Kindercare Learning Ctrs-forest Hm

8650 W Forest Home Ave, Greenfield, WI 53228 · Milwaukee County

31cited violations

9marked serious

11inspection visits

8enforcement actions

Program

Type: Group center
Licensed capacity: 128
Ages: 6 weeks – 12 years, 11 months
Hours: 06:00 AM-06:00 PM (Jan-Dec)
Licensee: April Carter
Contact: Williams, Caitlin
Phone: 414-425-1943
YoungStar: 5 Stars
Regulated since: 07/17/1997
DCF IDs: Facility 220269 · Provider 0000555710/021
Official record: DCF Child Care Finder

Year by year

Year	Violations	Serious	Main categories
2026	9	3	Cleanliness & sanitation (2), Illness & medication (2), Safety & premises (2), Food & allergies (1), Staff background & training (1), Other (1)
2025	12	1	Cleanliness & sanitation (1), Illness & medication (2), Supervision & ratios (1), Staff background & training (3), Records & paperwork (1), Other (4)
2024	10	5	Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (1), Discipline & child guidance (2), Safety & premises (1), Food & allergies (1), Staff background & training (3)

Enforcement actions

Feb 14, 2025 — Forfeiture: $450 ($450)
251.05(2)(a)6. (Staff Record - Days & Hours Worked ) on 1/30/2025 : Staff hours were not accurate in the Todd A room when two staff had not signed out. An Order was issued on December 7, 2023 for this violation and a forfeiture was issued for this violation on August 30, 2024. $400 251.06(2)(gm) (Premises - Well Drained, Clean, In Good Repair ) on 1/30/2025 : The premises was not maintained in a clean manner when the kitchen floor was observed to be dirty with crumbs, dust, and garbage on it. An order was issued for this violation on December 7, 2023. $50
Aug 30, 2024 — Forfeiture
Jun 12, 2024 — Orders Letter
May 22, 2024 — Forfeiture
May 22, 2024 — Orders Letter
Apr 1, 2024 — Forfeiture
Apr 1, 2024 — Orders Letter
Dec 7, 2023 — Orders Letter

A warning letter is not an enforcement action under Wisconsin law and carries no appeal rights. Orders and forfeitures are enforcement actions and can be appealed.

Inspection visits

Jun 15, 2026 Licensing visit · 252 rules checked, 9 not met 3 serious
- Staff background & training Serious
  Staff E does not have documentation of a written orientation program within Staff E's first week at the center.
  
  DCF 251.05(4)(a) — Staff Orientation - Develop, Implement, Document
- Other
  A radon test was not conducted no later than 6 months after the effective date of subdivision 1. This subdivision went into effect on 09/01/23.
  
  DCF 251.06(2)(p)1.b. — Radon - Testing, Current Providers
- Safety & premises
  Several annual fire extinguisher inspection tags on fire extinguishers on the premises have inspection tags labeled May 2025. Two fire extinguishers in the kitchen do not have inspection tags on them.
  
  DCF 251.06(4)(a) — Fire Extinguishers - Operable, Inspected, Labeled
- Cleanliness & sanitation
  There is a sticky spilled substance at the bottom of the refrigerator in the kitchen.
  
  DCF 251.06(9)(a)2. — Kitchen Equipment & Utensils - Safe & Sanitary
- Food & allergies
  There is no cold storage thermometer in a mini fridge in an infant room and in another refrigerator in another infant room. Both refrigerators contained sippy cups with milk.
  
  DCF 251.06(9)(d)1.c. — Food Storage - Cold Storage Thermometers
- Illness & medication
  Injury record reviews in medical log books at the center are not documented every 6 months as required. The last documented injury record review was on 12/02/25.
  
  DCF 251.07(6)(dm)4. — Medical Log - Reviewing Injury Records
- Illness & medication
  A Nebulizer treatment medication is being stored for a child at the center. There is no authorization for this medication.
  
  DCF 251.07(6)(f)6. — Current Authorizations For Medications On Premises
- Cleanliness & sanitation Serious
  Garbage, including crumbs, food wrappers and a partially eaten slice of pizza are scattered throughout the vehicle used to transport children.
  
  DCF 251.08(5)(a)2. — Vehicle Requirements - Interior Condition
- Safety & premises Serious
  The last annual vehicle inspection for the center vehicle is dated 10/06/23.
  
  DCF 251.08(5)(b) — Vehicle Inspection Report
DCF visit report
Nov 19, 2025 Licensing visit · 368 rules checked, 0 not met

No violations cited on this visit.

DCF visit report · Correction plan (PDF)
Sep 11, 2025 Licensing visit · 1 rules checked, 1 not met
- Supervision & ratios
  On August 29, 2025, two staff consumed alcohol while on the premises during the hours of center operation.
  
  DCF 251.055(1)(j) — Contact With Children - Alcohol, Controlled Substances
DCF visit report · Correction plan (PDF)
Jul 2, 2025 Licensing visit · 136 rules checked, 3 not met 1 serious
- Other Serious
  Tracking was not accurate in the toddler room, when four children were in care, but three children were listed on tracking.
  
  DCF 251.055(1)(f) — Child Tracking Procedure
- Illness & medication
  A medication authorization did not list the time frame for the authorization.
  
  DCF 251.07(6)(f)1.a. — Medication Administration - Parent Authorization
- Illness & medication
  Authorizations were expired for three medications.
  
  DCF 251.07(6)(f)6. — Current Authorizations For Medications On Premises
DCF visit report · Correction plan (PDF)
Jan 30, 2025 Licensing visit · 452 rules checked, 8 not met
- Staff background & training
  Child 3, documented as having an allergy, did not have information regarding triggers to watch for, signs or symptoms, steps a child care worker should follow, when to call a parent, when the condition requires medical care, and child care workers who have received specialized training or instructions.
  
  DCF 251.04(6)(a)6. — Child Record - Health History
- Records & paperwork
  Child 1 did not have documentation of a health exam on file.
  
  DCF 251.04(6)(a)8.a. — Child Record - Physical Exam - Under 2
- Staff background & training
  Staff hours were not accurate in the Todd A room when two staff had not signed out. An Order was issued on December 7, 2023 for this violation and a forfeiture was issued for this violation on August 30, 2024.
  
  DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked
- Other
  Staff E, working as a lead teacher for less than six months, did not have documentation of a high school diploma on file.
  
  DCF 251.05(3)(f)2.b. — Child Care Teacher - High School Or Equivalent
- Staff background & training
  Staff B, working as the cook, did not have documentation of one hour of training in kitchen sanitation, meal planning, and safe food handling completed in 2024.
  
  DCF 251.05(3)(gr)3.a. — Meal Prep Personnel - Training
- Cleanliness & sanitation
  The premises was not maintained in a clean manner when the kitchen floor was observed to be dirty with crumbs, dust, and garbage on it. An order was issued for this violation on December 7, 2023.
  
  DCF 251.06(2)(gm) — Premises - Well Drained, Clean, In Good Repair
- Other
  Children who woke up after nap time were not allowed to get up in multiple rooms.
  
  DCF 251.07(4)(b) — Naps Or Rest Periods - Awake Children
- Other
  Cots were placed closer than two feet apart in two classrooms.
  
  DCF 251.07(4)(cm) — Naps Or Rest Periods - Sleeping Surfaces - Children 1 And Older
DCF visit report · Correction plan (PDF)
Nov 20, 2024 Licensing visit · 1 rules checked, 1 not met 1 serious
- Staff background & training Serious
  Fingerprints not completed for the following individuals: Individual 001, Individual 002, Individual 003, Individual 004, Individual 005, Individual 006
  
  DCF 251.05(2)(a)2. — Staff Record - Completed Background Check
DCF visit report · Correction plan (PDF)
Sep 4, 2024 Licensing visit · 2 rules checked, 2 not met

The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.
- Illness & medication
  On 8/26/24, A Parent Was Not Immediately Notified When Her Child Became Ill. Notification Was Given In Person At Pick Up, 1 1/2 Hours After Staff Had Requested The Parent Be Called.
  
  DCF 251.04(4)(a)2.a. — Parent Notification - Illness
- Safety & premises
  Child 1 Did Not Have Documentation Of Consent From The Parent For Emergency Medical Treatment.
  
  DCF 251.04(6)(a)2. — Child Record - Emergency Medical Consent
DCF visit report · Correction plan (PDF)
Aug 14, 2024 Licensing visit · 221 rules checked, 2 not met

The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.
- Staff background & training
  Staff Hours Were Not Accurate In The School Age Room On July 17, 2024 When A Staff Person Had Not Signed Out. On The Day Of The Visit, A Staff Person Had Not Signed Out Of The Todd B Room.
  
  DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked
- Food & allergies
  Opened Cereal In The Kitchen Was Not Stored In A Food Grade Container And Labeled.
  
  DCF 251.06(9)(d)2.a. — Food Storage - Dry Food
DCF visit report
May 21, 2024 Licensing visit · 2 rules checked, 2 not met 2 serious

The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.
- Supervision & ratios Serious
  On 5/17/24 A Three Year Old Child Was Not Supervised To Prevent Harm And Ensure Safety When She Was Left Inside The Building Alone For Approximately Two To Four Minutes. This Incident Was Self Reported. A Warning Letter Was Issued For This Violation On May 24, 2023.
  
  DCF 251.055(1)(a) — Supervision Of Children
- Cleanliness & sanitation Serious
  On May 17, 2024, Tracking Was Not Implemented Effectively When Staff Were Unaware A Three Year Old Child Was Inside The Center Using The Bathroom. The Child Was In The Center For Approximately Two To Four Minutes. This Incident Was Self Reported. A Warning Letter Was Issued For This Violation On May 24, 2023.
  
  DCF 251.055(1)(f) — Child Tracking Procedure
DCF visit report
Apr 24, 2024 Licensing visit

No violations cited on this visit.

DCF visit report · Correction plan (PDF)
Mar 13, 2024 Licensing visit · 3 rules checked, 3 not met 2 serious

The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.
- Staff background & training
  Staff Hours Were Not Accurate On 3/6/24 In The Todd A Room When Two Staff Had Not Signed Out. No Staff Were Signed In From 1:10 P.M. Until 2:50 P.M. An Order Was Issued For This Violation On 12/7/23.
  
  DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked
- Discipline & child guidance Serious
  A Staff Person Was Heard To Tell A 1 1/2 Year Old Child "I Don't Like You". This Incident Was Self Reported.
  
  DCF 251.07(2)(e)2. — Prohibited Actions - Verbal
- Discipline & child guidance Serious
  A Staff Person Admitted To Picking Up And Moving A Child By Their Coat Hood. The Same Staff Person Was Observed Placing A Child On The Floor Forcefully, While Only Holding On To The Child By One Arm. This Incident Was Self-Reported.
  
  DCF 251.07(2)(e)5. — Prohibited Actions - Cruel, Aversive, Frightening, Humiliating Actions
DCF visit report · Correction plan (PDF)

Get the full file

DCF publishes about 3 years of monitoring. Older history, complaint files and self-reported incidents require a public records request. Wisconsin's public records law (Wis. Stat. §§ 19.31–19.39) gives anyone the right to ask. You don't have to say why. Electronic copies are generally free.

Email the request Printable letter (fax or mail)

Send to: DCF Records Custodian · DCFRecordsRequest@wisconsin.gov · fax (608) 422-7161 · 201 W. Washington Avenue, Madison, WI 53703
Copy: DCF Southeastern Regional Licensing Office · DCFPlicBRLSERO@wisconsin.gov · 262-446-7800

Show the letter text

Letter text

Dear Records Custodian,

Under Wisconsin's public records law, Wis. Stat. §§ 19.31–19.39, I request copies of the following records for the child care program Kindercare Learning Ctrs-Forest Hm, 8650 W Forest Home Ave, Greenfield, WI 53228-3420 (DCF facility number 220269; provider number 0000555710, location 021; applicant/licensee number 4100000146), for January 1, 2019 to the present:

1. Every licensing or certification monitoring, renewal and follow-up visit report, including noncompliance statements, compliance statements and rule-monitoring summaries.
2. Every complaint investigation: intake summaries, investigation reports, and the finding for each allegation.
3. Every warning letter, order, forfeiture or other enforcement action, with related correspondence.
4. Every plan of correction the program submitted, and the department's response.
5. Every incident the program reported to the department (for example under DCF 251.04(3) or 250.04(3)): injuries requiring medical care, prohibited actions, suspected abuse or neglect, communicable disease, and children whose whereabouts were unknown.

I understand that child and reporter identities, and material made confidential by Wis. Stat. § 48.981, may be redacted; please release the remainder and cite the basis for anything withheld. Please provide the records electronically (PDF by email). If the estimated cost exceeds $5.00, please send me an estimate before proceeding. Please confirm receipt of this request.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, file a child care complaint with DCF. For suspected abuse, contact your county child protective services or law enforcement.

Source: Wisconsin Department of Children and Families, via the Child Care Finder and the licensed and certified directories. History last read Sep 30, 2026. Violation text is DCF's own wording. The categories are ours, added to help you scan.

Program

Violations by category

Year by year

Enforcement actions

Inspection visits

Get the full file