Spring Branch Kindercare
10170 EMNORA LN, Houston, TX 77080 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 175
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Crystal Patricia Carranza
- Phone
- (713) 468-2158
- Regulated since
- Jan 29, 1986
- HHSC IDs
- Operation 97411 · number 149529- 747
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 11 | 1 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Food & allergies (1), Staff background & training (5), Other (1) |
| 2025 | 13 | 3 | Illness & medication (2), Supervision & ratios (4), Safety & premises (2), Staff background & training (2), Other (3) |
| 2024 | 11 | 6 | Supervision & ratios (6), Discipline & child guidance (2), Staff background & training (2), Other (1) |
| 2023 | 10 | 0 | Cleanliness & sanitation (4), Illness & medication (1), Supervision & ratios (1), Staff background & training (2), Other (2) |
| 2022 | 5 | 1 | Supervision & ratios (2), Staff background & training (1), Other (2) |
Inspections, investigations & assessments
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Jun 8, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation
An observed classroom that children have access to has missing floor tiles. This was corrected during the inspection when the director placed a rug over the area with the missing tiles. A request has also been submitted for the new floor tiles.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-08.
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Cleanliness & sanitation
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May 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2026 Inspection · Deficiencies cited
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Staff background & training
One of the caregiver files did not have a notarized affidavit form.
HHSC 746.1105(3) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
HHSC risk weight: Low. Corrected 2026-04-16. Correction verified 2026-04-03.
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Staff background & training
A caregiver file did not have a completed pre- employment affidavit.
HHSC 746.1105(4) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
HHSC risk weight: Low. Corrected 2026-04-16. Correction verified 2026-04-16.
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Illness & medication
Two of the reviewed children files did not have the updated immunization records.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2026-04-16. Correction verified 2026-04-03.
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Supervision & ratios
Three of the children's files did not have the date of admission. This standard was corrected during the inspection when the operation provided the date of admission.
HHSC 746.605(3) — Required Admission Information - Date of Admission
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2026-04-02.
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Staff background & training
Two affidavit forms and a hands on CPR training certificate was not available for review during the inspection.
HHSC 746.909 — Access to Personnel Records
HHSC risk weight: Medium. Corrected 2026-04-16. Correction verified 2026-04-16.
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Staff background & training
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Feb 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2026 Report
No violations cited on this visit.
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Jan 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 15, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was present in the classroom with a pending background check. This was corrected when the caregiver was removed from the classroom.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-01-16. Correction verified 2026-01-29.
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Staff background & training
The operation was not able to provide the certificate of completion including all of the requirements such as the trainer's qualifications.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2026-01-29. Correction verified 2026-01-23.
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Safety & premises
There is a drain cover with a large hole torn in it.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2026-01-29. Correction verified 2026-01-29.
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Food & allergies
A child on the allergy list does not have a food allergy plan completed.
HHSC 746.605(15) — Required Admission Information-Child's allergies and Completed Food Allergy Plan
HHSC risk weight: Medium High. Corrected 2026-01-29. Correction verified 2026-01-23.
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Other
A reviewed child's file did not have the completed water activity permission.
HHSC 746.605(16) — Required Admission Information - Water Activity Permission
HHSC risk weight: Medium High. Corrected 2026-01-29. Correction verified 2026-01-23.
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Staff background & training Serious
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Dec 3, 2025 Inspection · Deficiencies cited
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Staff background & training
Three of the caregivers had cpr trainings that expired on 6.25, 8.25, and 1.25.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-12-17. Correction verified 2026-01-15.
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Safety & premises
There was a large hole that could cause a tripping hazard in the outdoor playground area. There is also a drain cover with a large hole torn in it.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-12-17. Correction verified 2026-01-15.
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Other
Three of the reviewed school age children files did not have the school information.
HHSC 746.605(13) — Required Admission Information - School Information for School-age Child
HHSC risk weight: Medium. Corrected 2025-12-17. Correction verified 2026-01-15.
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Safety & premises
A reviewed school age child's file did not have transportation permission completed.
HHSC 746.605(14) — Required Admission Information - Special School-age Permissions
HHSC risk weight: Medium. Corrected 2025-12-17. Correction verified 2025-12-17.
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Illness & medication
Two children with known food allergies did not have completed food allergy plans or required medication.
HHSC 746.605(15) — Required Admission Information-Child's allergies and Completed Food Allergy Plan
HHSC risk weight: Medium High. Corrected 2025-12-17. Correction verified 2026-01-15.
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Other
A reviewed child's file did not have the completed water activity permission.
HHSC 746.605(16) — Required Admission Information - Water Activity Permission
HHSC risk weight: Medium High. Corrected 2025-12-17. Correction verified 2026-01-15.
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Staff background & training
During an inspection, Child Care Regulation (CCR) did not have access to review personnel files at the operation to ensure that 5 of 8 staff had required annual training and to ensure that 3 of 4 staff had required transportation training.
HHSC 746.909 — Access to Personnel Records
HHSC risk weight: Medium. Corrected 2026-03-06. Correction verified 2026-03-06.
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Staff background & training
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Oct 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 27, 2025 Report · Deficiencies cited
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Other Serious
A caregiver did not demonstrate good judgment when leaving a child alone in the front foyer for a few seconds the child had access to the front door and an open parking lot.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-11-24. Correction verified 2025-12-03.
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Supervision & ratios Serious
The operation did not make a report when a child was left alone for a few seconds in the front foyer of the operation.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-11-24. Correction verified 2025-12-03.
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Illness & medication
The operation did not provide an incident report for a child that was placed at risk.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2025-11-24. Correction verified 2025-12-05.
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Other Serious
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Mar 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
The director failed to actively monitor and maintain the operations adherence to all necessary regulations and safety standards set by the relevant licensing body, in the area of ratio and staffing.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2025-03-07. Correction verified 2025-03-20.
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Supervision & ratios
The operations classrooms have been out of ratio.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-03-07. Correction verified 2025-03-20.
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Supervision & ratios
The operation had a mixed age group classroom with infants and school age children in the same classroom.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2025-03-07. Correction verified 2025-03-20.
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Supervision & ratios Serious
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Dec 19, 2024 Inspection · Deficiencies cited
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Staff background & training
5 out of 9 caregivers did not have all of the required annual training topics.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-01-02. Correction verified 2025-01-28.
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Staff background & training
The director did not have all of the required annual training topics.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2025-01-02. Correction verified 2025-01-28.
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Other
One infant classroom is not updating the infant feeding instructions every 30 days as required.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-01-02. Correction verified 2025-01-28.
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Staff background & training
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Jun 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 24, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
The caregiver could not visually see all of the children on the playground at her post.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-05-24. Correction verified 2024-06-13.
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Supervision & ratios Serious
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May 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 18, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
A child was unsupervised for approximately 7-8 minutes after being left on the playground without the caregiver?s knowledge.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-05-16. Correction verified 2024-05-24.
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Supervision & ratios
The operations classrooms are out of ratio at times.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-05-16. Correction verified 2024-05-24.
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Supervision & ratios Serious
The operation failed to notify Licensing that a child was left on a playground without their caregiver.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-05-16. Correction verified 2024-05-24.
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Supervision & ratios Serious
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Apr 10, 2024 Report · Deficiencies cited
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Supervision & ratios
The operations classrooms are out of ratio at times.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-06-07. Correction verified 2024-06-13.
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Discipline & child guidance Serious
A caregiver was observed hitting a child on her buttocks.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-06-07. Correction verified 2024-06-07.
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Supervision & ratios Serious
The operation failed to notify Licensing of a situation that placed a child in harm's way.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-06-07. Correction verified 2024-06-13.
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Supervision & ratios
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Mar 21, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
A caregiver disciplined children by use of corporal punishment. A caregiver threatened to withhold active play, use of a belt and to take a child to the restroom to address discipline.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2024-05-09. Correction verified 2024-05-24.
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Discipline & child guidance Serious
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Feb 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 19, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Dec 29, 2023 Inspection · Deficiencies cited
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Other
The two infant classrooms are not updating the infant feeding instructions as required.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2024-01-12. Correction verified 2024-01-19.
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Other
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Nov 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 12, 2023 Report · Deficiencies cited
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Supervision & ratios
The operation could not provide a child's full record upon request.
HHSC 746.803(a) — Required Records Storage
HHSC risk weight: Medium Low. Corrected 2023-12-08. Correction verified 2023-12-08.
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Supervision & ratios
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Sep 12, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 6, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
During the inspection I observed that the child did not wash their hands after a diaper change. Corrected: The child was instructed to wash her hands.
HHSC 746.3505(b) — Diapering Procedures - Wash Infant's Hands
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-06-06.
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Cleanliness & sanitation
During the inspection I observed that the caregiver did not conduct handwashing between diaper changes. Corrected: The caregiver washed her hands after changing the diaper.
HHSC 746.3505(c) — Diapering Procedures - Use Disposable Gloves
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-06-06.
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Cleanliness & sanitation
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Apr 12, 2023 Report · Deficiencies cited
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Cleanliness & sanitation
The times of the diaper changes and feeding times were not accurately documented on infant daily reports.
HHSC 746.2431 — Infant Daily Report - Share with Parent
HHSC risk weight: Medium High. Corrected 2023-05-19. Correction verified 2023-06-06.
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Cleanliness & sanitation
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Jan 12, 2023 Inspection · Deficiencies cited
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Staff background & training
The director has completed twenty one out of thirty hours of annual training for the last annual training year.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2023-01-26. Correction verified 2023-01-18.
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Staff background & training
One out of eight caregivers did not have documentation showing the written and hands on portion of the CPR certification was completed.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2023-01-26. Correction verified 2023-02-17.
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Cleanliness & sanitation
The walls in the infant, toddler, and school age classrooms were chipped in multiple areas.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2023-01-26. Correction verified 2023-02-17.
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Other
The cots in the preschool and pre-k classrooms were not labeled.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2023-01-26. Correction verified 2023-02-17.
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Illness & medication
Two out of ten children records evaluated were missing current immunization records on file for review.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-01-26. Correction verified 2023-02-17.
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Staff background & training
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Dec 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 6, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was observed with direct access to 11 children in a classroom during the inspection. The operation has not obtained an eligibility notification from CBCU. Note: The caregiver left the classroom during the inspection. It was discussed that until the background check results come back from CBCU caregivers cannot have direct access to children.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-10-06.
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Other
Children were observed climbing on top of the tables during the walk through and there was no activity schedule posted in the classroom.
HHSC 746.1203(5) — Responsibilities of Caregivers - Children in Control
HHSC risk weight: Medium High. Corrected 2022-10-17. Correction verified 2022-10-20.
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Staff background & training Serious
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Sep 24, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 7, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The operation has not had an annual fire marshal inspection conducted since April of 2020.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2022-06-28. Correction verified 2022-06-22.
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Supervision & ratios
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May 31, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jan 28, 2022 Inspection · Deficiencies cited
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Other
In infant A classroom five infants and in infant B three infants didn't have an updated feeding instruction form on file. The feed instruction forms were from December of 2021.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-02-03. Correction verified 2022-02-02.
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Supervision & ratios
The operation didn't have documentation of their most recent fire inspection.
HHSC 746.5103 — Documentation of Fire Inspection
HHSC risk weight: Medium High. Corrected 2022-01-31. Correction verified 2022-01-31.
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Other
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.