Starting Point Childrens Center
11025 RANCHSTONE DR, Houston, TX 77064 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 184
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Shana Williams
- Phone
- (281) 970-2125
- Regulated since
- Dec 20, 2022
- HHSC IDs
- Operation 1402495 · number 1739685
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 7 | 1 | Supervision & ratios (3), Safety & premises (1), Staff background & training (1), Records & paperwork (1), Other (1) |
| 2025 | 6 | 1 | Cleanliness & sanitation (2), Supervision & ratios (1), Safety & premises (2), Staff background & training (1) |
| 2024 | 4 | 1 | Cleanliness & sanitation (1), Supervision & ratios (1), Food & allergies (1), Other (1) |
| 2023 | 27 | 3 | Cleanliness & sanitation (1), Illness & medication (2), Supervision & ratios (5), Safety & premises (3), Staff background & training (5), Records & paperwork (4), Other (7) |
Inspections, investigations & assessments
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Jul 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 26, 2026 Inspection · Deficiencies cited
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Supervision & ratios
The infant 1 classroom had 1 caregiver with 6 children ages 9 months through 23 months: with a specified age range of 12-17 months. The classroom was over ratio by one child. Ratio needs to be 1:5.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-02-26. Correction verified 2026-03-10.
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Supervision & ratios
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Feb 12, 2026 Inspection · Deficiencies cited
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Staff background & training
One of the drivers and director did not have transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2026-02-19. Correction verified 2026-02-24.
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Supervision & ratios
The infant two classroom was out of ratio for nap time, there was one caregiver specified age ground 12-17 months old, the caregiver was three over the ratio for 1 to 5 children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-02-16. Correction verified 2026-03-10.
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Other
The health inspection was last conducted on 2-6-2025.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-03-16. Correction verified 2026-04-02.
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Supervision & ratios Serious
The operation las fire inspection was conducted on 6-18-2025, over a year ago.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-03-16. Correction verified 2026-03-18.
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Records & paperwork
Child has been enrolled for over a year, child was enrolled in 4/18/2024 and did not have a health statement on file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-02-20. Correction verified 2026-02-23.
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Safety & premises
Two children did not have an emergency contact beside a parent.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-02-16. Correction verified 2026-02-23.
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Staff background & training
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Aug 12, 2025 Inspection · Deficiencies cited
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Cleanliness & sanitation
During the inspection of the school age room I observed a wall with large area of paint peeled.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2025-08-26. Correction verified 2025-08-25.
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Cleanliness & sanitation
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Aug 8, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
The director was found not to have been ensuring the operation was operating in compliance with minimum standards when she taped a piece of paper over a hole with mold in the preschool classroom.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2025-09-02. Correction verified 2025-09-02.
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Safety & premises
During the walkthrough I observed mold on a wall in the preschool room.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-08-12. Correction verified 2025-08-29.
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Supervision & ratios Serious
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Feb 14, 2025 Inspection · Deficiencies cited
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Staff background & training
During review of record keeping 1 out of 10 records evaluated did not have current CPR training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2025-02-28. Correction verified 2025-03-05.
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Cleanliness & sanitation
During the walkthrough of the upstairs school age room, I observed a crack in the ceiling sheetrock.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2025-03-07. Correction verified 2025-03-05.
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Safety & premises
During review of personnel records 2 out of 10 records evaluated did not have a copy of current driver's license for caregivers providing transportation services. This was corrected when the director made copies and placed them in the file.
HHSC 746.901(10) — Required Personnel Records - Current Driver's License
HHSC risk weight: Medium. Corrected 2025-02-18. Correction verified 2025-02-14.
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Staff background & training
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Feb 16, 2024 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
The Pre-K and School-age classroom has cleaning products stored under the sink cabinet that is accessible to the children with no locking mechanism.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2024-02-23. Correction verified 2024-02-20.
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Other
The toddler one classroom was missing a safety outlet cover. Note: This was corrected at inspection when the director replaced the outlet covers.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-02-16.
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Food & allergies
The infant classroom first aid kit was missing tape, scissors, thermometer, and tweezer. Note: This was corrected when the director added the items in the first aid kit.
HHSC 746.4003(a) — First Aid Kit - Incomplete Kit
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-02-16.
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Supervision & ratios
The operation has a water hose on the toddler s playground and is accessible to the children. Note: This was corrected when the director stored the water hose away.
HHSC 746.5015(c) — Safety Requirements for Sprinkler Play - Equipment and Water Hoses Kept Out of Child's Reach
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-02-16.
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Cleanliness & sanitation Serious
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Feb 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 29, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Dec 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 11, 2023 Inspection · Deficiencies cited
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Staff background & training
Of the 10 personnel records evaluated, 7 have not completed 24 clock hours of pre-service training. These staff are being counted in the child/staff ratio. Additionally, one staff that just started on the day of the inspection was counted in the child/staff ratio without the 8 clock hours of pre-service training being completed. This staff needs to complete the 8 clock hours of pre-service training by 10/16/23.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2023-11-13. Correction verified 2023-11-16.
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Staff background & training
Of the 9 personnel records evaluated, 7 staff did not complete 24 clock hours of annual training for their respective training year. The staff will need to receive make-up training hours that will not count towards the current training year.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2024-01-19. Correction verified 2024-01-15.
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Staff background & training
The director received 6 of the 30 clock hours of required annual training for the March 2022-March 2023 training year. The director will need to receive 24 clock hours of make-up training that will not count towards the current training year.
HHSC 746.1301(a)(6)(A) — Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training
HHSC risk weight: Medium High. Corrected 2024-01-19. Correction verified 2024-01-15.
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Staff background & training
The director has not completed a Transportation Safety training course.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2023-10-12. Correction verified 2024-01-15.
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Other
Three classrooms (Infant Two and Pre-K) do not have activity plans that state the specific daily activities.
HHSC 746.2205(a)(2) — Written Activity Plan - Outline Daily Activities
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-09.
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Cleanliness & sanitation
A caregiver is not washing their hands with running water and soap after diaper changes,
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2023-10-11. Correction verified 2023-11-09.
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Other
The First Aid Kit in one van did not have Band-Aids or antiseptic solution/wipes.
HHSC 746.4003(a) — First Aid Kit - Incomplete Kit
HHSC risk weight: Medium. Corrected 2023-10-11. Correction verified 2023-11-09.
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Supervision & ratios
The parent handbook does not inform parents of the benefits of physical activity and outdoor play, the duration of phys cai activity and outdoor play, types of physical activities the children will participate in, the setting of the activities, the criteria used when there is extreme weather and the plan for children to still receive physical activity when weather prevents them from going outside.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-09.
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Supervision & ratios
The parent handbook does not inform parents of the procedures that will take place for inclusive child care for any child with special care needs.
HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
HHSC risk weight: Medium. Corrected 2023-11-01. Correction verified 2023-11-09.
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Safety & premises
The Emergency Preparedness Plan does not state how children will be cared for during the emergency.
HHSC 746.5202(4) — Emergency Preparedness Plan-Continuity of Care Until Children Released
HHSC risk weight: Medium High. Corrected 2023-11-01. Correction verified 2023-11-09.
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Records & paperwork
Of the 10 children's records evaluated, one did not include the results of a vision and hearing screening.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2023-11-01. Correction verified 2023-11-01.
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Records & paperwork
Of the 10 children's records evaluated, one lacked the name, address and phone number of the child's doctor.
HHSC 746.605(11) — Required Admission Information - Physician Information
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-09.
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Records & paperwork
All 10 of the children's records lacked information regarding special needs.
HHSC 746.605(13) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2023-10-23. Correction verified 2023-11-09.
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Safety & premises
Of the 10 children's records evaluated, one lacked the address of the emergency contact.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2023-10-23. Correction verified 2023-11-09.
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Records & paperwork
Of the 10 children's records evaluated, three lacked a health care statement,
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-09.
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Illness & medication Serious
Of the 10 children's records evaluated, five were behind with immunizations.
HHSC 746.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2023-11-01. Correction verified 2023-11-09.
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Illness & medication
Of the 10 children's records evaluated, one record lacked the original exemption form for the child.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-11-01. Correction verified 2023-11-01.
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Staff background & training
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Oct 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Sep 28, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2023 Inspection · Deficiencies cited
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Staff background & training
The background check staff that is no longer employed by the center was not inactivated within the 7 days. This was corrected at inspection.
HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-08-22.
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Other
A caregiver for a toddler classroom did not know the ages of children she was responsible for.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2023-08-22. Correction verified 2023-10-11.
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Supervision & ratios
A toddler classroom was of compliance with child/staff ratios. There were 12 children, ages 22 months to 2 years old with one caregiver. The specified age group was 2 years old.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2023-08-22. Correction verified 2023-10-11.
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Supervision & ratios
The school-age classroom was not in compliance with the maxium group size. There were 36 children, ages 5-12 years old, with two caregivers. The specified age group was 7 years old.
HHSC 746.1609 — Maximum Group Size 13 or More Children
HHSC risk weight: Medium High. Corrected 2023-08-22. Correction verified 2023-10-11.
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Other
The school age chuldren were watching a show that was not educational and not related to planned activities. This was corrected at inspection.
HHSC 746.2207(c)(1) — Screen Time Activities - Related to Planned Activities
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-08-22.
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Other
There were uncovered outlets in a pre-k classroom.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected 2023-08-22. Correction verified 2023-10-11.
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Other
Grass has overgrown the loose-fill surfacing in several areas of the playground; therefore, the loose-fill surfacing is not being maintained at the proper depth of 6 inches.
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2023-09-22. Correction verified 2023-10-11.
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Staff background & training
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Jul 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 20, 2023 Inspection · Deficiencies cited
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Supervision & ratios Serious
One child, 12 years of age was observed on the entryway stairs of the school-age area, which was separate from the remainder of the classroom. An 11-year-old child was observed walking from the upstairs area unsupervised, and into the hallway of the main childcare facility. No caregiver was observed with the child, and/or in the hallway.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected at inspection. Corrected 2023-06-20.
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Safety & premises Serious
One infant, 5 months of age was observed covered with a blanket during naptime. One infant, 12 months of age was observed with a bottle in the crib during naptime. Caregivers were advised to remove extra objects from all infant cribs.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2023-06-20. Correction verified 2023-07-05.
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Other
Three outlet plugs were uncovered, and/or misplaced in the Preschool 3 classroom. The assistant Director was able to replace the outlet covers during the inspection.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-06-20.
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Supervision & ratios Serious
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Oct 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 29, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 4, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 3, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 15, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Apr 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.