Kindercare Learning Ctrs-cleveland

11423 W Cleveland Ave, West Allis, WI 53227 · Milwaukee County

7cited violations

5marked serious

6inspection visits

0enforcement actions

Program

Type: Group center
Licensed capacity: 128
Ages: 6 weeks – 13 years
Hours: 06:00 AM-06:00 PM (Jan-Dec)
Licensee: April Carter
Contact: Ruger, Kimberly
Phone: 414-541-6332
YoungStar: 5 Stars
Regulated since: 07/13/1997
DCF IDs: Facility 220267 · Provider 0000555710/020
Official record: DCF Child Care Finder

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 1
Safety & premises 1
Staff background & training 2
Other 1

Year by year

Year	Violations	Serious	Main categories
2026	2	2	Safety & premises (1), Other (1)
2025	1	1	Staff background & training (1)
2024	4	2	Cleanliness & sanitation (2), Supervision & ratios (1), Staff background & training (1)

Inspection visits

Apr 8, 2026 Licensing visit · 171 rules checked, 2 not met 2 serious
- Other Serious
  Preschool A had 12 in attendance according to their tracking sheet, but only 9 children present after a recount.
  
  DCF 251.055(1)(f) — Child Tracking Procedure
- Safety & premises Serious
  Toddler B has two areas of chipping or flaking paint.
  
  DCF 251.06(2)(i) — Deteriorating Paint
DCF visit report
Oct 24, 2025 Licensing visit · 301 rules checked, 0 not met

No violations cited on this visit.

DCF visit report · Correction plan (PDF)
May 20, 2025 Licensing visit · 1 rules checked, 1 not met 1 serious
- Staff background & training Serious
  Fingerprints not completed for the following individuals: Individual 001
  
  DCF 251.05(2)(a)2. — Staff Record - Completed Background Check
DCF visit report · Correction plan (PDF)
Mar 21, 2025 Licensing visit · 438 rules checked, 0 not met

No violations cited on this visit.

DCF visit report · Correction plan (PDF)
Dec 11, 2024 Licensing visit · 8 rules checked, 1 not met 1 serious
- Staff background & training Serious
  Staff C, D, and F did not have documentation of the completion of entry level training.
  
  DCF 251.05(3)(f)3. — Child Care Teacher - Entry-Level Training
DCF visit report · Correction plan (PDF)
Jan 25, 2024 Licensing visit · 178 rules checked, 3 not met 1 serious

The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.
- Supervision & ratios
  No Lead Teacher Present In Infant Classroom As Of 11:45 Am Or Signed In On Csr Form Since 8:06 Am
  
  DCF 251.055(1)(b) — Supervision - Teacher Per Group Of Children
- Cleanliness & sanitation Serious
  Deteriorating Paint Observed In The Discovery Preschool Bathroom
  
  DCF 251.06(2)(i) — Deteriorating Paint
- Cleanliness & sanitation
  Diaper Changing Surface In Toddler B Not Appropriately Sanitized. Surface Not Allowed To Sit For Three Minutes Wet As Required By Bottle Directions
  
  DCF 251.09(4)(a)3. — Infant & Toddler - Diaper Changing Surface Disinfection
DCF visit report · Correction plan (PDF)

Get the full file

DCF publishes about 3 years of monitoring. Older history, complaint files and self-reported incidents require a public records request. Wisconsin's public records law (Wis. Stat. §§ 19.31–19.39) gives anyone the right to ask. You don't have to say why. Electronic copies are generally free.

Email the request Printable letter (fax or mail)

Send to: DCF Records Custodian · DCFRecordsRequest@wisconsin.gov · fax (608) 422-7161 · 201 W. Washington Avenue, Madison, WI 53703
Copy: DCF Southeastern Regional Licensing Office · DCFPlicBRLSERO@wisconsin.gov · 262-446-7800

Show the letter text

Letter text

Dear Records Custodian,

Under Wisconsin's public records law, Wis. Stat. §§ 19.31–19.39, I request copies of the following records for the child care program Kindercare Learning Ctrs-Cleveland, 11423 W Cleveland Ave, West Allis, WI 53227-3040 (DCF facility number 220267; provider number 0000555710, location 020; applicant/licensee number 4100000146), for January 1, 2019 to the present:

1. Every licensing or certification monitoring, renewal and follow-up visit report, including noncompliance statements, compliance statements and rule-monitoring summaries.
2. Every complaint investigation: intake summaries, investigation reports, and the finding for each allegation.
3. Every warning letter, order, forfeiture or other enforcement action, with related correspondence.
4. Every plan of correction the program submitted, and the department's response.
5. Every incident the program reported to the department (for example under DCF 251.04(3) or 250.04(3)): injuries requiring medical care, prohibited actions, suspected abuse or neglect, communicable disease, and children whose whereabouts were unknown.

I understand that child and reporter identities, and material made confidential by Wis. Stat. § 48.981, may be redacted; please release the remainder and cite the basis for anything withheld. Please provide the records electronically (PDF by email). If the estimated cost exceeds $5.00, please send me an estimate before proceeding. Please confirm receipt of this request.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, file a child care complaint with DCF. For suspected abuse, contact your county child protective services or law enforcement.

Source: Wisconsin Department of Children and Families, via the Child Care Finder and the licensed and certified directories. History last read Sep 30, 2026. Violation text is DCF's own wording. The categories are ours, added to help you scan.