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Bayfield County · Bayfield County · meeting of Jun 18, 2026 · Minutes
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ASHLAND – BAYFIELD CONSOLIDATED PSAP
BOARD OF DIRECTORS
*** MINUTES ***
1. C
all to Order
Board Chair Ron Sztyndor called meeting to order at 9:01 a.m. Thursday, June 18, 2026 in Ashland
County board room.
Roll Call
• Ron Sztyndor, Ashland County supervisor, PSAP board chair
• Larry Fickbohm, Bayfield County supervisor, PSAP board vice-chair
• Dan Grady, Ashland County administrator, PSAP board member
• Mark Abeles-Allison, Bayfield County administrator, PSAP board member
• Brian Zupke, Ashland County Sheriff, PSAP board member
• Tony Williams, Bayfield County Sheriff, PSAP board member
• Paul Houck, Bayfield County IT director
• Scott Galetka, Bayfield County Land Records department head
2. Public Comment:
None.
3. Approval of May 19, 2026 meeting minutes
Sheriff Williams made a motion to approve the submitted minutes from the May 19, 2026 PSAP
board meeting. Grady seconded, and the motion carried.
4. Discussion and possible action regarding commission bylaw change:
• Quaderer said that it was suggested at the last board meeting to expand the board so it
didn’t risk a “walking quorum.”
• Williams noted the quorum is four (4) members, not three (3).
• Abeles-Allison suggested there should not be unelected, non-county members on the
board if the board has input on financial decisions.
• Sheriff Zupke made a motion to keep the board makeup the way it us.
• Fickbohm said he’s concerned about having EMS and fire on the PSAP board because
they aren’t responsible to the public like elected officials.
• Abeles-Allison asked if there is already a role for fire & EMS to provide input on PSAP
policy. Quaderer said both fire and EMS services participate in the Field Services
Advisory Committee (FSAC). The FSAC does not create policy but does provide input
on policy.
• Williams seconded Zupke’s motion.
• Fickbohm does not understand why the board would want to enlarge the committee.
• Quaderer said it was presented at the last meeting so it was put on this agenda in case the
board wanted to discuss further.
• Zupke’s motion passed by verbal vote.
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ASHLAND – BAYFIELD CONSOLIDATED PSAP
BOARD OF DIRECTORS
5. Discussion regarding 2026 budget
• Quaderer presented possible amendments to the 2026 budget. The 2026 budget would
need to be amended if the PSAP received the Innovation grant. Quaderer showed that
approximately $120k could be removed from daily PSAP budget, with primary costs
being Land Records, eDispatches, Genasys mass notification, and Virtual Academy. An
additional $53,000 (a 10% cost match for a PSAP grant) could be moved into 242
account used for PSAP grant accounting.
• Quaderer updated the board on the 2027 PSAP grant. Notably, labor related to Computer
Aided Dispatch (CAD) GIS mapping is grant allowable. The PSAP could apply for more
services through either county’s land records departments. Up to 90% of labor expenses
could be covered by the grant with 10% match.
• Zupke asked if GIS/911 Public Safety Specialist Ayris Kirschbaum’s time has been
tracked. Land Records Department Head Galetka said there are ways to track time. Zupke
expressed interest in equally distributing GIS labor between the counties.
• Grady said the board was not taking into consideration that Ashland has provided up to
$50,000 of work that it’s not getting reimbursed. Abeles-Allison agreed that labor
tracking is important.
• Quaderer said she is happy to work with both counties to put in GIS labor for grant
reimbursement.
6. Monthly call statistics report
• Quaderer presented call statistics for the month of May and answered questions about the
way 911 calls are taken and dispatched. Peak call volume is shifting later in the day as the
summer arrives. Three dispatchers scheduled at night is necessary because we’re paying
for readiness, and the PSAP would be ill-prepared with fewer. State and federal
recommendations are for two dispatchers per county in rural PSAPs. Three dispatchers
should therefore be minimum for two counties.
• Quaderer expects the duration of calls to increase by august and September due to
Emergency Medical Dispatch (EMD) post-dispatch instructions.
• Abeles-Allison noted 911 call volume is high. Quaderer said the number of calls
increases year after year. Abeles-Allison requested annual and biannual call reports.
7. Discussion and possible action regarding cost share formula for 2027
• Abeles-Allison would like to have a year to look at for breakdown of radio usage.
• Grady disputed the need to discuss the cost share formula since costs are “set in stone”
with Innovation grant. Abeles-Allison believes it’s good to know what those numbers are
regardless since the counties are still early in the process of consolidation.
• Quaderer said she can provide an annual report at the next meeting.
8. 2027 budget topics
a) Review of first draft of 2027 budget
• Quaderer presented a draft 2027 budget with labor and operational costs the same as in
2026. She noted that budget does not meet Innovation grant standards, and the board
would need to reduce the budget by approximately $150,000.
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ASHLAND – BAYFIELD CONSOLIDATED PSAP
BOARD OF DIRECTORS
• Training is reimbursed through the PSAP grant, but not travel and meals costs. If the
board cut training, which Quaderer doesn’t recommend, that could save $20,000.
• Williams asked about dispatch staff overtime. Quaderer said the 2026 budget shows the
PSAP has used 12% of part-time staff budget, 36% of full-time staff budget, and 38% of
department head budget and the PSAP has not exceeded the allowable number of full- or
part-time staff approved by the PSAP board.
• Quaderer advocates for creating a schedule that meets the needs of the center and allows
a work/life balance.
• Fickbohm commended Quaderer on her understanding and empathy for how decisions
made by the PSAP board affect staff morale.
• Quaderer agreed to meet with both county administrators prior to the July PSAP meeting
to further discuss the budget.
b) Di
scussion and possible action regarding Information Technology (IT) needs in 2027:
i) On-cal
l IT
o Houck said when PSAP issues arise after hours, he and Ashland County IT
Director Taylor Foley often respond at-will. Houck recommends on-call IT is
limited to ECC staff—not jail or deputies.
o Quaderer said dispatch is heavily dependent on IT support 24 hours a day. After
hours support would be for major issues only.
o Grady and Abeles-Allison agreed to meet separately to discuss on-call IT and
report back at a following meeting.
ii) Time tracking & knowledge base
o Houck proposed a central knowledge base to be used by anyone who does admin
tasks in the Emergency Communications Center (ECC) system. The knowledge
base would track time, document problems and solutions. Likely, this would be a
system that is purchased or subscribed to.
o Abeles-Allison says it’s good idea and will proceed.
iii) ECC computer upgrades
o ECC computers were purchased in 2024. They require bigger hard drives that will
cost approximately $1k per computer. The hard drives will be purchased through
Dell. The warranty on the computers is valid for three more years.
o Two of the ECC workstations need to be cleared out on a weekly basis. The PSAP
has seven (7) computers total: five (5) in Washburn and two (2) in Ashland.
iv)
One spare ECC workstation
o Houck proposed one (1) spare workstation that IT could maintain until needed.
o Quaderer asked if the spare could be installed and used in the dispatch office.
Houck said it could be if it weren’t used daily.
o Abeles-Allison asks if the mobile unit could be used for that. Quaderer said it’s
phone only.
v) Geo-diverse WISCOM circuit—Washburn
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ASHLAND – BAYFIELD CONSOLIDATED PSAP
BOARD OF DIRECTORS
o Houck worked with Norvado to create a geo-diverse fiber optic route in Washburn
so that if fiber is cut, the county doesn’t lose internet. However, Bayfield does not
subscribe to a service to have WISCOM automatically “fail over” on that reroute.
o Currently, there is no easy way to create a geo -diverse fiber connection between
counties, but Houck is working with Norvado to create a solution.
o Houck said Ashland C ounty only has one fiber run, so there’s still a we ak point
there, but this proposal would ensure the ECC does not lose connectivity.
o The subscription would cost a pproximately $1,200- 2,000 per year. It is no t
allowable under the PSAP grant because it’s a utility type payment.
The
PSAP board voted to move into closed session at 11:15 a.m.. Following the closed session,
Sztyndor adjourned the meeting.
9. Closed Session
The Commission may convene in closed session pursuant to Wis. Stat. § 19.85(1)(f) for the purpose of
considering specific personnel-related concerns and information concerning identifiable individuals
which, if discussed in public, would be likely to have a substantial adverse effect upon the reputation of
the persons involved. The Commission may reconvene in open session to take any action as appropriate.
a) Discussion regarding Director position
Th
e next regular meeting of the PSAP Board of Directors is scheduled for 1:00 p.m. Tuesday,
July 21, 2026 in the Bayfield County EOC.
Me
eting minutes submitted by:
Ryan Matthews
Dispatch Coordinator
Ashland-Bayfield Consolidated PSAP
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Source: Bayfield County website. First collected Oct 12, 2026.