25.20 50332 Mileage 1,778.00 .00 1,778.00 100.05 .00 1,006.66 771.34 57 3,791.28 50335 Meals 2,438.00 .00 2,438.00 14.00 .00 207.04 2,230.96 8 1,381.99 50336 Lodging 6,880.00 .00 6,880.00 .00 .00 2,811.80 4,068.20 41 4,274.95 Run by Paige Terry on 07/20/2026 03:44:40 PM Page 1 of 2 PSAP Budget Report Fiscal Year to Date 06/30/26 Include Rollup Account and Rollup to Account & Sub Account Adopted Budget Amended Current Month YTD YTD Budget - YTD % Used/ Account Account Description Budget Amendments Budget Transactions Encumbrances Transactions Transactions Rec'd Prior Year Total Fund 100 - General EXPENSE Department 16 - PSAP Consortium (Joint Dispatch) 50340 50340 Operating Supplies 2,220.00 .00 2,220.00 .00 .00 921.44 1,298.56 42 1,589.13 50340-001 Promotional Items 900.00 .00 900.00 .00 .00 807.67 92.33 90 1,335.56 50340 - Totals $3,120.00 $0.00 $3,120.00 $0.00 $0.00 $1,729.11 $1,390.89 55% $2,924.69 50343 Computer Software 720.00 .00 720.00 .00 .00 .00 720.00 0 3,015.00 50397 Software Maintenance 5,000.00 .00 5,000.00 .00 .00 .00 5,000.00 0 5,239.17 50810 Capital Equipment 53,207.00 .00 53,207.00 .00 .00 .00 53,207.00 0 .00 Department 16 - PSAP Consortium (Joint Dispatch) Totals $1,640,869.00 $0.00 $1,640,869.00 $112,394.76 $0.00 $726,393.71 $914,475.29 44% $1,398,131.07 EXPENSE TOTALS $1,640,869.00 $0.00 $1,640,869.00 $112,394.76 $0.00 $726,393.71 $914,475.29 44% $1,398,131.07 Fund 100 - General Totals REVENUE TOTALS 952,275.00 .00 952,275.00 .00 .00 501,150.79 451,124.21 53% 590,083.63 EXPENSE TOTALS 1,640,869.00 .00 1,640,869.00 112,394.76 .00 726,393.71 914,475.29 44% 1,398,131.07 Fund 100 - General Totals ($688,594.00) $0.00 ($688,594.00) ($112,394.76) $0.00 ($225,242.92) ($463,351.08) ($808,047.44) Grand Totals REVENUE TOTALS 952,275.00 .00 952,275.00 .00 .00 501,150.79 451,124.21 53% 590,083.63 EXPENSE TOTALS 1,640,869.00 .00 1,640,869.00 112,394.76 .00 726,393.71 914,475.29 44% 1,398,131.07 Grand Totals ($688,594.00) $0.00 ($688,594.00) ($112,394.76) $0.00 ($225,242.92) ($463,351.08) ($808,047.44) Run by Paige Terry on 07/20/2026 03:44:40 PM Page 2 of 2 BAYFIELD COUNTY JOB DESCRIPTION _______________________________________________________________________ 1. DEPARTMENT: Emergency Communications Center _____________________________________________________________ 2. EMPLOYEE NAME: _____________________________________________________________ 3. POSITION TITLE: Emergency Communications Center Director 4. POSITION PURPOSE: Responsible for planning, directing and administering the overall operation of the Ashland-Bayfield County Emergency Communications Center (ECC). This consolidated center is governed by the Ashland-Bayfield County Emergency Communications Center Board and serves all law enforcement, fire and EMS agencies in Ashland and Bayfield counties. This is not a law enforcement position. 5. QUALIFICATIONS: • Bachelor’s Degree with at least two (2) years of experience with emergency services - OR- Associates degree and at least four (4) years of experience with emergency services -OR- High School diploma and at least six (6) years of experience in a Telecommunication or 911 center. • Minimum of two years of supervisory experience. Supervisory experience in a communications center or public safety answering point preferred. • A valid driver’s license required. • Must be eligible for and achieve certification in Emergency Medical Dispatch (EMD) and Transaction Information for the Management of Enforcement (TIME) system within one year of employment. Current certification preferred. • Successful completion of ICS-100, 200, 300 and 700 within one year of employment. Current completion of applicable ICS series preferred. • Ability to type a minimum of 40wpm. 6. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of federal and state constitutions, state law, and county ordinances, and FCC rules and regulations. • Knowledge of policies and procedures governing the operation of the Communication Center. • Knowledge of law enforcement, fire and EMS techniques and procedures. • Knowledge of general management principles. • Knowledge of office record keeping and CAD systems, Microsoft operating systems and applications. • Knowledge of Ashland and Bayfield County radio and radio tower systems. • Ability to read maps (computer and/or paper) and quickly identify locations. • Knowledge of the 9-1-1- system and all equipment involved. • Working knowledge of computers, door, camera controls, and other equipment used in the Communication Center. • Ability to understand and follow oral and written instructions. • Ability to perform data entry proficiently. • Ability to prepare accurate and complete reports. • Ability to work under pressure, exercise good judgment, and make sound decisions in emergency situations while effectively dealing with irate citizens. • Ability to deal courteously and communicate effectively with public, officers, and staff. • Ability to interview and gather facts from complainants and/or victims in an appropriate manner. • Ability to read and interpret statutes, ordinances, and regulations. • Ability to use county office equipment and programs, including but not limited to: email, telephone, computer, photocopier, printer, fax and Microsoft Office programs • Ability to maintain regular, consistent and reliable attendance. • Ability to learn and become familiar with the geographic layout of Ashland and Bayfield Counties. 7. EXAMPLES OF DUTIES: A. Information Systems/Technology/Infrastructure 1. Utilize a wide variety of specialized computer systems and equipment. 2. Access authorized State and National law enforcement computer systems. Coordinate National Crime Information Center (NCIC) and Crime Information Bureau (CIB) training and certifications. 3. Serve as subject matter expert on all communications systems, including radio, towers, data, phone, VoIP, and other methods of communications. 4. Act as primary point of contact for service provision equipment/system problem resolution. 5. Manage all follow up with any service providers to ensure any automatic number identification / automatic location identification (ANI/ALI) issues are resolved. 6. Make needed changes to Graphic User Interface (GUI) for the Communication Center. 7. Regularly review the 9-1-1 system data for unusual calls, such as abandoned, misrouted, wrong agencies in the Emergency Services Number (ESN) etc. 8. Work with County GIS personnel to ensure databases, mapping system, and related infrastructure is properly maintained and updated. 9. Ensure that the equipment and communication systems in the primary ECC (Bayfield County) and back-up ECC (Ashland County) locations are functional. 10. Responsible for the maintenance of all 911 telecommunication lines. 11. Coordinate with Ashland and Bayfield County Emergency Management Offices related to radio, repeater, tower and related infrastructure to ensure the efficient operation of the ECC. 12. Assist with RFPs, Contracts, MOUs and other agreements related to equipment and technology utilized by the ECC. B. Personnel Administration 1. Foster a positive organizational culture through behavior, demeanor and example. 2. Provide coaching, leadership, and mentorship to ECC staff. 3. Coordinate training, certification, recertification, and development of ECC staff including new employees, short-term, and long-term training needs. 4. Develop and monitor the ECC shift schedule ensuring proper coverage. 5. Ensures personnel understand policies and procedures. 6. Participate in the hiring, promotion, evaluation, discipline, or discharge of ECC staff in accordance with current county policy and procedures. 7. Manage quality control and ensure dispatcher proficiency. 8. Attend training programs as required to keep current on issues affecting ECC operations. C. Interagency Awareness/Public Relations 1. Coordinate public education and public relation appearances. 2. Record and research all complaints from citizens and user agencies. Use independent judgment in making recommendations to effectively resolve the complaints. 3. Serve as liaison with law enforcement, fire/EMS user agencies. 4. Work with user groups to review and recommend changes in policies and procedures. 5. Coordinate with other agencies to ensure necessary exchange of information for maintaining 9-1-1 system. 6. Attend meetings as required to represent the Communications Center. D. Administration 1. Develop and recommend operational policies and procedures for the ECC and forward them to the Ashland-Bayfield County ECC Board for review and approval. 2. Manage the daily dispatch operations of the communication center according to policies, procedures, and regulations. 3. Recommend, develop, implement and review standard operating procedures including training protocols. 4. Prepares, submits and administers the annual budget for the ECC. Work collaboratively with county administration and the Communications Center Board regarding the ECC budget. 5. Prepares operational reports and records as requested. 6. Assist in writing grants for additional funding and improvements. 7. Compile statistics on ECC activity. Utilize this information and data to plan, organize, and implement program changes in the ECC as required. 8. Maintains complete and accurate records of all 9-1-1 systems transactions, adjustments, resolutions, etc. as necessary and appropriate. 9. Monitor and forecasts trends in dispatch and industry operations, developments, and needs. Make recommendations for improvements or changes. E. Dispatching 1. Receives calls of need or distress and dispatches necessary agencies, manpower, and/or equipment needed to handle the complaint or report. 2. Receives emergency calls, determines the nature and location of emergency and services provided. 3. Coordinates emergency responses and personnel to include fire department, first responders, rescue vehicles, wrecker services, and ambulance. 4. Responds to inquiries and complaints from the public. 5. Provides motor vehicle checks as requested by officers. 6. Provides information to officers and other law enforcement agencies on records of stolen autos and wanted fugitives. 7. Coordinates sirens and public alert systems as needed. 8. Monitors closed circuit cameras and alarms located in the Communication Center. 9. Dispatches other personnel as needed to assist with inmate problems or disturbances and other duties as assigned by a supervisor. Monitor all system equipment and resolve system alarms. 10. Records all services on CAD (Computer Aided Dispatch) and enters information in the Records Management System. 11. Records radio communication transmission on the CAD. 12. Records other communication received or dispatched as appropriate. 13. Enters warrants, articles, and missing persons into the CIB (Crime Information Bureau) computer system. 14. Monitors and answers incoming telephone lines. 15. Monitors and answers 911 telephone lines. 16. Monitors and operates CAD and the Records Management System. 17. Operates the TIME computer system on criminal and traffic information. 18. Serves as Time Agency Coordinator (TAC) Administrator. 19.Complete audits as required by CIB and the FBI 20. Coordinates the warrant management program. 5 8. Physical Requirements: A. May require sitting in one location for extended periods of time. B. Extensive keyboard entry. C. Extended periods of time viewing multiple computer monitors. D. Ability to hear and distinguish various ring tones. E. Occasional lifting of 30 pounds or less. F. Must be able to hear effectively and speak clearly on a telephone and over radio. G. Mobility sufficient to move unassisted throughout the communication center and to evacuate the building if necessary. H. Eyesight sufficient to read text, maps and graphics, corrected or uncorrected from a variety of sources. 9. Title of Immediate Supervisor: Bayfield County Administrator and Consolidated Dispatch Board 10. Nature of Supervision Exercised Over Employee’s Work: Indirect 11. Titles and Numbers of Persons Supervised by Employee: 911 Emergency Center Staff. 12. Nature of Supervision Exercised by Employee: Direct 13. Contacts with Public-Nature of and Frequency: Frequent by all means of communication. 14. List the Date the Employee Began Service in the Department and the Previous Position(s) Held, Including Dates and Title for Each Position 15. Date ___________________ Employee’s Signature ____________________________ 16. Certification of Accuracy of Foregoing Statements and Additional Information or Comments on Employee’s Duties Date ____________ Title ___________ Supervisor’s Signature ____________________