Kindercare Learning Ctrs 937

Violations by category

• Cleanliness & sanitation 5
• Illness & medication 2
• Supervision & ratios 3
• Safety & premises 6
• Food & allergies 5
• Staff background & training 18
• Records & paperwork 3
• Other 2

Year by year

Enforcement actions

• Dec 7, 2023 — Orders Letter

A warning letter is not an enforcement action under Wisconsin law and carries no appeal rights. Orders and forfeitures are enforcement actions and can be appealed.

Inspection visits

1. May 15, 2026 Licensing visit
   • Staff background & training

     One staff member #D, did not have a physical in their file after 30 days of employment - see checklist.

     DCF 251.05(2)(a)3.a. — Staff Record - Physical Examination

   • Staff background & training

     One staff member #A, did not have her educational qualifications in her file after 6 months of employment - see checklist.

     DCF 251.05(2)(a)4.d. — Staff Record - Educational Qualifications

   • Staff background & training

     Two staff members #A & D did not have abusive head trauma training in their files prior to working with children - see checklist.

     DCF 251.05(3)(b) — Abusive Head Trauma Prevention Training

   • Staff background & training

     One staff member #F did not have a current child abuse and neglect training in their file - hers expired in February 2025 - see checklist.

     DCF 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training

   • Staff background & training

     One staff member #E, did not complete her 15 hours of continuing education for 2025. She only had 9.5 hours documented - see checklist.

     DCF 251.05(4)(c)9. — Continuing Education - Documentation Of 12 Month Period

   • Safety & premises

     There was a huge tree branch on the fence on the outdoor play yard that needs to be removed and the fence repaired.

     DCF 251.06(11)(bm)3. — Outdoor Play Equipment - Construction, Condition

   • Cleanliness & sanitation

     Their was a 2 drawer shelf outside in the play yard with cracks in the drawers that needs to be replaced.

     DCF 251.06(2)(gm) — Premises - Well Drained, Clean, In Good Repair

   • Safety & premises

     The vehicle inspection report could not be located during the visit.

     DCF 251.08(5)(b) — Vehicle Inspection Report

   • Other

     One infant did not have an updated (once every 3 months) intake in the infant 2 classroom.

     DCF 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development

   DCF visit report · Correction plan (PDF)

2. Feb 19, 2026 Licensing visit · 2 rules checked, 2 not met 1 serious
   • Cleanliness & sanitation

     The parent of a 4 year old child was not notified when her child was sprayed in the face with the cleaning bottle by another child.

     DCF 251.04(4)(a)3. — Parent Notification - Minor Injury

   • Cleanliness & sanitation Serious

     On 2/16/26,the children were not closely supervised when a child took the spray cleaner bottle and squirted another child in the face with it.

     DCF 251.055(1)(a) — Supervision Of Children

   DCF visit report · Correction plan (PDF)

3. Jan 20, 2026 Licensing visit · 300 rules checked, 4 not met
   • Cleanliness & sanitation

     Garbage container containing food waste failed to be covered as required- Discovery Preschool had no container lid.

     DCF 251.06(2)(n) — Garbage Containers - Construction & Disposal Schedule

   • Food & allergies

     Baby cereal failed to be dated after opening in infant room.

     DCF 251.06(9)(c)1. — Safe Food

   • Food & allergies

     Opened dry foods failed to be stored in food grade containers- Rice and granola.

     DCF 251.06(9)(d)2.a. — Food Storage - Dry Food

   • Illness & medication

     A medication failed be labeled with the child's name and the label includes the dosage and direction for administration- an inhaler failed to contain the prescription label.

     DCF 251.07(6)(f)1.b. — Medication Administration - Containers & Labeling

   DCF visit report

4. Oct 29, 2025 Licensing visit · 4 rules checked, 2 not met
   • Safety & premises

     Enough age appropriate height chairs failed to be available in the older toddler room for the number of young child present. A child received an injury to their mouth when using a chair that was not at the appropriate height.

     DCF 251.07(3)(a)1. — Indoor Equipment - Developmental Level, Size

   • Other

     Changes and additional items served from the menu as planned failed to be documented.

     DCF 251.07(5)(a)6. — Menus - Changes

   DCF visit report · Correction plan (PDF)

5. Jun 16, 2025 Licensing visit · 433 rules checked, 10 not met
   • Records & paperwork

     Of 6 Children's Records reviewed 2 were missing documentation of an updated exam.

     DCF 251.04(6)(a)8.b. — Child Record - Physical Exam - Over 2, Under 5

   • Staff background & training

     Of 6 Staff Records reviewed 1 was missing documentation of an exam.

     DCF 251.05(2)(a)3.a. — Staff Record - Physical Examination

   • Staff background & training

     Of 6 Staff Records reviewed 1 was missing documentation of a Registry Certificate.

     DCF 251.05(2)(a)4.a. — Staff Record - Registry Certificate

   • Staff background & training

     Of 6 Staff Records reviewed 1 was missing documentation of of educational qualifications to support their position.

     DCF 251.05(2)(a)4.d. — Staff Record - Educational Qualifications

   • Staff background & training

     Of 6 Staff Records reviewed 1 was missing documentation of a High School Diploma or equivalent.

     DCF 251.05(2)(a)5. — Staff Record - High School Diploma

   • Staff background & training

     Of 6 Staff Records reviewed 2 were missing documentation of 15 hours of continuing education for current year reviewed-2024.

     DCF 251.05(2)(a)7. — Staff Record - Continuing Education

   • Staff background & training

     Of 6 Staff Records reviewed 1 was missing documentation of current CPR training.

     DCF 251.05(3)(c) — Cardiopulmonary Resuscitation Training

   • Staff background & training

     Of 6 Staff Records reviewed 5 were missing documentation of Biennial CAN Training.

     DCF 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training

   • Records & paperwork

     Of 6 Children's Records reviewed 2 were missing documentation of updated intakes.

     DCF 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development

   • Staff background & training

     Of 6 Staff Records reviewed 1 was missing documentation of I/T training.

     DCF 251.09(1)(e) — Infant & Toddler - Provider Training

   DCF visit report · Correction plan (PDF)

6. Feb 21, 2025 Licensing visit · 1 rules checked, 1 not met 1 serious
   • Staff background & training Serious

     Fingerprints not completed for the following individuals: Individual 001

     DCF 251.05(2)(a)2. — Staff Record - Completed Background Check

   DCF visit report

7. Jan 22, 2025 Licensing visit · 2 rules checked, 2 not met 2 serious
   • Supervision & ratios Serious

     The maximum group size of 8 infant/toddler children in a group was exceeded on the following dates: On 1/7/25 attendance records documented 9 children in the infant room with 2 childcare workers from 8:50am- 9:08am before a child was moved to another room, On 1/14/25 attendance records documented 10 children in the infant room with 2 childcare workers from 7:51am to 7:54am before children were moved to another room.

     DCF 251.055(2)(a) — Group Size - Maximum

   • Supervision & ratios Serious

     Staff to child ratios failed to be maintained at the minimum requirement of 1:4 on 1/22/25 from 7:44am to 8:15am. Per attendance records there were 5 infants in care with 1 childcare worker by 7:44 AM. At 8:10AM 1 infant was moved to the toddler room and an additional infant arrived at 8:11AM making 5 infants with 1 childcare worker again. A 6th infant arrived at 8:14AM prior to the second childcare worker arriving at 8:15AM.

     DCF 251.055(2)(b) — Staff-To-Child Ratios - Minimum

   DCF visit report · Correction plan (PDF)

8. Nov 14, 2024 Licensing visit · 169 rules checked, 6 not met 2 serious
   • Staff background & training

     Of 8 Staff Records reviewed 2 were missing documentation of a Registry Certificate to support their position.

     DCF 251.05(2)(a)4.a. — Staff Record - Registry Certificate

   • Staff background & training

     Of 8 Staff Records reviewed 4 were missing documentation of sufficient continuing education hours.

     DCF 251.05(2)(a)7. — Staff Record - Continuing Education

   • Staff background & training

     Of 8 Staff Records reviewed 1 was missing documentation of current biennial CAN training.

     DCF 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training

   • Supervision & ratios

     Each group of children failed to be supervised by a qualified child care/lead teacher. Teacher F on key failed to have sufficient course documentation to support the lead teacher position they were placed in.

     DCF 251.055(1)(b) — Supervision - Teacher Per Group Of Children

   • Safety & premises Serious

     Three drivers failed to have documentation of annual driving records checks.

     DCF 251.08(4)(c)1. — Driver Record - Obtain & Review

   • Safety & premises Serious

     Documentation of an annual vehicle inspection report was not available for the center bus.

     DCF 251.08(5)(b) — Vehicle Inspection Report

   DCF visit report · Correction plan (PDF)

9. May 20, 2024 Licensing visit · 1 rules checked, 1 not met 1 serious

   The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

   • Staff background & training Serious

     Fingerprints Not Completed For The Following Individuals: Individual 001

     DCF 251.05(2)(a)2. — Staff Record - Completed Background Check

   DCF visit report · Correction plan (PDF)

10. May 10, 2024 Licensing visit · 364 rules checked, 7 not met 1 serious

    The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

    • Cleanliness & sanitation

      Outdoor Play Area Equipment Failed To Be In Good Repair- Torn Padding On Basketball Pole Exposing Foam, Broken Toy Storage Container Lid, 3-Trikes Missing Pedals.

      DCF 251.06(11)(bm)3. — Outdoor Play Equipment - Construction, Condition

    • Safety & premises Serious

      Flaking/Deteriorating Paint Was Found On Playground Sidewalk. Red Flaking/Deteriorating Paint Was Observed On The Boarders Of The Building Trim, Sunshade Trim, Doors, And Doorframes.

      DCF 251.06(2)(i) — Deteriorating Paint

    • Food & allergies

      A Visible Thermomotor Was Not Located In The Freezer.

      DCF 251.06(9)(d)1.c. — Food Storage - Cold Storage Thermometers

    • Food & allergies

      Open Dry Foods Failed To Be Stored In Food Grade Containers After Opening. Cereals, Rice, Noodles, And Oats.

      DCF 251.06(9)(d)2.a. — Food Storage - Dry Food

    • Food & allergies

      Meals Served Failed To Meet All The Usda Meal Requirements. On 5/9/24 A Grain Component/Listed Biscuit Failed To Be Served. On 5/10/24 Children Under The Age Of 3 Failed To Be Served A Sufficient Amount Of Fruit/Vegetables.

      DCF 251.07(5)(a)4. — Meals & Snacks - Minimum Meal Requirements

    • Records & paperwork

      Any Changes In A Menu As Planned Failed To Be Recorded On The Copies Of The Menu Kept On File And Posted For Parents. Numerous Changed To The Menu Occurred During This Week And No Changes Were Documented.

      DCF 251.07(5)(a)6. — Menus - Changes

    • Illness & medication

      Medication Requiring Refrigeration Failed To Be Stored In A Separate A Marked Container, Medication Was Observed Sitting On The Refrigerator Shelf. Container Was Found Outside The Refrigerator And Medication Placed Correctly During Visit.

      DCF 251.07(6)(f)4. — Medication - Refrigeration

    DCF visit report · Correction plan (PDF)