Whiz Kids Playhouse
16610 CHARTERSTONE DR, Houston, TX 77070 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 149
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 AM
- Director / administrator
- Robin Brown
- Phone
- (281) 376-9955
- Regulated since
- Jun 1, 2020
- HHSC IDs
- Operation 1342321 · number 1699142
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 3 | 1 | Cleanliness & sanitation (1), Safety & premises (1), Other (1) |
| 2024 | 2 | 1 | Other (2) |
| 2023 | 5 | 1 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Staff background & training (1) |
| 2022 | 8 | 3 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (2), Staff background & training (2), Other (2) |
| 2021 | 9 | 3 | Illness & medication (1), Supervision & ratios (7), Other (1) |
Inspections, investigations & assessments
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Jun 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 10, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 3, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Dec 10, 2025 Inspection · Deficiencies cited
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Cleanliness & sanitation
The changing diaper surface was observed having Clorox wipes, Lysol spray bottle and extra diaper supplies that are accessible to children in care. This was corrected when the supplies were removed from the diaper changing surface.
HHSC 746.3501(6) — Diaper Changing Steps-Supplies Kept Out of Child's Reach
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-12-10.
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Other
One child file did not have the current health statement on file available for reviee during the inspection.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2025-12-31. Correction verified 2025-12-10.
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Cleanliness & sanitation
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Dec 3, 2025 Inspection · Deficiencies cited
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Safety & premises Serious
A 5 months old infant was observed sleeping on the bouncer during the inspection walk through. This was corrected when the infant was removed from the bouncer during the inspection.
HHSC 746.2426(a)(2) — Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
HHSC risk weight: High. Corrected 2025-12-02. Correction verified 2025-12-10.
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Safety & premises Serious
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Aug 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Dec 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 1, 2024 Inspection · Deficiencies cited
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Other Serious
A two months old infant was observed sleeping on the electric swing during the inspection. The caregiver in charge was made aware and removed the infant from the restricted device.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected at inspection. Corrected 2024-02-01.
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Other
The nap cot with number labeled was observed not match with the list of the children names posted on the wall in the Schoolers classroom. This was corrected when the caregiver was made aware and updated the list of the children names.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-02-01.
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Other Serious
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Jan 29, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 3, 2023 Report · No deficiencies cited
No violations cited on this visit.
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May 2, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
Two infants ages 14-18 months old from Baby Senior Room were observed eating snacks on the floor while playing with toys during the investigation inspection. This was corrected when the caregiver in charge was informed.
HHSC 746.3317(6) — Food Service and Preparation Requirement - Use Sanitary Holders
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-05-02.
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Cleanliness & sanitation
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Apr 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 26, 2023 Report · Deficiencies cited
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Supervision & ratios
Based on the information obtained from the investigation, the operation did not report to Child Care Regulation after being informed by the parent that the child was seen by a healthcare professional for the incident that occurred on 4/23/23.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2023-05-23. Correction verified 2023-05-26.
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Illness & medication
Based on the information obtained from the investigation, it is confirmed that the Incident/Illness Report for the incident that occurred to a child's injury was never shared and signed by the parent.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2023-05-23. Correction verified 2023-05-26.
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Supervision & ratios
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Apr 26, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 9, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
One employee with background check status "Inactive" since 8/10/2022 was observed present in the Infant Classroom during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-02-09. Correction verified 2023-02-09.
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Safety & premises
Toddler classroom and Pre-K classroom were observed to have water stain from the ceiling and the carpet was not intalled properly that can cause tripping hazard.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-03-09. Correction verified 2023-03-16.
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Staff background & training Serious
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Dec 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 3, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 22, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the information obtained from the investigation, there is sufficient evidence to confirm that the caregiver in Schoolers Classroom was yelling, cursing, and calling children names while supervising them at the operation.
HHSC 746.2805(6) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2022-11-30. Correction verified 2022-12-27.
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Supervision & ratios Serious
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Aug 3, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 19, 2022 Report · Deficiencies cited
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Cleanliness & sanitation
Based on the information obtained during this investigation, child was sent home with soiled shorts.
HHSC 746.3501(1) — Diaper Changing Steps- Prompt
HHSC risk weight: Medium High. Corrected 2022-08-11. Correction verified 2022-08-24.
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Cleanliness & sanitation
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Jul 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 11, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Apr 30, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2022 Inspection · Deficiencies cited
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Staff background & training
The annual training for the director of the operation was observed missing 11 hours of training under the following topics as specified in subchapter 746.1311 of Minimum Standards.
HHSC 746.1301(6)(A) — Training Requirements for Directors 30- Annual Training
HHSC risk weight: Medium High. Corrected 2022-03-24. Correction verified 2022-03-03.
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Other
The infant feeding intructions for one infants was observed not current, last certification date was noted 1/3/22.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-03-10. Correction verified 2022-03-03.
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Supervision & ratios Serious
The First Aid kit was observed not available in one transportation van at the operation. This was corrected, a first aid kit was added to the van during inspection.
HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
HHSC risk weight: High. Corrected at inspection. Corrected 2022-03-03.
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Staff background & training
The personnel and training records for the employees was observed not being maintained.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2022-03-24. Correction verified 2022-03-04.
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Staff background & training
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Feb 8, 2022 Inspection · Deficiencies cited
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Other Serious
An 8 month old Infant was observed sleeping on the electrical bouncer during the walkthrough of the inspection.
HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2022-02-08. Correction verified 2022-03-01.
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Other Serious
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Jan 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jan 20, 2022 Report · Deficiencies cited (self-report)
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Illness & medication
Based on the information obtained from the investigation, Child Care Regulatory office was not notified regarding the positive cases for COVID for the employees at this operation.
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2022-02-02. Correction verified 2022-02-08.
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Illness & medication
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Dec 14, 2021 Report · Deficiencies cited
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Supervision & ratios
Based on the information obtained from the DFPS investigation, a caregiver in charge when the director not present did not meet their task required when additional information requested for the investigation was not provided timely. It is also confirmed that parents were having difficulties reaching out to the operation when the director is out of office.
HHSC 746.1013(a)(4) — Director's Absence - Caregiver in Charge Has Authority
HHSC risk weight: Medium High. Corrected 2022-02-04. Correction verified 2022-02-08.
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Supervision & ratios Serious
Based on the information obtained from the DFPS investigation, supervision for children in care was not maintained when a caregiver left the children unattended.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-02-04. Correction verified 2022-02-08.
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Other
Based on the information obtained from the DFPS investigation, a school age caregiver did not interacting with children in a positive manner when the caregiver was cursing at the children and threated to whip them. It is also confirmed that a caregiver was humiliating a child by calling them names.
HHSC 746.1203(7) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2022-02-04. Correction verified 2022-02-08.
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Supervision & ratios
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Dec 2, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 10, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 29, 2021 Inspection · Deficiencies cited
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Supervision & ratios
Menu was observed not posted in the front lobby of the operation during the inspection. This was corrected, the menu was posted during the inspection.
HHSC 746.401(6) — Posting Requirements - Daily menu, including all snacks and meals served by the child care center
HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-11-05.
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Supervision & ratios
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Oct 27, 2021 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the information obtained from the DFPS investigation, good judgement was not implemented when a school age child was placed in the school age classroom for redirection purposes although there was a adult not responsible for a group of children they sent them with the assistant director whom was in the infant classroom. It is also confirmed that a caregiver was using their personal cellphone to send text messages to another employee informing them of an altercation at the operation instead of possibly intervening it.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-01-14. Correction verified 2022-01-26.
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Supervision & ratios
Based on the information obtained from the DFPS investigation, the operation violating this standard by placing a school age child 10 years old in the infant classroom on 10/24/2021.
HHSC 746.1605 — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2022-01-14. Correction verified 2022-01-26.
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Illness & medication
Based on the information obtained from the DFPS investigation, the incident report form 7239 was not completed properly for the incidents occurred on 10/24/2021 when a child sustained an injury on the playground and a child was throwing a baby bouncer toward a caregiver and the infants in care.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2022-01-14. Correction verified 2022-01-26.
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Supervision & ratios Serious
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Oct 26, 2021 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the information obtained from the investigation, supervision was not maintained when a child was confirmed occasionally run out of the classroom without the primary caregiver's permission. It was confirmed that there were several times the child ran out of the classroom, and the primary caregiver was not aware.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-11-15. Correction verified 2021-12-02.
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Supervision & ratios
Based on the information obtained from the investigation, parents were not informed nor allowed to come inside the daycare center after the Emergency Rules were lifted.
HHSC 746.501(b)(1) — Operational Policies - Inform Parents That They May Visit Center Anytime During Operating Hours
HHSC risk weight: Medium Low. Corrected 2021-11-15. Correction verified 2021-12-02.
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Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.