Pisd Hidden Lake Elementary Extended Day Program

18218 HIDDEN LAKE DRIVE, Pflugerville, TX 78660 · Travis County

4cited violations

4serious

12inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 178
Ages: Pre-Kindergarten, School
Hours: 02:40 PM-06:30 PM
Director / administrator: Madison Chastine
Phone: (512) 594-5100
Regulated since: Jan 19, 2024
HHSC IDs: Operation 1449889 · number 1776926
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 1
Staff background & training 1

Year by year

Year	Violations	Serious	Main categories
2024	4	4	Illness & medication (2), Supervision & ratios (1), Staff background & training (1)

Inspections, investigations & assessments

Aug 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 11, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 7, 2025 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Nov 20, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation is only allowing parents access to the operation during the hours that the front office staff is present and during special events.
  
  HHSC 744.521(1) — Parent right to enter and examine operation without advance notice
  
  HHSC risk weight: Medium High. Corrected 2024-11-20. Correction verified 2024-12-02.
HHSC inspection history
Oct 24, 2024 Inspection · Deficiencies cited
- Illness & medication Serious
  One child's Bendaryl was not in the original packaging and was stored in a ziploc bag.
  
  HHSC 744.2655(b)(1) — Administering Medication - Original Container with Child's Name, Date
  
  HHSC risk weight: Medium High. Corrected 2024-11-07. Correction verified 2024-11-05.
- Illness & medication Serious
  The operation did not have one medication for a diagnosed allergy as indicated on the emergency allergy form by the physician.
  
  HHSC 744.605(15) — Required Admission Information-Child's allergies and Completed Food Allergy Plan
  
  HHSC risk weight: Medium High. Corrected 2024-11-07. Correction verified 2024-11-05.
HHSC inspection history
Oct 14, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 8, 2024 Inspection · Deficiencies cited
- Staff background & training Serious
  One caregiver was present with an inactive status on their background check. This was corrected at inspection when the director had the caregiver leave and resubmitted the background check during inspection.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2024-05-08. Correction verified 2024-05-20.
HHSC inspection history
Dec 13, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 13, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 7, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 24, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for PISD Hidden Lake Elementary Extended Day Program, 18218 HIDDEN LAKE DRIVE, Pflugerville, TX 78660 (operation ID 1449889, operation number 1776926), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.