Board of Public Works Meeting — Agenda Packet
City of Greenfield · Milwaukee County · Board Of Public Works · meeting of Jan 27, 2026 · Agenda packets
Open the original document More from City of Greenfield
Text
Extracted automatically from the original. Tables and formatting may not survive; the original document is authoritative.
Board of Public Works Agenda - January 27, 2026 - Page 1
Common Council Chambers – City Hall Room 100
7325 W. Forest Home Ave, Greenfield, Wisconsin
BOARD OF PUBLIC WORKS MEETING Agenda
Tuesday, January 27, 2026 - 6:30 PM
1. Call to order
2. Roll Call
3. Approval of the October 28, 2025, meeting minutes.
4. Citizen Commentary
5. Discussion and decision regarding proposed closure of Holmes Avenue between 27th and
28th Streets.
6. Discussion and decision to adopt an ordinance amending Section 8.04 of the Greenfield
Municipal Code by repealing Ordinance 2822 regarding a handicap parking zone in front of
the property at 3636 South 34th Street.
7. Discussion and decision to adopt an ordinance amending Section 8.04 of the Greenfield
Municipal Code regarding a stop sign on West Carpenter Avenue at the intersection with
South 55th Street.
8. Discussion and decision to sign an agreement with Novo Solutions for Public Works
operations software in the amount of $17,345.
9. Superintendent of Public Works report
10. Engineering Report
11. Other topics for future agendas
12. Adjournment
PLEASE NOTE: Upon reasonable notice, efforts will be made to accommodate the needs of disabled individuals
through sign language interpreters or other auxiliary aids. For additional information or to request this service,
contact the Department of Human Resources at 329-5208, (FAX) 543-6158, TDD 1-800-947-6644 (Wisconsin
Telecommunications Relay System), or by writing to the Director of Human Resources/ADA Coordinator at
Greenfield City Hall, 7325 West Forest Home Avenue, Room 101, Greenfield, WI 53220. Greenfield City Hall is
wheelchair accessible from the west and south entrances.
Page 1 of 27
Minutes are not official until formally approved by the Board of Public Works at the next scheduled meeting.
Page 1 of 3
MINUTES OF THE BOARD OF PUBLIC WORKS MEETING HELD AT THE GREENFIELD CITY HALL
ON TUESDAY, OCTOBER 28, 2025
1. Call to order
The meeting was called to order by Bruce Bailey at 6:32pm.
2. Roll Call
Present: Alderperson Bruce Bailey, Alderperson Pam Akers; Citizen Members: Denise
Collins, John Graber
Also present: Jeff Katz, Director, Neighborhood Services; Randy Esch, Superintendent
of Public Works; Bryan Haas, City Engineer
Excused: Alderperson Andrew Drzewiecki
3. Approval of the September 23, 2025 meeting minutes
Motion by Denise Collins, seconded by John Graber to approve the September 23,
2025, meeting minutes. Motion carried unanimously.
4. Citizen Commentary
None
5. Adopt an ordinance establishing the 2026 Service Charges for the Collection of
Garbage, Refuse, Yard Waste and Recycling Services.
Mr. Katz said per the proposed 2026-30 agreement with Johns Disposal, on January
1st of each year all rates shall be adjusted by the change in the Consumer Price Index
for all urban consumers (CPI-U) from the previous August or 2.5%, whichever is
greater, not to exceed 4%. John’s Disposal has proposed an increase of 3.0% as a
starting point for the new contract for next year, which is greater than the lower limit
of 2.5%, but less than the upper limit of 4%. For reference, in 2025 the increase was
3.2%. The current rate for 2025 is $243.50. The rate for 2026 would be $250.81.
Motion by Denise Collins, seconded by John Graber to adopt an ordinance
establishing the 2026 Service Charges for the Collection of Garbage, Refuse, Yard
Waste and Recycling Services. Motion carried unanimously.
6. Discussion and decision to renew an agreement with Johns Disposal Service for
Refuse, Recycling, and Yard Waste Disposal.
Mr., Katz said the City of Greenfield currently has a contract with Johns Disposal
Service to provide refuse, recycling, and yard waste disposal service. The existing 5-
year contract expires at the end of 2025. The City has been satisfied with the service
provided, which, for qualified residential properties, includes curbside pickup of trash,
recyclables, and yard waste; four special pickups per year of large items; and
operation of the Drop-Off Center. Johns Disposal has proposed extending their
contract through 2030 with only minor changes. There will be no changes to how the
annual rate increase is calculated. The starting rate for 2026 will increase by 3.0% as
compared to 2025. The requirement for a performance bond has been eliminated.
Page 2 of 27
Minutes are not official until formally approved by the Board of Public Works at the next scheduled meeting.
Page 2 of 3
Alderperson Akers asked about damaged totes. Mr. Nate Austin said the garbage
totes can be replaced if they are severely damaged. The replacement totes are
managed by Johns Disposal. There are two types of carts used in Greenfield, Toter
Brand and Rehrig Pacific. The Toter brand has been used since Johns started garbage
service in Greenfield 10 years ago. The Toter brand has a 12-year warranty. Over the
last 5 years, Johns Disposal transitioned to using Rehrig Pacific because they are
produced in Pleasant Prairie, WI. Mr. Austin talked about yard waste brush/bundles.
He said each piece should be no longer than 4 ft in length with the cut side to the
curb. Branches should be tied with twine and be less than 60 lbs per bundle.
Motion by Alderperson Pam Akers, seconded by John Graber to renew an agreement
with Johns Disposal Service for Refuse, Recycling and Yard Waste Disposal. Motion
carried unanimously.
7. Superintendent of Public Works report
Mr. Esch said staff continues training that includes cut off saw training and bucket
safety training through CIVMIC. DPW installed two culverts to improve water
drainage, one on 37th and Bridge Street and one on 104th St. DPW continues to do
storm cleanup. Leaf collection has started and will continue. Residents are
encouraged to drop off leaves in the DPW bin or to mulch their leaves. The Public
Works EXPO was very successful and had the largest attendance to date. DPW is
prepping the trucks for winter. There were 550 Diggers Hotline tickets and 196 service
requests since the last meeting. Alderperson Bailey asked if Public Works makes any
money on the EXPO. Mr. Esch said there is some profit, which is used towards safety
and training programs for the staff. Mr. Katz also said it brings a lot of goodwill with
all the surrounding communities.
8. Engineering Report
Update on Greenfield construction projects this year:
1. 43rd St between Cold Spring Rd and Howard Ave has re-opened. The traffic signal at
the 43rd St and Cold Spring Rd intersection will be turned on this week. The new
streetlights will be installed in the next 1–2 weeks.
2. Upgrading streetlights on Grange Ave between 27th St and 48th St and on Edgerton
Ave between Loomis Rd and 76th St. Due to long lead times for materials, the actual
replacements will occur next spring. This work is being partially funded by a grant.
3. Replacing the flat roof on the Law Enforcement Center and part of the Library and
replacing the skylights at City Hall.
4. Dredging and reshaping of the storm water pond at Pondview Park is underway.
The work is expected to be completed in late November or December. The path
Page 3 of 27
Minutes are not official until formally approved by the Board of Public Works at the next scheduled meeting.
Page 3 of 3
repaving around the pond will occur next spring. Pondview Park is closed during
construction, and we ask that you please stay out for everyone’s safety.
5. The sanitary sewer extension between 92nd St and the intersection of 99th St and
Cold Spring Rd has begun. Cold Spring Rd is currently closed at 99th St. It’s expected to
re-open in about a month, weather dependent. Work will continue through winter
with completion expected next spring.
6. Storm repair from the August floods is ongoing with contractors.
Update on other agency projects:
1. The WisDOT I-894 resurfacing project between 84th St and Lincoln Ave, including
the Hale Interchange is ongoing. There are currently some long-term ramp closures
within the Hale Interchange.
2. Noise walls are being constructed on the south side of I-894 in 3 locations. Work is
ongoing and will continue into next spring.
3. The WisDOT Forest Home Ave resurfacing project between 108th St and 45th St is
ongoing. That work may extend into next year. The WisDOT and the contractor are
working with businesses regarding their concerns.
4. The WisDOT 27th St resurfacing project between College Ave and Layton Ave is
nearly complete with some final touch-up items being completed this week.
5. The WisDOT Mitchell Interchange resurfacing project is ongoing with nightly lane
closures and is expected to be completed next year.
9. Other topics for future agendas
None
10. Adjournment
Motion by Denise Collins, seconded by Alderperson Pam Akers to adjourn at 7:05pm.
Motion carried unanimously.
Minutes transcribed by Stefanie Richter, Administrative Assistant, Engineering,
Distributed: 10/29/25
Page 4 of 27
Board of Public Works
Meeting
Item Number:
Introduced By:
Department of Neighborhood Services
(Katz)
Date Introduced:
January 27
, 202
6
RELATING TO
:
Discussion
and decision
regarding proposed closure of
Holmes Avenue between 27
th
and 28
th
Streets.
SUMMARY:
The City of Greenfield Common Council voted to implement a temporary test closure of Holmes
Avenue between 27th and 28th Streets.
The temporary test closure occurred Monday,
October 20th through Friday, November 14th.
After the street reopened, the city sent a survey to residents to gather public comments
. A
summary of the survey results is enclosed.
52% of respondents are against the closure, 44%
are in support
. The remaining 4% had no opinion.
90% of respondents stated that they use
Holmes Avenue to access 27th Street either occasionally or frequently
.
The city also did a before and after traffic study
to see how the closure affected vehicle
volumes and speeds on Holmes between 28th street and 35th street. A summary of the traffic
study results is enclosed.
Cut-through traffic was reduced significantly by 110 vehicles per
day
.
But even after closure, many vehicles are exceeding the speed limit. That indicates that drivers
that live in the neighborhood are contributing to the speeding problem. Issuing traffic tickets is not
a viable long-term solution to slow traffic. Instead
adding speed tables is being considered as
a way to slow traffic
on Holmes Avenue.
All 160 properties in this neighborhood have been notified that this item will be on the Board of
Public Works Meeting
agenda and
had
the opportunity to attend.
RECOMMENDATION:
Motion to either close, or leave open,
Holmes Avenue between 27th and 28th Streets.
Motion
could include adding two speed tables to Holmes Avenue to slow traffic.
ATTACHMENTS:
KEY ISSUES ___
BACKGROUND ___ RESOLUTION
FISCAL NOTE ___
MOTION ___ OTHER ___
Page 5 of 27
1. Do you support the permanent closure of Holmes Avenue between 27th Street and 28th Street to
reduce unnecessary traffic and speeding by drivers from outside the neighborhood?
_________________________________________________________________________________________________________
2. In your opinion, how much of the traffic using Holmes Avenue is from outside the neighborhood?
_____________________________________________________________________________________________________
3. Do you believe that there is a speeding problem on Holmes Avenue?
________________________________________________________________________________________________________
Support Closure
44%
No Opinion
4%
Against Closure
52%
Support Closure No Opinion Against Closure
1/4 from Outside
11%
1/2 from Outside
21%
3/4 from Outside
17%
Don't Know
23%
Very Little from
Outside
28%
1/2 from Outside 3/4 from Outside Don't Know Very Little from Outside
Yes Speeding
Problem
59%No Opinion
11%
No Speeding
Problem
30%
Yes Speeding Problem No Opinion No Speeding Problem
Page 6 of 27
4. Did you notice any reduction in speeding on Holmes Avenue during the temporary test closure?
________________________________________________________________________________________________________
5. How often do you use Holmes Avenue to access 27th Street?
________________________________________________________________________________________________________
6. During the temporary test closure, were you inconvenienced because you could not access 27th
Street from Holmes Avenue?
________________________________________________________________________________________________________
Decrease in
Speeding
44%
No Opinion
17%
No Change in
Speeding
39%
Decrease in Speeding No Opinion No Change in Speeding
Never Use Holmes
10%
Occasionally use
Holmes
42%
Frequently us
Holmes
48%
Never Use Holmes Occasionally use Holmes Frequently us Holmes
Not
Inconvenienced
47%
No Opinion
4%
Yes
Inconvenienced
49%
Not Inconvenienced No Opinion Yes Inconvenienced
Page 7 of 27
7. Is using Edgerton Avenue a reasonably convenient way to access 27th Street?
________________________________________________________________________________________________________
8. Is using Edgerton Avenue a safer way to turn left onto 27th Street than using Holmes Avenue?
________________________________________________________________________________________________________
9. Did you notice a change in the amount of traffic on your street during the temporary test closure?
________________________________________________________________________________________________________
Yes Convienient
65%
No Opinion
7%
Not Convenient
28%
Yes Convienient No Opinion Not Convenient
Yes Safer
61%No Opinion
11%
Not Safer
28%
Yes Safer No Opinion Not Safer
Much Less
15%
Less
10%
Didn't Notice
41%
More
23%
Much More
11%
Much Less Less Didn't Notice More Much More
Page 8 of 27
10. When weather permits, do you or family members walk or bicycle on neighborhood streets?
________________________________________________________________________________________________________
11. In your opinion, do you believe a permanent closure of Holmes Avenue will improve overall
neighborhood safety by reducing non-resident traffic from 27th Street and related speeding?
Traffic Speed and Volume Study
________________________________________________________________________________________________________
Traffic Study Summary
Reduced Traffic: Traffic volume on Holmes Avenue was reduced 78% on the east end, 24% on the west end.
Eliminated Cut Throughs: Approximately 110 vehicles per day on Homes Avenue are cut through traffic.
No Change in Speeding: There was no significant change in speeding.
Posted Speed Limit: 25 mph
Majority of vehicles travel between 20 mph and 29 mph
Average Speed: 27 mph
85% of vehicles travel 36 mph or less (15% exceed 36 mph)
See reverse side for full traffic study.
Frequently
63%
Never
9%
Occasionally
28%
Frequently Never Occasionally
Yes will Improve
Safety
48%
No Opinion
7%
No won't
Improve Safety
45%
Yes will Improve Safety No Opinion No won't Improve Safety
Page 9 of 27
Lower Upper Percentage
EB 948 26.9 23 Before 15 24 76.16
WB 957 27.5 23 959 15 24 72.83
EB 200 24.7 21 After 15 24 79.50
WB 216 24.2 20 210 15 24 80.56
Lower Upper Percentage
EB 512 32.9 27 Before 20 29 66.60
WB 367 34.3 28 463 20 29 64.03
EB 391 31.8 26 After 20 29 67.52
WB 237 36.3 28 350 20 29 51.90
Speeds Reduced
Speeds Increased
No Change
EB 477 -749
WB 482 veh/day
EB 101 -79%
WB 109 -77%
EB 263 -113
WB 200 veh/day
EB 212 -19%
WB 138 -31%
Summary:
1.) Traffic volume on Holmes Avenue was reduced by 78% on the east end, and 24% on the west end.
2.) Approximately 110 vehicles per day on Homes Avenue are cut through traffic.
3.) There was no significant change in speeding.
Before
After
Closure
463
Pace - 10 mph range of speeds at which the
majority of cars are traveling
85th Percentile Speed - The speed at or below
which 85 percent of the drivers travel.
-78%
Volume Study Summary - East Location - Holmes Avenue
Site Direction
Average Daily
Traffic by
Direction
Percent
Reduction
by
Direction
Average Daily
Traffic
EB & WB
Combined
Reduction in
traffic
EB & WB
Combined
350
East
28th St
Before
After
Closure
Volume Study Summary - West Location - Holmes Avenue
Site Direction
Average Daily
Traffic by
Direction
Percent
Reduction
by
Direction
Average Daily
Traffic
EB & WB
Combined
Reduction in
traffic
EB & WB
Combined
959
210
-24%
West
34th St
West
34th St
Before
Spot Speed Study Summary - West Location - Holmes Avenue
Site Direction Observations
85th %
Speed
mph
Average
Speed
mph
Average Daily
Traffic
EB & WB
Combined
10 mph Pace
After
Closure
After
Closure
East
28th St
Before
Spot Speed Study Summary - East Location - Holmes Avenue
Site Direction Observations
85th %
Speed
mph
Average
Speed
mph
Average Daily
Traffic
EB & WB
Combined
10 mph Pace
Page 10 of 27
Board of Public Works Meeting Item Number:
Introduced By: Department of Neighborhood Services (Katz)
Date Introduced: January 27, 2026
RELATING TO:
Discussion and decision to adopt an ordinance amending Section 8.04 of the Greenfield
Municipal Code by repealing Ordinance 2822 regarding a handicap parking zone in front of the
property at 3636 South 34th Street.
SUMMARY:
Ordinance 2822 created a handicap parking zone in front of 3636 S 34th St in 2015. The new
owner of the property contacted Greenfield to request that the handicap parking signs be
removed.
FINANCIAL:
RECOMMENDATION:
Adopt an ordinance amending Section 8.04 of the Greenfield Municipal Code by repealing
Ordinance 2822 regarding a handicap parking zone in front of the property at 3636 South 34th
Street.
ATTACHMENTS: KEY ISSUES ___ BACKGROUND ___ RESOLUTION ___ FISCAL NOTE ___
MOTION ___ OTHER ___
Page 11 of 27
ORDINANCE NO. ####
AN ORDINANCE AMENDING SECTION 8.04 OF THE
MUNICIPAL CODE OF THE CITY OF GREENFIELD
The Common Council of the City of Greenfield do ordain as follows:
PART I. Section 8.04 of the Greenfield Municipal Code is hereby amended by repealing
Ordinance 2822 which reads as follows:
A HANDICAP PARKING ZONE is hereby created in front of the property at
3636 South 34th Street, Tax Key No. 553-0164-001. This Handicap Parking
Zone is reserved for the parking of handicap vehicles.
City staff is hereby directed to modify the City’s official parking map accordingly, and remove or
modify signage as necessary to effectuate this ordinance.
PART II. The terms and provisions of this ordinance are severable. Should any term or
provision of this ordinance be found to be invalid by a court of competent jurisdiction, the remaining
terms and provisions shall remain in full force and effect.
PART III. All ordinances or parts of ordinances contravening the provisions of this ordinance are
hereby repealed.
PART IV. This ordinance shall take effect and be in force from and after its passage and
publication.
PASSED AND ADOPTED by the Common Council of the City of Greenfield on the 3rd day of
February, 2026.
APPROVED:
Michael J. Neitzke, Mayor
ATTEST:
Jennifer Goergen, City Clerk
Page 12 of 27
Board of Public Works
Meeting
Item Number:
Introduced By:
Department of Neighborhood Services
(Katz)
Date Introduced:
J
anuary
2
7
, 202
6
RELATING TO
:
Discussion and decision to a
dopt an ordinance amending Section 8.04 of the Greenfield
Municipal Code
regarding
a stop sign on West Car
penter Avenue at the
intersec
tion with South
55
th
Street.
SUMMARY:
At the intersection of West Carpenter Avenue and South 55
th
Street all westbound traffic
must
stop before entering
the intersection. This stop sign
was already in place prior to a road project in
2024.
FINANCIAL:
None.
RECOMMENDATION:
A
dopt an ordinance amending Section 8.04 of the Greenfield
Municipal Code
regarding
a stop
sign on West Car
penter Avenue at the
intersec
tion with South 55
th
Street.
ATTACHMENTS:
KEY ISSUES ___ BACKGROUND ___ RESOLUTION ___ FISCAL NOTE ___
MOTION ___ OTHER ___
Page 13 of 27
ORDINANCE NO
.
####
AN ORDINANCE
AMENDING
SECTION 8.
0
4
OF THE
MUNICIPAL
CODE OF THE CITY OF GREENFIELD
The Common Council of the City of Greenfield do ordain as follows:
PART I.
Secti
o
n
8.
0
4
of the Greenfield Municipal
Code is hereby
amended
as follows:
A
t the intersection of W.
Carpenter Avenue and S. 55
th
Street, all westbound
traffic must stop before entering the intersection.
City
staff
is hereby directed to modify the City’s official parking map accordingly, and
add
or modify
signage
as
necessary to effectuate this ordinance
.
PART II.
The terms and provisions of this ordinance are severable. Should any term or
provision of this ordinance be found to be invalid by a court of competent jurisdiction, the remaining
terms and provisions shall remain in full force and effect.
PART I
II
.
All ordinances or parts of ordinances contravening the provisions of this ordinance are
hereby repealed.
PART IV
.
This ordinance shall take effect and be in force from and after its passage and
publication.
PASSED AND ADOPTED by the Common Council of the City of Greenfield on the
3rd
day of
February
,
20
2
6
.
APPROVED:
Michael J. Neitzke, Mayor
ATTEST:
Jennifer Goergen, City Clerk
Page 14 of 27
Board of Public Works Meeting Item Number:
Introduced By: Department of Neighborhood Services (Katz)
Date Introduced: January 27, 2026
RELATING TO:
Discussion and decision to sign an agreement with Novo Solutions for Public Works operations
software in the amount of $17,345.
SUMMARY:
Public Works current uses a software called PubWorks for creating and tracking work orders,
employee time sheets, and fleet maintenance.
The software is being discontinued. After extensive research, we have settled on a new software
that meets our needs.
The new software by Novo Solutions includes additional features modern features that the old
software did not offer. For example, workers will be able to use the software from their phone.
RECOMMENDATION:
Motion to sign an agreement with Novo Solutions for Public Works operations software in the
amount of $17,345.
ATTACHMENTS: KEY ISSUES ___ BACKGROUND ___ RESOLUTION FISCAL NOTE ___
MOTION ___ OTHER ___
Page 15 of 27
Proposal for City of
Greenfield, WI
Proposal Number: 27582-121
Novo Solutions, Inc.
516 S. Independence Blvd., Suite 205
Virginia Beach, VA 23452
January 22, 2026
Thursday, January 22, 2026 Page 1 of 12
Page 16 of 27
January 22, 2026
City of Greenfield, WI
Jeff Katz
7325 W Forest Home Avenue
Greenfield, WI 53220
Dear Jeff,
Thanks to you, Randy and Bryan for the time you invested with me to learn more about Novo Solutions. I'm
very grateful. Based on our conversations, I'm convinced our NovoGov solution will be the ideal fit for you to
transition to. As you've experienced in your evaluations, there is a wide spectrum of solutions in this
marketspace, and much of the functionality is similar from solution to solution. We believe our strengths lie in
the following value differentiators:
1. Pure (and Self-Empowered) Flexibility: Forms, Fields, Dropdown Values, List Views, Reports, Workflows
and Dashboards can be tailored to meet your specific input/output needs. If desired, we will teach you how to
add/edit/create any of the aforementioned, giving YOU the power to do so without needing to contact us
(which you are always welcome to do.) This ensures a solution that will revolve around your operations vs. you
needing to adapt to "fit" the system. You will also be able to track unlimited types and numbers of assets, as
we do not charge per asset type.
2. Unique Combination of Ease-of-Use, Comprehensive Capabilities and Affordability: While some solutions
are easy to use, and likely affordable, they lack the necessary comprehensive capabilities to meet the diverse
needs of each department. Contrarily, other solutions are very comprehensive, but neither easy-to-use nor
affordable for many. Our clients continually provide feedback that we uniquely "hit all three factors."
3. First Class Service: No complicated phone systems, AI Bots, outsourced support or multiple levels of
support to navigate through. We make it simple and pleasant. When you have a question or need assistance,
simply call or email, and either your dedicated Implementation Specialist or another member of our team will
quickly assist you.
Regarding Data Conversion of your PubWorks data (primarily Fleet related), once we receive a copy of the
database, we will assess the scope of the conversion, and this will be invoiced separately. This data
conversion will not exceed $2,500.
As a next step, I will contact you early next week to review this information and address any questions you
may have. In the meantime, please feel welcome to contact me. Thank you again for everything. I'm truly
hopeful that we can work together on this project.
Respectfully,
Jerry Ketoff
Novo Solutions
757.687.6590, Ext. 113
jketoff@novosolutions.com
Thursday, January 22, 2026 Page 2 of 12
Page 17 of 27
Annual Fee Total Annual Fee: $13,145
Item Description Qty Unit Total
API ACCESS (for Data Integration such as Fuel Master, ArcGIS Online.)
- ANNUAL FEE
SKU: novo-sn-api
1.00 $995 $995
NovoGov OPERATIONS MANAGEMENT - CORE - ANNUAL
SUBSCRIPTION - NAMED USER - ANNUAL FEE
Apps Included:
ORGANIZATION/VENDOR MANAGEMENT (Suppliers, Contractors,
Agencies, …)
CONTACT/EMPLOYEE MANAGEMENT (Employees, any contacts)
ASSET MANAGEMENT (Facilities, Fleet, Streets/Roads, Signs,
Sidewalks, Water, Waste Water, Storm Water, IT, etc.. Includes
Mapping/Geo Location of single point assets and map layers for linear
assets. Unlimited number and types of Assets.
REQUEST/WORK ORDER MANAGEMENT (Citizen Requests, Work
Orders, Code Enforcement Inspections, Insurance Claims, Accident
Reports, etc.)
INVENTORY MANAGEMENT (Equipment Hours/Cost, Parts Cost
tracking for Stocked Items stored in multiple locations and Non-Stocked
Items (purchased as needed))
PREVENTATIVE/SCHEDULED MAINTENANCE (Time Based (i.e.
weekly, monthly, every 3 months, annually, etc. AND Meter Based (i.e.
Vehicle Odometer, Water Pump Gallons, etc.))
LABOR HOURS (Provides the ability to track labor hours on Work
Orders AND add Labor Hours separately - i.e. for Training, Meetings,
etc.)
PROJECTS (relate tasks, work orders, labor, equipment and materials
to specific events or projects and easily report.)
MAIL CONNECT (Email In/Out) - ability to email into ShareNet to create
a Request/Work Order, ability reply to emails from ShareNet to add
notes
INCLUDES: Mobile application and GIS/Mapping
SKU: novo-sn-om-core-named-user
15.00 $810 $12,150
Thursday, January 22, 2026 Page 3 of 12
Page 18 of 27
One-Time Total One-Time: $4,200
Item Description Qty Unit Total
GIS LAYER INTEGRATION (ESRI SERVER or ArcGIS Online OR
CONVERSION/IMPORT OF SHAPE FILES) - (PRICE PER LAYER) -
ONE TIME SETUP FEE
NOTE: As the city has numerous GIS layers and a competent GIS staff,
we will bring one asset layer in, and train staff via Microsoft Teams to do
the rest. This will save the city a significant amount of cost.
Assumptions:
-Each record in each layer has a unique value (i.e. FacilityId, etc.) and
that this will remain consistent (i.e. Stormwater Pipe number swp10001
will always be swp10001.
-If integration, a dedicated ESRI Editor or View only user will be
provided access GIS records.
-If using AcrGIS Online, the Feature Layer URL for the layer will need to
be provided.
-If using ESRI Server versus ArcGIS Online, access will need to be
made available for the ShareNet server to access the internal ESRI Web
Service(s).
SKU: novo-ps-gis-1
1.00 $450 $450
REMOTE (NOT ONSITE) CONFIGURATION, IMPLEMENTATION,
TRAINING - ONE TIME SETUP FEE (per hour)
STATEMENT OF WORK:
-Adding Users and Configuring Permissions
-Configuration of Request/Work Order Fields, Forms (up to 5 forms with
up to 30 fields each), List Views, and Work Flows (up to 10)
-Configuration of Asset Fields, Forms (up to 5 forms with up to 30 fields
each), List Views and Work Flows (up to 10)
-Configuration of up to 5 Custom Reports and 3 Dashboards
-Provide remote, webinar style training
- Importing (3) Spreadsheets
***********************************
NOT INCLUDED (unless listed separately):
-Data Import or Data Migration is NOT included.
***********************************
SKU: novo-ps-config-remote
25.00 $150 $3,750
1st Year Total
$17,345Plus taxes if applicable
Thursday, January 22, 2026 Page 4 of 12
Page 19 of 27
Insurance Coverage
Type Coverage
Commercial General Liability $2,000,000 Per Occurrence
$4,000,000 Aggregate
Workers Compensation $1,000,000 Each Accident
$1,000,000 Policy Limit
Automobile Liability (Non-owned & Hired Autos) $2,000,000 Combined Single Limit
Umbrella Liability $2,000,000 Per Occurrence
$2,000,000 Aggregate
Errors & Omissions and Cyber & Privacy Security Liability $1,000,000 Per Occurrence
$2,000,000 Aggregate
Thursday, January 22, 2026 Page 5 of 12
Page 20 of 27
Novo Solutions Standard Service Level Agreement
Services To Be Provided
· Web, Email and Phone technical support (for up to 3 key contacts at customer's location)
· Software Updates (updated functionality to the modules purchased), 1+ per year
Hours Of Operation
· Support Hours: Monday - Friday 8:30am - 5:30pm EST (GMT-5) (USA) excluding national holidays
· In application Help and Tutorial Videos are available 24/7 for all users
· System outages can be reported 24/7 (after hours hotline from the number below).
Service Access
· Support Web Site: https://support.novosharenet.com/
· Phone: (757) 687-6590 (USA), 020 7669 4008 (United Kingdom)
· Email: support@novosolutions.com
Call Priorities And Response Times
Priority Level Descriptions Response Time
Critical The system is down or severely
impaired.
Within 2 hours (Please follow up critical support
requests with a phone call immediately after
submitting the issue via the NovoTech Support Site)
Non-Critical System is working fine, but there are
questions about how to do something Within 24 hours (during normal business hours)
Note: Response Time refers to the length of time it may take to respond to an issue. Every effort is made to
resolve issues as soon as possible. However, depending on the complexity of the issue, it may or may not be
resolved during this timeframe.
Thursday, January 22, 2026 Page 6 of 12
Page 21 of 27
Master Subscription Services Agreement
This Master Subscription Services Agreement is between Novo Solutions, Inc., a Virginia, USA
Corporation (Novo), and the entity or individual agreeing to these terms (Customer). It is dated as of
the date Novo signs below.
1. Web-based Software as a service. This agreement provides Customer access to a
proprietary web and mobile based software service as specified in this proposal.
Novo will provide this functionality through a URL (to be provided by Novo) within a hosted
server environment under the terms below (Service). This agreement contemplates one or
more orders for the Services, which orders are governed by the terms of this agreement.
2. USE OF SERVICES.
a. Novo Responsibilities. Novo must (i) use commercially reasonable efforts to make
the Services available, and (ii) provide customer support for the Services under the
terms of Novo Solutions Standard Service Level Agreement (referenced above), and is
incorporated into this agreement for all purposes.
b. Customer Responsibilities. Customer (i) is solely responsible for Customer Data and
all activity in its account in the Service, (ii) must use commercially reasonable efforts to
prevent unauthorized access to its account, and notify Novo promptly of any such
unauthorized access, and (iii) may use the Services only in accordance with the online
documentation within the Service and applicable law.
c. Restrictions: Customer may not (i) sell, resell, rent or lease the Services, (ii) use the
Services to store or transmit infringing, unsolicited marketing emails, libelous, or
otherwise objectionable, unlawful or tortious material, or to store or transmit material in
violation of third-party rights, (iii) interfere with or disrupt the integrity or performance of
the Services, (iv) attempt to gain unauthorized access to the Services or their related
systems or networks, or (v) share login user names.
3. Payment Terms. Customer must pay all fees as specified on the order, but if not specified
then within 30 days of receipt of an invoice. Customer is responsible for the payment of all
sales, use, VAT and other similar taxes that may be applicable. Subscription fee will not
increase by more than 3% annually.
4. SERVICE LEVEL AGREEMENT/WARRANTY and REMEDY.
a. Services Availability Warranty. Novo warrants to Customer, (i) that commercially
reasonable efforts will be made to maintain the online availability of the Service with a
minimum uptime of 99.5% (excluding scheduled outages, force majeure , and outages
that result from any Customer technology issues), (ii) the functionality or features of the
Services may change but will not materially decrease during a paid term, and (iii) that
Thursday, January 22, 2026 Page 7 of 12
Page 22 of 27
the Standard Service Level Agreement may change but will not materially degrade
during any paid term.
b. Limited Remedy and Disclaimer. Customer’s exclusive remedy and Novo’s sole
obligation for breach of the warranty in Section A above will be to provide a partial
month credit in the amount of 3% of monthly fee for each hour of an outage below the
minimum uptime; provided that Customer notifies Novo of such breach within 30 days
of the end of that month. NOVO DISCLAIMS ALL OTHER WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, TITLE AND FITNESS FOR A PARTICULAR PURPOSE.
5. MUTUAL CONFIDENTIALITY.
a. Definition of Confidential Information. Confidential Information means all
confidential information disclosed by a party (Discloser) to the other party (Recipient),
whether orally or in writing, that is designated as confidential or that reasonably should
be understood to be confidential given the nature of the information and the
circumstances of disclosure (Confidential Information). Novo’s Confidential Information
includes without limitation the Services, and Licensed Software and Documentation,
and each of their parts and pricing (including without limitation the Service user
interface design and layout), and Customer’s Confidential Information includes without
limitation the Customer Data.
b. Protection of Confidential Information. The Recipient must use the same degree of
care that it uses to protect the confidentiality of its own confidential information (but in
no event less than reasonable care) not to disclose or use any Confidential Information
of the Disclosing Party for any purpose outside the scope of this agreement. The
Recipient must make commercially reasonable efforts to limit access to Confidential
Information of Discloser to those of its employees and contractors who need such
access for purposes consistent with this agreement and who have signed
confidentiality agreements with Recipient no less restrictive than the confidentiality
terms of this agreement.
c. Exclusions. Confidential Information excludes information that: (i) is or becomes
generally known to the public without breach of any obligation owed to Discloser, (ii)
was known to the Recipient prior to its disclosure by the Discloser without breach of
any obligation owed to the Discloser, (iii) is received from a third party without breach
of any obligation owed to Discloser, or (iv) was independently developed by the
Recipient without use or access to the Confidential Information.
d. Disclosure Required by Law. The Recipient may disclose Confidential Information to
the extent required by law or court order, but will provide Discloser with advance notice
to seek a protective order.
e. Survival. Mutual Confidentiality will remain in effect for 5 years after termination of this
agreement.
6. Proprietary Rights.
Thursday, January 22, 2026 Page 8 of 12
Page 23 of 27
a. Reservation of Rights by Novo. The software, workflow processes, user interface,
designs, know-how, Licensed Software and Documentation (defined below), and other
technologies provided by Novo as part of the Services are the proprietary property of
Novo and its licensors, and all right, title and interest in and to such items, including all
associated intellectual property rights, remain only with Novo. Novo reserves all rights
unless expressly granted in this agreement.
b. Customer Restrictions. Customer may not:
i. Reverse engineer the Services and Documentation;
ii. Remove or modify any proprietary marking or restrictive legends in the Service
or Licensed Software and Documentation; or
iii. Access the Service or Documentation to build a competitive service or product,
or copy any feature, function or graphic for competitive purposes.
c. Customer Owned Data. All data uploaded by Customer remains the sole property of
Customer, as between Novo and Customer (Customer Data), subject to the other
terms of this agreement. During the term of this agreement, Customer may export data
using the built-in export functions in the Service. Bulk exports of all data and uploaded
files are available for a $300 fee.
d. Licensed Software and Documentation. All software provided by Novo as part of the
Service, and the Services documentation, sample data, marketing materials, training
material and other material provided through the Services or by Novo (Licensed
Software and Documentation) are licensed to Customer as follows: Novo grants
Customer a non-exclusive, license during the Term, to such Licensed Software and
Documentation, for use solely with the Services.
e. API Access. If available in purchased edition, Novo grants Customer a non-exclusive
terminable license to interact with the Novo application-programming interface (API)
only in conjunction with its use of the Service. Customer may not reverse engineer the
API, or excessively use or access the API. The API is provided on an AS IS and AS
AVAILABLE basis. Novo may change the API from time to time as part of a scheduled
update. Novo is not liable for any cost, loss or damage sustained by Customer as a
result of any change of the API.
7. EXCLUSION OF DAMAGES AND LIMITATION OF LIABILITY.
a. Exclusion of Certain Damages. NOVO IS NOT LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR
RELATED TO THIS AGREEMENT (INCLUDING, WITHOUT LIMITATION, COSTS OF
DELAY, LOSS OF DATA, RECORDS OR INFORMATION, AND ANY FAILURE OF
DELIVERY OF THE SERVICES).
b. Limitation of Liability. EXCEPT FOR NOVO’S INDEMNITY OBLIGATIONS, AND
FURTHER, EXCEPT FOR NOVO’S GROSS NEGLIGENCE, OR WILLFUL
MISCONDUCT, NOVO’S LIABILITY FOR ANY DIRECT DAMAGES ARISING OUT OF
Thursday, January 22, 2026 Page 9 of 12
Page 24 of 27
OR RELATED TO THIS AGREEMENT (WHETHER IN CONTRACT, TORT OR
OTHERWISE) DOES NOT EXCEED THE ACTUAL AMOUNT PAID BY THE
CUSTOMER WITHIN THE PRECEDING 12 MONTHS UNDER THIS AGREEMENT.
8. TERM, TERMINATION, AND RETURN OF DATA.
a. Term. This agreement continues for the duration specified on the order and auto-
renews for the duration as specified in the original order, unless cancelled by either
party upon 60 day notice prior to the renewal date (Term) OR upon non-payment of the
subscription renewal by the customer.
b. Mutual Termination for Material Breach. If either party is in material breach of this
agreement, the other party may terminate this agreement at the end of a written 30-day
notice/cure period, if the breach has not been cured.
i. Actions upon Termination.
1. (w) Upon any termination as provided in 8(b) above by Customer, Novo
must refund any prepaid and unused fees covering the remainder of the
Term.
2. (x) Upon any termination as provided in 8(b) above by Novo, Customer
must pay any unpaid fees covering the remainder of the Term. The
Services will also be terminated.
c. Return of Customer Data.
i. Before termination, Customer must export any data they wish to keep from the
Service. Upon request Novo will supply the Core Data in bulk format for the fees
specified in Section 6(c).
ii. After termination, Novo has no obligation to maintain the Customer Data and
may destroy it.
9. Governing Law AND FORUM.
a. For Customers Located In the United States. This agreement is governed by and
interpreted in accordance with the laws of the State of Wisconsin, without regard to
conflict of law principles. Any dispute arising out of or related to this agreement must
be determined by a court of competent jurisdiction.
b. For Customers Located Outside of the United States. This agreement is governed
by the laws of the State of New York, without regard to conflict of laws principles. Any
dispute arising out of or related to this agreement must be determined by binding
arbitration in New York City, NY (in English) under the then current commercial or
international rules (as applicable) of the American Arbitration Association.
c. No Restriction on Injunctions, and Attorney’s Fees. Nothing in this agreement
prevents either party from seeking injunctive relief in a court of competent jurisdiction.
The prevailing party in any arbitration or litigation is entitled to recover its attorneys’
fees and costs from the other party.
10.Indemnity - By Novo For Infringement. If a third-party claims that Customer’s use of the
Thursday, January 22, 2026 Page 10 of 12
Page 25 of 27
Services (other than related to the Customer Data entered/uploaded by Customer or
Customer’s End Users/Residents) infringes that party’s patent, copyright or other proprietary
right, Novo will defend Customer against that claim at Novo’s expense and pay all costs,
damages, and attorney’s fees, that a court finally awards or that are included in a settlement
approved by Novo, provided that Customer:
a. promptly notifies Novo in writing of the claim; and
b. allows Novo to control, and cooperates with Novo in, the defense and any related
settlement.
If such a claim is made, Novo could continue to enable Customer to use the Services
or to modify it. If Novo determines that these alternatives are not reasonably available,
Novo may terminate the Services (without any liability to Customer) upon notice to
Customer and with the return of any prepaid and unused fees.
11.MISCELLANEOUS OTHER TERMS.
a. Money Damages Insufficient. Any breach by a party of this agreement or violation of
the other party’s intellectual property rights could cause irreparable injury or harm to
the other party. The other party may seek a court order to stop any breach or avoid
any future breach.
b. Entire Agreement and Changes. This agreement constitutes the entire agreement
between the parties, and supersede all prior or contemporaneous negotiations,
agreements and representations, whether oral or written, related to this subject matter.
No modification or waiver of any term of this agreement is effective unless both parties
sign it.
c. No Assignment. Neither party may assign or transfer this agreement or an order to a
third party, except that this agreement with all orders may be assigned as part of a
merger, or sale of all or substantially all of the business or assets, of a party.
d. Independent Contractors. The parties are independent contractors with respect to
each other.
e. Enforceability. If any term of this agreement is invalid or unenforceable, the other
terms remain in effect.
f. No Additional Terms. Novo rejects additional or conflicting terms of any Customer
form-purchasing document.
g. Order of Precedence. If there is an inconsistency between this agreement and an
order, the order prevails.
h. Survival of Terms. Any terms that by their nature survive termination or expiration of
this agreement, will survive.
i. CISG Not Apply. The Convention on Contracts for the International Sale of Goods
does not apply.
Thursday, January 22, 2026 Page 11 of 12
Page 26 of 27
Signatures
City
of
Greenfield,
WI
Novo
Solutions,
Inc.
_________________________
Name
(Printed)
__________________
Title
J.
Richard
Hunter
Name
(Printed)
CEO
Title
_________________________
Signature
_____/_____/______
Date
_______________________
Signature
January
22,
2026
Date
___________________________________________
___________________________________________
Address
516
S.
Independence
Blvd.
Suite
205
Virginia
Beach,
VA
23452
Address
Thursday, January 22, 2026
Page 12 of 12
Page 27 of 27
Source: City of Greenfield website. First collected Oct 16, 2026.