Whitewater Health Services
Nursing home · 525 BLUFF AVENUE, St. Charles, MN 55972 · Winona County
Prices
The Minnesota Department of Health publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Skilled Nursing Facility/Nursing Facilit · For-Profit Limited Liability Company
- Capacity
- 45
- State license
- 424505
- Medicare CCN
- 245270
- Licensed entity
- NSH WHITEWATER LLC
- Chain
- NORTH SHORE HEALTHCARE
- Ownership
- For profit - Corporation
- Phone
- (507) 932-3283
- Nurse staffing
- 3.52 hours per resident per day; 22.7% nursing staff turnover
- Medicare ratings
- Inspections 2★ · Staffing 4★ · Quality 3★
- Official record
- Minnesota Department of Health provider directory
- Official record
- Medicare Care Compare
Penalties
- Aug 6, 2024 — Fine ($16,452)
Inspection findings
-
Jul 2, 2026 Health · 13 findings
-
Not serious
Scope/severity D
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0580 Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
CMS health inspection
-
Not serious
Scope/severity E
F0584 Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
CMS health inspection
-
Not serious
Scope/severity D
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
CMS health inspection
-
Not serious
Scope/severity D
F0690 Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
CMS health inspection
-
Not serious
Scope/severity D
F0842 Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
CMS health inspection
-
Not serious
Scope/severity E
F0908 Environmental Deficiencies
Keep all essential equipment working safely.
CMS health inspection
-
Not serious
Scope/severity E
K0345 Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected Aug 18, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Aug 18, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0372 Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected Aug 18, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0761 Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected Aug 18, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0914 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected Aug 18, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0923 Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Corrected Aug 18, 2026 · CMS fire safety
-
Not serious
Scope/severity D
-
Apr 16, 2026 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0655 Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 20, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0732 Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Corrected May 20, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected May 20, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jul 9, 2025 MDH complaint investigation · 1 finding
-
Severity not stated
H52707007C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jun 16, 2025 Health · 4 findings
-
Not serious
Scope/severity E
Complaint
F0602 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected Jul 23, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Jul 23, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Jul 23, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Jul 23, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
-
May 14, 2025 Health · 17 findings
-
Not serious
Scope/severity D
F0554 Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity C
F0577 Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0655 Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0697 Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity C
K0346 Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected Jul 7, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Jun 13, 2025 · CMS fire safety
-
Not serious
Scope/severity C
K0354 Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected Jul 7, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0355 Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected Jun 2, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0511 Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Corrected Jun 2, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0541 Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Corrected Jul 7, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0712 Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Corrected May 31, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0761 Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected Jun 9, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0914 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected Jun 4, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected May 31, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0920 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Corrected Jun 5, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0926 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected Jun 12, 2025 · CMS fire safety
-
Not serious
Scope/severity D
-
Aug 16, 2024 MDH complaint investigation · 1 finding
-
Severity not stated
H52706344C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Aug 6, 2024 Health · 1 finding
-
Serious
Scope/severity J
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Aug 27, 2024 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Jun 12, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jul 8, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Apr 11, 2024 Fire Safety · 8 findings
-
Not serious
Scope/severity F
K0324 Smoke Deficiencies
Provide properly protected cooking facilities.
Corrected May 9, 2024 · CMS fire safety
-
Not serious
Scope/severity C
K0346 Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected May 9, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected May 9, 2024 · CMS fire safety
-
Not serious
Scope/severity C
K0354 Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected May 9, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0712 Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Corrected May 9, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0914 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected May 9, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0920 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Corrected May 9, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0923 Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Corrected May 9, 2024 · CMS fire safety
-
Not serious
Scope/severity F
-
Dec 15, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5270037C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Oct 22, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5270028M Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Oct 14, 2021 MDH complaint investigation · 2 findings
-
Severity not stated
H5270029C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5270030C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Aug 4, 2021 MDH complaint investigation · 2 findings
-
Severity not stated
H5270026C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5270027C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jun 16, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5270025C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jan 10, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5270023C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Nov 22, 2020 MDH complaint investigation · 1 finding
-
Severity not stated
H5270021C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Nov 18, 2020 MDH complaint investigation · 2 findings
-
Severity not stated
H5270019C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5270022C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
Owners and managers (as published by CMS)
- BAUMANN, TROY — indirect ownership interest, NOT APPLICABLE, since 12/30/2016
- BAUMANN, TROY — operational/managerial control, NOT APPLICABLE, since 12/30/2016
- BAUMANN, TROY — adp of the snf, NOT APPLICABLE, since 12/30/2016
- BAUMANN, TROY — corporate officer, NOT APPLICABLE, since 12/30/2016
- BELONGIA, CHRISTINA — operational/managerial control, NOT APPLICABLE, since 11/01/2019
- BELONGIA, CHRISTINA — adp of the snf, NOT APPLICABLE, since 11/01/2019
- GEE, DARREN — individual is an owner, partner or trustee of any adp of the snf, NOT APPLICABLE, since 12/16/2025
- GEE, DARREN — adp of the snf, NOT APPLICABLE, since 11/30/2021
- GEE, DARREN — operational/managerial control, NOT APPLICABLE, since 11/30/2021
- GIMLIN, LINDSAY — operational/managerial control, NOT APPLICABLE, since 06/08/2025
- GIMLIN, LINDSAY — adp of the snf, NOT APPLICABLE, since 06/28/2025
- GREER, LAUREN — operational/managerial control, NOT APPLICABLE, since 11/29/2023
- GREER, LAUREN — adp of the snf, NOT APPLICABLE, since 11/29/2023
- HOEHN, JEFFREY — operational/managerial control, NOT APPLICABLE, since 12/30/2016
- HOEHN, JEFFREY — corporate officer, NOT APPLICABLE, since 12/30/2016
- HOEHN, JEFFREY — indirect ownership interest, NOT APPLICABLE, since 12/30/2016
- HOEHN, JEFFREY — adp of the snf, NOT APPLICABLE, since 12/30/2016
- PATZER, COLLEEN — adp of the snf, NOT APPLICABLE, since 02/14/2023
- PATZER, COLLEEN — operational/managerial control, NOT APPLICABLE, since 02/14/2023
- PONTON, LILIA — operational/managerial control, NOT APPLICABLE, since 06/01/2025
- PONTON, LILIA — adp of the snf, NOT APPLICABLE, since 06/01/2025
- PURTELL, BRIAN — adp of the snf, NOT APPLICABLE, since 06/01/2018
- PURTELL, BRIAN — operational/managerial control, NOT APPLICABLE, since 06/01/2018
- CIBC BANK USA — operational/managerial control, NOT APPLICABLE, since 12/31/2024
- CIBC BANK USA — 5% or greater security interest, NOT APPLICABLE, since 12/31/2024
- CLIFTONLARSONALLEN LLP — adp of the snf, NOT APPLICABLE, since 04/14/2025
- CLIFTONLARSONALLEN LLP — operational/managerial control, NOT APPLICABLE, since 05/22/2018
- CONTINUUM THERAPY PARTNERS LLC — operational/managerial control, NOT APPLICABLE, since 03/01/2025
- CONTINUUM THERAPY PARTNERS LLC — adp of the snf, NOT APPLICABLE, since 04/14/2025
- GPH ST. CHARLES LLC — adp of the snf, NOT APPLICABLE, since 12/01/2016
- NORTH SHORE HEALTHCARE LLC — adp of the snf, NOT APPLICABLE, since 04/14/2025
- NORTH SHORE HEALTHCARE LLC — operational/managerial control, NOT APPLICABLE, since 02/01/2017
- NSH REHAB LLC — operational/managerial control, NOT APPLICABLE, since 03/01/2025
- NSH REHAB LLC — adp of the snf, NOT APPLICABLE, since 06/13/2025
- NSHC WISCONSIN LLC — adp of the snf, NOT APPLICABLE, since 05/14/2025
- NSHC WISCONSIN LLC — 5% or greater direct ownership interest, 100%, since 12/30/2016
- WIPFLI LLP — operational/managerial control, NOT APPLICABLE, since 02/01/2025
- WIPFLI LLP — adp of the snf, NOT APPLICABLE, since 02/01/2025
Sources: the MDH Health Care Provider Directory, MDH's evaluation and complaint findings, and CMS's list of certified Minnesota nursing homes and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.