Retail Theft Reporting Packet 022223

NEENAH POLICE DEPARTMENT RETAIL THEFT REPORTING PROCEDURE Quick Reference Delayed reporting examples: • Loss Prevention/Security discovers theft during a video surveillance review. • Employee/Management waits till a later date/time to report incident to the police department. Before the police will investigate a delayed reporting of a Retail Theft, complete the following steps: • Complete the Retail Theft Report packet. o If you can do so safely, obtain the license plate number of the suspect vehicle, and driver description. o If you know the owner of the vehicle and have an address, send a letter to the owner’s last known address requesting reimbursement. Allow 2 weeks for a response. Include a copy with your report. • Include a copy of any surveillance video or photos if available. • Agree to produce the employee who witnessed the incident in the event the matter is contested in court. Once these criteria are met, call the Neenah Police Department at (920) 886-6000 and request a police officer to be dispatched. The officer will review the report and determine if the above criteria have been met. If so, the officer will investigate the case and take the appropriate action. NEENAH POLICE DEPARTMENT RETAIL THEFT REPORTING PROCEDURE INSTRUCTIONS FOR STORE EMPLOYEES Before reporting a Retail Theft, please follow the proper reporting procedures detailed below: 1. Contact the Neenah Police Department immediately if: • Retail Theft is occurring right now or has just occurred, or; • The suspect is in custody, or; • The suspect physically resisted or was armed with a weapon, or; • Any employee or bystander was injured, or; • Retail Theft is discovered at a later date (video review) AND the amount is over $500.00. 2. Complete a Retail Theft Packet if any of the below situations apply: • If there is any reporting delay as a result of store policy or procedure. • Retail Theft is discovered at a later date (video review) AND the amount is under $500.00. 3. The Retail Theft Packet must contain ALL of the information below: • Full and complete report (on your form or ours) with a fu ll description of the incident, signed by the reporting party. • Name, date of birth, address, phone number and position of the reporting party. • List of all witnesses including: o Name o Date of birth o Address o Phone number o Description of their observations • Full list of property stolen or damaged (on your form or ours) including full description of the item and the stock number, SKU or UPC. In cases where a serial number is available, include the serial number. • Complete description of the suspect(s) and vehicle(s) including names (if available) and license plate (if available). • Copies of any relevant surveillance video including: o Still images of any suspect or vehicle. o Description (in the incident report) of the activity observed on the video and the specific location of the activity (time stamp) on the video. • A description and full information regarding any related incidents at this store or other stores. When the report is complete, call the Neenah Police Department at (920) 886-6000 and request a police officer to be dispatched. The officer will review the report and determine if the above criteria have been met. If so, the officer will investigate the case and take the appropriate action. DELAYED REPORTING OF RETAIL THEFT INCIDENT (TO BE COMPLETED BY EMPLOYEE) Business Name: Address: Reporting Date: ___________________ Date & Time of Incident: ______________________________AM / PM Vehicle Description: _____________/______/ License Plate State Approx. Year Make Model 2DR / 4DR / SUV / TRK Color Suspect #1 Description: Sex ______ Race ______ Height ______ Weight ______ Hair ______ Eyes ______ Description: (Clothing description – jacket, shirt, hat, shoes, glasses, facial hair, etc.) Suspect #2 Description: Sex ______ Race ______ Height ______ Weight ______ Hair ______ Eyes ______ Description: (Clothing description – jacket, shirt, hat, shoes, glasses, facial hair, etc.) (If additional suspects, put information in narrative) Incident Description: Witness: Date of Birth: Address, City/State/Zip: __________________________________________________________ Cell Phone: Home Phone: Work Phone: Witness: Date of Birth: Address, City/State/Zip: __________________________________________________________ Cell Phone: Home Phone: Work Phone: Witness: Date of Birth: Address, City/State/Zip: __________________________________________________________ Cell Phone: Home Phone: Work Phone: *Save any security video and receipt for merchandise* Reporting Employee: Date of Birth: Address, City/State/Zip: _____________________________________________________ Phone: __ Did the suspect(s) have consent to steal property? Y / N (circle one) Have these suspects been involved in any other thefts that you are aware of? Y / N (circle one) Was there property damage? Y / N (circle one) Total amount: $ _________ Was there property loss? Y / N (circle one) Total amount: $ _________ Employee signature: __________________________________________________ Date: RETAIL THEFT REPORTING PROCEDURE ITEMIZED REPORT OF DAMAGED / STOLEN PROPERTY (Use this form or an appropriate substitute) BRAND/MAKE/MODEL SERIAL # DESCRIPTION VALUE TOTAL DAMAGE $ TOTAL LOSS $