Primrose School Of Eagle Springs
17979 EAGLE SPRINGS PKWY, Humble, TX 77346 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 225
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Chelisse Wilson
- Phone
- (281) 852-8000
- Regulated since
- Dec 4, 2013
- HHSC IDs
- Operation 1121173 · number 1522765
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 2 | Safety & premises (2) |
| 2025 | 1 | 1 | Staff background & training (1) |
| 2024 | 4 | 2 | Illness & medication (1), Records & paperwork (1), Other (2) |
| 2023 | 7 | 7 | Cleanliness & sanitation (1), Supervision & ratios (2), Discipline & child guidance (1), Safety & premises (1), Staff background & training (2) |
| 2022 | 2 | 2 | Supervision & ratios (1), Other (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Jun 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 3, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
The turf surfacing in the playground area had not been fixed from the previous inspection.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2026-02-13. Correction verified 2026-02-10.
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Safety & premises Serious
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Jan 9, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
The kinder playground had tears in the turf surfacing.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2026-01-23. Correction verified 2026-02-03.
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Safety & premises Serious
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Jan 14, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
An employee did not have required background check and was allowed to care for children. This was corrected when the caregiver left the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2025-01-14.
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Staff background & training Serious
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Dec 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 27, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 17, 2024 Report · Deficiencies cited
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Records & paperwork Serious
Based on the information obtained through the DFPS Investigation, the director was made aware of an incident in which a child was forcefully fed. The report was not made to licensing.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-01. Correction verified 2024-10-08.
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Other Serious
Based on the information obtained through the DFPS Investigation, there is evidence to show that the parents were not notified of the full extent of the incident.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-01. Correction verified 2024-10-08.
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Other
Based on the information obtained from the DFPS Investigation, there is evidence to show that a caregiver used poor judgement when the caregiver forced a child to eat by holding their jaw open and moving the utensil to their mouth.
HHSC 746.3311(c) — Nutrition - Children encouraged but not forced to eat
HHSC risk weight: Medium. Corrected 2024-10-01. Correction verified 2024-10-08.
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Illness & medication
Based on the information obtained through the DFPS Investigation, the operation did not complete an incident report.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2024-10-01. Correction verified 2024-10-08.
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Records & paperwork Serious
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May 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 9, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Mar 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 29, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 20, 2023 Report · Deficiencies cited
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Discipline & child guidance Serious
Based on the information obtained during the DFPS investigation, there was sufficient evidence to validate that Neglectful Supervision of a child occurred when a child was left unattended in the bathroom for at least 12 minutes in the dark.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2023-11-02. Correction verified 2023-11-15.
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Discipline & child guidance Serious
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Sep 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 15, 2023 Report · Deficiencies cited
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Cleanliness & sanitation Serious
It was found that a child was left unsupervised in a bathroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-10-13. Correction verified 2023-10-20.
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Cleanliness & sanitation Serious
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Sep 5, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
One caregiver had the NationalCPRFoundation CPR certification. This training is all online and does not train with the use of a manikin.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2023-09-19. Correction verified 2023-09-11.
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Staff background & training Serious
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Aug 23, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 12, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 24, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
Three out of ten staff records reviewed did not have completed 24 hours of training.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2023-05-12. Correction verified 2023-05-16.
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Safety & premises Serious
One out of ten child files reviewed did not have the parent signature on the food allergy plan. The child has a diagnosed food allergy.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2023-04-27. Correction verified 2023-05-12.
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Staff background & training Serious
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Mar 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 8, 2023 Inspection · Deficiencies cited
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Supervision & ratios Serious
A child was left unattended in the classroom for the less than 2 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-03-08. Correction verified 2023-03-21.
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Supervision & ratios Serious
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Mar 6, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was left unattended in the classroom for the less than 2 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-03-08. Correction verified 2023-03-21.
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Supervision & ratios Serious
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Oct 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2022 Report · Deficiencies cited (self-report)
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Other Serious
Based on the information obtained, it was determined caregivers did not count the number of children after returning from playground.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-10-20. Correction verified 2022-10-27.
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Supervision & ratios Serious
Based on the information obtained, it was determined a child was left unsupervised on the playground for twenty minutes.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-10-20. Correction verified 2022-10-27.
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Other Serious
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Aug 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 25, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.