Other Important Information: Secure your Personal Information
Menominee County · Menominee County · Notices
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36703041.1
Menominee County Notice of Cybersecurity Incident
The privacy and security of the personal information we maintain is of the utmost importance to
Menominee County (“Menominee”).
On or about August 21, 2024, Menominee experienced unauthorized access to our network. Upon
learning of this issue, we immediately initiated a prompt and thorough investigation. As part of
our investigation, we have been working very closely with external cybersecurity professionals
experienced in handling these types of incidents. After an extensive forensic investigation and
comprehensive internal review, we determined on June 10, 2025, that some personal information
stored on our network may have been accessed and/or acquired by an unauthori zed individual.
Elements of Personal information varied per individual but included: Social Security number,
medical information, and username and password information.
Menominee has no evidence that any personal information has been or will be misused as a
direct result of this incident. Out of an abundance of caution, individuals are encouraged to take
steps to protect themselves against identity fraud, including placing a fraud alert/security freeze on
their credit files, obtaining free credit reports, and remaining vigilant in reviewing financial
account statements and credit reports for fraudulent or irregular activity on a regular basis.
Menominee takes this matter seriously. We continually evaluate and modify our practices and
internal controls to enhance the security and privacy of the information we maintain, and we are
taking steps to mitigate the risk to persons impacted by this incident. If y ou believe you were
impacted and would like to enroll in one year of complimentary credit monitoring, please call our
dedicated and confidential toll-free response line at 866-497-0147.
If you have any questions regarding this incident, please call our dedicated and confidential toll -
free response line at 866-497-0147. This response line is staffed with professionals familiar with
this incident and knowledgeable on what you can do to protect against misuse of your information.
The response line is available 8:00 am – 6:00 pm CST , Monday through Friday, excluding
holidays.
The privacy and security of the personal information we maintain is of the utmost importance to
us, and we sincerely regret any inconvenience this incident may cause you.
Sincerely,
Menominee County
36703041.1
– OTHER IMPORTANT INFORMATION –
1. Placing a Fraud Alert on Your Credit File.
You may place an initial one -year “Fraud Alert” on your credit files, at no charge. A fraud alert tells
creditors to contact you personally before they open any new accounts. To place a fraud alert, call any one
of the three major credit bureaus at the numbers listed below. As soon as one credit bureau confirms your
fraud alert, they will notify the others.
Equifax
P.O. Box 105788
Atlanta, GA 30348
https://www.equifax.com/personal/c
redit-report-services/credit-fraud-
alerts/
(800) 525-6285
Experian
P.O. Box 9554
Allen, TX 75013
https://www.experian.com/fr
aud/center.html
(888) 397-3742
TransUnion LLC
P.O. Box 6790
Fullerton, PA 92834 -
6790
https://www.transunion.c
om/fraud-alerts
(800) 680-7289
2. Consider Placing a Security Freeze on Your Credit File.
If you are very concerned about becoming a victim of fraud or identity theft, you may request a “Security
Freeze” be placed on your credit file, at no charge. A security freeze prohibits, with certain specific
exceptions, the consumer reporting agencies fr om releasing your credit report or any information from it
without your express authorization. You may place a security freeze on your credit report by contacting all
three nationwide credit reporting companies at the numbers below and following the stated directions or by
sending a request in writing, by mail, to all three credit reporting companies:
Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348
https://www.equifax.com/persona
l/credit-report-services/credit-
freeze/
1-800-349-9960
Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
http://experian.com/freeze
1-888-397-3742
TransUnion Security Freeze
P.O. Box 2000
Chester, PA 19016
http://www.transunion.com/creditfreeze
1-888-909-8872
In order to place the security freeze, you’ll need to supply your name, address, date of birth, Social Security
number and other personal information. After receiving your freeze request, each credit reporting company
will send you a confirmation letter c ontaining a unique PIN (personal identification number) or
password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze.
If your personal information has been used to file a false tax return, to open an account or to attempt to
open an account in your name or to commit fraud or other crimes against you, you may file a police report
in the City in which you currently reside.
3. Obtaining a Free Credit Report.
36703041.1
Under federal law, you are entitled to one free credit report every 12 months from each of the above three
major nationwide credit reporting companies. Call 1-877-322-8228 or request your free credit reports online
at www.annualcreditreport.com. Once you receive your credit reports, review them for discrepancies.
Identify any accounts you did not open or inquiries from creditors that you did not authorize. Verify all
information is correct. If you have questions or notice incorrect information, co ntact the credit reporting
company.
4. Protecting Your Medical Information.
We have no information to date indicating that your medical information involved in this incident was or
will be used for any unintended purposes. As a general matter, however, the following practices can help
to protect you from medical identity theft.
• Only share your health insurance cards with your health care providers and other family members
who are covered under your insurance plan or who help you with your medical care.
• Review your “explanation of benefits statement” which you receive from your health insurance
company. Follow up with your insurance company or care provider for any items you do not
recognize. If necessary, contact the care provider on the explanation of benefits statement and ask
for copies of medical records from the date of the potential access (noted above) to current date.
• Ask your insurance company for a current year -to-date report of all services paid for you as a
beneficiary. Follow up with your insurance company or the care provider for any items you do not
recognize.
5. Additional Helpful Resources.
Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade Commission
(FTC) recommends that you check your credit reports periodically. Checking your credit report periodically
can help you spot problems and address them quickly.
If you find suspicious activity on your credit reports or have reason to believe your information is being
misused, call your local law enforcement agency and file a police report. Be sure to obtain a copy of the
police report, as many creditors will want the information it contains to absolve you of the fraudulent debts.
You may also file a complaint with the FTC by contacting them on the web at www.ftc.gov/idtheft, by
phone at 1 -877-IDTHEFT (1 -877-438-4338), or by mail at Federal Trade Commission, Consume r
Response Center, 600 Pennsylvania Avenue, NW, Washington, DC 20580. Your complaint will be added
to the FTC’s Identity Theft Data Clearinghouse, where it will be accessible to law enforcement for their
investigations. In addition, you may obtain information from the FTC about fraud alerts and security
freezes.
If this notice letter states that your financial account information and/or credit or debit card information was
impacted, we recommend that you contact your financial institution to inquire about steps to take to protect
your account, including whether you should close your account or obtain a new account number.
If your personal information has been used to file a false tax return, to open an account or to attempt to
open an account in your name or to commit fraud or other crimes against you, you may file a police report
in the city in which you currently reside.
Source: Menominee County website. First collected Oct 8, 2026.