The Ark Assessment Ctr & Emergency Shelter
None, TX
Program
- Type
- General residential operation
- Licensed capacity
- 61
- Ages
- 0-13
- Hours
- 12:00 AM-
- Director / administrator
- Delma Trejo
- Phone
- (361) 241-6566
- Regulated since
- Dec 29, 2000
- HHSC IDs
- Operation 158507 · number 540238
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Other (1) |
| 2025 | 2 | 1 | Supervision & ratios (1), Other (1) |
| 2024 | 2 | 1 | Records & paperwork (1), Other (1) |
| 2023 | 5 | 2 | Illness & medication (2), Staff background & training (1), Records & paperwork (1), Other (1) |
| 2022 | 6 | 1 | Safety & premises (2), Staff background & training (2), Records & paperwork (2) |
Inspections, investigations & assessments
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Sep 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 19, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 5, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 21, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 30, 2026 Inspection · Deficiencies cited
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Other Serious
The sanitation/Health inspection expired on 2/7/25.
HHSC 748.3001(a)(2) — Sanitation Inspection-Sanitation official must conduct sanitation inspection at least once every 12 months from date of last inspection
HHSC risk weight: Medium High. Corrected 2026-05-20. Correction verified 2026-05-05.
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Other Serious
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Apr 17, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 14, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Dec 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Dec 5, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Oct 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Oct 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 14, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jun 23, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jun 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 9, 2025 Report · Deficiencies cited
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Other Serious
A caregiver used pore judgement when disciplining a young child, by hitting the child with a sock on the child's lower extremity.
HHSC 748.1101(b)(4)(B) — Children's rights-The right to discipline that is appropriate to the child's age, maturity, and developmental level
HHSC risk weight: Medium High. Corrected 2025-05-12. Correction verified 2025-05-07.
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Other Serious
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Apr 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 3, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 27, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 27, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 22, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 17, 2025 Report · Deficiencies cited
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Supervision & ratios
No one witnessed the incident that was reported, but witnesses were named on the incident report.
HHSC 748.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2025-04-22. Correction verified 2025-04-25.
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Supervision & ratios
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Feb 20, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jan 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 10, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Dec 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 3, 2024 Report · Deficiencies cited
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Other Serious
A caregiver did not exercise prudent judgement when they physically grabbed and turned a child's face towards a laptop used for virtual visits.
HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HHSC risk weight: Medium High. Corrected 2024-12-27. Correction verified 2025-01-03.
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Other Serious
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Nov 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 16, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 9, 2024 Inspection · Deficiencies cited
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Records & paperwork
Fourt employee files were reviewed. Two of the employee files were found to be missing the date and contact method for references checks and employment verification. In One employee file referenec checks were not conpleted.
HHSC 748.753(d)(1) — Pre-Employment-You must document in the employee record each references name, relation, date completed, info obtained and name of interviewer.
HHSC risk weight: Medium Low. Corrected 2024-04-16. Correction verified 2024-04-15.
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Records & paperwork
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Jan 11, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 7, 2023 Inspection · Deficiencies cited
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Illness & medication Serious
One of six medicaiton logs revewed was found to be missing the year, time and signature of the person who administered the medicaiton.
HHSC 748.2151(c)(5) — Medication record - must include date (day/month/year) & time each medication was administered
HHSC risk weight: Medium High. Corrected 2023-12-12. Correction verified 2023-12-18.
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Illness & medication Serious
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Nov 22, 2023 Inspection · Deficiencies cited
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Illness & medication Serious
A medication log indicated the medication for this evening had already been adminsitrered at 7pm and the time was only 2:37pm.
HHSC 748.2151(c)(5) — Medication record - must include date (day/month/year) & time each medication was administered
HHSC risk weight: Medium High. Corrected 2023-11-22. Correction verified 2023-12-07.
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Illness & medication Serious
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Nov 21, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 11, 2023 Inspection · Deficiencies cited
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Records & paperwork
Three child records were reviewed during a monitoring inspection. The records do not have documentation of parent notification for the child's plan of service meeting.
HHSC 748.1341(a) — Initial Service Plan-Must give the child's parent(s) at least two weeks advance notice of the meeting
HHSC risk weight: Low. Corrected 2023-10-18. Correction verified 2023-10-16.
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Records & paperwork
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Oct 1, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2023 Inspection · Deficiencies cited
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Staff background & training
One of six employee files did not have record of an affidavit for employment.
HHSC 748.505(b)(4) — Minimum qualifications for employees-Complete notarized Licensing Affidavit for Applicants for Employment form
HHSC risk weight: Medium. Corrected 2023-04-28. Correction verified 2023-04-26.
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Staff background & training
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Feb 10, 2023 Assessment · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 16, 2023 Report · Deficiencies cited
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Other
In the course of an investigation, a child's service plan was requested. The service plan does not have signatures, denoting who participated in the plan meeting.
HHSC 748.1337(b)(1)(N) — Initial Service Plan-Include signatures of service planning team members that were involved in development of service plan
HHSC risk weight: Low. Corrected 2023-04-24. Correction verified 2023-04-25.
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Other
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Jan 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 4, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
The facilities Fire Inspection has lapsed, the last fire inspection was conducted on 6/7/2021.
HHSC 748.3101(2) — Fire Inspection-Must have fire inspection at least once every 12 months from date of last fire inspection
HHSC risk weight: Medium High. Corrected 2022-08-12. Correction verified 2022-08-09.
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Safety & premises Serious
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Jul 14, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jul 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 22, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 4, 2022 Inspection · Deficiencies cited
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Records & paperwork
Two of six employee files were found to be missing proof of TB tests.
HHSC 748.1583(b) — TB exam-Documentation of baseline test or chest xray results in person's record w/in 40 days of beginning to live, work, volunteer at facility
HHSC risk weight: Medium Low. Corrected 2022-05-18. Correction verified 2022-05-16.
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Records & paperwork
One of six employee filed reviewed was found be missing the affidavit for employment.
HHSC 748.363(6) — Personnel records-Include notarized Licensing Affidavit for Applicants for Employment form as specified in Human Resources Code, 42.059
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-05-04.
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Safety & premises
Two of four child records reviewed did not have a of weekly reviews with signatures, for the Emergency Care Discharge plans.
HHSC 748.4213(d) — Emergency Care Discharge Plan-the preliminary discharge plan and weekly reviews must be available for Licensing review
HHSC risk weight: Low. Corrected 2022-05-18. Correction verified 2022-05-25.
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Staff background & training
Four of six employee records reviewed were found to have delinquent trainings for Normalcy.
HHSC 748.931(a)(1) — Annual Training- Administrators, PLSP's, treatment directors and case managers who do not hold a prof. license must have 20 hours.
HHSC risk weight: Medium. Corrected 2022-05-18. Correction verified 2022-05-16.
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Records & paperwork
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Jan 28, 2022 Inspection · Deficiencies cited
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Staff background & training
During a monitoring inspection it was found the two the the four personnel files were missing proof of education.
HHSC 748.681(2) — Caregiver qualifications- HS diploma or GED from program recognized by TEA, TPSAC, other state or documentaion of equivalency from home schooling
HHSC risk weight: Medium. Corrected 2022-02-23. Correction verified 2022-02-23.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 3, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.