Tender Care

605 E 4TH ST, Hearne, TX 77859 · Robertson County

30cited violations

4serious

12inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-05:30 PM
Director / administrator: Frances Hyman
Phone: (979) 906-0258
Regulated since: Apr 15, 2009
HHSC IDs: Operation 361345 · number 900451
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 11
Safety & premises 10
Staff background & training 3
Records & paperwork 1
Other 3

Year by year

Year	Violations	Serious	Main categories
2026	4	0	Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Staff background & training (1)
2025	11	3	Supervision & ratios (3), Safety & premises (4), Staff background & training (1), Other (3)
2024	6	1	Illness & medication (1), Supervision & ratios (2), Safety & premises (2), Staff background & training (1)
2023	5	0	Supervision & ratios (4), Safety & premises (1)
2022	3	0	Safety & premises (2), Records & paperwork (1)
2021	1	0	Supervision & ratios (1)

Inspections, investigations & assessments

Jul 2, 2026 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver did not have training hours covering topics of emergency preparedness, preventing communicable diseases, building and premises safety, and handling hazardous material.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2026-07-17. Correction verified 2026-07-17.
- Supervision & ratios
  An activity plan was not available at the operation.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2026-07-17. Correction verified 2026-07-17.
- Safety & premises
  A trash can lid was observed off causing trash accessible to children. This was corrected at inspection when the caregiver put the lid on the trash can.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-02.
- Illness & medication
  Three out of three children records reviewed did not have current immunization records. One out of three children records reviewed does not have a health statement. One out of three children records reviewed did not have an emergency contact listed. One out of three children records did not have school information listed.
  
  HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2026-07-17. Correction verified 2026-07-17.
HHSC inspection history
Oct 29, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 25, 2025 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver had first aid and CPR training that expired on 9/21/25.
  
  HHSC 747.1303(2)(A) — Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2025-10-02. Correction verified 2025-10-03.
- Supervision & ratios
  The primary caregiver had five three year olds and four two-year-olds in care. This was corrected during when the primary caregiver called an assistant caregiver to come help.
  
  HHSC 747.1801 — Child/Caregiver Ratio - Licensed Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2025-09-25. Correction verified 2025-10-03.
HHSC inspection history
Sep 24, 2025 Report · Deficiencies cited
- Other Serious
  During the investigation, there was sufficient evidence to determine that the primary caregiver did not know the number of children they were responsible for during a field trip.
  
  HHSC 747.1503(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
  
  HHSC risk weight: High. Corrected 2025-10-22. Correction verified 2025-10-29.
- Other
  During the investigation, there was sufficient evidence to determine that the primary caregiver provided an inspector with incorrect ages of children during a field trip and did not have information with the correct ages on hand.
  
  HHSC 747.1503(a)(3) — Responsibilities of Caregivers -Know children's names and ages
  
  HHSC risk weight: Medium High. Corrected 2025-10-22. Correction verified 2025-10-29.
- Supervision & ratios Serious
  During the investigation, there was sufficient evidence found to determine that children were left unsupervised during a field trip when a caregiver left the field trip location while the primary caregiver was in a different room and unaware of the children's ongoing activities.
  
  HHSC 747.1503(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-10-22. Correction verified 2025-10-29.
- Supervision & ratios
  During the investigation, there was sufficient evidence to determine that the child-care home was out of ratio during a field trip, as there was a thirteen-month-old, ten two-year-olds, and a three-year-old with one caregiver.
  
  HHSC 747.1901(c) — Child/Caregiver Ratio for Field Trips - Controlled Areas
  
  HHSC risk weight: Medium. Corrected 2025-10-22. Correction verified 2025-10-29.
- Safety & premises Serious
  During the investigation, there was sufficient evidence to determine that five of the children who went on a field trip did not have completed emergency medical consent forms and the children on the field trip were not wearing any identification with the child-care home's name and phone number.
  
  HHSC 747.2901(a) — Field Trips - Ensure Safety
  
  HHSC risk weight: High. Corrected 2025-10-29. Correction verified 2025-11-18.
HHSC inspection history
Aug 12, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 28, 2025 Inspection · Deficiencies cited
- Safety & premises
  The gate leading to the playground was broken; the inside of the home was cluttered with toys, books, bins, boxes, and other various items; and there was a bottle of Lysol on a bookshelf within reach of children. During the inspection, the Lysol was moved out of the reach of children.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2025-08-08. Correction verified 2025-08-12.
- Safety & premises
  The first aid kit did not have a guide to first aid.
  
  HHSC 747.3803(a)(1) — First Aid Kit Incomplete - Guide to first aid and emergency care
  
  HHSC risk weight: Medium. Corrected 2025-08-08. Correction verified 2025-08-12.
- Other
  The children's product certification form was last signed in 2023.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2025-08-15. Correction verified 2025-09-02.
- Safety & premises
  There were no recorded fire, severe weather, or lockdown drills in 2025 and no record of testing the fire safety equipment. A fire drill was completed during the inspection and the children were able to exit in less than three minutes. The smoke detector, carbon monoxide detector, and fire extinguisher were also checked during the insepction.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-09-22.
HHSC inspection history
Aug 5, 2024 Inspection · Deficiencies cited
- Staff background & training
  Observed an assistant caregvier without 24 hours of training. The training that was oberved in the file was from 2019 and older.
  
  HHSC 747.1303(4)(A) — Training Requirements for Caregivers Licensed -24 hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2024-08-19. Correction verified 2024-08-15.
- Safety & premises
  Observed the grass on the playgroung to be high. Also observed the entry way to the playground to be blocked by toys, and equipment.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2024-08-09. Correction verified 2024-08-14.
- Supervision & ratios
  Observed the operation did not have a fire drill completed since 9/13/2023. A fire drill was completed during the inspection and everone was able to exit in 1 minute and 7 seconds.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-08-05.
- Safety & premises
  The fire extinguisher in the home was bought in 2021 and had not been serviced since the purchase.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2024-08-05. Correction verified 2024-08-15.
- Supervision & ratios Serious
  The operation did not have a working fire extinguisher that could be reviewed.
  
  HHSC 747.5111 — Smoke-Detection System
  
  HHSC risk weight: High. Corrected 2024-08-06. Correction verified 2024-08-14.
- Illness & medication
  Two children out of 5 did not have a current immunization record on file.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2024-09-06. Correction verified 2024-08-26.
HHSC inspection history
Sep 28, 2023 Inspection · Deficiencies cited
- Safety & premises
  There was cluttered (toys, clothes, boxes) observed in the classroom utilized by the children. The infant room was observed to have an obstructed pathway. The outside area was observed to have furnishings and random items piled together.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-10-05. Correction verified 2023-10-12.
- Supervision & ratios
  One child in care has a peanut allergy and the operation did not have a food allergy plan on file.
  
  HHSC 747.3619 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
  
  HHSC risk weight: Medium High. Corrected 2023-10-12. Correction verified 2023-10-10.
- Supervision & ratios
  The operation did not have a CPSC form for review.
  
  HHSC 747.3935(c) — Children's Products- Posting of CPSC website
  
  HHSC risk weight: Medium. Corrected 2023-10-05. Correction verified 2023-10-05.
- Supervision & ratios
  The operation did not have an Emergency Preparedness Plan for review.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2023-10-05. Correction verified 2023-10-05.
HHSC inspection history
Apr 10, 2023 Assessment · Deficiencies cited
- Supervision & ratios
  While conducting an assessment it was found the operation did not update liability insurance by the annual anniversary date of 11/2/22.
  
  HHSC 747.209(2) — Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
  
  HHSC risk weight: Medium. Corrected 2023-04-17. Correction verified 2023-04-11.
HHSC inspection history
Oct 20, 2022 Inspection · Deficiencies cited
- Safety & premises
  Observed 3 children sitting in high chairs that were no strapped into the device. This was corrected at inspection when the children were removed from the high chairs.
  
  HHSC 747.2307 — Infant Care Area Furnishings and Equipment - Use of Safety Straps
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-10-20.
- Safety & premises
  Observed 2 boards missing out of the wooden fence which children could get out of. I also observed a small amount of trash to include a grill lighter on the ground in the reach of the children.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-10-28.
- Records & paperwork
  Observed 4 children records out of 10 children. All four records were missing health statements from the doctor. I spoke to the primary caregiver about the importance of health statements.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2022-11-03. Correction verified 2022-10-26.
HHSC inspection history
Nov 17, 2021 Inspection · Deficiencies cited
- Supervision & ratios
  During the inspection it was found that the fire extinguisher has not been serviced. The operation purchased it last November and there is no receipt to show purchase date.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2021-11-19. Correction verified 2021-11-19.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Tender Care, 605 E 4TH ST, Hearne, TX 77859-2640 (operation ID 361345, operation number 900451), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.