Primrose School Of Upper Kirby
3001 RICHMOND AVE, Houston, TX 77098 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 207
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Diamond Noel
- Phone
- (713) 522-6700
- Regulated since
- Oct 21, 2016
- HHSC IDs
- Operation 1241733 · number 1623720
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 6 | Supervision & ratios (2), Safety & premises (4) |
| 2025 | 12 | 6 | Records & paperwork (2), Other (10) |
| 2024 | 2 | 2 | Other (2) |
| 2022 | 16 | 4 | Safety & premises (4), Food & allergies (2), Staff background & training (6), Other (4) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Jul 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 16, 2026 Assessment · Deficiencies cited
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Safety & premises Serious
Documentation showing a fire inspection has been conducted was unavailable for review upon request.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-07-31. Correction verified 2026-07-23.
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Safety & premises Serious
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Jul 16, 2026 Assessment · Deficiencies cited
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Safety & premises Serious
Documentation showing a fire inspection has been conducted was unavailable for review upon request.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-07-31. Correction verified 2026-07-23.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises Serious
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Jul 16, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 16, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 14, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
Documentation showing a fire inspection has been conducted was unavailable for review upon request.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-07-03. Correction verified 2026-07-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises Serious
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May 14, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
Documentation showing a fire inspection has been conducted was unavailable for review upon request.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-07-03. Correction verified 2026-07-16.
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Safety & premises Serious
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May 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 27, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 27, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 16, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Based upon the information obtained, there is sufficient evidence to support a child was left on the playground unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-02-13. Correction verified 2026-02-24.
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Supervision & ratios Serious
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Jan 16, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Based upon the information obtained, there is sufficient evidence to support a child was left on the playground unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-02-13. Correction verified 2026-02-24.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Aug 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 27, 2025 Inspection · Deficiencies cited
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Other Serious
A caregiver was observed grabbing a child during the follow-up inspection.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-08.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Jun 27, 2025 Inspection · Deficiencies cited
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Other Serious
A caregiver was observed grabbing a child during the follow-up inspection.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-08.
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Other Serious
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Jun 17, 2025 Inspection · Deficiencies cited
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Other Serious
A caregiver did know the number of children in care. The caregiver stated there were 6 children present and there was only 5 children.
HHSC 746.1205(a)(1) — Responsibilities of Caregivers - Know children responsible for
HHSC risk weight: High. Corrected 2025-06-17. Correction verified 2025-06-27.
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Other Serious
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Jun 17, 2025 Inspection · Deficiencies cited
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Other Serious
A caregiver did know the number of children in care. The caregiver stated there were 6 children present and there was only 5 children.
HHSC 746.1205(a)(1) — Responsibilities of Caregivers - Know children responsible for
HHSC risk weight: High. Corrected 2025-06-17. Correction verified 2025-06-27.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Jun 13, 2025 Inspection · Deficiencies cited
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Other
A caregiver did not know the ages of the children in care.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2025-06-13. Correction verified 2025-06-17.
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Other
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Jun 13, 2025 Inspection · Deficiencies cited
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Other
A caregiver did not know the ages of the children in care.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2025-06-13. Correction verified 2025-06-17.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jun 10, 2025 Report · Deficiencies cited (self-report)
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Other Serious
Based upon the information obtained, there is sufficient evidence to support a child was pulled while in care.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-07-28. Correction verified 2025-08-05.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Jun 10, 2025 Report · Deficiencies cited (self-report)
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Other Serious
Based upon the information obtained, there is sufficient evidence to support a child was pulled while in care.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-07-28. Correction verified 2025-08-05.
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Other Serious
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Jun 6, 2025 Inspection · Deficiencies cited
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Other
A caregiver did not know the ages of the children in care.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2025-06-06. Correction verified 2025-06-13.
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Records & paperwork
Proof of current liability insurance was unavailable upon request.
HHSC 746.801(6) — Required Records Maintained and Made Available - Liability Insurance
HHSC risk weight: Medium. Corrected 2025-06-13. Correction verified 2025-06-11.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jun 6, 2025 Inspection · Deficiencies cited
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Other
A caregiver did not know the ages of the children in care.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2025-06-06. Correction verified 2025-06-13.
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Records & paperwork
Proof of current liability insurance was unavailable upon request.
HHSC 746.801(6) — Required Records Maintained and Made Available - Liability Insurance
HHSC risk weight: Medium. Corrected 2025-06-13. Correction verified 2025-06-11.
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Other
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Jan 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 5, 2024 Report · Deficiencies cited
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Other Serious
Based on the information obtained during the DFPS investigation it was determined a caregiver used prohibited punishment by grabbing a child.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-01-03. Correction verified 2025-01-14.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Dec 5, 2024 Report · Deficiencies cited
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Other Serious
Based on the information obtained during the DFPS investigation it was determined a caregiver used prohibited punishment by grabbing a child.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-01-03. Correction verified 2025-01-14.
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Other Serious
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Nov 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 25, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 25, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 3, 2022 Inspection · Deficiencies cited
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Staff background & training
The operation failed to inactivate two staff members background checks who are no longer employed at the operation with seven days of leaving the operation. One staff member last date of employment was on 9/9/2022 and the other staff member last date of employment was on 9/13/2022. Note: The two staff members background check were inactivated during the inspection.
HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-10-03.
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Other Serious
A caregiver responsible for the 1yr. and 2yr. olds did not state the correct number of children currently present in the classroom. The caregiver stated there were 10 children. There were 9 children currently present.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-10-03. Correction verified 2022-10-13.
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Staff background & training
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Oct 3, 2022 Inspection · Deficiencies cited
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Staff background & training
The operation failed to inactivate two staff members background checks who are no longer employed at the operation with seven days of leaving the operation. One staff member last date of employment was on 9/9/2022 and the other staff member last date of employment was on 9/13/2022. Note: The two staff members background check were inactivated during the inspection.
HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-10-03.
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Other Serious
A caregiver responsible for the 1yr. and 2yr. olds did not state the correct number of children currently present in the classroom. The caregiver stated there were 10 children. There were 9 children currently present.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-10-03. Correction verified 2022-10-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
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Aug 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 9, 2022 Inspection · Deficiencies cited
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Other Serious
A caregiver in the infant room (3m to 7m) did not state the correct number of children present. The caregiver stated there were 8 children present but there were 7 children currently present.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-08-09. Correction verified 2022-08-25.
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Staff background & training
Four personnel records evaluated were missing 24 annual training hours.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2022-08-23. Correction verified 2022-08-09.
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Staff background & training
The center director is missing 12 of 30 annual training hours.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2022-08-23. Correction verified 2022-08-09.
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Food & allergies
Five infants who are not ready for table food did not have updated feeding instruction sheets. Note: The infant feeding sheets were updated during the inspection.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-09.
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Safety & premises
A child with a diagnosed food allergy and that requires an epipen is missing their parent signature on the food allergy emergency form. Note: The food allergy emergency form was signed by the child's parent during the inspection.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-09.
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Safety & premises
Six children records reviewed were missing the emergency contact information from their files.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2022-08-15. Correction verified 2022-08-12.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Aug 9, 2022 Inspection · Deficiencies cited
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Other Serious
A caregiver in the infant room (3m to 7m) did not state the correct number of children present. The caregiver stated there were 8 children present but there were 7 children currently present.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-08-09. Correction verified 2022-08-25.
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Staff background & training
Four personnel records evaluated were missing 24 annual training hours.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2022-08-23. Correction verified 2022-08-09.
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Staff background & training
The center director is missing 12 of 30 annual training hours.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2022-08-23. Correction verified 2022-08-09.
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Food & allergies
Five infants who are not ready for table food did not have updated feeding instruction sheets. Note: The infant feeding sheets were updated during the inspection.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-09.
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Safety & premises
A child with a diagnosed food allergy and that requires an epipen is missing their parent signature on the food allergy emergency form. Note: The food allergy emergency form was signed by the child's parent during the inspection.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-09.
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Safety & premises
Six children records reviewed were missing the emergency contact information from their files.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2022-08-15. Correction verified 2022-08-12.
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Other Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.