YMCA After School @ Pine Shadows
9900 NEUENS RD, Houston, TX 77080 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 60
- Ages
- School
- Hours
- 02:00 PM-06:00 PM
- Phone
- 0
- Regulated since
- Jun 4, 2013
- HHSC IDs
- Operation 1093717 · number 1499689
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 1 | 0 | Supervision & ratios (1) |
| 2024 | 15 | 3 | Supervision & ratios (8), Staff background & training (4), Other (3) |
| 2023 | 2 | 0 | Supervision & ratios (1), Safety & premises (1) |
| 2022 | 4 | 0 | Supervision & ratios (2), Staff background & training (1), Records & paperwork (1) |
Inspections, investigations & assessments
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Sep 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 20, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
The operation failed to conduct a fire drill in the month of February.
HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2025-04-01. Correction verified 2025-04-02.
-
Supervision & ratios
-
Sep 25, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have the most current inspection report available for review in their operation binder.
HHSC 744.401(2) — Posting Requirements- Letter or form from the most recent licensing inspection or investigation.
HHSC risk weight: Medium. Corrected 2024-09-25. Correction verified 2024-09-26.
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Supervision & ratios
-
Sep 11, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The director is not present minimum amount of time at operation.
HHSC 744.1011 — Director Present During Operating Hours
HHSC risk weight: Medium High. Corrected 2024-09-11. Correction verified 2024-09-25.
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Other
None of the caregivers knew who was the caregiver left in charge in the director's absence.
HHSC 744.1013(c) — Director's Absence - Employees Know Who Is in Charge
HHSC risk weight: Medium. Corrected 2024-09-11. Correction verified 2024-09-25.
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Other Serious
A caregiver used poor judgment by using the microphone and PA system on the stage in the cafeteria and proceeded to consistently yell at the children for various reasons and situations.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-09-11. Correction verified 2024-09-25.
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Other Serious
The sole caregiver present did not know how many children were present and answered about 50 children in care. The number of children counted was 47. The second caregiver pulled a group to go to the playground and was asked how many kids, and the answer was 22. The number of children counted was 23.
HHSC 744.1205(a)(2) — Responsibilities of Caregivers - Know how many children responsible for
HHSC risk weight: High. Corrected 2024-09-11. Correction verified 2024-09-25.
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Staff background & training
3 out of 3 caregivers did not have their Pediatric first aid with rescue breathing and choking training on file for review. 2 out of the 3 were hired in the last 90 days and have unsupervised access with children in care.
HHSC 744.1301(3)(A) — Training Requirements for Employees - Pediatric First Aid
HHSC risk weight: Medium High. Corrected 2024-09-25. Correction verified 2024-09-25.
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Staff background & training
3 out of 3 caregivers did not have their Pediatric CPR training on file for review. 2 out of the 3 were hired in the last 90 days and have unsupervised access with children in care.
HHSC 744.1301(4)(A) — Training Requirements for Employees - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-09-25. Correction verified 2024-09-25.
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Staff background & training
3 out of 3 staff did not have documentation of orientation for review.
HHSC 744.1303(1) — Orientation - Minimum Standards
HHSC risk weight: Medium High. Corrected 2024-09-18. Correction verified 2024-09-25.
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Supervision & ratios
One caregiver was in charge of 50 children for the first hour of operation. The maximum capacity for a group with a specified age group of 6-8yo for one caregiver is 26. This group is over by 24 children. Note: this was corrected at inspection when the second caregiver arrived, divided the large group and both groups operated in ratio.
HHSC 744.1601 — Child/ Caregiver Ratio
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-09-11.
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Supervision & ratios
The operation's monthly building and play ground checklist for the months of August and September are not filled out.
HHSC 744.3113(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
HHSC risk weight: Medium. Corrected 2024-09-18. Correction verified 2024-09-25.
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Supervision & ratios
The operation did not complete a fire drill for the month of August 2024.
HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2024-09-18. Correction verified 2024-09-25.
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Supervision & ratios
The operation does not document the completion of monthly fire extinguisher inspections, missed month of August 2024.
HHSC 744.3607(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2024-09-18. Correction verified 2024-09-25.
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Supervision & ratios
The operation has in the parent's binder for viewing the inspection report dated 4/11/2023 and not the most recent inspection report.
HHSC 744.401(2) — Posting Requirements- Letter or form from the most recent licensing inspection or investigation.
HHSC risk weight: Medium. Corrected 2024-09-18. Correction verified 2024-09-25.
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Supervision & ratios
Liability insurance in the operation's binder made available to parents is expired 9/1/2024.
HHSC 744.801(5) — Required Records Maintained and Made Available - Liability Insurance
HHSC risk weight: Medium. Corrected 2024-09-18. Correction verified 2024-09-25.
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Staff background & training Serious
1 out of 3 caregivers counted in ratio did not have an active background check, nor had an eligibility letter. Note: the caregiver left the operation upon request and will not come back until receipt of eligibility.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-09-11. Correction verified 2024-09-25.
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Supervision & ratios
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Sep 14, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The operation emergency evacuation diagram did not include the designated location inside the child-care center where they will take shelter from threatening weather.
HHSC 744.3561(a)(4) — Emergency Evacuation and Relocation Diagram - Designated Location Inside
HHSC risk weight: Medium High. Corrected 2023-10-02. Correction verified 2023-10-05.
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Safety & premises
During the review of children's records 5 out of the 6 records evaluated was found to be missing emergency contact information for another responsible individual when the parent cannot be reached in the event of an emergency.
HHSC 744.605(6) — Required Admission Information-Emergency Contact
HHSC risk weight: Medium High. Corrected 2023-10-02. Correction verified 2023-10-03.
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Supervision & ratios
-
Aug 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2022 Inspection · Deficiencies cited
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Supervision & ratios
During the inspection it was determined that the operation does not have a designated site director.
HHSC 744.1003(b)(1) — Program Director - Supervise up to 9 Site Directors at Multi-Site Before and After School
HHSC risk weight: Medium. Corrected 2022-05-11. Correction verified 2022-05-11.
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Supervision & ratios
The operation did not have menus. Menu calendar posted was for March but did was blank.
HHSC 744.2413(2) — Daily Menus - May Rotate if Keep Record of Dates Menus Used
HHSC risk weight: Medium. Corrected 2022-05-11. Correction verified 2022-05-11.
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Records & paperwork
During the inspection it was found that the site director listed has not been present since before October.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2022-05-11. Correction verified 2022-05-11.
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Staff background & training
The operation was not able to make personnel records available for review when requested.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2022-05-11. Correction verified 2022-05-11.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.