Comprehensive Community Services

NORTH CENTRAL REGION COMPREHENSIVE COMMUNITY SERVICES PROGRAM COORDINATION COMMITTEE April 28, 2026 Call Meeting to Order: The North Central Region Comprehensive Community Services Program Coordination Committee meeting was called to order by Chair Cally Bucknell at 3:03 p.m. on April 28, 2026, via Zoom and in person in Taylor County. Voting Members Present: From Iron County: Cally Bucknell From Taylor County: Scott Mildbrand, Catherine Taber, Cody Miller From Sawyer County: Alicia Carlson From Price County: None Voting Members Absent: Adam Schnabel, Michael Bub Others Present: Taylor Reinhardt, NCR - CCS Administrator; Katie Voss, CCS Clinical Services Manager, Taylor County; True Lor, DHS; Karlie Pierson, DHS; Tanna Westergard, CCS Service Facilitator, Taylor County; Teagan Timmers, CCS Service Facilitator, Taylor County; Suzan ne Stanfley, Director, Taylor County; Jenn Arndt, Secretary, Taylor County. Attendance Recording: Completed and recorded as indicated above. Approve Agenda: Scott Mildbrand motioned to approve the agenda of 12 items. Alicia Carlson seconded the motion. Motion carried. Approve Minutes of the February 17, 2026, Meeting: Alicia Carlson motioned to approve the minutes from the February 17, 2026 meeting. Scott Mildbrand seconded the motion. Motion carried. Public Comment: No public in attendance. Newly hired CCS Service Facilitators Tanna Westergard and Teagan Timmers were introduced to the committee. 2026 Quality Improvement Plan: Mr. Reinhardt reviewed the following Program Goals: 1. By 9/2026, Service Facilitator Satisfaction Surveys distributed to consumers enrolled in NCR-CCS, for at least six months, will respond “Agree or Strongly Agree” to 90% of the survey statements. • Action Step #1: Each partnering county will submit a list of consumers eligible to participate in the survey. This Action Step is due on June 1, 2026. 2. By 9/2026, Provider Satisfaction Surveys distributed to consumers enrolled in NCR -CCS, for at least six months, will respond “Agree or Strongly Agree” to 90% of the survey statements. • Action Step #1: Each partnering county will submit a list of consumers eligible to participate in the survey. This Action Step is due on June 1, 2026. Mr. Reinhardt also asked that the service facilitator for each identified consumer would also identify the service providers that should receive surveys. 3. Develop and implement group treatment activities that promote community inclusion and networking. • Action Step #1: Clearly define the purpose and desired outcome of the services. • Action Step #2: Identify key stakeholders and their roles/responsibilities. • Action Step #3: Ensure services align with Forward Health’s CCS service array. • Action Step #4: Identify community grants and submit applications. Mr. Reinhardt updated that these action steps are in suspended status due to staffing needs in Taylor County. 4. Establish a central repository, SharePoint, to be utilized by all CCS staff to improve workflows for invoicing, provider credentialing, service documentation, and other program related needs. • Action Step #1: Consult with IT to determine if the platform is HIPAA compliant. • Action Step #2: Design a template that supports efficient workflow. Mr. Reinhardt updated that yearly provider QA is being worked on currently and upon completion, focus will shift to this Program Goal. Review and Approve Updates to Orientation and Training Logs: Mr. Reinhardt shared the updated orientation training logs, as the previous part 1 log didn’t qualify extra modules added to the CCS Core Curriculum Course through the UW -Green Bay Health Partnership. Additionally, training resources were added to the part 3 log, in support of rehabilitation worker training requirements. The logs were created together with other CCS counties in hopes of lessening the burden on providers who work with multiple regions across the State. Alicia Carlson motioned to approve Orientation Training Log – Part 1. Catherine Taber seconded the motion. Motion carried. Alicia Carlson motioned to approve Orientation Training Log – County-Specific Addendum, Part 2 and Orientation Training Log – Addendum for Rehab Workers, Part 3. Cody Miller seconded the motion. Motion carried. Review and Approve Updates to the CCS Plan: Mr. Reinhardt reviewed updates to the following North Central Regions CCS Program Policy and Procedure, to align with recent changes to administrative code DHS 36: Appendix V – Assessment PROCEDURE 2. Assessment Criteria b. The Assessment shall be consistent with all of the following: ii. Be updated as new information becomes available, or at least every 6 months. Alicia Carlson made a motion to approve the update to North Central Regions CCS Program Policy and Procedure, Appendix V – Assessment. Catherine Taber seconded the motion. Motion carried. Appendix XV – Monitoring and Documentation PROCEDURE Compliance to DHS 36.18 Consumer Records. This is the standard by which the records will be maintained. 3. Each consumer record shall be organized in a consistent format and include a legend to explain any symbol or abbreviation use. All the following information shall be included in the consumer’s record: f. A list of current prescription medication and regularly taken over the counter medications. Documentation of each prescribed medication shall include all the following: viii. Medications may be administered only by a physician, nurse, a practitioner, or a person who has completed training in a drug administration course or by the consumer. Alicia Carlson made a motion to approve the update to North Central Regions CCS Program Policy and Procedure, Appendix XV – Monitoring and Documentation. Cody Miller seconded the motion. Motion carried. Appendix XXV – Records PROCEDURE 7. All the following information shall be included in the consumer’s record: f. A list of current prescription medication and regularly taken over the counter medications. Documentation of each prescribed medication shall include all the following: viii. Medications may be administered only by a physician, nurse, a practitioner, or a person who has completed training in a drug administration course or by the consumer. Alicia Carlson made a motion to approve the update to North Central Regions CCS Program Policy and Procedure, Appendix XXV – Records. Cody Miller seconded the motion. Motion carried. Appendix XIV – Discharge PROCEDURE 9. When a consumer is discharged from the CCS program, the participant will be given written notice of the discharge, to include: c. Information on how the participant who is involuntarily discharged from the CCS program can submit a written request for a review of the discharge to the Bureau of Prevention, Treatment, and Recovery. Alicia Carlson made a motion to approve the update to North Central Regions CCS Program Policy and Procedure, Appendix XIV – Discharge. Scott Mildbrand seconded the motion. Motion carried. Review and Approve Updates to the CCS Discharge Summary: Mr. Reinhardt presented the updated CCS Discharge Summary, noting the information added to the third page for a “Request for Review”. Alicia Carlson motioned to approve the updates to the CCS Discharge Summary. Scott Mildbrand seconded the motion. Motion carried. Coordinating Committee Scope of Authority: Mr. Reinhardt pointed the committee to Article II. Purpose and Duties of the North Central Region CCS Coordination Committee Bylaws. Questions were asked and discussion was had. All agreed that the committee is an advisory committee and not a governing authority. New Business: Mr. Reinhardt noted that the committee continues to have two vacancies and encouraged everyone to continue recruiting to fill those vacancies. Adjourn: The meeting was adjourned at 3:37 pm. The next meeting is scheduled for Tuesday, June 16, 2026 at 3:00 pm. Respectfully Submitted, Jenn Arndt, Secretary NORTH CENTRAL REGION COMPREHENSIVE COMMUNITY SERVICES PROGRAM COORDINATION COMMITTEE February 17, 2026 Call Meeting to Order: The North Central Region Comprehensive Community Services Program Coordination Committee meeting was called to order by Chair Cally Bucknell at 3:01 p.m. on February 17, 2026, via Zoom and in person in Taylor County. Voting Members Present: From Iron County: Cally Bucknell From Taylor County: Scott Mildbrand, Cody Miller From Sawyer County: Alicia Carlson, Hailey Sands From Price County: None Voting Members Absent: None Others Present: Taylor Reinhardt, NCR - CCS Administrator; Katie Voss, CCS Clinical Services Manager, Taylor County; Chana Rymarkiewicz, Behavioral Health Supervisor, Price County; Sarah Reese-Socha, Director, Price County; True Lor, DHS, Ashley Vaughn, CCS Services Facilitator, Taylor County; and Suzanne Stanfley, Director, Taylor County. Attendance Recording: Completed and recorded as indicated above. Approve Agenda: Scott Mildbrand motioned to approve the agenda of 11 items. Cody Miller seconded the motion. Motion carried. Approve Minutes of the December 16, 2025, Meeting: Scott Mildbrand motioned to approve the minutes from the December 16, 2025 meeting. Alicia Carlson seconded the motion. Motion carried. Public Comment: No public in attendance. Newly hired CCS Services Facilitator Ashley Vaughn was introduced to the committee. Review and Approve the 2026 Quality Improvement Plan: Mr. Reinhardt reviewed the updated program goals for 2026, noting that several of the objectives are ambitious and will require support from both the committee and the region to remain on track. He also emphasized Program Goal #4: Develop and implement treatment activities that promote community inclusion and networking, stating that t his goal will be beneficial for both consumers and facilitators. Alicia Carlson motioned to approve the 2026 Quality Improvement Plan. Scott Mildbrand seconded the motion. Motion carried. Review and Approve the Conflict -of-Interest Policy: Mr. Reinhardt shared the newly created Conflict-of-Interest Policy and associated Service Provision Agreement. Alicia Carlson motioned to approve the Conflict -of-Interest Policy and Service Provision Agreement. Scott Mildbrand seconded the motion. Motion carried. 2026 Contracts: Mr. Reinhardt reported that at the most recent CCS Executive Committee meeting, he offered to provide information regarding CCS contracted amounts. Representatives from Sawyer and Price Counties declined, noting that because they operate under a County Executive structure, their committees are responsible only for policy oversight. Cally Bucknell clarified that, as Director, she provides oversight of contracts generally; however, she would not be responsible for overseeing or signing CCS contracts. These contracts are regional in nature and are administered through Taylor County, which serves as the lead county. Provider Biography Template: Mr. Reinhardt presented the newly developed provider template, which will be used to identify providers who could be an appropriate match for each consumer. No additional feedback or recommendations were offered by committee members regarding the information being collected on the template. Scott Mildbrand motioned to approve the CCS Provider Biography Template. Alicia Carlson seconded the motion. Motion carried. New Business: Mr. Reinhardt requested that all counties submit their third‑quarter enrollment statistics to him as soon as possible. He also noted that the committee remains short of two consumer members and encouraged everyone to continue recruiting to fill those vacancies. 2026 Meeting Dates: • Tuesday, April 21, 2026 • Tuesday, June 16, 2026 • Tuesday, August 18, 2026 • Tuesday, October 20, 2026 • Tuesday, December 15, 2026 Adjourn: A motion was made by Alicia Carlson to adjourn. Scott Mildbrand seconded the motion. The motion carried. The meeting was adjourned at 3:26 p.m. The next meeting is scheduled for Tuesday, April 21, 2026, at 3:00 pm. Respectfully Submitted, Suzanne Stanfley, Director