Library Board — Agenda Packet

MEETING: GERMANTOWN COMMUNITY LIBRARY BOARD DATE AND TIME: Wednesday, January 28, 2026 5:30 PM LOCATION: Germantown Community Library N112W16957 Mequon Road AGENDA I. CALL TO ORDER: This meeting has been given public notice in accordance with Section 19.83 and 19.84, Wis. Stats, in such form that will apprise the general public and news media of subject matter that is intended for consideration and action. II. ROLL CALL: III. APPROVAL OF AGENDA: IV. MEETING MINUTES: A. December 17, 2025 Meeting Minutes - DRAFT V. CITIZEN INPUT: (Please be advised per 19.84(2) that information and comment will be received from the public. It is the policy of this municipality that public input be limited to a four (4) minute period per person with a time extension granted at the discretion of the Chairperson. Be advised that there may be limited discussion of the information received but no action will be taken under public comments.) Comments that may be injurious to village personnel or other individuals will not be allowed. VI. FINANCIAL MATTERS: A. Treasurer's Report B. Accounts Payable C. Budget Reports VII. REPORTS (Discussion Unless Otherwise Noted): A. Correspondence B. Village Reports C. County Reports D. System Reports E. President's Report F. Director's Report VIII. UNFINISHED BUSINESS: IX. NEW BUSINESS: A. Job Description Updates (Action) B. 2025 Library Annual Report (Action) C. 2026 Library Director Goals (Action) D. Overdrive Advantage Account (Discussion) X. ADJOURNMENT: Page 1 of 101 LIBRARY BOARD AGENDA January 28, 2026 Page 2 The next regular meeting of the Germantown Community Library Board will be on Wednesday, February 25, 2025 at 5:30 p.m. UPON REASONABLE NOTICE, efforts will be made to accommodate the needs of disabled individuals through appropriate aids and services. For additional information or to request this service, please contact the Assistant Director at (262) 253-7760, ext. 2002 or clloyd@germantownlibrarywi.org at least 48 hours prior to the meeting. Notice is hereby given that a possible quorum of other boards, committees, and/or commissions may attend this meeting to gather information about an item over which they have decision-making responsibility. This may constitute a meeting of these bodies per State ex rel. Badke v Greendale Village Board, even though these bodies will not take formal action at this meeting. Page 2 of 101 BUSINESS OF THE LIBRARY BOARD MEETING DATE: January 28, 2026 PLACEMENT: Action Item ITEM TITLE: December 17, 2025 Meeting Minutes - DRAFT SUBMITTED BY: Connie Lloyd, Asst. Director SUMMARY EXPLANATION: Review the submitted draft Library Board meeting minutes for December 17, 2025. ATTACHMENT: 1. December 17, 2025 Meeting Minutes - DRAFT STAFF RECOMMENDATION: Approve the December 17, 2025, Library Board meeting minutes as presented. ACTION BY COMMITTEE: Page 3 of 101 MEETING: DATE AND TIME: LOGATION: GERMANTOWN COMMUNITY OF THE LIBRARY BOARD Wednesd"y, December 17,2025 5:30 PM Germantown CommunitY Library N112W16957 Mequon Road I. CALL TO ORDER: Secfion 19.83 and 1 MINUTES This meeting has been given public notice in accordance with 9.84, Wis. Sfafs, in such form that will apprise the general public and news media of subject matter that is intended for consideration and action. The regular meeting of the Germantown Community Library was called to order by President Joyce Nelson at 05:30 PM. II. ROLL CALL: Present: Library Board President Joyce Nelson, Library Board Member Darlene Vosen, Library Board Member Charlene Brady, Member Joletta Kerpan, Library Board Member Sarah Larson, Trustee Jolene Pieper (arrived at5.42 PM), School District Representative Katie Kohel Absent: Excused: Also Present: Library Director Trisha Smith, Assistant Library Director Connie Lloyd ilt. APPROVAL OF AGENDA: Motion: Approve as presented Motioned By: Charlene Brady Seconded By: Darlene Vosen Yes: Joyce Nelson, Darlene Vosen, Charlene Brady, Joletta Kerpan, Sarah Larson, Katie Kohel No: None Abstain: Jolene Pieper (was not present for the vote) Motion Passed (Yes 6, No 0, Abstained 1) IV. MEETING MINUTES: A. November 19,2025 Meeting Minutes - DRAFT Motion: Approve as presented Motioned By: Sarah Larson Seconded By: Joletta KerPan Yes: Joyce Nelson, Darlene Vosen, Charlene Brady, Joletta Kerpan, Sarah Larson, Katie Kohel Page 4 of 101 Page2 No: None Abstain: Jolene Pieper (was not present for the vote) Motion Passed (Yes 6, No 0, Abstained 1) V VI. FINANCIAL MATTERS: A. Treasurer's RePort Vosen reviewed the submitted Treasurer's Report Motion: Approve as Presented Motioned By: Joyce Nelson Seconded By: Sarah Larson Yes: Joyce Nelson, Darlene Vosen, Charlene Brady, Joletta Kerpan, Sarah Larson, Katie Kohel No: None Abstain: Jolene Pieper (was not present for the vote) Motion Passed (Yes 6, No 0, Abstained 1) B. Accounts Payable Smith reviewed the submitted Accounts Payable report Motion: Approve as presented Motioned By: Sarah Larson Seconded By: Joyce Nelson On roll call vote: Yes: Joyce Nelson, Darlene Vosen, Charlene Brady, Joletta Kerpan, Sarah Larson, Katie Kohel No: None Abstain: Jolene Pieper (was not present for the vote) Motion Passed (Yes 6, No 0, Abstained 1) C. Budget Reports Smith reviewed the submitted Budget Reports GITIZEN tNpUT: (ptease be advised per 19 84(2) that.information and comment will be received from the pubtic. tt is the policy of this municipality that public.input be timited to a four (4) minute period per person with a time extension granted at the discretion of the'ihairperson. Be'advised that there may be limited discussion of the information received but no action witt be take:n under public comments.) Comments that may be injurious to viltage personnel or other individuals will not be allowed' Page 5 of 101 Page 3 vil. REPORTS (Discussion Unless Otherwise Noted|: A. CorresPondence Nelson noted there was no correspondence last month. C. CountY RePorts Refer to the Director's Report for updates' D. System RePorts Refer to the Director's Report for updates' E. President's RePort None. F. Director's RePort smith reviewed the submitted Director's Report and attachments VIII. UNFINISHED BUSINESS: IX. NEW BUSINESS: A. Job Description Updates (ACTION) Lloyd provided a summary of the proposed job description updates' The following changes were suggested by Brady: . Modif! the sentence structure for picking up the mail outside the library' . Add back the word 'accuracy' in the cash handling sentence. . Verify the consistency of weight to be lifted between 40 and 50 pounds' Motion: Approve items lX. A' 1-14 with suggested changes Motioned By: Jolene PiePer Seconded By: Sarah Larson Yes: Joyce Nelson, Darlene Vosen, Charlene Brady, Joletta Kerpan, Sarah Larson' Jolene Pieper, Katie Kohel No: None Abstain: None B. Village RePorts Nelson noted the Village Board approved the 3.5% Merit lncrease pool for allVillage employees, which includes the library staff' Motion Passed (Yes 7, No 0, Abstained 0) Page 6 of 101 I I I Page 4 x. 1. Page I 2. 3. 4. 5. 6. 7. 8. 9. 10 Page ll Library Specialist Technical Services SPecialist Adult Services SPecialist Youth Services SPecialist . : . ,.,;, t:: Community Services SP6dialist Library lntern Library Aide .). .... . ager Assistari!:Director CLOSED SESSION: Sin"" no public was present, it was decided not to enter closed session for ltem X. A. A. Approval of 2026 Merit lncreases for Library Staff Motion: Approve as presented Motioned By: Jolene Pieper Seconded By: Darlene Vosen .;.:: ,'73.. . ;,:: ., r Goals (DISCUSSION) goal documents. 14.'::,;Library Dirgglor 'l .: B. Review 2026iblbiary Directo Smith reviewed the sUbmitted 2026 Page 7 of 101 Page 5 xt Yes: Joyce Nelson, Darlene Vosen, Charlene Brady, Joletta Kerpan, sarah Larson, Jolene Pieper, Katie Kohel No: None Abstain: None Motion Passed (Yes 7, No 0, Abstained 0) B. Reconvene into open session with Possible Action ADJOURNMENT: Nelson announceJtn" next Library Board meeting will be held on Wednesday, January 28,2026. Nelson adjourned the meeting at 06:23 PM. ' '' ,: .) .'... '.; :t :' ...:....,. :.:,, . t,.... .,.a..' Page 8 of 101 BUSINESS OF THE LIBRARY BOARD MEETING DATE: January 28, 2026 PLACEMENT: Action Item ITEM TITLE: Treasurer's Report SUBMITTED BY: Darlene Vosen, Library Board Member SUMMARY EXPLANATION: Review the submitted Treasurer's Report. ATTACHMENT: 1. Treasurer's Report STAFF RECOMMENDATION: Approve the submitted Treasurer's Report. ACTION BY COMMITTEE: Page 9 of 101 Germantown Community Library Board Financial Report January 20, 2026 By Darlene Vosen Bank Five Nine GCL Board Checking Account (7928) (*included in, but accounted for separately) Balance 12/8/25 per online statement $1,741.38 12/23 Deposit Donation jars +$92.35 Balance 1/20/26 per online statement $1,833.73 *Early Literacy Fund: $559.20 + $9.45 = $568.65 *Patio Expansion 2025: $523.11 *Programming Supplies: $318.78 + $20.34 (Dec. crafts) +$82.90 (crafts) = $422.02 Bank Five Nine GCL Board Savings Account (4029) Balance 12/8/25 per on-line statement $4,768.16 Interest December +$.43 Balance 1/20/26 per on-line statement $4,768.59 Bank Five Nine GCL Building Account (7962) (**included in, but accounted for separately) Balance 12/8/25 per on-line statement $19,156.36 12/23 Deposit cash/materials +$50.00 Interest December +$2.59 12/29 Deposit Jaccard/materials +$500.00 Balance 1/20/26 per on-line statement $19,708.95** **Book & Materials: $14,185.07 + $550.00 = $14,735.07 **Un-designated: $4,971.29 + $2.59 = $4,973.88 (need $2,500 to keep account active) Bank Five Nine Furniture/Building Fund CD Accounts: CD #1 Furniture (4025) Balance 3/4/25 per bank statement $15,000.00 4.72/4.81% Interest 17 months (mature 8/4/26) CD #2 Furniture (5608) Balance 2/06/25 per bank statement $15,000.00 4.72/4.81% Interest 17 months (mature 7/6/26) CD #4 Furniture (8801) Balance 10/31/25 per bank statement $10,000.00 4.09/4.15% Interest 19 months (mature 5/31/27) CD #5 Expansion (8989) Balance 10/27/25 per bank statement $12,323.34 (new base) 4.09%/4.15% Interest 13 months (mature 11/27/26) Furniture & Equipment ($40,000.00) + Expansion ($12,323.34) = $52,323.34 Page 10 of 101 BUSINESS OF THE LIBRARY BOARD MEETING DATE: January 28, 2026 PLACEMENT: Action Item ITEM TITLE: Accounts Payable SUBMITTED BY: Trisha Smith, Library Director SUMMARY EXPLANATION: Review the submitted Accounts Payable reports for 2025 and 2026. ATTACHMENT: 1. Accounts Payable (pt. 1 - 2025) 2. Accounts Payable (pt. 2 - 2026) STAFF RECOMMENDATION: Approved the submitted Accounts Payable reports. ACTION BY COMMITTEE: Page 11 of 101 Village of Germantown, WI - PRODUCTION INVOICE LIST BY GL ACCOUNT Report generated: 01/24/2026 15:40 User: TSmith Program ID: apinvgla Page 1 YEAR/PERIOD: 2025/12 TO 2025/12 ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S CHECK RUN CHECK DESCRIPTION 10570000 Library 10570000 462900 Library Fines & Fees 100365 FRIENDS OF FGCL113025 0 2025 12 INV P 2,869.21 25.12.10 13480 Reimbursement 100365 FRIENDS OF FGCL123125 0 2025 12 INV P 1,584.71 26.01.15 13800 Reimbursement 4,453.92 ACCOUNT TOTAL 4,453.92 10570000 521400 Library Life Insurance 100933 SECURIAN FINANCIAL G 002832L JANUARY 26 0 2025 12 INV P 123.62 25.12.10 13529 LIFE INSURANCE ACCOUNT TOTAL 123.62 10570000 531010 Library Office Supplies 101624 STAPLES 6049579045 0 2025 12 INV P 161.28 25.12.10 13531 Office Supplies 101624 STAPLES 6050600793 0 2025 12 INV P 78.98 25.12.23 13671 Office Supplies 101624 STAPLES 6050600795 0 2025 12 INV P 261.56 25.12.23 13671 Office Supplies 501.82 999999 DOLLAR TREE 20447 0 2025 12 INV P 14.24 Dollar Tree 999999 DOLLAR TREE 20448 0 2025 12 INV P 39.56 Dollar Tree 999999 DOLLAR TREE 20454 0 2025 12 INV P 200.00 Dollar Tree 999999 TARGET 000086 20495 0 2025 12 INV P 50.00 Target 999999 STARBUCKS STORE 0263 20496 0 2025 12 INV P 50.00 Starbucks 999999 STARBUCKS STORE 0961 20497 0 2025 12 INV P 60.00 Starbucks 999999 CULVERS MENOMONEE FA 20498 0 2025 12 INV P 50.00 Culver's 999999 KWIK TRIP #631 20499 0 2025 12 INV P 50.00 Kwik Trip 999999 CINTAS CORP 20527 0 2025 12 INV P 44.00 Cintas Corp 999999 CINTAS CORP 20528 0 2025 12 INV P 44.00 Cintas Corp 999999 CINTAS CORP 20529 0 2025 12 INV P 44.00 Cintas Corp 999999 CINTAS CORP 20530 0 2025 12 INV P 44.00 Cintas Corp 999999 REALLY USEFUL BOXES 20531 0 2025 12 INV P 271.63 Really Useful Boxes 961.43 ACCOUNT TOTAL 1,463.25 10570000 531080 Library Professional Dev 100587 KIWANIS CLUB OF GERM GCL10082025 0 2025 12 INV P 150.00 25.12.23 13641 Professional Develo 101267 SMITH, TRISHA GCLTS11262025 0 2025 12 INV P 382.69 25.12.03 13441 Professional Develo ACCOUNT TOTAL 532.69 10570000 531100 Library Books 100032 AMAZON CAPITAL SERVI 13TL-DJ1G-RNK7 0 2025 12 INV P 259.74 25.12.10 13451 Collection Material 100032 AMAZON CAPITAL SERVI 1CNT-PNR6-JTTP 0 2025 12 INV P 96.36 26.01.15 13781 Collection Material 100032 AMAZON CAPITAL SERVI 1J7N-9QH1-GRK4 0 2025 12 INV P 1,285.94 26.01.15 13781 Collection Material 100032 AMAZON CAPITAL SERVI 1JFH-Y4L1-1TJM 0 2025 12 INV P 5,479.67 25.12.10 13450 Collection Material Page 12 of 101 Village of Germantown, WI - PRODUCTION INVOICE LIST BY GL ACCOUNT Report generated: 01/24/2026 15:40 User: TSmith Program ID: apinvgla Page 2 YEAR/PERIOD: 2025/12 TO 2025/12 ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S CHECK RUN CHECK DESCRIPTION 7,121.71 100205 CONLEY MEDIA 20532 0 2025 12 INV P 264.00 Conley Publishing G 100368 FUN EXPRESS LLC 74015309301 0 2025 12 INV P 249.84 25.12.10 13481 Collection Material 100477 INGRAM LIBRARY SERVI 91892309 0 2025 12 INV P 15.59 25.12.10 13496 Collection Material 100477 INGRAM LIBRARY SERVI 93209234 0 2025 12 INV P 32.38 26.01.15 13812 Collection Material 47.97 100798 OLLIS BOOK CORPORATI 249261 0 2025 12 INV P 1,065.76 25.12.23 13652 Collection Material 101039 PENWORTHY CO 0613501-IN 0 2025 12 INV P 913.25 25.12.23 13653 Collection Material 101039 PENWORTHY CO 0613530-IN 0 2025 12 INV P 559.72 25.12.23 13653 Collection Material 101039 PENWORTHY CO 0613534-IN 0 2025 12 INV P 420.85 25.12.23 13653 Collection Material 101039 PENWORTHY CO 0613537-IN 0 2025 12 INV P 153.85 25.12.23 13653 Collection Material 101039 PENWORTHY CO 0613543-IN 0 2025 12 INV P 600.14 25.12.23 13653 Collection Material 101039 PENWORTHY CO 0613807-IN 0 2025 12 INV P 147.80 26.01.15 13836 Collection Material 2,795.61 101571 LIBRARY IDEAS LLC 121120 0 2025 12 INV P 314.43 25.12.23 13644 Collection Material 101571 LIBRARY IDEAS LLC 121165 0 2025 12 INV P 103.86 25.12.23 13644 Collection Material 101571 LIBRARY IDEAS LLC 121713 0 2025 12 INV P 294.62 26.01.15 13821 Collection Material 712.91 101690 SIGNWORKS 23743 0 2025 12 INV P 602.18 25.12.23 13667 Collection Material 999999 TARGET.COM * 20445 0 2025 12 INV P 54.85 Target 999999 TARGET.COM * 20446 0 2025 12 INV P 17.92 Target 999999 AMAZON MKTPL*B255S0Y 20449 0 2025 12 INV P 34.58 Amazon 999999 CCI*CONSTANT-CONTACT 20450 0 2025 12 INV P 96.01 Constant Contact 999999 SP DIY ART CLUB 20451 0 2025 12 INV P 699.00 DIY Art Club 999999 TARGET.COM * 20452 0 2025 12 INV P 41.11 Target 999999 TARGET.COM * 20453 0 2025 12 INV P 40.92 Target 999999 AMAZON MKTPL*B25ZC47 20455 0 2025 12 INV P 66.59 Amazon 999999 LEGO 20456 0 2025 12 INV P 38.15 Lego Store 999999 TARGET 000121 20457 0 2025 12 INV P 49.56 Target 999999 DOLLAR TREE 20458 0 2025 12 INV P 175.65 Dollar Tree 999999 CANVA* I04722-119107 20459 0 2025 12 INV P 119.40 Canva 999999 TARGET.COM 20460 0 2025 12 INV P 47.08 Target 999999 TARGET.COM * 20461 0 2025 12 INV P 4.71 Target 999999 DOLLAR TREE 20471 0 2025 12 INV P 22.50 Dollar Tree 999999 PICK N SAVE #357 20472 0 2025 12 INV P 60.92 Pick N Save 999999 WAL-MART #1515 20473 0 2025 12 INV P 17.96 Wal-Mart 999999 PICK N SAVE #357 20474 0 2025 12 INV P 21.96 Pick N Save 999999 DOMINO'S 2110 20475 0 2025 12 INV P 82.25 Domino's 999999 SQ *BETTY BRINN CHIL 20500 0 2025 12 INV P 1,000.00 Betty Brinn 999999 SQ *GERMANTOWN COMMU 20501 0 2025 12 INV P 35.00 Germantown Communit Page 13 of 101 Village of Germantown, WI - PRODUCTION INVOICE LIST BY GL ACCOUNT Report generated: 01/24/2026 15:40 User: TSmith Program ID: apinvgla Page 3 YEAR/PERIOD: 2025/12 TO 2025/12 ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S CHECK RUN CHECK DESCRIPTION 2,726.12 ACCOUNT TOTAL 15,586.10 10570000 531190 Marketing & Promotion 100735 MONARCH LIBRARY SYST 416648 0 2025 12 INV P 30.03 25.12.10 13514 Collection Material ACCOUNT TOTAL 30.03 10570000 531240 Library Travel 101267 SMITH, TRISHA 20251126TS 0 2025 12 INV P 215.04 25.12.03 13441 Travel 101267 SMITH, TRISHA GCL12222025 0 2025 12 INV P 42.70 25.12.23 13668 Travel 257.74 ACCOUNT TOTAL 257.74 10570000 531430 Library Book Processing 100032 AMAZON CAPITAL SERVI 17JG-FNTT-YC1N 0 2025 12 INV P 118.73 25.12.10 13451 Book Processing Sup 100246 DEMCO 7745629 0 2025 12 INV P 100.72 26.01.15 13793 Book Processing Sup 100955 SHOWCASES 331235 0 2025 12 INV P 439.03 25.12.10 13530 Book Processing Sup ACCOUNT TOTAL 658.48 10570000 531470 Library Computer Service 100402 GORDON FLESCH COMPAN I01073822 0 2025 12 INV P 1,204.32 25.12.10 13484 Computer Services 100402 GORDON FLESCH COMPAN I01082186 0 2025 12 INV P 1,204.32 26.01.15 13804 Computer Services 100402 GORDON FLESCH COMPAN IN15431889 0 2025 12 INV P 148.27 25.12.23 13625 Computer Services 2,556.91 100984 STATE OF WISCONSIN 505-0000107428 0 2025 12 INV P 600.00 25.12.23 13672 Computer Services ACCOUNT TOTAL 3,156.91 10570000 531490 Library Program Supplies & Exp 100280 MILLER, DEBRA GCL12092025 0 2025 12 INV P 446.00 25.12.03 13436 Programming Supplie ACCOUNT TOTAL 446.00 10570000 561400 Library Telephone 101082 US CELLULAR 20489 0 2025 12 INV P 24.02 0 ACCOUNT TOTAL 24.02 ORG 10570000 TOTAL 26,732.76 Page 14 of 101 Village of Germantown, WI - PRODUCTION INVOICE LIST BY GL ACCOUNT Report generated: 01/24/2026 15:40 User: TSmith Program ID: apinvgla Page 4 YEAR/PERIOD: 2025/12 TO 2025/12 ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S CHECK RUN CHECK DESCRIPTION FUND 10 General Fund TOTAL: 26,732.76 ** END OF REPORT - Generated by Trisha Smith ** Page 15 of 101 Village of Germantown, WI - PRODUCTION INVOICE LIST BY GL ACCOUNT Report generated: 01/24/2026 15:41 User: TSmith Program ID: apinvgla Page 1 YEAR/PERIOD: 2026/1 TO 2026/1 ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S CHECK RUN CHECK DESCRIPTION 10570000 Library 10570000 521400 Library Life Insurance 100933 SECURIAN FINANCIAL G 002832L FEB26 0 2026 1 INV P 123.62 26.01.22 13933 LIFE INSURANCE ACCOUNT TOTAL 123.62 10570000 531010 Library Office Supplies 101624 STAPLES 6052815885 0 2026 1 INV P 78.98 26.01.22 13935 Office Supplies ACCOUNT TOTAL 78.98 10570000 531100 Library Books 100032 AMAZON CAPITAL SERVI 1C97-KYWX-MR6C 0 2026 1 INV P 5,437.13 26.01.15 13781 Collection Material 101265 PLAYAWAY 521808 0 2026 1 INV P 205.17 26.01.22 13927 Collection Material 101265 PLAYAWAY 522088 0 2026 1 INV P 383.34 26.01.22 13927 Collection Material 588.51 ACCOUNT TOTAL 6,025.64 10570000 531490 Library Program Supplies & Exp 100207 RUSSELL, DARLENE GCL012826 0 2026 1 INV P 480.00 26.01.22 13932 Programming Supplie 100279 FIRST IMPRESSIONS GCL020326 0 2026 1 INV P 175.00 26.01.22 13902 Programming Supplie ACCOUNT TOTAL 655.00 ORG 10570000 TOTAL 6,883.24 FUND 10 General Fund TOTAL: 6,883.24 ** END OF REPORT - Generated by Trisha Smith ** Page 16 of 101 BUSINESS OF THE LIBRARY BOARD MEETING DATE: January 28, 2026 PLACEMENT: Presentation ITEM TITLE: Budget Reports SUBMITTED BY: Trisha Smith, Library Director SUMMARY EXPLANATION: Review the submitted Budget Reports for 2025 and 2026. ATTACHMENT: 1. Budget Report (pt. 1 - 2025) 2. Budget Report (pt. 2 - 2026) STAFF RECOMMENDATION: ACTION BY COMMITTEE: Page 17 of 101 Village of Germantown, WI - PRODUCTION YEAR-TO-DATE BUDGET REPORT Report generated: 01/24/2026 15:37 User: TSmith Program ID: glytdbud Page 1 FOR 2025 12 ACCOUNTS FOR: ORIGINAL TRANFRS/ REVISED AVAILABLE PCT 10 General Fund APPROP ADJSTMTS BUDGET YTD ACTUAL ENCUMBRANCES BUDGET USE/COL 10570000 Library 10570000 432600 County Library -339,000 0 -339,000 -328,246.53 .00 -10,753.47 96.8%* 10570000 462900 Library Fines & -10,000 0 -10,000 -13,789.58 .00 3,789.58 137.9% 10570000 471700 Library Donatio 0 -93,207 -93,207 -95,256.07 .00 2,048.65 102.2% 10570000 511000 Library Reg Sal 286,998 8,918 295,916 313,920.38 .00 -18,004.38 106.1%* 10570000 511100 Library PT Sala 306,460 9,042 315,502 314,390.55 .00 1,111.45 99.6% 10570000 511200 Library Board 1,200 0 1,200 1,315.14 .00 -115.14 109.6%* 10570000 511600 Library Overtim 0 0 0 172.67 .00 -172.67 100.0%* 10570000 521000 Library Social 45,500 1,374 46,874 46,308.25 .00 565.75 98.8% 10570000 521100 Library State R 39,984 619 40,603 38,690.29 .00 1,912.71 95.3% 10570000 521200 Library Health 95,128 0 95,128 101,925.17 .00 -6,797.17 107.1%* 10570000 521300 Library Dental 5,050 0 5,050 6,832.94 .00 -1,782.94 135.3%* 10570000 521400 Library Life In 1,600 0 1,600 1,352.50 .00 247.50 84.5% 10570000 531000 Library Gen Sup 10,000 39,000 49,000 49,170.26 .00 -170.26 100.3%* 10570000 531010 Library Office 6,000 0 6,000 5,982.73 .00 17.27 99.7% 10570000 531080 Library Profess 2,000 2,000 4,000 3,329.83 .00 670.17 83.2% 10570000 531100 Library Books 56,000 17,000 73,000 62,998.85 .00 10,001.15 86.3% 10570000 531190 Marketing & Pro 5,000 0 5,000 4,934.75 .00 65.25 98.7% 10570000 531240 Library Travel 1,000 0 1,000 916.44 .00 83.56 91.6% 10570000 531430 Library Book Pr 10,000 0 10,000 9,912.92 .00 87.08 99.1% 10570000 531440 Library Periodi 5,000 0 5,000 4,625.79 .00 374.21 92.5% 10570000 531460 Library Audio V 20,000 5,000 25,000 25,000.00 .00 .00 100.0% 10570000 531470 Library Compute 22,139 0 22,139 23,207.53 .00 -1,068.53 104.8%* 10570000 531490 Library Program 20,000 31,000 51,000 51,095.58 .00 -95.58 100.2%* 10570000 552300 Library System 24,000 0 24,000 23,330.48 .00 669.52 97.2% 10570000 561000 Library Buildin 65,000 0 65,000 66,034.28 .00 -1,034.28 101.6%* 10570000 561400 Library Telepho 4,000 0 4,000 1,865.40 .00 2,134.60 46.6% 10570000 571000 Library Insuran 7,320 0 7,320 8,173.00 .00 -853.00 111.7%* 10570000 5PCARD UNALLOCATED PCA 0 0 0 87.24 .00 -87.24 100.0%* TOTAL Library 690,379 20,746 711,125 728,280.79 .00 -17,156.21 102.4% TOTAL General Fund 690,379 20,746 711,125 728,280.79 .00 -17,156.21 102.4% TOTAL REVENUES -349,000 -93,207 -442,207 -437,292.18 .00 -4,915.24 TOTAL EXPENSES 1,039,379 113,953 1,153,332 1,165,572.97 .00 -12,240.97 Page 18 of 101 Village of Germantown, WI - PRODUCTION YEAR-TO-DATE BUDGET REPORT Report generated: 01/24/2026 15:37 User: TSmith Program ID: glytdbud Page 2 FOR 2025 12 ORIGINAL TRANFRS/ REVISED AVAILABLE PCT APPROP ADJSTMTS BUDGET YTD ACTUAL ENCUMBRANCES BUDGET USE/COL GRAND TOTAL 690,379 20,746 711,125 728,280.79 .00 -17,156.21 102.4% ** END OF REPORT - Generated by Trisha Smith ** Page 19 of 101 Village of Germantown, WI - PRODUCTION YEAR-TO-DATE BUDGET REPORT Report generated: 01/24/2026 15:38 User: TSmith Program ID: glytdbud Page 1 FOR 2026 01 ACCOUNTS FOR: ORIGINAL TRANFRS/ REVISED AVAILABLE PCT 10 General Fund APPROP ADJSTMTS BUDGET YTD ACTUAL ENCUMBRANCES BUDGET USE/COL 10570000 Library 10570000 432600 County Library -342,000 0 -342,000 -203.11 .00 -341,796.89 .1% 10570000 462900 Library Fines & -12,000 0 -12,000 -132.56 .00 -11,867.44 1.1% 10570000 511000 Library Reg Sal 306,124 0 306,124 24,332.71 .00 281,791.29 7.9% 10570000 511100 Library PT Sala 320,807 0 320,807 22,872.07 .00 297,934.93 7.1% 10570000 511200 Library Board 1,200 0 1,200 710.00 .00 490.00 59.2% 10570000 511600 Library Overtim 0 0 0 67.85 .00 -67.85 100.0% 10570000 521000 Library Social 47,960 0 47,960 3,525.90 .00 44,434.10 7.4% 10570000 521100 Library State R 40,336 0 40,336 2,958.98 .00 37,377.02 7.3% 10570000 521200 Library Health 98,978 0 98,978 8,248.28 .00 90,729.72 8.3% 10570000 521300 Library Dental 5,050 0 5,050 486.66 .00 4,563.34 9.6% 10570000 521400 Library Life In 1,557 0 1,557 123.62 .00 1,433.38 7.9% 10570000 531000 Library Gen Sup 4,000 0 4,000 .00 .00 4,000.00 .0% 10570000 531010 Library Office 6,000 0 6,000 78.98 .00 5,921.02 1.3% 10570000 531080 Library Profess 5,000 0 5,000 .00 .00 5,000.00 .0% 10570000 531100 Library Books 76,000 0 76,000 6,025.64 .00 69,974.36 7.9% 10570000 531190 Marketing & Pro 6,000 0 6,000 .00 .00 6,000.00 .0% 10570000 531240 Library Travel 1,500 0 1,500 .00 .00 1,500.00 .0% 10570000 531430 Library Book Pr 8,000 0 8,000 .00 .00 8,000.00 .0% 10570000 531440 Library Periodi 6,000 0 6,000 .00 .00 6,000.00 .0% 10570000 531470 Library Compute 24,000 0 24,000 .00 .00 24,000.00 .0% 10570000 531490 Library Program 20,000 0 20,000 655.00 .00 19,345.00 3.3% 10570000 552300 Library System 26,000 0 26,000 .00 .00 26,000.00 .0% 10570000 561000 Library Buildin 70,000 0 70,000 .00 .00 70,000.00 .0% 10570000 561400 Library Telepho 3,408 0 3,408 .00 .00 3,408.00 .0% 10570000 571000 Library Insuran 8,283 0 8,283 .00 .00 8,283.00 .0% TOTAL Library 732,203 0 732,203 69,750.02 .00 662,452.98 9.5% TOTAL General Fund 732,203 0 732,203 69,750.02 .00 662,452.98 9.5% TOTAL REVENUES -354,000 0 -354,000 -335.67 .00 -353,664.33 TOTAL EXPENSES 1,086,203 0 1,086,203 70,085.69 .00 1,016,117.31 Page 20 of 101 Village of Germantown, WI - PRODUCTION YEAR-TO-DATE BUDGET REPORT Report generated: 01/24/2026 15:38 User: TSmith Program ID: glytdbud Page 2 FOR 2026 01 ORIGINAL TRANFRS/ REVISED AVAILABLE PCT APPROP ADJSTMTS BUDGET YTD ACTUAL ENCUMBRANCES BUDGET USE/COL GRAND TOTAL 732,203 0 732,203 69,750.02 .00 662,452.98 9.5% ** END OF REPORT - Generated by Trisha Smith ** Page 21 of 101 BUSINESS OF THE LIBRARY BOARD MEETING DATE: January 28, 2026 PLACEMENT: Presentation ITEM TITLE: Director's Report SUBMITTED BY: Trisha Smith, Library Director SUMMARY EXPLANATION: Review the submitted Director's Report and following attachments. ATTACHMENT: 1. Director's Report 2. Director's Report (pt. 1 - Circulation Statistics) 3. Director's Report (pt. 2 - Programming Statistics) 4. Director's Report (pt. 3 - Library Policy Review) STAFF RECOMMENDATION: ACTION BY COMMITTEE: Page 22 of 101 Page 1 Director’s Report: January 2026 STATE OF WISCONSIN MONARCH LIBRARY SYSTEM  The Monarch Library System Directors met on Thursday, January 8, 2026 in West Bend. Ben Miller, State Librarian for the Division for Libraries and Technology gave a presentation followed by questions. Discussion included 2026 Monarch Committee and Work Group appointments, Annual Report timelines, and Advantage Accounts options through Overdrive/Libby.  Agendas and minutes: https://monarchlibraries.org/library-director-meetings/ WASHINGTON COUNTY VILLAGE OF GERMANTOWN:  Previous meetings: o Village Board (12/15) o Government & Finance Committee (12/15):  VI. A. 5-Year Forecast on General Fund Revenues and expenditures, Debt Service Levy, and association Tax Impact (discussion) o Village Board (1/5) o Government & Finance Committee (1/19):  VI. C. Proposed 2026 Handbook Changes o Village Board (1/19)  Agendas and minutes: https://germantownwi.portal.civicclerk.com/  Recordings: https://www.youtube.com/@villageofgermantownwiscons871/streams FRIENDS OF THE GERMANTOWN COMMUNITY LIBRARY  The Friends of the Library Holiday Book & Basket Sale raised $6,000-$7,000 in November & December. DONATIONS: Donor Amount Department Plaque Address Jaccard, Shirley $500 Materials n/a Richfield, WI 53076  Donation Jars / Giving Tree: o Early Literacy: $31.41 o Programming Supplies: $40.68 Monthly Donations Total: $572.09 DEPOSITS: REQUEST FOR CHECK (PREVIOUSLY VOTED ON) (see attached): STATISTICS:  Circulation Statistics (see attached) o Physical: 21,911 (6.0% from 2024 / -1.6% YTD) o Digital: 5,529 (7.1% from 2024 / 4.4% YTD) o Total: 27,440 (6.2% from 2024 / -0.5% YTD) Page 23 of 101 Page 2 PROGRAMMING:  2025 Programming Statistics (see attached) o 27,287 people attended 741 programs (39.8% & 27.8% increase from 2024)  In-Library: 14,038 people attended 507 programs  Outside-Library: 13,249 people attended 234 programs  Passive Activities: 38,155 participants  Ongoing Programs (number of monthly offerings): o Youth: Storytime (17), Family Fun Night, Lego @ the Library, Saturday Programs o Tween/Teen: Tween Programs, Teen Programs, Teen Advisory Board & Craft Workshops (3) o Adult: Job Service Assistance, Tax Assistance, Blood Drives, Adult Puzzle Days, Fiber Arts Meet Up, Craft Workshops (3), Adult Crafts (2) & Book Groups (6) o Outreach: Senior Living Facility Visits (6), Adult Day Center (2), Home Delivery, Preschool Readings & Book Delivery  Upcoming Programs & Outreach Calendar: https://germantownlibrarywi.events.mylibrary.digital/ o Highlighted Upcoming Special Events:  Tues, Feb 3 @ 1pm: Abigail Adams with Jessica Michna  Sat, Feb 28 @ 1-3pm: 30 Years of Pokémon IN THE NEWS (ATTACHED): DIRECTOR CONTINUING EDUCATION HOURS (100 HOURS EV ERY 5 YEARS – EXPIRES IN 12/2027) DIRECTOR MEETINGS, PROGRAMS & OUTREACH (PAST):  Mon, Jan 5 – Washington County Directors  Mon, Jan 5 – Village Board (online)  Tues, Jan 6 – Village Administrator  Thurs, Jan 8 – Monarch Directors (West Bend)  Mon, Jan 12 – Friends of the Library Board  Mon, Jan 12 – Make It @ the Library (3)  Wed, Jan 14 – Village Department Heads  Wed, Jan 14 – LEGO @ the Library  Mon, Jan 19 – GGF & Village Board (online)  Mon, Jan 26 – Friends of the Library  Tues, Jan 27 – Monarch Marketing Committee  Wed, Jan 28 – Village Department Heads  Wed, Jan 28 – Library Board DEPARTMENT UPDATES ADMIN & ALL STAFF  Goals for 2026 were completed for all library management staff.  Final updates for all library job descriptions were completed.  The Library Policy Review Schedule was updated for 2026. YOUTH, ADULT & OUTREACH SERVICES  The library will be offering Income Tax Assistance through AARP for the first time this year. Individual appointments run every Thursday, February 5 – April 16, from 9am-3pm. Registration is required online and opened on Saturday, January 17. The library had an in-person volunteer on the first day registration opened and had about 50 people attend. Page 24 of 101 Page 3  Reading Dragons Club for ages 6-14 runs through Tuesday, March 31 and is going very well. This includes reading incentives as trading cards and events. CIRCULATION & TECHNICAL SERVICES  The Winter Check-Out Incentive will run through Saturday, February 28 at the Circulation Desk. Patrons will receive a raffle card for every 5 items checked out. Over 600 cards have been submitted so far!  Staff virtually attended a Monarch monthly cataloging meeting to be better equipped with cataloging skills, share insights, and receive the most up-to-date processing information.  2025 tax forms will be available in the lobby by the end of January. TECHNOLOGY, BUILDING & GROUNDS  Page 25 of 101 Stats YTD Jan Feb Mar Apr May June July August Sept Oct Nov* Dec 2025 TOTAL PHYSICAL 289,525 24,788 23,519 25,896 23,239 22,096 26,831 28,680 24,860 22,185 24,003 21,517 21,911 % over 2024 -1.6% 4.3% -7.6% 4.7% -6.6% -3.8% -5.5% 0.3% -7.1% -2.5% 2.7% -1.4% 6.0% 2025 Overdrive - eBook 24,702 2,157 1,907 2,285 2,000 1,993 1,999 2,097 2,102 1,968 2,066 2,015 2,113 2025 Overdrive - Audio 31,213 2,663 2,310 2,672 2,640 2,686 2,582 2,651 2,641 2,627 2,666 2,553 2,522 2025 Overdrive - Magazine 10,906 945 714 1,028 892 943 831 792 881 942 1,189 855 894 2025 TOTAL DIGITAL 66,821 5,765 4,931 5,985 5,532 5,622 5,412 5,540 5,624 5,537 5,921 5,423 5,529 % over 2024 4.4% -2.5% -7.0% 2.6% 4.8% 1.4% 3.6% 5.4% 5.7% 6.9% 17.7% 9.5% 7.1% 2025 TOTAL CIRCULATION 356,346 30,553 28,450 31,881 28,771 27,718 32,243 34,220 30,484 27,722 29,924 26,940 27,440 % over 2024 -0.5% 3.0% -7.5% 4.3% -4.6% -2.8% -4.1% 1.1% -4.9% -0.8% 5.3% 0.6% 6.2% 2024 TOTAL PHYSICAL 294,178 23,760 25,453 24,744 24,868 22,970 28,397 28,606 26,751 22,761 23,375 21,827 20,666 % over 2023 -3.7% -5.6% 3.0% -10.3% 6.7% -2.6% -6.3% -0.5% -5.7% -4.1% -7.6% -6.4% -3.4% 2024 Overdrive - eBook 26,367 2,337 2,176 2,363 2,308 2,203 2,137 2,292 2,331 2,150 2,021 2,008 2,041 2024 Overdrive - Audio 28,326 2,449 2,232 2,466 2,417 2,569 2,418 2,399 2,392 2,340 2,254 2,179 2,211 2024 Overdrive - Magazine 9,313 1,126 896 1,006 556 775 668 566 597 690 757 767 909 2024 TOTAL DIGITAL 64,006 5,912 5,304 5,835 5,281 5,547 5,223 5,257 5,320 5,180 5,032 4,954 5,161 % over 2023 7.1% 14.8% 16.2% 19.3% 15.0% 17.9% 6.3% 3.7% 4.8% 3.5% -8.9% -8.2% -5.1% 2024 TOTAL CIRCULATION 358,184 29,672 30,757 30,579 30,149 28,517 33,620 33,863 32,071 27,941 28,407 26,781 25,827 % over 2023 -1.8% -2.2% 5.0% -5.8% 8.0% 0.8% -4.6% 0.1% -4.1% -2.8% -7.8% -7.0% -3.8% 2023 TOTAL CIRCULATION 365,947 30,327 29,284 32,465 27,906 28,278 35,225 33,815 33,458 28,736 30,811 28,800 26,842 2021 TOTAL Circulation 334,643 27,351 26,389 29,240 27,455 26,604 32,233 32,505 29,631 26,064 26,763 25,614 24,794 2019 TOTAL Circulation 345,570 26,916 27,977 29,921 26,507 26,737 32,268 36,183 32,685 26,861 28,276 26,052 25,187 2017 TOTAL Circulation 277,461 21,499 20,774 23,179 21,078 21,738 29,934 28,236 27,352 21,906 22,793 21,082 17,890 GCL Statistical Trends 2016-2025 15,00017,50020,00022,50025,00027,50030,00032,50035,00037,5001 2 3 4 5 6 7 8 9 10 11 12Physical Circulation2017 Physical Circulation (2.9%)2019 Physical Circulation2021 Physical Circulation2023 Physical Circulation2024 TOTAL PHYSICAL2025 TOTAL PHYSICAL1,0002,0003,0004,0005,0006,0007,0001 2 3 4 5 6 7 8 9 10 11 12Digital Circulation2017 Digital2019 Digital2021 Digital2023 Digital2024 TOTAL DIGITAL2025 TOTAL DIGITAL15,00017,50020,00022,50025,00027,50030,00032,50035,00037,5001 2 3 4 5 6 7 8 9 10 11 12TOTAL Circulation2017 TOTAL Circulation2019 TOTAL Circulation2021 TOTAL Circulation2023 TOTAL Circulation2024 TOTAL CIRCULATION2025 TOTAL CIRCULATION Page 26 of 101 A d u lts 4 5 .8 % P re sch o o l 2 3 .1 % T e e n s 1 4 .4 % Y o u th 1 4 % A ll A g e s 2 .8 % P re sch o o l 3 5 .4 % Y o u th 3 0 .7 % A d u lts 2 0 .6 % A ll A ge s 7 .1 % Te e n s 6 .3 % GERMANTOWN COMMUNITY LIBRARY 2025 IN-LIBRARY PROGRAMS (NUMBER OF PROGRAMS IN PARENTHESES) Book Groups (72): 459 Crafts (66): 1,299 Puzzle Day (12): 30 Friends (9): 100 Blood Drive (6): 229 Work Force (48): 271 Special (19): 503 = (232) 2,891 1 4 , 0 3 8 P e o p l e A t t e n d e d P R O G R A M S O F F E R E D B Y T A R G E T A G E A T T E N D A N C E B Y T A R G E T A G E Y O U T H T E E N S A D U L T S P R E S C H O O L Advisory (12): 121 Tween (11): 307 Teen (14): 210 Crafts (36): 241 = (73) 879 P r e s c h o o l S t o r y t i m e : ( 5 0 ) : 2 , 3 5 6 B a b y / T o d d l e r S t o r y t i m e ( 5 0 ) : 2 , 1 1 9 N e i g h b o r ( 1 2 ) : 2 9 6 S p e c i a l ( 5 ) : 1 9 6 = ( 1 1 7 ) 4 , 9 6 7 Family Night (15): 388 Lego (12): 1,313 Adventure (9): 183 Performers (15): 779 Field Trips (9): 327 Special (11): 1,316 = (71) 4,306 5 0 7 P r o g r a m s Past Attendance: 2024: 9,814 2023: 12,804 2022: 11,149 2021: 4,316 2020: 7,066 2019: 29,623 P u z z l e ( 4 ) : 1 7 5 B i n g o ( 2 ) : 1 4 0 S p e c i a l ( 8 ) : 6 8 0 = ( 1 4 ) 9 9 5 A L L A G E S Page 27 of 101 A d u lt 5 5 .1 % Y o u th 2 6 .9 % P re s c h o o l 9 % T e e n s 5 .1 % A ll A g e s 3 .8 % A ll A g e s 4 8 .1 % Y o u th 3 5 .5 % A d u lts 1 1 .2 % P re s c h o o l 3 .3 % T e e n s 1 .9 % P R O G R A M S O F F E R E D B Y T A R G E T A G E A T T E N D A N C E B Y T A R G E T A G E GERMANTOWN COMMUNITY LIBRARY 2025 OUTSIDE OF THE LIBRARY (NUMBER OF PROGRAMS IN PARENTHESES) JAN - APR 2025 Senior Living Facilities (51): 285 Adult Day Center (24): 246 Homebound (12): 71 Book Groups (36): 612 Special (6): 267 = (129) 1,481 1 3 , 2 4 9 P e o p l e A t t e n d e d Y O U T H T E E N S A D U L T S P R E S C H O O L Book Group (9): 153 Battle (2): 43 Special (1): 50 = (12) 246 Storytime: (20): 416 Special (1): 24 = (21) 440 Kid’s Klub (8): 360 Battle (6): 156 School Visits (39): 2,153 Special (10): 2,035 = (63) 4,704 2 3 4 P r o g r a m s Past Attendance: 2024: 11,542 2023: 14,480 2022: 10,695 2021: 6082 Fundraisers (3): 1,243 Special (6): 5,135 = (9) 6,378 A L L A G E S Page 28 of 101 2024 2025 0 100 200 300 400 Preschool Youth Teens Adults All Ages 2024 2025 0 2000 4000 6000 8000 10000 Preschool Youth Teens Adults All Ages GERMANTOWN COMMUNITY LIBRARY 2025 TOTAL PROGRAMS (COMPARISONS) 2024: (530): 21,356 2025 (741): 27,287 +39.8% Programs +27.8% Attendance 2 0 2 4 ( 1 0 6 ) : 4 , 8 2 2 2 0 2 5 : ( 1 3 8 ) : 5 , 4 0 7 + 3 0 . 2 % P r o g r a m s + 1 2 . 1 % A t t e n d a n c e 2 0 2 4 ( 9 3 ) : 5 , 2 1 3 2 0 2 5 ( 1 3 4 ) : 9 , 0 1 0 + 4 4 . 1 % P r o g r a m s + 7 2 . 8 % A t t e n d a n c e 2 0 2 4 ( 4 7 ) : 5 6 1 2 0 2 5 ( 8 5 ) : 1 , 1 2 5 + 8 0 . 9 % P r o g r a m s + 1 0 0 . 5 % A t t e n d a n c e 2 0 2 4 ( 2 7 6 ) : 3 , 6 6 0 2 0 2 5 ( 3 6 1 ) : 4 , 3 7 2 + 3 0 . 8 % P r o g r a m s + 1 9 . 5 % A t t e n d a n c e P R O G R A M S O F F E R E D B Y T A R G E T A G E A T T E N D A N C E B Y T A R G E T A G E Y O U T H T E E N S A D U L T S P R E S C H O O L A L L A G E S 2 0 2 4 ( 8 ) : 7 , 1 0 0 2 0 2 5 ( 2 3 ) : 7 , 3 7 3 + 1 8 7 . 5 % P r o g r a m s + 3 . 8 % A t t e n d a n c e 2 0 1 6 2 0 1 7 2 0 1 8 2 0 1 9 2 0 2 0 2 0 2 1 2 0 2 2 2 0 2 3 2 0 2 4 2 0 2 5 0 2 0 0 4 0 0 6 0 0 8 0 0 2 0 1 6 2 0 1 7 2 0 1 8 2 0 1 9 2 0 2 0 2 0 2 1 2 0 2 2 2 0 2 3 2 0 2 4 2 0 2 5 0 5 0 0 0 1 0 0 0 0 1 5 0 0 0 2 0 0 0 0 2 5 0 0 0 3 0 0 0 0 P R O G R A M S O F F E R E D B Y T A R G E T A G E A T T E N D A N C E B Y T A R G E T A G E Page 29 of 101 Challenge 42.4% Self-Directed (in-library) 31.8% Self-Directed (outside library) 25.8% Youth 32.2% All Ages 26.9% Adults 19.2% Preschool 16% Teens 5.7% GERMANTOWN COMMUNITY LIBRARY 2025 SELF-DIRECTED ACTIVITIES T o t a l : 1 2 , 6 0 3 T o t a l : 6 , 2 0 0 Challenges & Surveys 14,746 Self-Directed (in-Library) 11,087 T o t a l : 7 , 5 2 7 B Y T Y P E O F A C T I V I T Y B Y T A R G E T A G E T o t a l : 6 , 2 6 2 34,814 Activities Past Activities: 2024: 37,396 2023: 32,932 2022: 35,398 2021: 94,112 2020: 55,180 2019: 34,738 Self-Directed (outside library) 8,981 Y O U T H T E E N S A D U L T S P R E S C H O O L A L L A G E S Winter: 1,990 Summer: 1,741 3,731 Winter: 145 Summer: 1,024 1,169 Winter: 448 Summer: 2,233 2,681 Winter: 932 Summer: 6,233 7,165 Coloring: 767 Puzzle: 1,234 Blood Pressure: 314 2,315 Coloring: 766 Battle: 87 853 Coloring: 2,283 Monthly: 1,061 1000 Books: 108 Santa Letters: 105 3,557 Coloring: 2,283 Monthly: 1,062 Battle: 317 Screen Free: 55 3,662 Curbside: 290 Supply Drives: 410 700 Book Delivery: 24 1,481 Book Delivery: 24 24 School Events: 1,668 Book Delivery: 108 1,776 Parades: 5,000 Little Free Library: 500 5,500 School Events: 200 200 T o t a l : 2 , 2 2 2 Page 30 of 101 * Required by DPI DPI Name GCL Name Last Update / Review Scheduled Review Notes * Bulletin Board Display, Exhibit, and Posting Policy Sept 2022 2025 Scheduled 02/26 Circulation Policy Circulation Policy Oct 2025 2028 * Computer/Internet Use Policy Computer Internet Use Policy Oct 2025 2028 * Public Behavior (Rules of Conduct) PolicyCode of Conduct March 2023 2026 Scheduled 03/26 Collection Management Policy Collection and Program Management PolicyMay 2023 2026 Scheduled 06/26 Meeting Room Use Policy Community Meeting Room Policy Mar 2024 2027 * Study Room Use Policy Mar 2023 2026 Will need to add study pods Scheduled review 08/26 * Bylaws Bylaws Oct 2023 2027 Handling of Gifts Gifts Policy Aug 2024 2027 * Inclement Weather Library Emergency Closing Policy Feb 2024 2027 * Personnel Policy Library Personnel Policy - Village Employee Policy & Procedure HandbookJan 2023 annually Public Records Patron Privacy and Confidentiality Publ Libr General Records Retention ScheduleRecords Retention Policy Scheduled 07/26 Purpose, Mission, Goals GCL Library Board Policies Page 31 of 101 BUSINESS OF THE LIBRARY BOARD MEETING DATE: January 28, 2026 PLACEMENT: Action Item ITEM TITLE: Job Description Updates (Action) SUBMITTED BY: Trisha Smith, Library Director SUMMARY EXPLANATION: The library job descriptions have been updated with recommendations from the Village of Germantown Support Services Manager to reflect changes in current human resource practices. ATTACHMENT: 1. Library Page I Job Description 2. Library Page II Job Description 3. Library Specialist Job Description 4. Technical Services Specialist Job Description 5. Youth Services Specialist Job Description 6. Adult Services Specialist Job Description 7. Community Services Specialist Job Description 8. Library Aide Job Description 9. Library Intern Job Description 10. Circulation Manager Job Description 11. Youth Services Manager Job Description 12. Adult Services Manager Job Description 13. Assistant Director Job Description 14. Library Director Job Description STAFF RECOMMENDATION: Approve the updated job descriptions as presented. ACTION BY COMMITTEE: Page 32 of 101 Library Page I Job Description Page 1 1/28/26 Germantown Community Library Library Page I Position Description Position Title: Library Page I Reports To: Circulation Manager Employment Category: Limited Part-time Department: Library _______________________________________________________________________________ Job Summary The Library Page I returns library materials to their designated area within the Library and performs special tasks as requested by the Circulation Manager, Assistant Director or Library Director. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Shelve all library materials in proper location and order.  Double check all materials before shelving.  Assist with library opening and closing procedures.  ‘Shelf read’ to ensure materials are in proper order.  Assist with pulling and processing patron hold requests as directed.  Perform inventory as directed.  Assist patrons with finding the location of library services.  Perform other related duties and special projects as assigned. Required Qualifications  Must be at least 15 years of age.  Ability to work a schedule that includes 1-2 evenings per week, 1-2 Saturdays per month with flexibility to meet the operational needs of the library. Preferred Qualifications  Familiarity with some library materials and/or services. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of computer usage including internet browsers and email software.  Knowledge of the English alphabet and decimal numbers.  Alphabetical and numeric sorting and filing skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment  Ability to maintain confidentiality of patron information  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment. Page 33 of 101 Library Page I Job Description Page 2 1/28/26  Ability to prioritize tasks, meet deadlines, and work with minimal supervision.  Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 20 pounds; and push or pull carts or objects weighing up to 80 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. Page 34 of 101 Library Page I Job Description Page 3 1/28/26 The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 6/24/20; 3/26/25; 12/17/25; 1/28/26 Page 35 of 101 Library Page II Job Description Page 1 1/28/26 Germantown Community Library Library Page II Position Description Position Title: Library Page II Reports To: Circulation Manager Employment Category: Limited Part-time Department: Library _______________________________________________________________________________ Job Summary The Library Page II processes items received from other libraries, fulfills hold requests from patrons for our items, serves as backup to the Circulation Desk and Page I positions, and performs special tasks as requested by the Circulation Manager, Assistant Director or Library Director. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Check-in materials from the System van delivery service for returns of our items and items that fulfill patron requests from other libraries.  Pull materials requested by patrons from the shelves and process for local or transit holds.  Provide Circulation Desk assistance and answer phones during staff breaks and peak volume.  Fill-in for Circulation Desk shifts when there are staff shortages.  Assist with library opening and closing procedures.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services, including circulation transactions, account inquiries, and general use of library resources.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Provide backup support for Page I duties as needed.  Perform other related duties and special projects as assigned. Required Qualifications  High school diploma or equivalent.  Ability to work a schedule that includes 1-2 Saturdays per month with flexibility to meet the operational needs of the library. Preferred Qualifications  Familiarity with some library materials and/or services.  Experience in libraries, education, retail or customer service. Page 36 of 101 Library Page II Job Description Page 2 1/28/26 Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of computer usage including internet browsers and email software.  Knowledge of the English alphabet and decimal numbers.  Alphabetical and numeric sorting and filing skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment  Ability to maintain confidentiality of patron information  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, and work with minimal supervision.  Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 80 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook. Page 37 of 101 Library Page II Job Description Page 3 1/28/26  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 6/24/20; 3/26/25; 12/17/25; 1/28/26 Page 38 of 101 Library Specialist Job Description Page 1 1/28/26 Germantown Community Library Library Specialist Position Description Position Title: Library Specialist Reports To: Circulation Manager Employment Category: Part-time or Limited Part-time Department: Library _______________________________________________________________________________ Job Summary The Library Specialist provides first line customer service to library patrons at the Circulation Desk. The position also processes material returned in the book drops, assists other Circulation Team positions, and performs special tasks as requested by the Circulation Manager, Assistant Director, or Library Director. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Check-out and renew materials for patrons.  Add and update patron accounts.  Perform patron record maintenance.  Charge and collect money for payment of fines, fees, and purchases.  Process returned materials.  Provide in-person, phone, and email customer service, and direct to appropriate staff accordingly.  Assist patrons with the checkout of library equipment available at the Circulation Desk.  Assist patrons with registration and access of study rooms, community meeting rooms, curbside pickup, self-checkout, and other public resources.  Receive donated materials.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services, including circulation transactions, account inquiries, and general use of library resources.  Support promotion of library services and programs, including assisting with social media content or department highlights as assigned.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as backup support for the Library Page I, Library Page II, or Technical Services positions as needed.  Perform other related duties and special projects as assigned. Required Qualifications  High school diploma or equivalent. Page 39 of 101 Library Specialist Job Description Page 2 1/28/26  Ability to work a schedule that includes 1-2 evenings per week, 1-2 Saturdays per month with flexibility to meet the operational needs of the library. Preferred Qualifications  Experience in libraries, education, retail, or customer service. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Strong customer service and interpersonal skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment  Ability to maintain confidentiality of patron information  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, and work with minimal supervision.  Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 80 pounds on wheels. Page 40 of 101 Library Specialist Job Description Page 3 1/28/26 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 8/24/22; 3/26/25; 12/17/25;1/28/26 Page 41 of 101 Technical Services Specialist Job Description Page 1 1/28/26 Germantown Community Library Technical Services Specialist Position Description Position Title: Technical Services Specialist Reports To: Circulation Manager Employment Category: Part-time or Limited Part-time Department: Library _______________________________________________________________________________ Job Summary The Technical Services Specialist is responsible for cataloging, processing, and mending of library materials. In addition, they are responsible for ordering supplies, processing incoming orders, handling daily mail, newspapers, and donations. This position assists the Circulation Team and performs special tasks as requested by the Circulation Manager, Assistant Director, or Library Director. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Catalog, process and mend materials.  Perform item record maintenance.  Order general supplies and special requests.  Process incoming orders.  Pick-up and process daily mail and newspapers.  Receive and sort donated materials.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services, including circulation transactions, account inquiries, and general use of library resources.  Support promotion of library services and programs, including assisting with social media content or department highlights as assigned.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as a backup to the Library Specialist, Page II, and Page I positions as needed.  Perform other related duties and special projects as assigned. Required Qualifications  High school diploma or equivalent.  Ability to work a schedule that includes 1-2 evenings per week, 1-2 Saturdays per month with flexibility to meet the operational needs of the library. Page 42 of 101 Technical Services Specialist Job Description Page 2 1/28/26 Preferred Qualifications  Experience in libraries, education, or museums. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Strong customer service and interpersonal skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills.  Strong organizational skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment  Ability to maintain confidentiality of patron information  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, and work with minimal supervision.  Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 80 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Page 43 of 101 Technical Services Specialist Job Description Page 3 1/28/26  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 9/22/21; 8/24/22;3/26/25; 12/17/25; 1/28/26 Page 44 of 101 Youth Services Specialist Job Description Page 1 1/28/26 Germantown Community Library Youth Services Specialist Position Description Position Title: Youth Services Specialist Reports To: Youth Services Manager Employment Category: Part-time or Limited Part-time Department: Library _______________________________________________________________________________ Job Summary The Youth Services Specialist performs program planning and implementation, customer service at service desks, and collection management with a focus on materials for ages 0-18. The position assists other teams and performs special tasks as requested by the Youth Services Manager, Assistant Director, or Library Director. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Plan and implement educational and recreational programs for all ages that encourage lifelong learning and general library use with a focus on ages 0-18 and families. Programs may be located inside or outside of the library.  Support promotion of library services and programs, including assisting with social media content or department highlights as assigned.  Partner with other agencies and special interest groups to implement and promote library programs and outreach services to the community.  Select, manage, and withdraw materials within assigned collections with a focus on material for ages 0-18.  Provide a positive reflection of the library when participating in community programming and events on behalf of the library.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as backup support for other service desk coverage, programming, and events as needed.  Perform other related duties and special projects as assigned. Required Qualifications  High school diploma or equivalent.  Ability to work a schedule that includes 1-2 evenings per week, 1-2 Saturdays per month with flexibility to meet the operational needs of the library. Page 45 of 101 Youth Services Specialist Job Description Page 2 1/28/26  Valid state driver’s license or ability to obtain one within 4 months. May be required to use personal or library vehicle during scheduled hours. Preferred Qualifications  Experience in libraries, education, or customer service. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Strong customer service and interpersonal skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills.  Strong organizations skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment  Ability to maintain confidentiality of patron information  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, and work with minimal supervision.  Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 200 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Page 46 of 101 Youth Services Specialist Job Description Page 3 1/28/26  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 9/22/21; 8/24/22; 6/25/25; 12/17/25; 1/28/26 Page 47 of 101 Adult Services Specialist Job Description Page 1 1/28/26 Germantown Community Library Adult Services Specialist Position Description Position Title: Adult Services Specialist Reports To: Adult Services Manager Employment Category: Part-time or Limited Part-time Department: Library _______________________________________________________________________________ Job Summary The Adult Services Specialist performs program planning and implementation, customer service at service desks, and collection management with a focus on adult materials. The position assists other teams and performs special tasks as requested by the Adult Services Manager, Assistant Director, or Library Director. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Plan and implement educational and recreational programs for all ages that encourage lifelong learning and general library use with a focus on adults and families. Programs may be located inside or outside of the library.  Support promotion of library services and programs, including assisting with social media content or department highlights as assigned.  Partner with other agencies and special interest groups to implement and promote library programs and outreach services to the community.  Select, manage, and withdraw materials within assigned collections with a focus on adult material.  Provide a positive reflection of the library when participating in community programming and events on behalf of the library.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as backup support for other service desk coverage, programming, and events as needed.  Perform other related duties and special projects as assigned. Required Qualifications  High school diploma or equivalent.  Ability to work a schedule that includes 1-2 evenings per week, 1-2 Saturdays per month with flexibility to meet the operational needs of the library.  Valid state driver’s license or ability to obtain one within 4 months. May be required to use personal or library vehicle during scheduled hours. Page 48 of 101 Adult Services Specialist Job Description Page 2 1/28/26 Preferred Qualifications  Experience in libraries, education, or customer service. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Strong customer service and interpersonal skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills.  Strong organizations skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment  Ability to maintain confidentiality of patron information  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, and work with minimal supervision.  Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 200 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range. Page 49 of 101 Adult Services Specialist Job Description Page 3 1/28/26  Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 9/22/21; 8/24/22; 4/26/25; 12/17/25; 1/28/26 Page 50 of 101 Community Services Specialist Job Description Page 1 1/28/26 Germantown Community Library Community Services Specialist Position Description Position Title: Community Services Specialist Reports To: Youth Services Manager Employment Category: Part-time or Limited Part-time Department: Library _______________________________________________________________________________ Job Summary The Community Services Specialist is responsible for creating and strengthening community partnerships and performs program planning and implementation, customer service, and collection management with a focus on outreach materials. The position assists other teams and performs special tasks as requested by the Youth Services Manager, Assistant Director, or Library Director. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Plan and implement educational and recreational programs for all ages that encourage lifelong learning and general library use. Programs may be located inside or outside of the library, including work in surrounding communities.  Support promotion of library services and programs, including assisting with social media content or department highlights as assigned.  Partner with other agencies and special interest groups to implement and promote library programs and outreach services to the community.  Select, manage, and withdraw materials within assigned collections with a focus on material for the Enchanted Library.  Provide a positive reflection of the library when participating in community programming and events on behalf of the library.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as backup support for other service desk coverage, programming, and events as needed.  Perform other related duties and special projects as assigned. Required Qualifications  High school diploma or equivalent.  Ability to work a flexible schedule to meet the operational needs of the library. May include evening and weekend hours on a regular basis. Page 51 of 101 Community Services Specialist Job Description Page 2 1/28/26  Valid state driver’s license. May be required to use personal or library vehicle including library trailer during scheduled hours. Preferred Qualifications  Experience in libraries, education, or customer service. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Strong customer service and interpersonal skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills.  Strong organizations skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment  Ability to maintain confidentiality of patron information  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, and work with minimal supervision.  Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 200 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Page 52 of 101 Community Services Specialist Job Description Page 3 1/28/26  Some duties are performed in the library and/or office setting with the some of the workday spent indoors in an area with a normal temperature and humidity range.  The majority of duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with the majority of duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 8/25/21 REVISED: 9/22/21; 8/24/22, 6/25/25; 12/17/25; 1/28/26 Page 53 of 101 Library Aide Job Description Page 1 1/28/26 Germantown Community Library Library Aide Position Description Position Title: Library Aide Reports To: Library Director or Department Supervisor Employment Category: Seasonal / Temporary Part-time Department: Library _______________________________________________________________________________ Job Summary The Library Aide is a utility position that is scheduled on an ‘as needed’ basis. This position may temporarily fill in during staff shortages or be assigned special short-term projects. The duties will match the position that is being covered. In addition, this position may perform special tasks as requested by the department manager they are reporting to, Assistant Director or Library Director. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  May performed limited duties as a backup for any library position.  Hours and hourly rate will be determined for each assignment based on job duties. No weekly, monthly or annual hours are guaranteed.  Provide a positive reflection of the library when participating in community programming and events on behalf of the library.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Perform other related duties and special projects as assigned. Required Qualifications  High school diploma or equivalent.  Ability to work a flexible schedule to meet the operational needs of the library. May include evening and weekend hours on a regular basis. Preferred Qualifications  Experience in libraries, education, or customer service. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position. Page 54 of 101 Library Aide Job Description Page 2 1/28/26  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Strong customer service and interpersonal skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills.  Strong organizations skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment  Ability to maintain confidentiality of patron information  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, and work with minimal supervision.  Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 80 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury. Page 55 of 101 Library Aide Job Description Page 3 1/28/26  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 04/28/21 REVISED and ADOPTED: 12/17/25; 1/28/26 Page 56 of 101 Library Intern Job Description Page 1 1/28/26 Germantown Community Library Library Intern Position Description Position Title: Library Intern Reports To: Library Management as assigned Employment Category: Seasonal / Temporary Part-time Department: Library _______________________________________________________________________________ Job Summary The Library Intern is responsible for performing tasks as assigned by one of the assigned library managers. This may include assisting with program planning and implementation, customer service, or collection development. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Plan and implement educational and recreational programs for all ages that encourage lifelong learning and general library use with a focus on all ages. Programs may be located inside or outside of the library.  Support promotion of library services and programs, including assisting with social media content or department highlights as assigned.  Partner with other agencies and special interest groups to implement and promote library programs and outreach services to the community.  Select, manage, and withdraw materials within assigned collections with a focus on material for all ages.  Provide a positive reflection of the library when participating in community programming and events on behalf of the library.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as backup support for other service desk coverage, programming, and events as needed.  Perform other related duties and special projects as assigned. Required Qualification,  High school diploma or equivalent. Page 57 of 101 Library Intern Job Description Page 2 1/28/26  Ability to work a flexible schedule to meet the operational needs of the library. May include evening and weekend hours on a regular basis. Preferred Qualifications  Experience in libraries, education, customer service.  Valid state driver’s license or ability to obtain one within 4 months. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Strong customer service and interpersonal skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills.  Strong organizations skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment  Ability to maintain confidentiality of patron information  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, and work with minimal supervision.  Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 50 pounds; and push or pull carts or objects weighing up to 200 pounds on wheels. Page 58 of 101 Library Intern Job Description Page 3 1/28/26 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date Page 59 of 101 Library Intern Job Description Page 4 1/28/26 ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 6/25/25; 12/17/25; 1/28/26 Page 60 of 101 Circulation Manager Job Description Page 1 1/28/26 Germantown Community Library Circulation Manager Position Description Position Title: Circulation Manager Reports To: Library Director Employment Category: Full-time (Non-Exempt Salaried) Department: Library Pay Grade: 2 _______________________________________________________________________________ Job Summary The Circulation Manager is responsible for managing the operations of the Circulation and Technical Services Teams. This position supervises a team of part-time Library Specialists, Technical Services Specialists, Page I, and Page II positions along with volunteers. This position manages the Circulation Desk and circulation related programming. This position works with administration as part of the library leadership team. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Supervise the work of library staff (permanent and temporary) on the Circulation and Technical Services Team including hiring, training, development, scheduling, and evaluating performance.  Supervise the work of library volunteers.  Collaborate with the Library Director, leadership team, and library staff on policies and procedures and general functioning of the library to support Library, Village, County, and System policies and align with the Library Mission and Strategic Plan.  Provide assistance to the Circulation and Technical Services Team responsibilities as needed.  Oversee the planning and implementation of circulation desk programs for all ages that encourage lifelong learning and general library use.  Market and promote of library services and programs, including assisting with social media content or department highlights as assigned.  Provide monthly statistics and reports of circulation and technical services activity.  Evaluate effectiveness of department activities by monitoring circulation statistics and survey results.  Manage library staffing schedules.  Manage library patron and collection material records in the System database.  Manage billing patrons of lost, overdue or damaged materials.  Manage the library revenue reporting.  Manage supply ordering, invoices, and receiving mail, newspaper and incoming orders.  Work with the Library Director to develop and maintain a budget for library supplies and Circulation Team staffing.  Follow current library trends and technologies and collaborate with the Library Director to assess the impact and application at the library.  Lead as a positive and collaborative team player with the ability to coach and inspire others to accomplish their goals, build teams, and enhance a service-oriented culture. Page 61 of 101 Circulation Manager Job Description Page 2 1/28/26  Participate in Library, Village, County and System programs and meetings as directed.  Attend continued education opportunities offered on the village, system, state, or national level in order to keep in touch with trends, best practices, technology, and systems.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as backup support for other service desk coverage, programming, and events as needed.  Perform other related duties and special projects as assigned. Required Qualification  Bachelor’s Degree, Associate’s Degree, or equivalent college experience.  Ability to work a schedule that includes 1-2 evenings per week, 1-2 Saturdays per month with flexibility to meet the operational needs of the library.  Ability to attend offsite meetings, trainings, and events within Washington County and adjacent counties. Preferred Qualifications  Master’s Degree in Library and Information Science (MLIS) from an accredited American Library Association (ALA).  At least 2 years of library experience or equivalent experience working in a customer service or management setting.  At least 1 year of management experience. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Knowledge of library practices, operations, and collection organization.  Knowledge of library systems, cataloging concepts, and the Dewey Decimal System.  Strong leadership and team building skills.  Strong customer service and interpersonal skills.  Strong scheduling and organizational skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment. Page 62 of 101 Circulation Manager Job Description Page 3 1/28/26  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment.  Ability to maintain confidentiality of patron and staff information.  Ability to direct and supervise the work of others.  Ability to effectively present information and respond to questions from patrons.  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, pivot with changing deadlines and priorities, and work with minimal supervision.  Ability to lead and work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to upper management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 80 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Page 63 of 101 Circulation Manager Job Description Page 4 1/28/26 Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 3/26/25; 12/17/25; 1/28/26 Page 64 of 101 Youth Services Manager Job Description Page 1 1/28/26 Germantown Community Library Youth Services Manager Position Description Position Title: Youth Services Manager Reports To: Library Director Employment Category: Full-time (Non-Exempt Salaried) Department: Library Pay Grade: 2 _______________________________________________________________________________ Job Summary The Youth Services Manager is responsible for managing the operations of the Youth and Community Services Team. This position supervises a team of part-time Youth and Community Services Specialists. This position manages the Youth Services Desk, Community Services, and is responsible for programming and collection development with a focus on ages 0-18. This position works with administration as part of the library leadership team. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Supervise the work of library staff (permanent and temporary) on the Youth and Community Services team including hiring, training, development, scheduling, and evaluating performance.  Collaborate with the Library Director, leadership team, and library staff on policies and procedures and general functioning of the library to support Library, Village, County, and System policies and align with the Library Mission and Strategic Plan.  Provide assistance to the Youth and Community Services team responsibilities as needed.  Oversee the planning and implementation of educational and recreational programs for all ages that encourage lifelong learning and general library use with a focus on ages 0-18 and families. These programs may be inside or outside the library.  Market and promote library services and programs, including assisting with social media content or department highlights as assigned.  Partner with other agencies and special interest groups to promote library programs and services to the community.  Provide monthly statistics and reports of Youth and Community Services department activities.  Assist all patrons in the selection and access of information and materials.  Assist all patrons with the use of library technology and library applications used on library computers, and personally owned mobile devices and e-readers.  Oversee and assist with selecting, cataloging, processing, and withdrawing of collection materials with a focus on material for ages 0-18.  Work with the Library Director to develop and maintain a budget for the Youth and Community Services department.  Follow current library trends and technologies and collaborate with the Library Director to assess the impact and application at the library. Page 65 of 101 Youth Services Manager Job Description Page 2 1/28/26  Lead as a positive and collaborative team player with the ability to coach and inspire others to accomplish their goals, build teams, and enhance a service-oriented culture.  Participate in Library, Village, County, System, and state-wide programs and meetings.  Attend continued education opportunities offered on the village, system, state, or national level in order to keep in touch with trends, best practices, technology, and systems.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as backup support for other service desk coverage, programming, and events as needed.  Perform other related duties and special projects as assigned. Required Qualification  Bachelor’s Degree or equivalent college experience.  At least 2 years of library experience or related field including a thorough understanding and knowledge of collection material for ages 0-18, programming, and public service.  Ability to work a schedule that includes 1-2 evenings per week, 1-2 Saturdays per month with flexibility to meet the operational needs of the library.  Valid state driver’s license or ability to obtain one within 4 months. May be required to use personal or library vehicle. Preferred Qualifications  Master’s Degree in Library and Information Science (MLIS) from an accredited American Library Association (ALA), will also consider equivalent education, training, and work experience.  At least 1 year of management experience. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Knowledge of collection material for ages 0-18.  Knowledge of library practices, operations, and collection organization.  Knowledge of library systems, cataloging concepts, and the Dewey Decimal System.  Strong leadership and team building skills.  Strong customer service and interpersonal skills.  Strong scheduling and organizational skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills. Page 66 of 101 Youth Services Manager Job Description Page 3 1/28/26  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment.  Ability to maintain confidentiality of patron and staff information.  Ability to direct and supervise the work of others.  Ability to effectively present information and respond to questions from patrons.  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, pivot with changing deadlines and priorities, and work with minimal supervision.  Ability to lead and work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to upper management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 50 pounds; and push or pull carts or objects weighing up to 200 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud. Page 67 of 101 Youth Services Manager Job Description Page 4 1/28/26  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 6/25/25; 12/17/25; 1/28/26 Page 68 of 101 Adult Services Manager Job Description Page 1 1/28/26 Germantown Community Library Adult Services Manager Position Description Position Title: Adult Services Manager Reports To: Library Director Employment Category: Full-time (Non-Exempt Salaried) Department: Library Pay Grade: 2 _______________________________________________________________________________ Job Summary The Adult Services Manager is responsible for managing the operations of the Adult Services Team. This position supervises a team of part-time Adult Services Specialists. This position manages the Information Desk, and is responsible for programming and collection development with a focus on adults. This position works with administration as part of the library leadership team. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Supervise the work of library staff (permanent and temporary) on the Adult Service team including hiring, training, development, scheduling, and evaluating performance.  Collaborate with the Library Director, leadership team, and library staff on policies and procedures and general functioning of the library to support Library, Village, County, and System policies and align with the Library Mission and Strategic Plan.  Provide assistance to the Adult Services team responsibilities as needed.  Oversee the planning and implementation of educational and recreational programs for all ages that encourage lifelong learning and general library use with a focus on adults and families. These programs may be inside or outside the library.  Market and promote library services and programs, including assisting with social media content or department highlights as assigned.  Partner with other agencies and special interest groups to promote library programs and services to the community.  Provide monthly statistics and reports of Adult Services department activities.  Assist all patrons in the selection and access of information and materials.  Assist all patrons with the use of library technology and library applications used on library computers, and personally owned mobile devices and e-readers.  Oversee and assist with selecting, cataloging, processing, and withdrawing of collection materials with a focus on adult material.  Work with the Library Director to develop and maintain a budget for the Adult Services department.  Collaborate with the Library Director, leadership team, and library staff on policies and procedures and general functioning of the library to support Library, Village, County, and System policies and align with the Library Mission and Strategic Plan.  Follow current library trends and technologies and collaborate with the Library Director to assess the impact and application at the library. Page 69 of 101 Adult Services Manager Job Description Page 2 1/28/26  Lead as a positive and collaborative team player with the ability to coach and inspire others to accomplish their goals, build teams, and enhance a service-oriented culture.  Participate in Library, Village, County, System, and state-wide programs and meetings.  Attend continued education opportunities offered on the village, system, state, or national level in order to keep in touch with trends, best practices, technology, and systems.  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as backup support for other service desk coverage, programming, and events as needed.  Perform other related duties and special projects as assigned. Required Qualifications  Bachelor’s Degree or equivalent college experience.  At least 2 years of library experience or related field including a thorough understanding and knowledge adult collection material, programming, and public service.  Ability to work a schedule that includes 1-2 evenings per week, 1-2 Saturdays per month with flexibility to meet the operational needs of the library.  Valid state driver’s license or ability to obtain one within 4 months. May be required to use personal or library vehicle. Preferred Qualifications  Master’s Degree in Library and Information Science (MLIS) from an accredited American Library Association (ALA), will also consider equivalent education, training, and work experience.  At least 1 year of management experience. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Knowledge of adult collection material.  Knowledge of library practices, operations, and collection organization.  Knowledge of library systems, cataloging concepts, and the Dewey Decimal System.  Strong leadership and team building skills.  Strong customer service and interpersonal skills.  Strong scheduling and organizational skills.  Cash handling and point-of-sale transaction skills  Basic computer operation and data entry skills.  Ability to communicate effectively in English, verbally and in writing. Page 70 of 101 Adult Services Manager Job Description Page 3 1/28/26  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment.  Ability to maintain confidentiality of patron and staff information.  Ability to direct and supervise the work of others.  Ability to effectively present information and respond to questions from patrons.  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, pivot with changing deadlines and priorities, and work with minimal supervision.  Ability to lead and work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to upper management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 200 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Page 71 of 101 Adult Services Manager Job Description Page 4 1/28/26 Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 4/26/25; 12/17/25; 1/28/26 Page 72 of 101 Assistant Director Job Description Page 1 1/28/26 Germantown Community Library Assistant Director Position Description Position Title: Assistant Director Reports To: Library Director Employment Category: Full-time (Non-Exempt Salaried) Department: Library Pay Grade: 3 _______________________________________________________________________________ Job Summary The Assistant Director is responsible for providing support, leadership, and project management to the Library Director, library leadership team and staff and serves as the Library Board Secretary. This position also oversees library daily operations and projects with an emphasis on human resources, technology, databases, and facilities. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Provide project management for library technical, operational and facility related initiatives.  Oversee the day-to-day operations of the library.  Collaborate with the Library Director, leadership team, and library staff on policies and procedures and general functioning of the library to support Library, Village, County, and System policies and align with the Library Mission and Strategic Plan.  Assist with overall budget, staffing plans, and development of the library.  Oversee library financial reporting.  Manage the Germantown Community Library aspect of the integrated library system and database.  Oversee database cleanup and collection data updates.  Plan, recommend, maintain and implement technology hardware and software solutions for library operations.  Create, maintain and run library reports for staff, the Library Director, County, System and State reporting needs and requirements.  Provide first level Human Resources administrative support to Library staff.  Coordinate building service needs with Germantown Department of Public Works staff and necessary contractors.  Provide administrative support to the Library Director and Library Board.  Provide backup services to all library departments.  Assist with collection development and management.  Act as Interim Director as needed on a temporary or long-term basis.  Lead as a positive and collaborative team player with the ability to coach and inspire others to accomplish their goals, build teams, and enhance a service-oriented culture.  Participate in Library, Village, County, System, and state-wide programs and meetings.  Attend continued education opportunities offered on the village, system, state, or national level in order to keep in touch with trends, best practices, technology, and systems. Page 73 of 101 Assistant Director Job Description Page 2 1/28/26  Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.  Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.  Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.  Accurately performs cashiering duties, including handling cash and credit card transactions.  Use library systems, computers, and office equipment to complete daily tasks and support library operations.  Serve as backup support for other service desk coverage, programming, and events as needed.  Perform other related duties and special projects as assigned. Required Qualification  Bachelor’s Degree, Associate’s Degree, or equivalent college experience.  Ability to work a schedule that includes 1-2 evenings per week, 1-2 Saturdays per month with flexibility to meet the operational needs of the library.  Ability to attend offsite meetings, trainings, and events within Washington County and adjacent counties. Preferred Qualifications  Master’s Degree in Library and Information Science (MLIS) from an accredited American Library Association (ALA), will also consider equivalent education, training, and work experience.  At least 2 years of library experience or related field working in a project management, administrative, or management setting.  At least 1 year of management experience. Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.  Knowledge of customer service principles and practices.  Knowledge of library practices, operations, and collection organization.  Knowledge of integrated library systems, digital material and database resources.  Knowledge of computer and technology usage and infrastructure.  Strong leadership and team building skills.  Strong customer service and interpersonal skills.  Strong scheduling, organizational, and project management skills.  Cash handling and point-of-sale transaction skills  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgment.  Must maintain confidentiality of sensitive information.  Ability to direct and supervise the work of others.  Ability to effectively present information and respond to questions from patrons. Page 74 of 101 Assistant Director Job Description Page 3 1/28/26  Ability to pay attention to detail and accuracy.  Ability to work independently while contributing positively within a collaborative team environment.  Ability to prioritize tasks, meet deadlines, pivot with changing deadlines and priorities, and work with minimal supervision.  Ability to gather, analyze, interpret, and present data in clear and concise reports and make recommendations.  Ability to share knowledge and provide training to serve the needs of the library.  Ability to lead and work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to upper management when appropriate.  Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 80 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Page 75 of 101 Assistant Director Job Description Page 4 1/28/26 Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 12/17/25; 1/28/26 Page 76 of 101 Library Director Job Description Page 1 1/28/26 Germantown Community Library Library Director Position Description Position Title: Library Director Reports To: Library Board Employment Category: Full-time (Non-Exempt Salaried) Department: Library Pay Grade: 5 _______________________________________________________________________________ Job Summary The Library Director is responsible for administration and overseeing all day-to-day operations of the library. This includes library staff, circulation, technical services, collection management, patron services, technology, programming, budget and building maintenance. The Library Director is granted independent responsibilities and authority for the library functions while following general policy set forth by the Village of Germantown, the Germantown Community Library Board and WI. Stats. Chapter 43. Essential Duties & Responsibilities The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.  Administer the financial operations of all library funds per authority of the Germantown Community Library Board and according to Village of Germantown policy.  Prepare the annual library operating budget including capital items and capital outlay and library revenues.  Pursue opportunities to secure additional funds through public or private grants and donations.  Compile and analyzes statistical trends on annual circulation, programming, and library usage numbers in order to meet the needs of the community.  Prepare the Annual Report to the Library Board, Library System, Wisconsin Department of Public Instruction, and Germantown Village Board.  Collaborate with the leadership team and library staff on policies and procedures and general functioning of the library to support Library, Village, County, and System policies and align with the Library Mission and Strategic Plan.  Oversee the growth and development of all library collections and resources.  Oversees information service to the public, including computer literacy and use of electronic sources and databases.  Oversee development and coordination of all library programs, instruction, and outreach for patrons of all ages that encourage reading, literacy skills, lifelong learning, and general library usage.  Oversee public relations to the community through print and electronic media sources regarding library resources, services and programs.  Oversee the selection, training, scheduling, evaluation, and continuing education of all library departments and staff.  Directly supervises the positions of Assistant Director, Circulation Manager, Youth Services Manager, and Adult Services Manager.  Provide backup services to all library departments. Page 77 of 101 Library Director Job Description Page 2 1/28/26  Respond to citizen requests and concerns regarding library programs and facilities.  Attend regular meetings of the Germantown Community Library Board, Friends of the Germantown Community Library, Village of Germantown, Washington County, System, and State and serves as advisor keeping them informed of current trends in the library services and offering recommendations for future growth and development of the library.  Work cooperatively with Village of Germantown in the utilization, preparation, and maintenance of library facility and information access.  Collaborate with other agencies and special interest groups to promote library programs and services to the community.  Attend continued education opportunities offered on system, state, or national level in order to keep in touch with trends in library services and maintain Wisconsin Grade I Public Library Certification. Required Qualification  Master’s Degree in Library Science from an ALA-accredited institution or ability to obtain within three months from hired date.  Wisconsin Grade 1 Public Library Certification or ability to obtain within three months from hired date.  At least 5 years of library experience or related field including a thorough understanding and knowledge of library policies and services.  At least 2 years of administration in a public library or related field including progressive supervisory experience.  Requires evenings, weekends, and a flexible schedule to meet the operational needs of the library.  Valid state driver’s license or ability to obtain one within 4 months. Required to use personal or library vehicle. Preferred Qualifications Knowledge, Skills & Abilities The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position.  Knowledge of library practices, operations, and collection organization.  Knowledge of integrated library systems, digital material and database resources.  Knowledge of computer and technology usage and infrastructure.  Strong organizational and project management skills.  Ability to communicate effectively in English, verbally and in writing.  Ability to manage multiple tasks simultaneously in a public-facing environment.  Must maintain confidentiality of sensitive information.  Ability to direct and supervise the work of others.  Ability to effectively present information and respond to questions from patrons.  Ability to prioritize tasks, meet deadlines, and pivot with changing deadlines and priorities.  Ability to organize and prioritize a large number of projects with day-to-day operations at one time.  Ability to gather, analyze, interpret, and present data in clear and concise reports and make recommendations. Page 78 of 101 Library Director Job Description Page 3 1/28/26  Ability to lead knowledge sharing and training to serve the needs of the library.  Ability to lead and work efficiently under pressure, handle stressful situations, and navigate conflicts.  Ability to engage in a warm, friendly, and professional manner with patrons and coworkers and is dedicated to providing exemplary service.  Must be dependable with flexibility to meet the scheduling needs of the library.  Must have good interpersonal skills and ability to maintain cooperative and courteous working relations with patrons, library staff, management, and individuals in related organizations in a positive manner. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.  The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.  Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.  Ability to communicate effectively in person and by telephone.  Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.  Ability to frequently lift or move materials weighing up to 40 pounds; and push or pull carts or objects weighing up to 80 pounds on wheels. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.  Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.  Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.  Work is performed in public areas, with many duties conducted in view of patrons.  Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.  Employees frequently multitask by balancing assigned duties while serving patrons.  The noise level in the work environment ranges from moderately quiet to moderately loud.  Employees may be required to carry a FOB or use work-related applications to access business- required systems. Selection Guidelines, Reasonable Accommodations & Receipt The selection process may include formal application, rating of qualifications and experience, oral interviews, reference checks, background examination, and job-related tests. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Page 79 of 101 Library Director Job Description Page 4 1/28/26 The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and applicant and is subject to change by the employer as the needs of the employer and requirements of the job change. The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). ____________________________________________ ____________________________________ Applicant Signature Date ____________________________________________ ____________________________________ Supervisor Signature Date ADOPTED: 1/23/19 REVISED and ADOPTED: 12/17/25; 1/28/26 Page 80 of 101 BUSINESS OF THE LIBRARY BOARD MEETING DATE: January 28, 2026 PLACEMENT: Action Item ITEM TITLE: 2025 Library Annual Report (Action) SUBMITTED BY: Trisha Smith, Library Director SUMMARY EXPLANATION: The 2025 Annual Report is due to be submitted to the Wisconsin Department of Public Instruction. The official report will be sent in a separate email after it is approved by staff at the Monarch Library System prior to the Library Board Meeting on Wednesday, January 28, 2026. The 2025 Annual Report graphic will be published as a press release as well as on the library’s website, newsletter and social media sites (attached). Additional graphics will be sent as a separate email. ATTACHMENT: 1. 2025 Annual Report (Annual Report Graphic) STAFF RECOMMENDATION: Approve the 2025 Annual Report as presented. ACTION BY COMMITTEE: Page 81 of 101 WWW.GERMANTOWNLIBRARYWI.ORG (262) 253-7760 2 0 2 5 B Y T H E N U M B E R S GERMANTOWN COMMUNITY LIBRARY 7 , 0 0 0 + Items +The value of material checked out by patrons in 2025! 219,000+Print 57,000+Audio / Visual 14,000+Library of Things + 5,000+ Items Checked Out 356,377 & New Items Added = 111,92536,703 1 2 , 7 1 5Registered Library Cards Service Questions Library Visits in 2025! PeopleAttended Participants inSelf-DirectedActivities 27,000+ 34,000+ 740 15,000+ 11,000+ 1,600+ 1,400+ 1,300+ 1,200+ wireless Logins Community & Study Spaces Used People worked on community puzzles public computer Logins + 66,000+Digital E n r i c h L i v e s B u il d C o n n e c t io n s our Outreach Services department checked out Volunteer Hours Completed Programs $ 5 , 9 2 7 , 9 5 6 new library cards issued Page 82 of 101 BUSINESS OF THE LIBRARY BOARD MEETING DATE: January 28, 2026 PLACEMENT: Action Item ITEM TITLE: 2026 Library Director Goals (Action) SUBMITTED BY: Trisha Smith, Library Director SUMMARY EXPLANATION: The 2026 Performance Goals for the Library Director are attached for approval. A summary of the Germantown Community Library 2023-2027 Strategic Plan is attached. ATTACHMENT: 1. 2026 Library Director Goals (pt. 1 - 2023-2027 Strategic Plan Summary) 2. 2026 Library Director Goals (pt. 2 - 2026 Goals - Compentencies) 3. 2026 Library Director Goals (pt. 3 - 2026 Goals - Objectivies) STAFF RECOMMENDATION: Approve the 2026 Performance Goals for the Library Director. ACTION BY COMMITTEE: Page 83 of 101 Germantown Community Library 2023-2027 Strategic Plan Goal 1: Growing Services providing excellent service will increase accessibility to and use of the Germantown Community Library. Objectives A. Develop and maintain collection management policies and procedures for materials and resources, both physical and digital, which reflect the needs and interests of the community. B. Strengthen and maintain a positive patron experience through programming and services that are responsive and appealing to the community we serve. Goal 2: Growing Spaces Flexible, multi-purpose spaces and a presence in and around the community means Germantown Community Library meets people where they are, and appeals to a wide variety of audiences and their needs. Objectives A. B. Improve visitor and staff satisfaction within the physical library space Goal #3: Growing Collaborations & Community Through careful practices and meaningful community relationships and partnerships, the Germantown Community Library will bring people and groups together to learn, accomplish goals, and build connections. Objectives A. Improve, document, and share internal processes and practices to identify, define, and evaluate relationships and partnerships. B. Expand and strengthen connections and partnerships among existing and new community networks, especially those that help members of the Germantown area and surrounding communities to learn, build relationships, and connect with each other. C. Expand outreach services of material and programming outside of the library building to residents in Germantown, Richfield and Jackson. Goal #4: Growing Community Awareness The library, the Germantown community, and the surrounding area have an abundance of events, opportunities, and resources to offer and the Germantown Community Library can improve awareness of these through thoughtful partnerships and impactful communications. Objectives A. Increase patron and community awareness of the resources and services offered by the library and Monarch Library System. B. Develop and implement communication tools to connect with different government boards and officials throughout the Germantown area, non-libraried communities and Washington County. C. Create a marketing plan that incorporates local communication channels. Goal #5: Growing Organizational Wellbeing The state of the Germantown Community Library depends on the financial and wellbeing of the library and of Objectives A. Create and cultivate new philanthropic partnerships, sponsorships, and pathways to ensure the financial health of the library. B. Expand organizational capacity to maintain and grow service areas. C. Develop internal infrastructure to document and train on library activities, processes, and practices. D. Continuously promote an internal culture that focuses on staff wellbeing. Page 84 of 101 Date: 2023-2027 Strategic Plan Current Rating Employee Comments Library Board Comments Competency 1: Organization Understanding * Understands the organizational implications of programs, services, and procedures. * Demonstrates awareness of goals of other units including Monarch Library System, Washington County Library Services Board, Germantown Community Library Board, Village of Germantown Board and surrounding non-served communities, Village departments, school systems, and community groups and makes requests or decisions in support of this awareness. * Keeps objectives that are related to organizational priorities in mind when determining tasks for oneself and team members. Goal 1A & 1B Goal 2A &2B Goal 3A, 3B & 3C Goal 4A, 4B & 4C Goal 5A, 5B, 5C & 5D Competency 2: Planning & Organizing * Effectively prioritizes own work such that she/he is prepared and able to meet work objectives. * Manages own time and others efficiently to meet goals and achieve maximum productivity. * Delegates specific tasks to team members. * Evaluates the team members ability to set-up, organize and keep track of responsibilities accurately and on a timely basis. * Provides high level value in helping groups plan and organize. Goal 5C & 5D Competency 3: Team Development * Actively grows a group of people who have common/complimentary skills. * Regularly meets with staff individually and as a team to ensure commitment to fulfilling their common purpose. Goal 5C & 5D Competency 4: Customer Focus * Discovers, understands and meets the needs of customers, both internal and external. * Builds positive customer relationships by giving patron needs priority. * Constructively deals with challenging customers by listening and moving toward a satisfactory resolution. Competency 5: Communication * Clearly, accurately and effectively conveys information and ideas to library users. * Provides timely and accurate information to team members as appropriate. * Demonstrates effective written, oral and listening skills. * Maintains a positive attitude consistently despite difficult or challenging circumstances. Goal 3A, 3B & 3C Goal 4A, 4B & 4C Employee Name: Patricia A. Smith 2026 Employee Performance Evaluation Page 85 of 101 Date: 2023-2027 Strategic Plan Current Rating Employee Comments Library Board Comments Employee Name: Patricia A. Smith 2026 Employee Performance Evaluation Customer Objective 1. Evaluate and implement collection wayfinding options to better display library material. 2. Facilitate implementation of Vega Promote online newsletter. 3. Evaluate and increase ordering for high-demand digital titles through Overdrive Advantage to decrease wait times and increase circulation. 4. Add 1-2 quiet study pods to the library to create alternatives for patrons to have quiet spaces to read, study, work or virtual meetings. 1. Goal 1A & 2B 2. Goal 4 A 3. Goal 1B & 2B 4. Goal 2A & 2B Process Objective1. Provide patrons with opportunities for literacy, growth, and life-long learning with an emphasis on maintaining program offerings for all ages. 2. Evaluate library marketing procedures and create a marketing plan that incorporates local channels in the community. 3. Document procedures, hire & train for the Assistant Director position. 1. Goal 1A 2. Goal 4A ,4B & 4C 3. Goal 5C Growth Objective1. Attend Wisconsin Public Library Conference in May. 2. Attend Wisconsin Library Conference in October. 3. Participate in additional professional development opportunities through library-related organizations and the Village of Germantown. 1. Goal 5D 2. Goal 5D 3. Goal 5D Financial Objective 1. Maintain or increase within 2% trends of overall circulation of print and digital material especially in relation to libraries in Washington County to meet County revenue requirements. 2. Implement remote printing. 3. Evaluate printing contract and print marketing procedures. 1. Goal 1A & 1B 2. Goal 5A 2. Goal 5A Average: Employee Signature: Supervisor Signature: Date: Page 86 of 101 BUSINESS OF THE LIBRARY BOARD MEETING DATE: January 28, 2026 PLACEMENT: Presentation ITEM TITLE: Overdrive Advantage Account (Discussion) SUBMITTED BY: Trisha Smith, Library Director SUMMARY EXPLANATION: Review the submitted Overdrive Advantage Account Summary and attachments. ATTACHMENT: 1. Overdrive Advantage Account 2. 2026 Overdrive Advantage Accounty (pt. 1 - Overdrive Advantage Presentation) STAFF RECOMMENDATION: ACTION BY COMMITTEE: Page 87 of 101 Germantown Community Library Board MEETING DATE: January 28, 2025 PLACEMENT: New Business AGENDA ITEM(S): IX. D. Overdrive Advantage Account SUBMITTED BY: Trisha Smith, Library Director SUMMARY EXPLANATION: The following presentation provides additional information on digital material trends and processes through Overdrive. This information is for discussion only to provide the Germantown Community Library Board with information on how digital material collections operate and how Germantown is looking at funding additional items for patrons.  Digital material collections and funding is very different from traditional physical collections  The state of Wisconsin has traditionally not been increasing the amount of funding from Wisconsin libraries to meet the high demands of digital items and holds  Putting more funding into digital collections can reduce wait times for Germantown patrons on high demand items Goals of Additional Funding  Cut down number of titles with high holds o 0 to 4 holds: 3,368 items o 5 to 9 holds: 80 items o 10 to 14 holds: 10 items o 15 to 19 holds: 11 items o 20-25 holds: 3 items  Cut down on the long wait time of holds o Current average wait time: 70.41 days o 1st current hold: March 2024  Continue to monitor holds lists  Continue to look for ways to put additional funding toward digital material RECOMMENDATION: None Page 88 of 101 Trisha Smith, Library Director (262) 253-7760, ext. 2005 smithp@germantownlibrarywi.org 2026 Overdrive/Libby Additional Funding GERMANTOWNCOMMUNITYLIBRARY Overdrive is a national company the provides borrowing of ebooks, audiobooks & magazines for libraries The Wisconsin’s Digital Library is the digital collection for all public libraries in Wisconsin This is managed by the WPLC (Wisconsin Public Library Consortium) and WiLS The collection is currently funded by libraries through Library Systems Libby is the free Overdrive app What is Overdrive? G E R M A N T O W N C O M M U N I T Y L I B R A R Y Page 89 of 101 Overdrive Advantage is a program through Overdrive that allows members of a consortium (WI & Monarch) to offer additional titles exclusively for their patrons (Germantown) It can offer patrons: Reduced wait times Additional titles Custom collection Continued access to titles in the main collection What is Overdrive Advantage? G E R M A N T O W N C O M M U N I T Y L I B R A R Y 2026 Overdrive Funding G E R M A N T O W N C O M M U N I T Y L I B R A R Y Monarch $75,000 in additional system funding for Monarch residents increased by $35,000 in 2026 germantown no additional funding prior to 2026 budgeted $6,000 in 2026 for titles for germantown card holders only STate of WI $1,000,000 annually for all WI residents Charged by system fees and paid for by libraries 2% estimated increase in cost each year has not kept up with high demand for titles Germantown paid $4,500 in 2025 Ozaukee & Sheboygan Additional county funding in 2026 for Monarch residents Overdrive is funded in a variety of different ways Page 90 of 101 2 0 1 6 2 0 1 7 2 0 1 8 2 0 1 9 2 0 2 0 * 2 0 2 1 2 0 2 2 2 0 2 3 2 0 2 4 2 0 2 5 0 1 0 0 0 0 2 0 0 0 0 3 0 0 0 0 4 0 0 0 0 5 0 0 0 0 6 0 0 0 0 7 0 0 0 0 GERMANTOWN OVERDRIVE CIRCULATION 2016 - 16,1932017 - 22,4312018 - 30,8732019 - 35,660*2020 - 44,7532021 - 46,6342022 - 47,6282023 - 55,0642024 - 64,0062025 - 66,821 4.4% INCREASE FROM 2024 TO 202587.4% INCREASE FROM 2019 TO 2025 7.9% INCREASE FROM 2024 TO 2025 (MONARCH)71.4% INCREASE FROM 2019 TO 2025 (MONARCH) Overdrive/Libby Circulation G E R M A N T O W N C O M M U N I T Y L I B R A R Y 2 0 1 6 2 0 1 7 2 0 1 8 2 0 1 9 2 0 2 0 * 2 0 2 1 2 0 2 2 2 0 2 3 2 0 2 4 2 0 2 5 0 5 0 0 0 0 1 0 0 0 0 0 1 5 0 0 0 0 2 0 0 0 0 0 2 5 0 0 0 0 3 0 0 0 0 0 3 5 0 0 0 0 GERMANTOWN PHYSICAL CIRCULATION 2016 - 247,7532017 - 255,0302018 - 291,6012019 - 307,128*2020 - 238,4942021 - 285,4002022 - 288,8022023 - 305,5392024 - 294,1782025 - 289,525 -1.6% DECREASE FROM 2024 TO 2025-5.7% DECREASE FROM 2019 TO 2025 -2.0% DECREASE FROM 2024 TO 2025 (MONARCH)-16.6% DECREASE FROM 2019 TO 2025 (MONARCH) Overdrive vs. Physical Circulation G E R M A N T O W N C O M M U N I T Y L I B R A R Y Page 91 of 101 Overdrive Advantage Funding Digital items do not check out like physical books Checkout limits are set by the publishers Many publishers offer more than one option One checkout / one user (24 months) one checkout at a time item no longer available after 24 months cost per circ multiple users per title at a time Library pays a set fee per checkout based on a set budget Each item has a different cost library does not own the copy and pays for each checkout similar to hoopla one checkout / one user One checkout at a time Library owns the copy indefinitely similar to checkout model of physical library books One checkout / one user (12 months) one checkout at a time item no longer available after 12 monthes Average Costs per Model Average cost of physical books: $30.00 Average cost of physical audiobooks: $50.00 Purchasing the item for 12-24+ months is more cost-efficient, but users will have to wait longer to checkout cost per circ (average - price varies from $0.99 to $15.00) one checkout / one user (permanent) cost per circ: $2.14 (2 years) Cost per circ: $1.34 (3 years) $ 7 4 One checkout / one user (24 months) Cost per circ: $1.79 One checkout / one user (12 months) cost per circ: $2.20 $ 6 2 $ 3 8 $ 6 *Average cost based on average cost of top hold items at the Germantown Community Library ** Cost per Circ calculations based on 3-week checkout period Page 92 of 101 Current Overdrive Holds 5,492 total holds 3,472 total titles *Holds report run on December 26, 2025 e A u d i o b o o k s 5 7 . 4 % e B o o k s 4 2 . 6 % TOTAL HOLDS (BY ITEM TYPE) EBOOKS: 2,338EAUDIOBOOKS: 3,154 Current Overdrive Holds 5,492 total holds 3,472 total titles *Holds report run on December 26, 2025 F i c t i o n 8 1 % N o n F i c t i o n 1 9 % TOTAL HOLDS (BY GENRE) FICTION: 4,447NONFICTION: 1,045 Page 93 of 101 Current Overdrive Holds 5,492 total holds 3,472 total titles *Holds report run on December 26, 2025 A d u l t 9 2 . 1 % T e e n 5 . 4 % TOTAL HOLDS (BY AUDIENCE) ADULT: 5,060YOUNG ADULT: 294CHILDREN: 138 CHILDREN2.5% Current Overdrive Holds 3,472 total titles on holds *Holds report run on December 26, 2025 TOTAL HOLDS PER TITLE 0-4 HOLDS: 3,368 TITLES5-9 HOLDS: 80 TITLES10-14 HOLDS: 10 TITLES15-19 HOLDS: 11TITLES20-25 HOLDS: 3 TITLES 0 - 4 5 - 9 1 0 - 1 4 1 5 - 1 9 2 0 - 2 5 0 5 0 0 1 0 0 0 1 5 0 0 2 0 0 0 2 5 0 0 3 0 0 0 3 5 0 0 Page 94 of 101 Top Hold Titles (Report) *Holds report run on December 26, 2025 FAQ: Why are there so many holds& Why do I have to wait so long? Publisher limits digital materials often have a shorter lifespan (12 or 24 months) items have publisher restrictions on checkout limits some items can be very expensive demand exceeding funding levels high demand and circulation/holds growing at a faster rate the current funding levels not enough copies there are not enough copies of high-hold titles to keep up with demands from patrons Page 95 of 101 Title Example #1 AUDIOBOOK:GT HOLDS: 1MONARCH HOLDS: 8GT COPIES: 0MONARCH COPIES: 1PRICE: $45.00GT CHECKOUTS: 0 BOOK:GT HOLDS: 0MONARCH HOLDS: 4GT COPIES: 3MONARCH COPIES: 58PRICE: $30.00GT CHECKOUTS: 35 E-AUDIOBOOK:GT HOLDS: 23 WI HOLDS: 1,845 = 28.9 / ITEMGT COPIES: 1WI COPIES: 64PRICE: $8.55 / $42.75(12)GT CHECKOUTS: 37 E-BOOK:GT HOLDS: 0WI HOLDS: 417GT COPIES: 1WI COPIES: 48PRICE: $5.50 / $27.50GT CHECKOUTS: 11 PHYSCIAL DIGITAL *Release date: March 2024 Title Example #2 AUDIOBOOK:GT HOLDS: 0MONARCH HOLDS: 0GT COPIES: 1MONARCH COPIES: 3PRICE: $50.00GT CHECKOUTS: 0 BOOK:GT HOLDS: 1MONARCH HOLDS: 7GT COPIES: 3MONARCH COPIES: 56PRICE: $30.00GT CHECKOUTS: 60 E-AUDIOBOOK:GT HOLDS: 21WI HOLDS: 1,518 = 40.0 / ITEMGT COPIES: 1WI COPIES: 34PRICE: $9.50 / $47.50(12)GT CHECKOUTS: 23 E-BOOK:GT HOLDS: 17WI HOLDS: 1,522GT COPIES: 1WI COPIES: 38PRICE: $5.50 / $27.50(12)GT CHECKOUTS: 15 PHYSCIAL DIGITAL *Release date: December 2023 Page 96 of 101 Title Example #3 AUDIOBOOK:GT HOLDS: 0MONARCH HOLDS: 0GT COPIES: 1MONARCH COPIES: 7PRICE: $30.00GT CHECKOUTS: 25 BOOK:GT HOLDS: 9MONARCH HOLDS: 57GT COPIES: 3MONARCH COPIES: 71PRICE: $45.00GT CHECKOUTS: 7 E-AUDIOBOOK:GT HOLDS: 21WI HOLDS: 2,951= 84.3 / ITEMGT COPIES: 1WI COPIES: 35PRICE: $84.99 (24)GT CHECKOUTS: 9 E-BOOK:GT HOLDS: 16WI HOLDS: 2,123GT COPIES: 1WI COPIES: 36PRICE: $59.99(24)GT CHECKOUTS: 11 PHYSCIAL DIGITAL *Release date: May 2025 Title Example #4 AUDIOBOOK:GT HOLDS: 0MONARCH HOLDS: 0GT COPIES: 0MONARCH COPIES: 5PRICE: $50.00GT CHECKOUTS: 0 BOOK:GT HOLDS: 0MONARCH HOLDS: 2GT COPIES: 4MONARCH COPIES: 58PRICE: $30.00GT CHECKOUTS: 47 E-AUDIOBOOK:GT HOLDS: 19WI HOLDS: 3,120 = 64.7 / ITEMGT COPIES: 1WI COPIES: 36PRICE: $8.55 / $42.75(12)GT CHECKOUTS: 18 E-BOOK:GT HOLDS: 13WI HOLDS: 2,419GT COPIES: 1WI COPIES: 35PRICE: $5.50 / $27.50GT CHECKOUTS: 13 PHYSCIAL DIGITAL *Release date: June 2025 Page 97 of 101 AUDIOBOOK:GT HOLDS: 0MONARCH HOLDS: 0GT COPIES: 1MONARCH COPIES: 6PRICE: $50.00GT CHECKOUTS: 2 BOOK:GT HOLDS: 14MONARCH HOLDS: 143GT COPIES: 4MONARCH COPIES: 54PRICE: $32.00GT CHECKOUTS: 17 Title Example #5 E-AUDIOBOOK:GT HOLDS: 13WI HOLDS: 1,635 = 46.8 / ITEMGT COPIES: 1WI COPIES: 35PRICE: $75.00(24)GT CHECKOUTS: 6 E-BOOK:GT HOLDS: 10WI HOLDS: 1,022GT COPIES: 1WI COPIES: 35PRICE: $75.00(24)GT CHECKOUTS: 4 PHYSCIAL DIGITAL *Release date: October 2025 December 26, 2025 Purchasing *Report Run: January 2, 2026 (one week later) T O T A L S P E N T $ 1 , 7 0 0 I T E M F U N D I N G : $ 1 , 2 0 0 = 2 5 T I T L E S * 5 P E R M A N E N T 8 W I T H 2 4 M O N T H L I M I T 1 2 W I T H 1 2 M O N T H L I M I T C O S T P E R C I R C F U N D I N G $ 5 0 0 L I M I T = 1 4 T I T L E S TOTAL CIRCULATION IN ONE WEEK 133 ITEMS** 11 12-24+ MONTH TITLES122 COST PER CIRC TITLES **CIRCULATION FROM FUNDING OF $1,200 WILLCONTINUE FOR 1-2+ YEARS AFTER PURCHASE (WITH NO ADDITIONAL COST): YEAR 1CIRCUALTION ESTIMATE: 433 YEAR 2CIRCUALTION ESTIMATE: 225 YEAR 3 CIRCUALTION ESTIMATE: 87 YEAR 4 CIRCULATION ESTIMATE: 87 Page 98 of 101 After Purchasing Examples (audio) **Report Run: January 2, 2026 (one week later) & January 22 (four weeks later) 23135 3 +13 ADVANTAGECHECKOUTS= 16 2178 0 +18 ADVANTAGECHECKOUTS= 18 211925 0 +3 ADVANTAGECHECKOUTS= 3 (NO COST/CIRC) 19914 3 +13 ADVANTAGECHECKOUTS= 16 131212 0 +4 ADVANTAGECHECKOUTS= 4 (NO COST/CIRC) HOLD START1 WEEK4 WEEKS Ratio Purchasing Estimates *Holds report run on December 26, 2025 **Estimates calculated based on average price using the 5:1 ratio guidelines (similar to physical print & audiobook on CD ratios used for the Monarch Library System agreement) 0-4 HOLDS: 3,368 TITLESNO ADDITIONAL COPIES NEEDED 5-9 HOLDS: 80 TITLES1 ADDITIONAL COPY NEEDED80 X $50.85 = $4,052 10-14 HOLDS: 10 TITLES2 ADDITIONAL COPIES NEEDED10 X $50.85 X 2 = $1,017 15-19 HOLDS: 11 TITLES3 ADDITIONAL COPIES NEEDED11 X $50.85 X 3 = $1,678.05 20-24: 34 ADDITIONAL COPIES NEEDED3 X $50.85 X 4 = $610.20 TOTAL: $7,357.25* (TOTAL NEEDED TO SPEND TO ALLIGN WITH 5:1 RATIO STANDARDS AT THIS TIME) *THIS WILL INCREASE EACH MONTH Page 99 of 101 Future Funding Plan (2026+) $2,000* JAN 2026: $500 COST PER CIRC TITLESAPR 2026: $500 COST PER CIRC TITLESJUL 2026: $500 COST PER CIRC TITLESSEPT 2026: $500 COST PER CIRC TITLES GOAL: SPEND $500 QUARTERLY ONCOST PER CIRC TITLESDECREASE ITEMS WITH 10+ HOLDSHIGHER COST PER ITEM, BUT WILL QUICKLY CUT DOWN ON HOLDS $4,000* JAN 2026: $1,000 ON 1-2 YEAR TITLESAPR 2026: $1,000 ON 1-2 YEAR TITLESJUL 2026: $1,000 ON 1-2 YEAR TITLESSEPT 2026: $1,000 ON 1-2 YEAR TITLES GOAL: SPEND $1,000 QUARTERLY ON 1-2 YEAR TITLES(INCLUDING FUTURE HIGH DEMAND TITLES)DECREASE ITEMS WITH 10+ HOLDS $? CONTINUE TO EXPLORE WAYS FOR INCREASEDFUNDING IN THE FUTURE TO BETTER MEET DEMANDS WITH THE GOAL OF A 5:1 TO 10:1 HOLDS RATIO *$6,000 funding taken from 2026 physical material budget 2 0 2 6 L i b r a r y B u d g e t - O p e r a t i n g 2 0 2 5 2 0 2 6 G e n e r a l S u p p l ie s O f f ic e S u p p l ie s D e v e l o p m e n t L ib r a r y M a t e r i a l M a r k e t i n g T r a v e l B o o k P r o c e s s i n g P e r i o d ic a l s C o m p u t e r S e r v ic e s P r o g r a m S u p p l ie s S y s t e m A u t o m a t i o n U t i l i t ie s T e l e p h o n e I n s u r a n c e 0 2 0 0 0 0 4 0 0 0 0 6 0 0 0 0 8 0 0 0 0 1 0 0 0 0 0 F r i e n d s F r i e n d s B o a r d B o a r d Page 100 of 101 2 0 2 6 L i b r a r y B u d g e t - M a t e r i a l s 2026 MATERIAL BUDGET VILLAGE: $76,000 / FRIENDS: $14,000 / BOARD: $14,000 TOTAL: $104,000 2026 MATERIALS (BY COLLECTION) $18,300: ADULT FICTION$10,800: ADULT NON-FICTION$3,600: YOUNG ADULT$13,900: JUVENILE$11,400: EARLY LITERACY$10,800: DVDS$1,200: MUSIC CDS$4,500: VIDEO GAMES$5,400: ADULT AUDIO$10,400: JUVENILE AUDIO$6,000: LIBRARY OF THINGS$1,000: OUTREACH$700: PATRON REQUESTS$6,000: DIGITAL A D F I C 1 7 . 6 % J V 1 3 . 4 % E A R L Y L I T 1 1 % A D N O N - F I C 1 0 . 4 % D V D 1 0 . 4 % J V A U D I O 1 0 % L O T 5 . 8 % D I G I T A L 5 . 8 % A D A U D I O 5 . 2 % V I D E O G A M E S 4 . 3 % Y A 3 . 5 % P A T R O N 0 . 7 % Key Takeaways G E R M A N T O W N C O M M U N I T Y L I B R A R Y Demand for digital material continues to INCREASE Wisconsin & Monarch will be putting additional funding into digital material, but demand continues to increase Goals: Start putting additional funding into digital material Continue to monitor: High holds (10 to 25) & 1 hold start date (3/2024)st Explore opportunities to put ADDITIONAL FUNDING into digital material - without taking too much away from current material & services Page 101 of 101