Waterford Care Center, The
Nursing home · 7445 NORTH SHERIDAN ROAD, Chicago, IL 60626 · Cook County
Prices
$250 – $265 per day (Nursing care, shared and private rooms)
Daily private-pay room rate the facility reported to the Illinois Health Facilities and Services Review Board for 2024 (state data file). This is what the facility reported for that year, not a current quote.
Facility
- Type
- Nursing home
- Capacity
- 141
- State license
- 145659
- Medicare CCN
- 145659
- Licensed entity
- THE WATERFORD LLC
- Chain
- CITADEL HEALTHCARE
- Ownership
- For profit - Corporation
- Phone
- (773) 338-3300
- Nurse staffing
- 2.96 hours per resident per day; 25.3% nursing staff turnover
- Medicare ratings
- Inspections 3★ · Staffing 2★ · Quality 3★
- Official record
- Illinois Department of Public Health nursing home pages
- Official record
- Medicare Care Compare
Penalties
- Jan 23, 2026 — IDPH fine (Nursing Home Care Act) ($1,100)
- Jan 12, 2024 — IDPH fine (Nursing Home Care Act) ($500)
- Oct 13, 2023 — IDPH fine (Nursing Home Care Act) ($2,200)
Inspection findings
-
Jan 23, 2026 Health · 14 findings
-
Not serious
Scope/severity D
F0558 Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0578 Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0644 Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0645 Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0726 Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0803 Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0805 Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0813 Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity B
Type B Illinois Nursing Home Care Act violation
Type B: more likely than not to cause more than minimal harm (1-130). Sections of the Illinois Administrative Code cited: 300.1060e).
-
Not serious
Scope/severity C
Type C Illinois Nursing Home Care Act violation
Type C: less than minimal harm (1-132). Sections of the Illinois Administrative Code cited: 300.650c) and 300.650d).). No Fine Total Fine: $1,100.00
-
Not serious
Scope/severity D
-
May 23, 2025 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 29, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected May 29, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Apr 11, 2025 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0580 Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected Apr 17, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Mar 24, 2025 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0658 Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected Mar 26, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Mar 26, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Dec 20, 2024 Health · 7 findings
-
Not serious
Scope/severity D
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Dec 27, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0645 Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected Dec 24, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Dec 27, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Dec 27, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Dec 27, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Dec 24, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Dec 27, 2024 · CMS health inspection
-
Not serious
Scope/severity D
-
Jan 12, 2024 Health · 8 findings
-
Not serious
Scope/severity E
F0578 Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected Jan 29, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Jan 29, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Jan 29, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Jan 29, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jan 29, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0883 Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected Jan 29, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0887 Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected Jan 29, 2024 · CMS health inspection
-
Not serious
Scope/severity C
Type C Illinois Nursing Home Care Act violation
Type C: less than minimal harm (1-132). Sections of the Illinois Administrative Code cited: 300.610a) and 300.615e). The fine was doubled in this instance in accordance with 300.282i) and j) of the Code due to the violation of the sections of the Code with a high-risk designation: 300.615e).
-
Not serious
Scope/severity E
-
Oct 13, 2023 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Oct 25, 2023 · CMS health inspection
-
Serious
Scope/severity G
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Oct 25, 2023 · CMS health inspection
-
Not serious
Scope/severity B
Type B Illinois Nursing Home Care Act violation
Type B: more likely than not to cause more than minimal harm (1-130). Sections of the Illinois Administrative Code cited: 300.610a), 300.1210b), 300.1210c), 300.1210d)6) and 300.1220b)3). The fine was doubled in this instance in accordance with 300.282i) and j) of the Code due to the violation of the sections of the Code with a high-risk designation: 300.1210b) and 300.1210d)6).
-
Not serious
Scope/severity D
Complaint
-
Sep 29, 2023 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Oct 6, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Oct 6, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Sep 13, 2023 Health · 5 findings
-
Not serious
Scope/severity D
Complaint
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Sep 22, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Sep 22, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected Sep 22, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Sep 22, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Sep 22, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
Owners and managers (as published by CMS)
- AARON, JONATHAN — managing control - governing body, NOT APPLICABLE, since 11/01/2016
- AARON, JONATHAN — operational/managerial control, NOT APPLICABLE, since 11/01/2016
- DONOHUE, KATHLEEN — adp of the snf, NOT APPLICABLE, since 11/01/2016
- DONOHUE, KATHLEEN — operational/managerial control, NOT APPLICABLE, since 11/01/2016
- GRAF, MARCELLA — operational/managerial control, NOT APPLICABLE, since 11/01/2016
- GRAF, MARCELLA — direct ownership interest, NOT APPLICABLE, since 11/01/2016
- GROSS, SHOSHANA — direct ownership interest, NOT APPLICABLE, since 04/01/2023
- KOHEN, YAKOV — direct ownership interest, NOT APPLICABLE, since 11/01/2016
- PROCTOR, KATHERINE — direct ownership interest, NOT APPLICABLE, since 04/01/2023
- ROBIN, JASON — adp of the snf, NOT APPLICABLE, since 11/04/2025
- ROBIN, JASON — operational/managerial control, NOT APPLICABLE, since 11/04/2025
- STERN, RAPHAELA — direct ownership interest, NOT APPLICABLE, since 04/01/2023
- TELLER, ILANA — direct ownership interest, NOT APPLICABLE, since 04/01/2023
- ARI SHABAT INVESTMENT TRUST U/A/D OCTOBER 18, 2016 — 5% or greater direct ownership interest, 15%, since 11/09/2016
- CHAIM YITZCHAK SHABAT INVESTMENT TRUST U/A/D OCTOBER 18, 2016 — 5% or greater direct ownership interest, 15%, since 11/09/2016
Sources: CMS's list of certified Illinois nursing homes, IDPH's quarterly nursing home violation reports and the rates facilities reported to HFSRB and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.