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Bayfield County · Bayfield County · meeting of Jul 8, 2026 · Minutes
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BAYFIELD COUNTY DEPARTMENT OF HUMAN SERVICES
FAMILY & BEHAVIORAL HEALTH SERVICES ADVISORY COMMITTEE (FBHSAC)
MEETING MINUTES
Courthouse Lake Superior Conference Room & Remote
July 8, 2026, at 10 a.m.
Committee Members Present: Bev Patterson, Christie Branagan (virtual), Bev Lindell,
Darlene Neff
Members Not Present: James Crandall (County Board Representative)
Others Present: Hayley Weyers (Family Services Manager), Jo Beth Gonzalez (Behavioral
Health & Community Programs Services Section Manager), Sarah Traaholt (Clerk), Vanessa
Pierce (Behavioral Health Case Manager), Jamie Allen (Behavioral Health Case Manager), Tom
Croteau (DHS Director)
Call to order and introductions: Patterson called the meeting to order at 10:02 a.m.
Minute Approval: Neff moved to approve April 8, 2026, minutes as presented. Lindell
seconded the motion. Motion carried.
Public Comment: none.
Program Report- Behavioral Health Workers Present an Overview of Their Roles –
• Jamie Allen and Vanessa Pierce introduced themselves to the committee.
• Allen explained that Behavioral Health programs offer support to community members
facing mental health and substance use challenges.
• Behavioral Health Case Managers serve as a gateway to assistance by helping
participants access necessary services, support, and treatments in both voluntary and
involuntary situations.
o Allen and Pierce collaborate with the legal system, treatment programs, law
enforcement, county services, providers, and various other resources to navigate
treatment.
o Support can include case management, skill-building, and assistance in locating
resources, programs, and providers.
o Allen added that support is also provided to the participant's family.
• Pierce mentioned that she and Allen also work closely with other county programs, such
as Comprehensive Community Services (CCS) and the Community Support Program
(CSP). These two programs provide intensive mental health support, focusing on skill-
building, ongoing case management, and maintaining recovery.
o Allen explained that CCS is a voluntary wraparound program in which a facilitator
is assigned to oversee a participant’s needs. The Service Facilitator coordinates
with various service providers to ensure everyone is aligned in supporting the
Draft minutes are subject to change before approval at the next FBHSAC meeting.
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individual.
o Whereas CSP is designed for participants with higher needs. This includes those
who require assistance with medication, need more personal contact each week,
or need help communicating with their physician.
• Pierce highlighted that an important step in Behavioral Health Case Management is
meeting people where they are and walking alongside them on their journey to help
them achieve their goals. Recognizing that everyone's needs and challenges are unique,
Pierce focuses on creating a personalized plan for each individual.
• Pierce emphasized the importance of building rapport and trust with participants as
they engage with various services and providers. Many individuals have had challenging
interactions with healthcare professionals, which can lead to mistrust and hesitation to
seek help for their needs. Case managers play a crucial role in bridging this gap. They
serve as a consistent presence in participants' lives, regularly checking in to ensure that
appointments are kept, medications are managed, and access to necessary community
services is facilitated.
• Pierce clarified that they are not therapists or provide crisis intervention.
• Allen stated that Behavioral Health Case Managers also try to be the outreach person
who checks in on participants, holds them accountable, and holds the line until they can
see a qualified provider.
• Lindell asked where referrals come from.
o Pierce explained that they come from a variety of sources, including medical
providers, law enforcement, community members, and family members. Anyone
can refer a participant to the program.
• Pierce also noted that she and Allen are the only two Behavioral Health Case Managers
in this County.
• Pierce stated that one of her favorite aspects of this position is outreach. There is often
a negative perception of individuals struggling with mental health and substance use
issues. Both Pierce and Allen aim to challenge long-standing stereotypes and raise
community awareness of the realities these individuals face daily. The goal is to foster
community support to help these individuals get back to where they want to be.
• Lindell asked if they encounter individuals struggling with homelessness.
o Pierce noted that some of their caseload may have experienced homelessness at
some point in their lives.
o Allen and Pierce assist those who are currently homeless by connecting them to
housing resources through the housing authority or other state programs.
o Pierce emphasized the importance of meeting individuals where they are but
notes that they must also be willing to participate and engage in improving their
situation. It is a team approach.
o Allen asked the committee to reach out to legislature for change, because severe
and persistent mental health conditions, such as schizophrenia, do not qualify for
long-term care or group housing. As a result, people with these conditions are
highly susceptible to homelessness or are not often placed in settings that are
right for their needs.
• Gonzalez, Pierce, and Allen all note that Bayfield County has an unusually high
percentage of the population with severe mental illnesses.
• Patterson expressed her concern in a letter to Angela Stroud regarding another
important issue: the transition of teenagers with disabilities into the wider world.
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Patterson highlighted the need for adequate resources to ensure these individuals are
supported during this critical life transition.
• Lindell inquired about the new housing structures.
o Croteau and Allen mentioned that they are market rate and have a long waiting
list.
o Croteau expressed hope that this will open other, more affordable housing
options for participants.
• Croteau thanked Patterson and Lindell for being willing to serve on the committee
again.
Section and Budget Updates:
Behavioral Health Services-
• Gonzalez highlighted that the department is requesting an additional full-time Service
Facilitator for the Comprehensive Community Services (CCS) program, citing the
following points:
o Enrollment in the CCS program continues to grow steadily, and the program aims
to meet participant needs while maintaining service quality.
o A typical Service Facilitator manages a caseload of 12 to 15 participants. While
this is generally manageable, many Service Facilitators also provide substance
use disorder counseling, complete functional assessments, and handle other
program responsibilities. As a result, a caseload of 15 participants is typically
considered heavy.
o Currently, there are approximately 60 participants in the program, with five to
ten referrals received at any given time.
o The position is funded through the Medicaid program and is not reliant on county
levy.
• Gonzalez also shared some additional information about CCS staffing:
o Alan Spaude-Filipszak, a licensed clinical social worker, serves as a mental health
professional, offering essential clinical support to the staff.
Branagan stated that Spaude-Filipszak is a phenomenal worker and noted
that he used to work with the Red Cliff Elderly department.
o Croteau still serves as the CCS service director due to licensure.
Gonzalez is working towards obtaining the required clinical hours and will
take over the role from Croteau upon completion.
o Gonzalez stated that it is exciting to see the amount of work the Behavioral
Health and Community Programs unit does for Bayfield County. Having worked in
different counties and areas of the state, Gonzalez noted that this is not offered
everywhere.
• Gonzalez discussed the 2025 CCS Survey results:
o Bayfield County CCS performs at or above state averages on the Adult
Satisfaction Survey.
o Survey results for Youth and Family Satisfaction have been a little less
consistent.
A small sample size is an important factor when reviewing results.
A single low response can significantly impact overall scores when only a
few surveys are completed.
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Self-assessing progress can be challenging for youth ages 13-17.
There are no disparaging remarks.
It can be difficult for participants and families to separate their satisfaction
with CCS specifically from their overall experiences across multiple
departments or systems.
• Gonzalez announced that August 31 is International Overdose Awareness Day.
Behavioral Health, Criminal Justice, and Public Health are currently organizing an event
from 12:00 p.m. to 1:00 p.m. on the steps of the Bayfield County Courthouse.
o Patterson inquired whether Narcan would be available.
Gonzalez confirmed that Public Health will provide training and distribution
of Narcan at the event.
Family Services-
• Weyers introduced herself as the new Family Services Manager to the group.
• Weyers explained the restructuring of the Family Services unit as of mid-April.
o Melissa Berthiaume has taken a lead position for supervision of Child Protective
Services (CPS). Berthiaume also carries a CPS caseload.
o Brittany Anderson has taken the lead position for supervision of Youth Justice.
Anderson is also the department’s Foster Care and Kinship Care Coordinator.
o Weyers previous position, Supervisor of Children’s Long-Term Services and
Children’s Community Options Program, was absorbed into her Family Services
Manager role.
In 2027, CLTS is looking to promote one of the existing Service Facilitators
to a lead position.
• Other changes to the Family Services section include:
o Ivy Ray was hired as a CPS Case Manager and started on June 15th .
o Caitlin Irvin-Sullivan was hired as a CLTS Case Manager and started on June 29th .
o There is one open vacancy in Family Services for a part-time Social Worker Aide.
We hope to have good news about this position by our next meeting.
o Patterson inquired if the Social Worker Aide position was something a certified
peer specialist would qualify for.
Weyers stated they certainly could. It just depends on that person’s skill
set and interests. The Social Worker Aid helps the rest of the Family
Services team with a lot of document processing, uploading to
eWiSACWIS (the statewide out-of-home placement database), answering
access calls, and writing reports. They work very closely with the Foster
and Kinship Coordinator and assist with outreach.
• Neff inquired if the child must be on Medicaid to receive CLTS or CCOP services.
o Weyers responded that for CLTS they do, but for CCOP they technically don’t.
There are a bunch of doors to the different Medicaid programs, so if they are
eligible, our staff can help facilitate the child's enrollment in a CLTS-accepted
form of Medicaid.
• Neff inquired if any of the families are losing Medicaid.
o Weyers noted that the family’s status with Medicaid/BadgerCare hasn’t been
discussed much over the past six to eight months.
o A benefit for CLTS children having their own Medicaid program, rather than
family coverage, provides more stability, especially since family income or job
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status can affect eligibility for BadgerCare.
o Weyers stated that this is just one reason a CLTS lead position is needed to help
track state changes and educate the team on how to implement them.
• Child Welfare in general remains busy with managing a lot of complex cases.
o The team is working on having some youth currently in placements return to
their home settings, which can be an involved process for both youths and
families alike.
• Professional development is an ongoing process:
o Weyers is participating in statewide standardized training.
o Staff are absorbing as much information and training as they can.
o Family Services is building capacity, while providing high-quality care and
ensuring children's safety.
o Anderson and Weyers secured funding from an initiative grant to get more staff
trained in Carey guides and BITS, which stands for Brief Intervention ToolS.
These tools help with supporting behavioral modification.
Other Business -
• Neff recommended that Lindell and Patterson both be reappointed to the committee.
• Gonzalez will bring the renewal request for both Lindell and Patterson to the board at
the August meeting.
2026 Meeting Dates:
• October 7th
• Review of 2027 dates will take place at the next meeting.
Adjournment: Meeting was adjourned at 10:44 a.m.
Minutes respectfully submitted by,
Sarah Traaholt
Sarah Traaholt
Source: Bayfield County website. First collected Oct 12, 2026.